We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Raleigh Marriott City Center Hotel

All 79 Raleigh hotels »
All 79 Raleigh hotels

Raleigh Marriott City Center

3.5 of 5
500 Fayetteville Street, Raleigh, NC 27601
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Up to 2 FREE Nights
Raleigh Marriott City Center
Enter dates for best prices
Enter dates 1 night 2 nights
Show Prices
Compare best prices from top travel partners
Expedia.com Booking.com Travelocity
76%
Ranked #23 of 79 hotels in Raleigh
4.0 of 5 stars 189 Reviews
53 traveler photos
Write a Review

189 reviews from our community

Traveler rating
    64
    77
    35
    5
    8
See reviews for
Families
21
 
Couples
49
 
Solo
18
 
Business
94
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Jacksonville, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
30 helpful votes 30 helpful votes
“Geared towards workshop attendees”
3 of 5 stars Reviewed May 23, 2013 NEW via mobile

My husband is an executive for a company whose headquarters is a couple blocks from this hotel. We have a negotiated discount corporate rate and stay at this hotel often. Over the past two years we have stayed an average of once per month. We have generally been happy, but over the past few months little issues are starting to... More

Was this review helpful? Yes
Huntly, VA
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“Typical Marriott experience, no concierge though”
4 of 5 stars Reviewed May 19, 2013 NEW

This was a fine hotel, centrally located in downtown Raleigh, easy to get to from Durham area. The buffet breakfast on Sunday was very good and the staff throughout the hotel was accommodating. The hotel was clean and seemed to be well run. The only misgiving was there did not seem to be a concierge so there was no one... More

Was this review helpful? Yes
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review
May 20, 2013

Thank you for your review of the Raleigh Marriott City Center! Our hotel is slightly different than others in that our Concierge actually is in the lobby interacting with guests instead of behind a desk. We term him the Lobby Concierge. Additionally, we staff our Club Room during the week with a Concierge who is available to assist guests. All... More

Salisbury, North Carolina
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
“A Weekend Getaway”
5 of 5 stars Reviewed May 12, 2013

We spent the Mother's Day weekend visiting family and stayed two nights at the Raleigh Marriott Center City. The rooms are nice, clean, and guilt. The staff is friendly and willing to meet the guests needs. Rooms toward the end of the hallways are quieter since folks are coming in and out all evening. The hotel restaurant has an excellent... More

Was this review helpful? Yes
See 2 more reviews by NCJim397 for Raleigh
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review
May 20, 2013

Thanks for your review of our hotel. All of us at the Raleigh Marriott City Center are proud to be the hotel of choice in downtown Raleigh. Hosting visitors to our great city is an honor. We are proude to be here for you! Regards, Bill Hofmann General Manager Raleigh Marriott City Center More

Raleigh, North Carolina, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very professional staff, always a great stay”
5 of 5 stars Reviewed April 28, 2013

One of my favorite places to stay. The property is very convenient to everything in downtown Raleigh. The rooms are always perfectly comfortable and clean, and the staff will go above and beyond to make sure every need is addressed! Nick at the front desk is always a pleasure to catch up with. As someone who works in the hospitality... More

Was this review helpful? Yes 1
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review
May 1, 2013

Wow what a great review! Thank you for taking the time to post on TripAdvisor. You can see by my past responses that it really is all about the team that serves our guests each day. Thanks for singling out Nick. He is a great asset to our hotel. I will ensure that he gets the accolades he deserves. Best... More

Wilmington, North Carolina
Top Contributor
52 reviews 52 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
47 helpful votes 47 helpful votes
“Fairly nice, typical Marriott”
3 of 5 stars Reviewed April 28, 2013

I booked two rooms at the Marriott in downtown Raleigh for a school-related event. This hotel is relatively new and it is quite nice. It is very clean, with a bright, open lobby and you can walk to the downtown museums and the capitol building. We were greeted promptly when we arrived and quickly checked in. I was traveling with... More

Was this review helpful? Yes
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review
April 29, 2013

Thanks for your review of the Raleigh Marriott City Center. We have been in touch with the owner of the car service that you described and brought these issues to his attention. We certainly apologize that you had a negative experience with one of our vendors. The hotel takes these matters very seriously and will monitor this car service for... More

Ft Worth
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Nice hotel for business travel, but some amenities were "off"”
3 of 5 stars Reviewed April 26, 2013

I really wanted to like this hotel but generally I’m not that impressed, due to the little things. But, I’ll list out the pros and cons and let you decide for yourself. This hotel is definitely set up for the business traveler paying with the company card (you must pay for transportation to/from airport, internet access, breakfast, bottled water). This... More

Was this review helpful? Yes
See 5 more reviews by p m for Raleigh
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review
April 29, 2013

Thank you for your review of the Raleigh Marriott City Center. I certainly apologize for the shortcomings you described in your posting. I have asked our engineer to look at our HDTV feed as we certainly do provide HD programming for the HD televisions in our guest rooms. I have also reviewed our guest robes and pool temperature to ensure... More

Merton, Wisconsin, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Nice hotel with employees looking to make a difference for their guests”
4 of 5 stars Reviewed April 18, 2013

I was there for 1 night on a business trip and found the hotel to be nice and the service very good. I went to buy a bottled water from the store and it was closed. One of the employees went out of his way to get me a bottle. The only negative was check in. I arrived around midnight... More

Was this review helpful? Yes 2
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review
April 26, 2013

Thank you for your review of the Raleigh Marriott City Center. We do have a great new hotel in a super location. But what makes this a special destination is the team that delivers exceptional service to our guests. Thank you for commenting on our people. They are the DNA of our business. Best Regards, Bill Hofmann General Manager Raleigh... More

Minneapolis, MN
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Give them a second chance”
5 of 5 stars Reviewed April 8, 2013

I returned to the Raleigh Marriott City Center despite my not-so-happy stay last time. This time around things are different. From check in to check out time was flawless. I stayed at this facility for five nights and everyone was very helpful, from getting me my bottled water to location to post office to the extra towels. The concierge lounge... More

Was this review helpful? Yes
See 5 more reviews by KevinDoman for Raleigh
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review
April 10, 2013

The team appreciates you considering our hotel after your Thanksgiving weekend experience. Leadership spends significant resources on training associates on the finer points of service delivery. After reading comments such as yours it becomes clear that our efforts are paying dividends. Please join us again on a your next trip to Raleigh. Best Regards, Bill Hofmann General Manager Raleigh Marriott... More

Palm City, Florida
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Very helpful staff”
4 of 5 stars Reviewed April 5, 2013

My husband attended a Harley Owner's Group Leadership Conference at the Convention Center and we stayed here. Two clerks at check-in at 9:00 PM were busy but only waited about 15 mins. When we drove in it was pouring down rain but the bell hops outside were very helpful. They got someone to help me ( sorry can't remember his... More

Was this review helpful? Yes
See 4 more reviews by Sandal95 for Raleigh
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review
April 10, 2013

Thanks for your great review. While our hotel is beautiful clearly it is the team that makes our guests return. Our bellstaff is second to none with great information about our hotel and local community. Regards, Bill Hofmann General Manager Raleigh Marriott City Center More

Atlanta, Georgia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great Location”
3 of 5 stars Reviewed April 2, 2013

I stayed here for a convention March 29th - 31st 2013. Check in was a breeze. The valet team, front desk staff and hotel porters were very helpful and friendly. I am a Marriot Rewards Member and requested a refrigerator (not standard with the room) it was delivered within 20 minutes of check in. The room has a tea maker... More

Was this review helpful? Yes
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review
April 4, 2013

Thank you for your review of the Raleigh Marriott City Center. It soulnds like your guest room was without coffee. I certainly apologize if that was the case. The rooms should all have coffee, decaf coffee and tea selections. And we do have the Starbucks store in our lobby. We now have complimentary WIFIin the lobby and restaurant. Elite tier... More

 
 
Raleigh Marriott City Center
Raleigh Marriott City Center
4.0 of 5 stars 189 reviews
Enter dates 1 night 2 nights
 
Sheraton Raleigh Hotel
Great value on a similar hotel
Sheraton Raleigh Hotel  
Raleigh, NC
3.5 of 5 stars 222 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Raleigh
Trendy
Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek
Fairfield Inn & Suites Raleigh-D... 4.5 of 5 stars 436 reviews
Family-friendly
Embassy Suites Raleigh - Durham Airport/Brier Creek
Embassy Suites Raleigh - Durham ... 4.5 of 5 stars 195 reviews
Romantic
Hotel Indigo Raleigh Durham Airport at RTP
Hotel Indigo Raleigh Durham Airp... 4.5 of 5 stars 146 reviews
Good for business
Candlewood Suites Raleigh - Crabtree
Candlewood Suites Raleigh - Crab... 4.5 of 5 stars 143 reviews
Show Prices ABS:HotelCheckRates-d1803632?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1546615?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1464976?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d225190?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Raleigh hotels
Sheraton Raleigh Hotel
Sheraton Raleigh Hotel 3.5 of 5 stars 222 reviews
DoubleTree by Hilton Hotel Raleigh - Brownstone - University
DoubleTree by Hilton Hotel Ralei... 4.0 of 5 stars 144 reviews
Renaissance Raleigh North Hills
Renaissance Raleigh North Hills 4.5 of 5 stars 211 reviews
Hampton Inn & Suites Raleigh Downtown
Hampton Inn & Suites Raleigh Dow... 4.0 of 5 stars 34 reviews
Show Prices ABS:HotelCheckRates-d94717?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d100752?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1100043?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d3527157?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 79 hotels in Raleigh, ranked by popularity

Been to Raleigh Marriott City Center? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • “Very nice” (6)
  • “Great location” (5)
  • “Room service” (5)

What travelers search

  • marriot convention center, raleigh, nc
  • marriott downtown raleigh brunch
  • hotels near fayetteville street raleigh nc
  • mariott raleigh convention center
  • marriott raleigh city center sheraton raleigh hotel
  • raliegh marriot
  • raleigh marriott city center general manager
  • marriott raleigh city center parking
  • marriott city centre
  • hilton raleigh city center
  • civic center raleigh nc
  • marriott raleigh city cetner
  • marroit raleigh fayetville street

Additional Information about Raleigh Marriott City Center

Address: 500 Fayetteville Street, Raleigh, NC 27601
Phone Number:
Region: United States > North Carolina > Raleigh
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotels in Raleigh
#28 Family Hotels in Raleigh
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Marriott, Venere, Agoda, Priceline, Hotels.com and Tingo so you can book your Raleigh Marriott City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Raleigh Marriott City Hotel Raleigh
Raleigh Marriott City Hotel

Owners: What's your side of the story?

If you own or manage Raleigh Marriott City Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing

Related hotels...

Browse nearby

Hotels (79) | Restaurants (836) | Things to Do (79)
Raleigh Marriott City Center
500 Fayetteville Street
Raleigh, NC 27601
Get Directions
What's Nearby:
Click map pins for more information.
Sponsor:
Call now to book: 1-800-45-HOTEL from hotels.com

Explore Raleigh

Free Guide to Raleigh
Get your guide to the top local hotels, restaurants and things to do

Hotels around Raleigh

Explore the world
Hotels
Travel Destinations
Raleigh Marriott City Center
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices