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Renaissance Raleigh North Hills

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4100 Main at North Hills Street, Raleigh, NC 27609
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Renaissance Raleigh North Hills
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Renaissance Raleigh North Hills
Renaissance Raleigh North Hills
Renaissance Raleigh North Hills
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372 reviews from our community

Traveler rating
    242
    101
    15
    7
    7
See reviews for
91
103
15
114
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (372)
  • Mar-May only
    (105)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (90)
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Ottawa, Canada
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The room was in great shape. Well decorated and very clean. the people were very friendly. We really enjoyed our experience. They are connected to an awesome gym next door. Highly recommend the stay. There are many shops in the district of the hotel that are right outside the door of the hotel.

Was this review helpful? Yes
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear Lynn N, Thank you for your review and recommendation of our modern hotel and ample amenities. I’m pleased to hear that our comfortable room and great location made for a truly fantastic experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Richard Rose General Manager More 

Pinehurst, NC
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at this hotel for just one night. We wanted to get away for a night and to have a relaxed meal away from home. From the time we arrived, the staff could not have been any friendlier or helpful. From the valet parking people to the bartender, we loved it. Fro dinner we decided to... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear Chuck W, Thank you for your review and recommendation of our modern hotel and wonderful staff. I’m pleased to hear that our staff’s excellence in service made for a truly fantastic experience. We have a great team comprised of dedicated associates that genuinely care about providing each guest with an exceptional stay. I’ll be certain to pass along your... More 

Phoenix, Arizona
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed 4 nights with my family - 2 adults, 2 teenagers. Upon check-in we asked about getting a rollaway bed to go along with our 2 queen beds. The check-in agent graciously upgraded us to a larger room with a convertible couch. The room was well maintained with Aveda products - excellent value for the price. An interesting surprise during... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear R S, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your trip! Best, Richard Rose General Manager More 

New Bern, North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We just stayed six days at this hotel. The hotel is fine and nice, but with a little more effort they could make the stay much better. The good things are that is hotel is in a great location, situated in the middle of some very nice shopping and restaurants. But.... house keeping was very inconsistent. Some nights we would... More 

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ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear ANNE G, We appreciate hearing from you. I'm glad to hear that you enjoyed our friendly associates and great location while visiting. Your sincere comments about housekeeping are welcomed as they heighten our awareness regarding consistency. Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. We hope to host you... More 

Boston, Massachusetts
Contributor
20 reviews 20 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came from Boston to watch some ACC basketball and enjoy Durham and Raleigh. Location of this hotel excellent 10 minutes from downtown. You can walk, shop and dine without driving even. Hotel is new and very clean. Stuff is friendly. I will for sure be back if my daughter decides to go to Duke.

Was this review helpful? Yes
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear Mert B, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and convenient location. Reflections like yours allow us to monitor our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again. Best, Richard Rose General Manager More 

New York City, New York
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went to Raleigh for my sisters kids b'nai mitzvah and stayed at the Renaissance. It was very nice, the staff was very friendly and food was fantastic. The location was really great, right in the middle of the outdoor mall. Anything you need is right outside the door. The only draw back, if I had to find one, is... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear David C, We are delighted that you took the time to write. Your review, which highlights strengths and areas for improvement in our valet, allows us to monitor and enhance our guest experience. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while in town for your sister's b'nai mitzvah. We thank... More 

North Carolina
Top Contributor
93 reviews 93 reviews
19 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great locale for romantic getaway. Rooms are incredibly clean, beds and pillows are wonderfully comfortable, and the front desk is accommodating to special needs and requests. The morning breakfast is delicious and often included in your rate. The hotel anchors a pleasant outdoor shopping area for a nice stroll and window shop, enough restaurants are within walking... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear CarScott, We appreciate you taking the time to share your experience with us. We love hearing that your romantic get-a-way was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Richard Rose General Manager More 

New York City, New York
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights at this hotel. we took advantage of all amenties including buffet breakfast and dinner, drinks at the bar and the business center. All were excellant and the service from check-in with Gabrielle to the waiters were extremely professional and friendly. Great location with access to boutique shopping.

Was this review helpful? Yes
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear irene d, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look forward to sharing your kind... More 

Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very handy for lots of restaurants and movie theatre. Great for a nightstop if you don't want to drink and drive. We like it there and have returned. Only annoying thing was that they've started to charge for parking. We were not charged on our previous visits but this time there was a $20 fee, frustrating as we are members... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear Lyn1, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience and I have noted your feedback regarding valet parking. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a... More 

Gainesville, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

This hotel is top notch for families. The hotel staff goes over and beyond to make your stay amazing. Rooms are well decorated and have super comfy beds. The top floor has it's own private lounge that has breakfast, before dinner drinks and appetizers. I contacted the hotel before our arrival and got in touch with Kaitlin S.. She was... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear BGClarkes, It was truly our pleasure to host you and your family, thanks very much for your kind comments. Thanks especially for recognizing Kaitlin, she is an asset to our team and I appreciate you going out of your way to say the same. We look forward to the chance to see you again. Warm regards, Richard Rose, General... More 

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