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All 80 Raleigh hotels

Renaissance Raleigh North Hills

3.5 of 5 Hotel   |   4100 Main at North Hills Street, Raleigh, NC 27609
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92%
Ranked #10 of 80 Hotels in Raleigh
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Angela L
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327 reviews from our community

Traveler rating
    214
    88
    13
    7
    5
See reviews for
79
90
14
103
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

While driving through Raleigh on a road trip, we booked a room here. The hotel is rather large. The staff was all helpful and friendly. The hotel bar is tucked away in the corner and provides a nice sense of seclusion from the rest of the hotel. The bartender was friendly and made a great cocktail. We ordered craft cocktails... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear Angela L, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, atmosphere pleasing and hotel comfortable. We appreciate your review and recommendation and look forward to your return. Best, Richard Rose General Manager More

San Francisco
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

First the bad. This hotel charges $9.95 per day for wifi access, $13.95 if you want decent speed. I simply refused. Who does that anymore? This is 2014 and wifi is a basic hotel amenity, like soap and towels. I find it quite ridiculous to charge that much for it or to charge at all. I don't want to feel... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear fermi_paradox, We are delighted that you took the time to write. Your review, which highlights strengths and areas for improvement, allows us to monitor and enhance our guest experience. I have taken note of your feedback regarding internet. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you... More

Saint Louis, Missouri
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here on 3 separate occassions in the Spring and Summer of 2014. The hotel staff are very nice. The rooms are fine. The guests can be young brats at a function, who don't know how to be quiet (I don't mind toddlers, but over 16 years you need to be mindful). The location is truly great. Lots of... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear JonDkinn, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our great location, amenities and accommodations. Please accept my sincere apologies for the frustration you felt due to disruptive guests. The comfort of all our guests is our top priority. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We... More

Denver, Colorado
Top Contributor
54 reviews 54 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Superior staff and accommodations, but the clientele of the nearby shops and restaurants appear a little quirky. Hotel internet was intermittent but staff went out of their way to try and help! This hotel is a shining star property, but surrounding pretentiousness of North Hills is a bit oft-putting.

Was this review helpful? Yes
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear VV_AV8R, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our accommodations and service pleasant. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward... More

Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Hotel is centrally located and in the middle of a shopping / restaurant complex offering lots of opportunities to shop and eat on your doorstep. Hotel has access to la great local Gym in the shopping complex and can be accessed via Hotel, Staff are friendly and helpful and great at arranging early morning wake up and pick up... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear Con J, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our amenities, but more importantly, our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Richard Rose General Manager More

Calabash, North Carolina
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have stayed here twice and we cannot say enough good things about this marvelous hotel. Very clean, spacious rooms; comfortable bed; awesome shower; great service. Everyone at the hotel is friendly, cordial, and accommodating. Location is excellent----actually in a shopping area with several restaurants within walking distance. The parking valets are terrific---will help you in any way they can---and... More

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ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear gpa596, Thank you for your kind review. I’m pleased to hear that our associates delivered service which exceeded your expectations and made for a good experience. We have a great team comprised of dedicated people who genuinely care about providing each guest with an exceptional stay. I’ll be certain to share your compliments with our team. We enjoyed having... More

Henderson, Nevada
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 12, 2014

Very nice hotel and great staff but their TV channels didn't provide for MSNBC. The Tv has most channels and the remote worked fine but they didn't carry MSNBC and the did carry FOX. The rest of the room was very nice.

Was this review helpful? Yes
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear NRPA, I’m so glad you enjoyed our hotel and comfortable room. Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Richard Rose General Manager More

NC
Top Contributor
100 reviews 100 reviews
45 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 8, 2014

I have always been pleased with my meetings and stays at the Renaissance North Hills. The staff is extremely helpful, the rooms are comfortable, and location is extremely convenient. Overall, a great choose in the Raleigh area.

Was this review helpful? Yes
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear mbsef2000, Our staff makes sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you next time you’re in the area. Best, Richard Rose General Manager More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed August 7, 2014

We stayed at the Renaissance Raleigh North Hills over a weekend in April 2014 to attend my cousin's wedding and I was absolutely blown away by the customer service. I literally felt like I was in an alternate universe. Every hotel employee I encountered was so genuinely helpful and polite I wondered throughout the weekend how it was possible. I... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear Aundrea S, We are pleased to hear from you. Proving you with a pleasant stay is our highest priority. I appreciate you taking the time to write to let us know we succeeded. I'm sorry for the issues you experienced with the air conditioning unit, but I'm glad our staff was able to make it right. Your comments serve... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2014

I have been staying here with my family for the last 3 years. It is a perfect half way point to my family in South Carolina. Everyone here is so friendly and attentive. You can tell that they all really care about their guests. As far as the rooms go, they are so beautiful and clean. And, the bathroom is... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear Jennifer T, We appreciate you taking the time to share your experience with us. We loved hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to seeing you on your next family visit. Best, Richard Rose General Manager More

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Additional Information about Renaissance Raleigh North Hills

Address: 4100 Main at North Hills Street, Raleigh, NC 27609
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Raleigh North Hills 3.5*
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Also Known As:
Renaissance Raleigh North Hills Hotel Raleigh

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