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All 80 Raleigh hotels

Renaissance Raleigh North Hills

3.5 of 5 Hotel   |   4100 Main at North Hills Street, Raleigh, NC 27609
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Renaissance Raleigh North Hills

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92%
Ranked #10 of 80 hotels in Raleigh
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Ed G Belleville, Ontario, Canada
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297 people have reviewed this hotel

Traveler rating
    197
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    13
    6
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Statesville, North Carolina
1 review
2 of 5 stars Reviewed 6 days ago NEW

So we booked two rooms with 2 queen sized beds for 4 people in each room.(Wedding Weekend and block of rooms had been reserved) When we arrived we found out that one room had a king size bed in it and the other room had a queen with a pull out. When asked where the two other people were going... More

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ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Mary P, Thank you for writing and sharing feedback. We sincerely regret your experience, as well as any inconveniences imposed during your stay. Guest satisfaction is our highest priority and I do hope to speak with you directly regarding the issues you encountered. We value you as our guest and hope to restore your faith in our hotel and service... More

Belleville, Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hilton gold member but had a conference at this hotel for three days (four nights). Highly unusual to have the consistent high-level of customer service from all employees of a hotel. From front desk, to banquet, to bartender, to housekeeping, these people know how to treat guests - not fawning or over-the-top, just friendly and always willing to help. HIGHLY... More

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ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Ed G, Many thanks for your review and compliments regarding the consistent high level of customer service you experienced throughout your stay. We have a dedicated team of ambassadors that continuously strive to exceed guest expectations in all areas. We're pleased to have had you as our guest and we hope to welcome you back again in the near future.... More

Raleigh, North Carolina
Top Contributor
82 reviews 82 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family stayed at the Renaissance to celebrate our daughter's birthday and we were pleased and impressed. Service was fantastic from bellhops to front desk personnel. "Clifton??" I hope I have his name correct was so nice and professional. He spent extra time telling us how the "television" works in the restroom and explaining how the refrigerator in the room... More

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ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

agapeMom, We appreciate you selecting Renaissance Raleigh for your daughter's birthday, and thank you for writing a review from your experience. I am pleased to hear that our staff's sincere hospitality exceeded your expectations and the variety of offerings around our hotel played a part in making the birthday celebration a memorable one. We hope you'll return for another visit... More

NY
Top Contributor
71 reviews 71 reviews
24 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed 1 week ago

No complaints at all. Quick check in. Staff courteous. Common spaces and room were spotless. Very quiet and spacious room. The bed was very comfortable. Even the hotel restaurant was great, offering an interesting menu.

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ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

BobMyr, Thank you for taking the time to reflect upon your stay at Renaissance Raleigh North Hills. We are delighted to not only hear of the comfort and cleanliness you experienced at our hotel, but also that you were able to enjoy the wonderful offerings at our restaurant. Please plan to visit us again and continue to acquaint yourself with... More

Kfar Saba, Israel
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located in a nice mall so there are quite a few restaurants nearbye to choose from. Service is very freindly, breakfast is is very good and the rooms are spacious with comfortable beds and nice linen. They give access to a great Gym with swimming pool and all related facilities.

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ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Vardit D, Many thanks for your kind comments from your recent stay at Renaissance Raleigh North Hills. It's wonderful to hear that our friendly service, comfortable beds, and variety of offerings at our hotel made for an enjoyable stay. Please plan to visit us again soon. Thank you again for writing. Kind regards, Richard Rose, General Manager More

Raleigh/Durham
Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am a local, staying at the Renaissance over my Bridal weekend with some friends. Since before I even checked in, the staff has gone over and above basic customer service to create an enjoyable weekend for me and my girls. They helped me with revising my reservation, my room choice, and provided some complimentary services to round out our... More

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ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Katicita, Many thanks for selecting Renaissance Raleigh North Hills to serve your hotel needs while celebrating your Bridal weekend with friends. We're happy to have been a part of such a special occasion, and pleased to know our staff exceeded your expectations with the exceptional service that you deserve. We greatly appreciate your high recommendations of our hotel and hope... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed March 10, 2014

We stayed at the Renaissance at North Hills for the 3rd time last weekend and for the 3rd time it was an excellent experience. The rooms are spotless and comfortable and I cannot say enough good things about the hotel staff. Every person we encountered - the Valet, Porter, Front Desk, Wait staff and Bartender - went over and above... More

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ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Traveltripper2014, We appreciate your return visit to Renaissance Raleigh and we thank you for sharing your experience. It's wonderful to hear that our staff's excellence in service and cleanliness reflects the high quality standards that we strive to deliver. We enjoyed being a part of your travels and we hope you'll visit us again in the near future. Thank you... More

Westfield, New Jersey, United States
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 10, 2014

I love this hotel! My boss and I have stayed here a few times in the past, and we keep coming back. I stayed here about two weeks ago for business, and the service was amazing! From the moment I walked in the front door, the staff could not have been more helpful. I was greeted at the desk by... More

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ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

RLF90, Many thanks for your kind comments and continued patronage with us at Renaissance Raleigh. Our ambassadors take great pride in providing exceptional guest experiences. Nathan and Jess will be thrilled to hear that their efforts in service made for a memorable visit. We appreciate you choosing to stay with us and we look forward to your next visit. Thank... More

Raleigh, North Carolina
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 1, 2014

To date, this is still my favorite hotel of all time. Our apartment association decided to have our anniversary gala here on Feb 27th and although I only live 3 miles away, I thought it would be nice to stay over night and enjoy as much time with friends as possible - so I did. The rooms are amazing, the... More

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ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

TravelingoutofNC, Thank you so much for sharing your positive reflections from your experience at Renaissance Raleigh. We are delighted to know your visit was memorable, and that our staff's genuine and hospitable service played a part. We appreciate the opportunity to host your Apartment Association Anniversary Gala and thank you again for your review. We hope you'll have an opportunity... More

Top Contributor
80 reviews 80 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 24, 2014

This excellent hotel with large excellently decorated rooms and suites with bathrooms everyone loves is just the place for small meetings and conventions. The attentive staff and capable banquet group along with delicious food make each day a special day . Shopping on Main Street with a variety of stores is first class. A number of good restaurants, a Ben... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

HazardBob, Many thanks for sharing your complimentary feedback from your Renaissance Raleigh experience. We're pleased to know our attention to detail and central location made for such an excellent stay. We strive daily to exceed expectations of each guest and we hope to extend our hospitality to you again in the future. Thank you once again for writing! Kind regards,... More

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Additional Information about Renaissance Raleigh North Hills

Also Known As:
Renaissance Raleigh North Hills Hotel
Renaissance Raleigh North Hills Hotel Raleigh
Address: 4100 Main at North Hills Street, Raleigh, NC 27609
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Raleigh
#5 Family Hotel in Raleigh
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Renaissance Raleigh North Hills 3.5*
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