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All 80 Raleigh hotels

Extended Stay America - Raleigh - North Raleigh

2.0 of 5 Hotel   |   911 Wake Towne Drive, Raleigh, NC 27609
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Extended Stay America - Raleigh - North Raleigh
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Ranked #67 of 80 hotels in Raleigh
  • Overview
  • Reviews (15)
  • Photos (22)
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15 people have reviewed this hotel

Traveler rating
    0
    3
    1
    3
    8
See reviews for
2
Couples
0
2
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
1 review
4 of 5 stars Reviewed 4 days ago NEW

The manager's I've delt with personally have been good. Im still staying here so I may update my ratings but so far its been fine here. The rooms are good. I have a pretty big room myself. Yhere picky about people smoking here. If you're caught they take it seriously. The people who stay here are good and bad but... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago

I have travelled to many cities in the USA; and stayed in many ESA hotels. The one at this location wasn't the worst nor was it the best. The location was excellent; however; I found the rates to be excessively high. The staff were friendly and always helpful. I don't normally expect much from ESA hotels; so I guess the... More

Was this review helpful? Yes
nc
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Th best thing I can say about this hotel is th location. Very quiet side street. Close to grocery stores/ restaurants. EXCELLENT place for a hook up. Now tht that's out the way... There were 2 types of ppl here. Shady; and others who were going for th room rate; and didn't know any better thn to know they were... More

Was this review helpful? Yes
Sacramento, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 3, 2014

My girlfriend was evacuated by hurricane Arthur while on vacation July 2014. I made arrangements for her at this hotel at around 2AM her time. She drove 2 hours to leave the danger zone. The hotel took my credit card information. Gave me a confirmation number. Then they lost the information in less than 1 hour. Told me I hadn't... More

Was this review helpful? Yes 1
Raleigh, North Carolina
1 review
1 of 5 stars Reviewed February 13, 2014 via mobile

Management is very unprofessional,the rooms are unclean,bedbugs are present,advise you to check clothing before leaving.Safety is also an issue,in this hotel with drug dealers prevalent in hallways.Also be mindful of the managers at the west,they walk around with a clipboards ready to kick you out way before checkout.I do not recommend this hotel for long-term stay,maybe if they had another... More

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Austin, Texas
1 review
2 of 5 stars Reviewed November 18, 2013

Good location in North Raleigh. The staff was nice. The rooms were dirty. Bed was uncomfortable. The Priceline deal of $65/night was nice. The rooms were quiet, I never heard others talking while I was in my room at anytime. The hotel pictures were deceptive and misrepresented the true hotel (the hotel was cleaner and renovated in pictures). If you... More

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Harrisburg, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 16, 2013

Stayed there for 4 months on a business assignment. Front desk is excellent. Maintence person is excellent. Good value for the price. Housekeeping is hit and miss. It depends on who gets your room as to the quality of the cleaning. Grounds are kept clean and well as halls and lobby. Grab and go breakfast bar is nice for those... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Raleigh - North Raleigh, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our maintenance engineer and the service our staff provided to you overall. As well, I am glad that you enjoyed our common areas, your room and the grab-and-go breakfast. In regards to the housekeeping issue you commented on, I can assure... More

Raleigh, North Carolina
1 review
1 of 5 stars Reviewed November 12, 2013

Housekeeping is horrible. The place looked like my kids 'cleaned' it…debris/pamphlets behind furniture. half-*** cleaning on countertops and surfaces, carpets not vacuumed, furniture/decor weathered and dated. And, the bathroom just creepy-pubic hairs on toilet and long hairs in shower. I'm so glad I'm just here for 1 night and I pray nothing jumps on me while I'm here. And, this... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 9, 2013 via mobile

Booked on pet friendly hotels.com that said pets say free. Checked in was charged $56.00 for my pet, went to my room brought up the website went to the front desk were they said they never heard of that, did eventually return my money but was not happy about it. There was no TP in the room when we got... More

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Fredericksburg, Virginia
1 review
2 of 5 stars Reviewed August 15, 2013

Check in was fine. Hotel lobby & hallway to to rooms were nice; however there was a guest at the desk who smelled like weed. When I talked to the gentleman at the counter he said that he was going to have a talk with him. I didnt undertstand why he didnt put him out or call the police. The... More

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Manager_11525, General Manager at Extended Stay America - Raleigh - North Raleigh, responded to this review

Thank you for the feedback about your stay at our hotel. The situation you described regarding the odor of smoke and housekeeping is truly regrettable. We are sincerely apologize for your experience. I have contacted the local authorities and they will be assisting me in stopping this type of behavior to ensure that smoking pot does not happen again in... More

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Additional Information about Extended Stay America - Raleigh - North Raleigh

Address: 911 Wake Towne Drive, Raleigh, NC 27609
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Raleigh - North Raleigh 2*
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Also Known As:
Extended Stay America - Raleigh Hotel Raleigh
Extended Stay Raleigh

22 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
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Number of rooms
104

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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