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All 80 Raleigh hotels

Extended Stay America - Raleigh - North Raleigh

2.0 of 5 Hotel   |   911 Wake Towne Drive, Raleigh, NC 27609
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Ranked #64 of 80 Hotels in Raleigh
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21 reviews from our community

Traveler rating
    2
    4
    2
    3
    10
See reviews for
3
1
4
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago NEW

I have stayed with this Extended Stay since the very end of September as I am saving and waiting to get established in a house. Location was very important to me as well as concerns for comfort and safety due to my long-term residence. From the day I checked in to the present, I have been treated with utmost respect... More 

Was this review helpful? Yes
Manchester, New Hampshire
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed November 10, 2014

This is a dirty place and no towels, shampoo. It is just not a good place to be after a long drive. The room had this smell, please do your self a favor and run. It looks nothing like the pics on the web.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Raleigh - North Raleigh, responded to this review

Thank you for your recent review of your stay. The missing items in your room and the odor you described are unacceptable, and I sincerely apologize for your experience. I am reviewing this with my staff to ensure that we are properly stocking rooms and eliminating odors so that this does not happen again in the future. Thank you very... More 

1 review
3 of 5 stars Reviewed September 18, 2014

This is a very good multiple day basic stay hotel if budget is an important consideration. Breakfast is also very basic and could be improved but adequate if you just want something on the go, but be careful because setup cuts into the start times.

Was this review helpful? Yes
Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 14, 2014

Recently stayed here area was very dark.people hanging around all hours and I'm as summing street woman too.staff was very rude and inappropriate. they charged a 50 deposit claimed when I checked I'd get it back but they claimed later they never said it.just a terrible experience.no one should stay here unless you use drugs

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Raleigh - North Raleigh, responded to this review

Thank you for your recent review of your stay. I am so disappointed to hear that you did not feel safe at our hotel. In response to your feedback, we have upgraded our exterior lighting. I have also shared your concerns with my security staff and they will be working closely with local police to ensure that your experience is... More 

1 review
4 of 5 stars Reviewed August 29, 2014

We recently stayed at this hotel. The staff and management were just wonderful and the room was clean and spacious. The parking lot was well lit and safe. I loved the on site laundry. I would definitely stay there again.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Raleigh - North Raleigh, responded to this review

Thank you for your recent review of your stay. I am so pleased to read that you found your room to be clean and spacious, and that you received such excellent service from my staff. We are thrilled to know that you would stay with us again. Thank you again for posting your review. I do hope that you will... More 

1 review
4 of 5 stars Reviewed August 19, 2014

The manager's I've delt with personally have been good. Im still staying here so I may update my ratings but so far its been fine here. The rooms are good. I have a pretty big room myself. Yhere picky about people smoking here. If you're caught they take it seriously. The people who stay here are good and bad but... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Raleigh - North Raleigh, responded to this review

Thank you for taking the time to write a review about our hotel. We are so glad to hear that we have exceeded your expectations and that you are having a pleasant stay with us. Thank you again for your kind words. We hope you enjoy the remainder of your stay and that we see you again soon. More 

1 review
5 of 5 stars Reviewed August 18, 2014 via mobile

I absolutely love extended stay. I've always had an enjoyable stay. My service is always on point, especially during the forth of July weekend. The staff are friendly and I'm always greated with such hospitality. You can't beat the affordable prices either. I love to save, so this is a plus in my book. This review is from my July... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Raleigh - North Raleigh, responded to this review

We read your comments, and would like to thank you for writing such a great review about our hotel. We truly appreciate your comments regarding the service you received and our affordable rates. We are thrilled to hear that we are your go-to hotel while on vacation. Thank you again for posting your review. We hope to see you again... More 

1 review
4 of 5 stars Reviewed August 14, 2014

I have travelled to many cities in the USA; and stayed in many ESA hotels. The one at this location wasn't the worst nor was it the best. The location was excellent; however; I found the rates to be excessively high. The staff were friendly and always helpful. I don't normally expect much from ESA hotels; so I guess the... More 

Was this review helpful? Yes
nc
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 28, 2014

Th best thing I can say about this hotel is th location. Very quiet side street. Close to grocery stores/ restaurants. EXCELLENT place for a hook up. Now tht that's out the way... There were 2 types of ppl here. Shady; and others who were going for th room rate; and didn't know any better thn to know they were... More 

Was this review helpful? Yes 1
Sacramento, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 3, 2014

My girlfriend was evacuated by hurricane Arthur while on vacation July 2014. I made arrangements for her at this hotel at around 2AM her time. She drove 2 hours to leave the danger zone. The hotel took my credit card information. Gave me a confirmation number. Then they lost the information in less than 1 hour. Told me I hadn't... More 

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Raleigh - North Raleigh

Address: 911 Wake Towne Drive, Raleigh, NC 27609
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Raleigh - North Raleigh 2*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America - Raleigh Hotel Raleigh
Extended Stay Raleigh

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