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Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive

2.0 of 5 921 Wake Towne Dr, Raleigh, NC 27609 (Formerly Studio Plus Deluxe Studios)
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Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive
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Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive
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32 reviews from our community

Traveler rating
    1
    5
    3
    3
    20
See reviews for
7
5
2
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Alto, Georgia
1 review
1 of 5 stars Reviewed 4 weeks ago

We booked 2 rooms through Priceline for a 2 day week-end stay in Raleigh for a family reunion. My wife and i along with my son, his wife and my 2 year old grandson were just needing a bed and a roof over our heads for 2 nights as we had a busy schedule for the weekend and would only... More 

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Pensacola, Florida
2 reviews
1 of 5 stars Reviewed October 13, 2014

I have stayed in a Extended stay in Jacksonville, NC and I was VERY pleased and expected another great experience here. However, that was not what my wife and I recieve. The whole hotel stun . Cigarette smells flood the hotel. Cigarette burn on the comforter in our NON SMOKING room that still smelled like ciggs. The pamphlet said we... More 

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Contributor
16 reviews 16 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 22, 2014

We pulled into the parking lot to be greeted by people hanging out. We turned the corner, a guy sitting on the curb with his beer. People all over the place drinking and smoking. My children and I did not feel at all comfortable or safe. The lobby had signs posted, "do not leave anything valuable in your car! ".... More 

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Raleigh
1 review
2 of 5 stars Reviewed July 13, 2014 via mobile

Overall, the hotel was run down. Rough, thin towels. Minuscule mattress pad. Lousy bed. The staff was okay. At least they were pleasant. Probably won't stay here again since I'm sure there are better options for the price.

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Manager_11525, General Manager at Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive, responded to this review

Thank you for taking the time to write a review of your experience. We sincerely apologize that you were not satisfied with the linen and bedding. Your feedback on these issues will be helpful to us as we continually work to improve our hotel. Thanks again for your review. We would love to have another chance to provide you with... More 

Castleberry, Alabama
1 review
4 of 5 stars Reviewed June 25, 2014

After staying at this hotel for over a year (contractor/out of town), I can see first hand the improvements. There has been a new manager put in place and the impact was immediate and favorable. I mostly agree with the other comments if it was a year ago, but it's not the case now and it's nice to see positive... More 

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Manager_11525, General Manager at Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that you can see the positive improvements we are making. I am especially glad to read that you would recommend our hotel to others. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back... More 

Raleigh, North Carolina
1 review
1 of 5 stars Reviewed June 24, 2014

Wow! The smells. The sounds. The sticky carpet...where it is not worn through or have holes or cigarette burns. Mold in the bathroom. Filth in the "kitchen". just do yourself a favor, stay the hell away from this gross, gross hotel.

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Manager_11525, General Manager at Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive, responded to this review

Thank you for taking the time to write a review of your stay. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. To uphold our company's high standards, my staff will be reviewing cleanliness standards and procedures moving forward to ensure that your experience is not repeated. Thank you very much for providing us with... More 

Denver, Colorado
Top Contributor
152 reviews 152 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed April 28, 2014

Great location, wonderful staff, but this place was built cheaply in the 1990's and hasn't been upgraded since. The rooms all show their wear and tear. The kitchen didn't have any pots or pans, there's not a lot of water pressure in the shower. Even though it's billed as no-smoking, the elevator still smells of tobacco. The cleaning crew does... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 7, 2014 via mobile

The hotel hallways on the third floor had a terrible smell. When I walked in the room the smell hit me first, smelled like I was in the hallway. some of the cable stations had static in tv. The stairway trash can was full had a very bad order as soon as you get on the third floor. Other than... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 22, 2014

I stayed at this hotel last night, and was wary because of the reviews. For $50 or less a night, I don't know what people were expecting! I got great customer service from Ashton and Rodney, and the room was very clean. It is outdated, but it was fine for one night. If you want more, pay more!

Was this review helpful? Yes 1
Maiden NC
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 15, 2014

Needed a 1 night stay in Raleigh for 3/14... Took a chance with Priceline and landed a 2* deal for $30... The Extended Stay America at Wake Towne Drive... Oh the horror I thought with the negative reviews... Not to worry... We arrived and our receptionist was excellent... We were assigned a room on the first floor... The room was... More 

Was this review helpful? Yes 2
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Additional Information about Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive

Address: 921 Wake Towne Dr, Raleigh, NC 27609 (Formerly Studio Plus Deluxe Studios)
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive 2*
Number of rooms: 72
Reservation Options:
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Also Known As:
Extended Stay America Raleigh

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