Overall my experience at the hotel went very well for the 4 nights I was there. They are currently renovating some portions of the hotel but kept the disruptions to guests to a minimum. They serve a great breakfast in the morning with free starbucks coffee, breakfast sandwiches and other choices. The only complaint I would have is that the... More

My wife and I live in Wilmington NC, and sometimes we have to travel to a larger venue to catch a concert or a show. We had purchased tickets to see Rush at the PNC Center in Raleigh, and wanted to stay at a hotel close to the concert, we found the Hyatt place NORTH, which was about 1.4 miles... More

Typically when I am traveling, I always stay at the Hyatt. However, after my stay this time I will be staying up the road at the Hilton or another hotel for these reasons: The staff was impolite especially the front desk. If I am the guest and I ask a simple question it is your job and responsibility to answer... More

I am usually at this hotel twice a month for business. Front desk staff is always a pleasure especially Teresa. She knows me by first name and always remembers my request. She is a joy to speak with along with the rest of the front desk staff!

Our reservation was through Orbits. $85.00 We were greeted and quickly checked in. Staff was friendly and helpful. Room was amazing. Spacious and clean. Located across from Duke hospital but never heard any noises or sirens. Close to malls and downtown district. I would return.

Checked in for a 3 night stay this week to discover bathrooms on most floors "under construction" and greeted with plastic runners down entire hallways. Wish I'd known upon making the reservation that the hotel would be doing repairs. The hotel seems a bit older/ bathrooms are worn - we are not in one of the newly redone rooms. The... More

Hyatt Place has excellent staff. Everyone was friendly, professional, and caring. The rooms were spacious, clean, and attractive. The Manager was attentive. Theresa, Sarah, and Marcus were kind and accommodating.

On a Sunday night on my way out of the hotels for dinner and as the elevator door opened I dropped my set of keys to my rental car. To my horror the keys went straight down the elevator shaft small opening where the door opens. In a panic as I was on business and had to be able to... More

This was my first stay at a Hyatt let alone a Hyatt Place. The front desk staff is incredibly friendly. Enjoyed them tremendously. The housekeepers and other staff was NOT friendly. The cleanliness of the room left a LOT to be desired. I could not use the drawers in the dresser because there was dust, garbage and prior items left... More