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Hampton Inn and Suites Charlotte Pineville

3.0 of 5 401 Towne Center Blvd, Pineville, NC 28134
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Certificate of Excellence 2014
Hampton Inn and Suites Charlotte Pineville
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Hampton Inn and Suites Charlotte Pineville
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231 reviews from our community

Traveler rating
    122
    66
    22
    15
    6
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89
33
12
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (53)
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    (64)
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    (43)
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Charlotte\Pineville, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel and staff are excellent. The service was great, the hotel staff were great and the hotel was clean. My family and I were there for a funeral. We gathered in the main floor to talk on the day of arrival and the staff was very helpful and accommodating.

Review collected in partnership with Hampton

Was this review helpful? Yes
Basking Ridge, New Jersey
Top Contributor
53 reviews 53 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

This is my 3rd choice hotel in the area and I am likely striking it from the list from this point forward. I am a frequent stay guest on Hilton properties and have stayed at many Hampton Inns. This time I was assigned a ground floor room, which I generally like as elevators in these properties are notoriously slow. To... More 

Was this review helpful? Yes
maenelson, General Manager at Hampton Inn and Suites Charlotte Pineville, responded to this review

Dear njsch59: We appreciate your honest feedback and apologize for the unfortunate experience you had. As our guest we want you to feel welcome and comfortable from the moment you walk through our doors. Your input will help us to ensure we're doing our best to provide this. We hope we can invite you back to our true Hamptonality. Sincerely,... More 

Clayton, North Carolina
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Surprised to see so much inconsistency between this brand. The older location in Monroe provided better customer service, breakfast options, and cleanliness than this newer one. The breakfast attendants were super nice but the "manager on duty" at night needs lessons in customer service, especially when dealing with people who travel often for business and have options on where to... More 

Was this review helpful? Yes
maenelson, General Manager at Hampton Inn and Suites Charlotte Pineville, responded to this review

Dear jenbjin: We appreciate your honest feedback and apologize for the unfortunate experience you had. As our guest we want you to feel welcome and comfortable from the moment you walk through our doors. Your input will help us to ensure we're doing our best to provide this. We hope you will consider coming back to see us and experience... More 

Bulgaria
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great one or two night hotel with included breakfast (at time of writing). Fairly standard room settings, nothing out of the ordinary either positive or negative to say about the room itself. The AC was a bit loud, however, and I did see someone else' hair sticking out of the hair dryer (blond, to dark blond - didn't touch that).... More 

Was this review helpful? Yes
maenelson, General Manager at Hampton Inn and Suites Charlotte Pineville, responded to this review

Dear pesheff: Thank you for taking the time to write a review of our hotel. Feedback from our guests allow us to make changes and correct issues you notice that we have missed. I do apologize for any inconvenience you experienced during your stay with us and hope you will come back after we have completed our conversion to the... More 

Brunswick, Md.
Top Contributor
164 reviews 164 reviews
54 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a very nice experience at this location. The usual comfy beds, including pillows. The location of our room was on the 4th floor. We love being on the higher floors so we can open our curtains a bit at nights to let natural light come in our room in the morning. Although our room was close to the... More 

Was this review helpful? Yes
maenelson, General Manager at Hampton Inn and Suites Charlotte Pineville, responded to this review

Dear Vicki A: As a Top Contributor and business traveler, we understand that your time is valuable and you are particular about where you stay. The fact that you took the time out of your busy schedule to write "Another great Hampton Inn" review for us is so very much appreciated. We are happy to hear that you enjoyed your... More 

Lawrenceville GA, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Everything about the hotel and staff was nearly perfect. The toilet clogged on our second day but was promptly repaired by the staff. In the Charlotte area, we wouldn't think of staying anywhere else. It's easy to get to and is in the middle of a highly developed shopping mall area. Try Jason's Cafe for lunch or dinner. We wish... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
maenelson, General Manager at Hampton Inn and Suites Charlotte Pineville, responded to this review

Dear Roger H: Thank you for writing "a great place to stay - highly recommended" review of our hotel! We are honored that you chose to stay with us and very kindly focus on the positive aspects of your stay. We hope that you and your family have a fabulous year and come back to see us again soon. Please... More 

Aynor
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 4, 2014

This hotel was clean with comfortable beds. The staff at the front desk were very friendly, and made us feel welcome. The breakfast had a large variety of items, including hot sausage & egg biscuits. They plan to offer even more hot cooked meats, eggs, & hash browns, etc. in 2015 after they do some remodeling of the kitchen/dining area.... More 

Was this review helpful? Yes 2
maenelson, General Manager at Hampton Inn and Suites Charlotte Pineville, responded to this review

Dear 362JoanneS, We really appreciate your detailed review of our hotel! Thank you so much for your feedback as we intend to implement all of those changes. Please feel free to contact me directly if there is anything special I can do for your next visit. We look forward to seeing you again soon. Warmest Regards, Mae More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 2, 2014

Average motel room, comfortable bed, Staff made a normal stay great, better than average breakfast. Only complaint I have was the AC unit made a loud noise every time it came on. Did not notice this until the middle of the night when it woke me up.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
maenelson, General Manager at Hampton Inn and Suites Charlotte Pineville, responded to this review

Dear 890rickyc, Thank you for taking the time to write a "great staff" review of your hotel. We really appreciate your comments about the staff. I apologize for the noise disturbance during your stay. We appreciate the feedback and will make sure this matter is attended to. Again, thank you, and we look forward to seeing you again soon! Sincerely,... More 

ljackson97
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 24, 2014

I spent the week here while in Charlotte for business. I found my hotel room to be clean and comfortable. On Monday they hosted a managers reception with free drinks and apps. They also have pretty good breakfast options each morning. I found the staff to be very helpful and attentive throughout the week. I enjoyed my stay!

Was this review helpful? Yes
maenelson, General Manager at Hampton Inn and Suites Charlotte Pineville, responded to this review

Dear ljackson97: As a business traveler, we understand that you have a lot of hotels to choose from. We appreciate the fact that you chose us, and then took the time to write a great review on Trip Advisor! We are so glad that you enjoyed your stay with us and look forward to your next visit. Please feel free... More 

Huron, Ohio, United States
1 review
5 of 5 stars Reviewed November 8, 2014

We came to Charlotte for our grandson's wedding. This hotel was very helpful with the pricing of our room as there were rooms blocked for the wedding party. They gave us te reduced rate for the entire 6 days which was so helpful for us. The staff allowed our family to use the breakfast area for a pizza party for... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
maenelson, General Manager at Hampton Inn and Suites Charlotte Pineville, responded to this review

Dear Bruce R: It was so great to have your wedding party stay with us! Your group was so happy and fun - we wish you could have stayed another week! Thank you so much for writing a great review on Trip Advisor! It means so much to read that you enjoyed your stay. We hope you will come back... More 

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Additional Information about Hampton Inn and Suites Charlotte Pineville

Address: 401 Towne Center Blvd, Pineville, NC 28134
Phone Number:
Location: United States > North Carolina > Pineville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn and Suites Charlotte Pineville 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Hampton Inn And Suites Charlotte Pineville Hotel Pineville
Hampton Inn Pineville
Pineville Hampton Inn

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