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Four Points by Sheraton Charlotte - Pineville

3.0 of 5 9705 Leitner Drive, Pineville, NC 28134
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Certificate of Excellence 2014
Four Points by Sheraton Charlotte - Pineville
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Four Points by Sheraton Charlotte - Pineville
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117 reviews from our community

Traveler rating
    57
    38
    14
    5
    3
See reviews for
34
19
20
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • All months
    (117)
  • Mar-May only
    (29)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (22)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I had an exceptional stay at the four points in Pineville. First, the front desk was very helpful with all my needs. Rooms were clean and cleaning staff is to notch. The restaurant had awesome food and staff there is one of a kind. Chelsea the bartender is friendly and makes you feel at home while your there, she is... More 

Was this review helpful? Yes 1
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Rshrout2004, On behalf of Four Points by Sheraton Pineville, I would like to thank you for such a glowing review of our hotel and service. We understand there are a lot of choices in our area and we appreciate you choosing us for your lodging needs. Our staff works hard to bring the best customer service possible and even... More 

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Very clean and quite hotel. Would have liked the cleaning crew not knock on my door 1030 in the morning though the check out time was 12 noon. Overall, good experience. I would recommend this place for the family who would like to explore the southern side of Charlotte. The mall is across the street. Carowinds in a few miles... More 

Was this review helpful? Yes 1
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Fahad S, Thank you for taking the time to write a review regarding your stay at Four Points by Sheraton Pineville. We are pleased to hear you had a pleasurable stay and found our hotel to be very clean and suitable for your needs. Our prime location is definitely a great spot for family travelers as well as for... More 

Atlanta, Georgia
Top Contributor
248 reviews 248 reviews
67 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed 1 week ago

Needed to stay in Pineville on night and went to Priceline. This is a very nice hotel and a real bargain based on what I paid. The hotel is very close to a major mall with lots of restaurants and shopping near by. The hotel has very nice rooms but I was not impressed with the $5 breakfast. A great... More 

Was this review helpful? Yes 1
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi crapsguy, We are pleased to hear you enjoyed the one night stay you had at our hotel. As noted in your review our location is definately a plus and added bonus for our guests. Your feedback is important in the training and improvement process, therefore we appreciate you taking the time to let us know. Thank you for choosing... More 

Ottawa, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

By far, the best way to drive to Florida from Eastern Ontario, Canada is taking Interstate 81 then the 77 to the 95. There is less traffic, views are spectacular and there is access to excellent services. We are Starwood Preferred Guest (SPG) members (a free service to collect point towards free hotel stays at any Four Points or Sheraton... More 

Was this review helpful? Yes
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Francois S, Thank you for your review of the stay you had with us. It is vital that we get feedback from our guests in order to provide better service or continue doing what makes guest happy. Your positive review of our hotel and location really helps us continue to provide excellent service with smiles and genuine positive attitudes.... More 

Glen Allen, Virginia
Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a very nice room! The hotel was very clean and the staff was very friendly and accommodating! We are Sheraton members and asked for an upgrade - got a suite!! The breakfast costs $5.00, but it was very good!

Was this review helpful? Yes
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Vicky S, On behalf of the Four Points by Sheraton Pineville we would like to thank you for taking the time to write such a glowing review. Our staff is dedicated to making each guest have a wonderful stay and in your case it seems as if we suceeded. We wish you safe travels and as always invite you... More 

West Hartford, Connecticut
Top Contributor
76 reviews 76 reviews
75 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 25, 2014

I had a very good stay here for a night including late checkout at 4pm for Platinums. The room was clean, big, and it was very quiet. The location is convenient for a lot of different things. The staff was very accommodating. I'll definitely stay here again, especially on points.

Was this review helpful? Yes
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Val gor, Thank you for taking the time to provide feedback on your stay with our hotel. We strive daily to maintain our high standards for comfort and cleanliness which we hope adds value to our guests. We were happy to hear you enjoyed everything about your room and the facilities and as always invite you back to stay... More 

Charleston, SC
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 17, 2014

Checked in Saturday night, out on sunday, one night. Had the standard room that had king size bed, sitting area with couch, coffee table,, fridge, microwave, nice and clean, all for $ 70 something. Plus woke up sunday morning and my back did not ache, nice confortable mattress. Would stay there again without question. This was my first stay at... More 

Was this review helpful? Yes
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi CarribeanVacation, Thank you for taking the time to provide feedback on your stay with our hotel. We strive daily to maintain our high standards for comfort and cleanliness which we hope adds value to our guests. We were happy to hear you enjoyed everything about your room and the facilities and as always invite you back to stay with... More 

Greensboro, North Carolina
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 27, 2014

Checked in Saturday afternoon after my son's lacrosse tournament. Hotel was fairly quiet, 2 guests checking in ahead of me. Process was quick and seamless. Room was large and very clean. Went shopping at South Park Mall and returned to find the hotel bar and lobby bustling with lively activity. Even though the hotel was filled with lacrosse players, it... More 

Was this review helpful? Yes
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi LRL66, Thank you for choosing our hotel for your lodging needs and we are very pleased to hear you enjoyed your stay. Our hotel takes pride in providing great customer service and overall cleanliness to make each stay a memorable one. Thank you for trying our hot breakfast and also providing the feedback necessary for us to maintain high... More 

New York City, New York
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 7, 2014

Stayed for a few nights last week. Was upgraded to a huge suite as a Platinum guest. Check in was quick and very friendly. The room was enormous and laid out well. Good furniture, and the bathroom was big as well. Two minor complaints. First, the pillows were very lumpy. Mattress was comfy but the pillows could use some help.... More 

Was this review helpful? Yes
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Neil S, As a platinum guest and frequent visitor to Starwood Hotels we are excited to hear your review of our hotel and how you enjoyed your stay. Your feedback is critical to improving in all areas of service to our guests. We were delighted that you felt comfortable and that the room was up to your expectations. We... More 

Berkshire, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2014

Great stay. Staff friendly and very welcoming. Touring with the PINK HEALS TOUR in the US. I flew in last night from the UK, and got to enjoy much needed rest at this wonderful property. Thank you to eveyone who welcomed me.

Was this review helpful? Yes
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi 804Mike, On behalf of the Four Points by Sheraton Pineville we would like to thank you for choosing our hotel for your lodging needs. Not only are we excited you enjoyed your stay, but we are very thankful you left us a glowing review via Tripadvisor. We will continue to maintain our high standards in regards to service and... More 

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Additional Information about Four Points by Sheraton Charlotte - Pineville

Address: 9705 Leitner Drive, Pineville, NC 28134
Phone Number:
Location: United States > North Carolina > Pineville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Charlotte - Pineville 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Four Points By Sheraton Charlotte - Pineville Hotel Pineville
4 Points By Sheraton Charlotte - Pineville
Best Western Pineville
Pineville Best Western

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