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Four Points by Sheraton Charlotte - Pineville

3.0 of 5 9705 Leitner Drive, Pineville, NC 28134
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Certificate of Excellence 2014
Four Points by Sheraton Charlotte - Pineville
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Four Points by Sheraton Charlotte - Pineville
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124 reviews from our community

Traveler rating
    63
    39
    14
    5
    3
See reviews for
35
19
21
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (124)
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    (30)
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    (27)
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    (39)
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    (28)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

I travel extensively throughout the southeast. This is one of the nicest, cleanest hotels I stay at. The staff is very friendly and accommodating. The bar is a nice setup to relax and the bartenders are friendly. I stay there every time I come to the Pineville area...I highly recommend you trying this place out.

Was this review helpful? Yes
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi AbsfmRobert, We appreciate you taking time out your day to provide us with much needed comments and opinions about your stay. In order for us to maintain a certain standard and guest satisfaction these reviews are critical to overall success. We are glad to hear that we are your hotel of choice in Pineville and proud that we have... More 

Bennington, Vermont, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I recently stayed here while visiting my company's home office in Charlotte. I was pleasantly surprised to discover a very clean, very friendly and very accomodating hotel. The room was wonderful, Jenna at the front desk and the other ladies were terrific and always helpful. Even the hotel shuttle drivers were great, Everyone was friendly, even when a housekeeper passed... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Larry W, On behalf of the Four Points by Sheraton Pineville we would like to thank you for such a glowing review for us. Your feedback about your stay really helps us to maintain high standards and drives us to do even better for you and other guests. We are excited to hear our staff went above and beyond... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the best hotel in the area. The restaurant and the bar are the best. I stay here every time I'm in town. The staff is always friendly and polite. I have told friends and family to stay here when they travel to the area.

Was this review helpful? Yes 2
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Jrhertlein, Thank you for taking the time to provide your thoughts and comments on your stay with our hotel. We appreciate your feedback which is vital to maintaining a certain level of service and cleanliness. We thank you for your loyalty to our hotel and we always welcome you with open arms. As always we invite you back whenever... More 

Raleigh, North Carolina
1 review
4 of 5 stars Reviewed 2 weeks ago

It's the people that will bring me back time and time again. I always stay at the Four Points when I'm in town. Chelsea, the bartender, is very attentive to her customers and really focused on customer service. The gym could use to be updated, otherwise a great stay.

Was this review helpful? Yes
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Rustymcdusty, On behalf of the Four Points by Sheraton Charlotte/Pineville we thank you for taking the time to post a comment about your stay. We are pleased to hear Chelsea treated you with a high level of customer service and that you have stayed loyal to our hotel and brand. Your feedback is vital for us to improve our... More 

Canton, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful service great people drinks and food the burgers are soo good also a large selection of craft beer service is the best my room is very nice I have been to a lot of hotels and this is the best. this is a very we'll maintained building

Was this review helpful? Yes
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi David D, Thank you for taking the time to post such wonderful comments about your stay. Our restaurant has consistently made guest happy with their entrees, specials, and wide beer selection which you seemed to enjoy as well. Your review will only drive the staff to get better and better. The cleanliness of our rooms and building is a... More 

Matthews
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here due to weather conditions and I must say that the staff was more than accommodating for me and my family (had two children with me, including a baby and they were more than happy to supply a crib for me to use). The breakfast staff was wonderful and even made a waffle for my daughter since my hands... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Tammy H, Four Points by Sheraton Pineville is thankful for your business and comments you made regarding your stay with us. We take pride in making sure each guest has a memorable stay and that we can fulfill all your needs from cribs to waffles. We value your opinion as a loyal guest and we will only work harder... More 

Georgia
Top Contributor
63 reviews 63 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 27, 2015

This was a business trip and the hotel is fantastic. Very clean and everyone was very helpful and nice. I really enjoyed my stay here for 3 days. The breakfast is 5.00 there is no free breakfast but it is good for the money there are hot and cold options. The rooms are really nice I had the 375 square... More 

Was this review helpful? Yes
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi AtlantaGaMichele3, We thank you for taking the time to provide us with feedback from your stay. Our staff works hard to maintain a high level of cleanliness and service to please our guests. Positive feedback on a job well done from our guests really makes our staff work harder and better to create memorable stays. As always we invite... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

I had an exceptional stay at the four points in Pineville. First, the front desk was very helpful with all my needs. Rooms were clean and cleaning staff is to notch. The restaurant had awesome food and staff there is one of a kind. Chelsea the bartender is friendly and makes you feel at home while your there, she is... More 

Was this review helpful? Yes 1
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Rshrout2004, On behalf of Four Points by Sheraton Pineville, I would like to thank you for such a glowing review of our hotel and service. We understand there are a lot of choices in our area and we appreciate you choosing us for your lodging needs. Our staff works hard to bring the best customer service possible and even... More 

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 19, 2015 via mobile

Very clean and quite hotel. Would have liked the cleaning crew not knock on my door 1030 in the morning though the check out time was 12 noon. Overall, good experience. I would recommend this place for the family who would like to explore the southern side of Charlotte. The mall is across the street. Carowinds in a few miles... More 

Was this review helpful? Yes 1
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Fahad S, Thank you for taking the time to write a review regarding your stay at Four Points by Sheraton Pineville. We are pleased to hear you had a pleasurable stay and found our hotel to be very clean and suitable for your needs. Our prime location is definitely a great spot for family travelers as well as for... More 

Atlanta, Georgia
Top Contributor
248 reviews 248 reviews
67 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed January 14, 2015

Needed to stay in Pineville on night and went to Priceline. This is a very nice hotel and a real bargain based on what I paid. The hotel is very close to a major mall with lots of restaurants and shopping near by. The hotel has very nice rooms but I was not impressed with the $5 breakfast. A great... More 

Was this review helpful? Yes 1
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi crapsguy, We are pleased to hear you enjoyed the one night stay you had at our hotel. As noted in your review our location is definately a plus and added bonus for our guests. Your feedback is important in the training and improvement process, therefore we appreciate you taking the time to let us know. Thank you for choosing... More 

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Additional Information about Four Points by Sheraton Charlotte - Pineville

Address: 9705 Leitner Drive, Pineville, NC 28134
Phone Number:
Location: United States > North Carolina > Pineville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Charlotte - Pineville 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Four Points By Sheraton Charlotte - Pineville Hotel Pineville
4 Points By Sheraton Charlotte - Pineville
Best Western Pineville
Pineville Best Western
Hotel Style:
#2 Business Hotel in Pineville
#3 Family Hotel in Pineville

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