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Four Points by Sheraton Charlotte - Pineville

3.0 of 5 9705 Leitner Drive, Pineville, NC 28134
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Certificate of Excellence 2014
Four Points by Sheraton Charlotte - Pineville
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Four Points by Sheraton Charlotte - Pineville
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112 reviews from our community

Traveler rating
    54
    36
    14
    5
    3
See reviews for
31
19
20
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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West Hartford, Connecticut
Top Contributor
76 reviews 76 reviews
75 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a very good stay here for a night including late checkout at 4pm for Platinums. The room was clean, big, and it was very quiet. The location is convenient for a lot of different things. The staff was very accommodating. I'll definitely stay here again, especially on points.

Was this review helpful? Yes
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Val gor, Thank you for taking the time to provide feedback on your stay with our hotel. We strive daily to maintain our high standards for comfort and cleanliness which we hope adds value to our guests. We were happy to hear you enjoyed everything about your room and the facilities and as always invite you back to stay... More 

Charleston, SC
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Checked in Saturday night, out on sunday, one night. Had the standard room that had king size bed, sitting area with couch, coffee table,, fridge, microwave, nice and clean, all for $ 70 something. Plus woke up sunday morning and my back did not ache, nice confortable mattress. Would stay there again without question. This was my first stay at... More 

Was this review helpful? Yes
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi CarribeanVacation, Thank you for taking the time to provide feedback on your stay with our hotel. We strive daily to maintain our high standards for comfort and cleanliness which we hope adds value to our guests. We were happy to hear you enjoyed everything about your room and the facilities and as always invite you back to stay with... More 

Greensboro, North Carolina
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 27, 2014

Checked in Saturday afternoon after my son's lacrosse tournament. Hotel was fairly quiet, 2 guests checking in ahead of me. Process was quick and seamless. Room was large and very clean. Went shopping at South Park Mall and returned to find the hotel bar and lobby bustling with lively activity. Even though the hotel was filled with lacrosse players, it... More 

Was this review helpful? Yes
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi LRL66, Thank you for choosing our hotel for your lodging needs and we are very pleased to hear you enjoyed your stay. Our hotel takes pride in providing great customer service and overall cleanliness to make each stay a memorable one. Thank you for trying our hot breakfast and also providing the feedback necessary for us to maintain high... More 

New York City, New York
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 7, 2014

Stayed for a few nights last week. Was upgraded to a huge suite as a Platinum guest. Check in was quick and very friendly. The room was enormous and laid out well. Good furniture, and the bathroom was big as well. Two minor complaints. First, the pillows were very lumpy. Mattress was comfy but the pillows could use some help.... More 

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Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Neil S, As a platinum guest and frequent visitor to Starwood Hotels we are excited to hear your review of our hotel and how you enjoyed your stay. Your feedback is critical to improving in all areas of service to our guests. We were delighted that you felt comfortable and that the room was up to your expectations. We... More 

Berkshire, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2014

Great stay. Staff friendly and very welcoming. Touring with the PINK HEALS TOUR in the US. I flew in last night from the UK, and got to enjoy much needed rest at this wonderful property. Thank you to eveyone who welcomed me.

Was this review helpful? Yes
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi 804Mike, On behalf of the Four Points by Sheraton Pineville we would like to thank you for choosing our hotel for your lodging needs. Not only are we excited you enjoyed your stay, but we are very thankful you left us a glowing review via Tripadvisor. We will continue to maintain our high standards in regards to service and... More 

Fort Lauderdale, Florida
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 23, 2014

This is a nice hotel. I chose to stay here rather than pay the elevated prices of the uptown hotels on the night of a Panthers game. I was pleasantly surprised. The hotel is quiet and very clean. The staff was welcoming. I stayed on the 5th floor for SPG members. My room was very spacious. The bed could have... More 

Was this review helpful? Yes
Guest_Ser_Manager, Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi FLLKEVIN, The Four Points Charlotte-Pineville is a great place to have a simple, comfortable stay for whatever brings you to the Charlotte area. We are happy to hear that you enjoyed our hotel and amenities we have to offer. Unfortunately you couldn't stay another night, but we do invite you back the next Panther game or whatever reason brings... More 

New Bern, North Carolina
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 22, 2014

I stayed at this location and found the rooms to be spacious, clean, and comfortable. I checked in late and was out first thing in the morning. I was able to grab a quick breakfast on my way out but most importantly, I was able to get a good nights rest. My room was right by the elevator, but I... More 

Was this review helpful? Yes
Guest_Ser_Manager, Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi NewBern2014, Thank you for taking the time to provide such a positive review about the hotel. Collectively we work hard and dedicate ourselves in providing a comfortable and memorable experience for the guests. We are happy to hear you received a good nights rest and was able to grab some breakfast we offer every morning. We value your business... More 

Raleigh, North Carolina
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 24, 2014

We booked a block of rooms for a sports tournament in the area. The arrangements and reservation process were smooth, the rooms were nice (and big) and the location was quite good -- almost walking distance to lots of casual restaurant chains. It would have been nice if there was a grocery store nearby, but that's really just nit-picking. There... More 

Was this review helpful? Yes 1
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi NC_traveler1998, Thank you for taking the time to review our hotel regarding your group stay. We are pleased to hear you enjoyed our location and the comfortability of rooms. We strive to maintain a clean facility and a staff that will always work hard to get better. Thankfully we were able to accommodate your request for the pizza party... More 

New Hampshire
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed May 21, 2014

It's one thing to have a problem, it's another to have a problem and ignore it. If you just want to browse some sites, the internet was fine. But there was not enough bandwidth to connect to my VPN. I asked at the front desk and was told it's a common complaint. I'm sorry, but it's 2014 and business travelers... More 

Was this review helpful? Yes
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi BuckyRottweiler, On behalf of Four Points by Sheraton Pineville we appreciate you taking the time to give us feedback about our hotel and services. Without these reviews and comments it would be much harder to get better and learn about our guests. We apologize the internet speed didn't match your needs during your stay with us. We are constantly... More 

Ahoskie, NC
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 13, 2014

Had reservation for two nights, Sat & Sun nights. Arrived a little early, no problem with early arrival, as Shannon was so pleasant. Also provided room near elevator as I was really too tired to walk too far down the hall. Enjoyable stay after I figured best thermostat setting on second day..... Will stay again!

Was this review helpful? Yes
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi RitaBAhoskie_NC, Thank you for taking the time to write us a review regarding your stay. Four Points by Sheraton Pineville takes pride in delivering great customer service and providing everything a guest may need to have a comfortable stay. We are pleased to hear Shannon handled all your needs and you felt comfortable while you were here. Please come... More 

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Additional Information about Four Points by Sheraton Charlotte - Pineville

Address: 9705 Leitner Drive, Pineville, NC 28134
Phone Number:
Location: United States > North Carolina > Pineville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Charlotte - Pineville 3*
Number of rooms: 85
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Also Known As:
Four Points By Sheraton Charlotte - Pineville Hotel Pineville
4 Points By Sheraton Charlotte - Pineville
Best Western Pineville
Pineville Best Western

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