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Four Points by Sheraton Charlotte - Pineville

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9705 Leitner Drive, Pineville, NC 28134
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Four Points by Sheraton Charlotte - Pineville
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Four Points by Sheraton Charlotte - Pineville
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130 reviews from our community

Traveler rating
    69
    39
    14
    5
    3
See reviews for
35
19
22
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • All months
    (130)
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    (36)
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Michigan
2 reviews
5 of 5 stars Reviewed yesterday NEW

i really enjoyed my stay at 4 points sheraton in pineville nc. my name is louis and i want to let you know you have a very nice lady at front desk by the name of lisa. she took care of all of us at the hotel with a pretty smile and always had fresh coffee for us in the... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Definitely recommended. All the staff was super nice, especially the driver Justin. He told me the best spots for the city and and some great places to eat. Not to mention he drove me there. I had a great time and can't wait to visit the area again.

Was this review helpful? Yes
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi TravelLVRjustbecause, Thank you for taking the time to review your stay at our hotel. We are happy to hear that our staff provided you with excellent service and were able to point you in the right direction. We strive to provide service like this 365 days of the year and your comments help us to maintain a high level... More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Frequent travel to Charlotte. I must say this is one of the best fourpoints experience for me. Excellent staff and great service by each staff member. My room If you are looking for a place to stay in South Charlotte, I would highly recommend this place....

Was this review helpful? Yes 1
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Hemal P, Thank you for being a loyal guest at our hotel. We look forward to seeing you everytime you are in town and we appreciate you taking the time to give us such a great review. We will continue to strive for the highest service and can't wait to see you again. Thank You More 

Belmont, North Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at your hotel in March and enjoyed the stayAnD Elisa at front desk was very professional.when I came in she greeted me with a warm smile.she seemed to know exactly how to make u smile. I was put n a nice room n was also told about breakfast.she. ask me if I wanted a wake up call and... More 

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This by far is one of the best Four Points by Sheraton Hotels I've ever stayed at in the 16 years I have been staying at Starwood Hotels. I have stayed at many Sheraton and Four Points Hotels over the years and this one is the best with a great, professional, and friendly staff. I'm an SPG Lifetime Platinum Member... More 

Was this review helpful? Yes 1
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Greg8376, We are pleased to hear you had a memorable stay at our hotel. Thank you for taking the time to write such a glowing review for us about your experience. Your feedback and comments will only help us strive to earn your business and loyalty even more. We thank you for being a valued Starwood customer and invite... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Great place to stay and great servic julie and chelsea are awesome. Front desk was friendly Rooms are big will stay again …… ...........................…… . ..… ............................................

Was this review helpful? Yes 1
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi rpoulnott, We are glad to hear you enjoyed your time at our hotel. We appreciate you taking the time to comment on our service and employees. Guest feedback keeps our staff striving to do better and makes us feel good at the same time. We cannot wait for your return and we wish you safe travels. Thank You More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I travel extensively throughout the southeast. This is one of the nicest, cleanest hotels I stay at. The staff is very friendly and accommodating. The bar is a nice setup to relax and the bartenders are friendly. I stay there every time I come to the Pineville area...I highly recommend you trying this place out.

Was this review helpful? Yes 1
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi AbsfmRobert, We appreciate you taking time out your day to provide us with much needed comments and opinions about your stay. In order for us to maintain a certain standard and guest satisfaction these reviews are critical to overall success. We are glad to hear that we are your hotel of choice in Pineville and proud that we have... More 

Bennington, Vermont, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed here while visiting my company's home office in Charlotte. I was pleasantly surprised to discover a very clean, very friendly and very accomodating hotel. The room was wonderful, Jenna at the front desk and the other ladies were terrific and always helpful. Even the hotel shuttle drivers were great, Everyone was friendly, even when a housekeeper passed... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Larry W, On behalf of the Four Points by Sheraton Pineville we would like to thank you for such a glowing review for us. Your feedback about your stay really helps us to maintain high standards and drives us to do even better for you and other guests. We are excited to hear our staff went above and beyond... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the best hotel in the area. The restaurant and the bar are the best. I stay here every time I'm in town. The staff is always friendly and polite. I have told friends and family to stay here when they travel to the area.

Was this review helpful? Yes 3
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Jrhertlein, Thank you for taking the time to provide your thoughts and comments on your stay with our hotel. We appreciate your feedback which is vital to maintaining a certain level of service and cleanliness. We thank you for your loyalty to our hotel and we always welcome you with open arms. As always we invite you back whenever... More 

Raleigh, North Carolina
1 review
4 of 5 stars Reviewed February 19, 2015

It's the people that will bring me back time and time again. I always stay at the Four Points when I'm in town. Chelsea, the bartender, is very attentive to her customers and really focused on customer service. The gym could use to be updated, otherwise a great stay.

Was this review helpful? Yes
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Rustymcdusty, On behalf of the Four Points by Sheraton Charlotte/Pineville we thank you for taking the time to post a comment about your stay. We are pleased to hear Chelsea treated you with a high level of customer service and that you have stayed loyal to our hotel and brand. Your feedback is vital for us to improve our... More 

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