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All 6 Pineville hotels

Quality Suites

2.5 of 5 Hotel   |   9840 Pineville & Matthews Rd, Pineville, NC 28134
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59%
Ranked #5 of 6 hotels in Pineville
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 1 week ago
mrstraveler18 Birmingham, Alabama
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67 people have reviewed this hotel

Traveler rating
    21
    18
    10
    15
    3
See reviews for
21
8
9
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Ellijay, Georgia
1 review
1 of 5 stars Reviewed 4 days ago NEW

Place smelled like an ash tray, AC unit banged and clanked all night, TV remote didn't work, kept scanning from channel to channel....front desk said said they knew about the "glitch" but had "no clue" how to fix it, could not get in internet...they gave me a number for tech support, I would have thought that was THEIR job to... More

Was this review helpful? Yes
DavidS3245, Manager at Quality Suites, responded to this review

Thank you for your valuable feedback about your recent stay with us. I would like to take this opportunity to apologize to you for the internet connectivity issue. The WIFI guest internet is managed by a third party and they are the ones that need to diagnose each specific issue. That is why you were given a contact number for... More

Birmingham, Alabama
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel itself was awesome. Friendly front Desk special thanks to Terrence for a great job. We had a bus of 55 people and he handle it with easy. Its was his first night on duty by himself he did a great job. The breakast was a great buffet and when the main part was to full the manger open... More

Was this review helpful? Yes 1
DavidS3245, General Manager at Quality Suites, responded to this review

Thank you so much for your kind feedback. We work hard to make our guests feel at home and welcome. We look forward to seeing you on your next trip to Pineville. I will let Torrence know that he made your stay wonderful. Kind regards, David Sammet General Manager Quality Suites Pineville More

South Carolina
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 29, 2014

This review is based on my most recent stay as I have stayed here in the past and chose not to review. My Mom taught me, if you cant say something nice.....well, you know! The staff at this small hotel is friendly and helpful, housekeeping is top notch and the breakfast host fantastic. With all that said, I highly advise... More

Was this review helpful? Yes 3
Newton, North Carolina
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2014

We booked a 2 queen suite with a living room area. It had 2 tvs which was perfect for us. I would suggest either booking online or calling the choice hotels reservation line. I was given a much higher price when I called the hotel directly. Also there was a $2 charged added for the safe. I questioned it at... More

Was this review helpful? Yes
DavidS3245, General Manager at Quality Suites, responded to this review

Thank you so much for your feedback. We value the time that you take to send this information. The safe fee is an option. If you do not use it just let the staff know upon check out. Or the guest may opt out at check in. The safe information is located on the registration card and is there for... More

Grimsby, Canada
Top Contributor
73 reviews 73 reviews
21 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed March 10, 2014

The hotel is clean and well maintained. The room was also clean and good sized with a comfortable bed. The breakfast buffet was plentiful and included several hot items. Unlike many of the hotels in the area, there is a nice indoor pool. What really impressed me about this hotel was the friendly, helpful staff who go out of their... More

Was this review helpful? Yes 3
DavidS3245, General Manager at Quality Suites, responded to this review

Thank you so much for your kind feedback. We hope to see you again on your next trip to Pineville. Kind regards, David Sammet General Manager Quality Suites Pineville More

Clover, South Carolina
1 review
5 of 5 stars Reviewed February 15, 2014

I was staying here due to the crippling snow storm that hit the area on 2/11/14 through 2/14/14. I work at CMC Pineville Hospital. I checked in on Tues and had to go to work on Wed. I thought I would be able to drive to the hospital from the hotel. On Wed, however , I was snowed in and... More

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STATESVILLE
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 25, 2014

We were going to the Comedy Zone in Fort Mill SC and decided to go down early and get a hotel with an indoor pool so we would not have the drive home after the show. We were just ten miles from the Comedy Zone at this Quality Suites. Check in was very fast thanks to Kayla. The room was... More

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Spartanburg, South Carolina
2 reviews
4 of 5 stars Reviewed January 21, 2014

Upon arriving there was some confusion with reservation. However Kayla at front desk quickly resolved the issue and got us settled in. Hotel was clean and rooms were very pleasant to stay in the included breakfast buffet was well maintained and enjoyable. It is rare to find a reasonable priced hotel that does and upkeeps a hot breakfast rather than... More

Was this review helpful? Yes
Roanoke, Virginia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 8, 2013

Not really suites at this hotel, but the staff, especially Ms. Rhonda more than made up for the things that were wrong with the hotel. She went out of her way to make sure I was comfortable during my stay. Give that woman a raise. Ms. Rhonda is a hoot. She made my stay enjoyable. Pillows on the bed could... More

Was this review helpful? Yes
Raleigh, NC
Top Contributor
53 reviews 53 reviews
28 hotel reviews
116 helpful votes 116 helpful votes
2 of 5 stars Reviewed November 2, 2013

My husband and I are staying here for a 3 night business trip. We booked the hotel via Hotwire.com in order to get a good rate. They don't tell you which hotel until you have completed the booking process online. It was just advertised a a 3 star and compared to other 3 star hotels of a higher caliber than... More

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Additional Information about Quality Suites

Address: 9840 Pineville & Matthews Rd, Pineville, NC 28134
Phone Number:
Location: United States > North Carolina > Pineville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Suites 2.5*
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Also Known As:
Quality Inn Pineville
Quality Hotel Pineville

63 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Quality Suites At Carolina Place Mall is ideally located with easy access from Interstate 77 and Interstate 485, and is less than four miles from Carowinds amusement park. This Pineville, NC hotel is also minutes from Bank of America Stadium, Charlotte Motor Speedway, Knights Stadium, Time Warner Cable Arena, the U.S. National Whitewater Center and the Charlotte Douglas International Airport. ... more   less 
Number of rooms
75

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