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All 6 Pineville hotels »

Quality Suites

2.5 of 5
9840 Pineville & Matthews Rd, Pineville, NC 28134
Hotel amenities
Ranked #5 of 6 hotels in Pineville
4.0 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveler rating
    10
    9
    3
    5
    1
Date Rating
DavisFamilyBayboro
Bayboro
Contributor
20 reviews
5 helpful votes
4 of 5 stars Reviewed December 7, 2011

I was a little skeptical at first, but this hotel ended up being one of our favorite stays! It was in a good location for eating and shopping(two of my favorites:) The staff was great and the rooms was clean with a micro and frig! Great!!! More

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aviboo
GA
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed September 10, 2011

Clean, friendly....overall awesome stay. We had a room with two tv's and two beds and a small kitchenette. Breakfast was your average continental but it was well stocked. We will be staying there again. More

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Nancy B
Richmond, Virginia
Senior Contributor
22 reviews
2 of 5 stars Reviewed August 16, 2011

This hotel was not has nice as it was on our previous stays. We were given one bar of soap that we had to pass back from the sink to the shower. On previous stays, there were two bars of soap. Our first two mornings we could not get in the breakfast room because all the tables were full. There... More

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qualitysuitespinevil, Webmaster at Quality Suites, responded to this review
September 17, 2011

Dear Guest, Thank you for choosing Quality Suites At Carolina Place Mall for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken: • Breakfast staff received additional training in presenting a proper breakfast, having the area properly maintained and ready to... More

renee k
Sterling, Virginia
2 reviews
1 helpful vote
5 of 5 stars Reviewed August 13, 2011
1
person found this review helpful

The staff was great from when I called to confirm my reservation and once I checked in the night auditor was very pleasant and the gentleman on the morning during breakfast was very helpful. The suite was nice, the beds was very comfortable. Would stay there again. More

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SalonJunkie73
Knoxville, Tennessee
Contributor
13 reviews
8 helpful votes
2 of 5 stars Reviewed June 5, 2011
1
person found this review helpful

As a diamond member with choice I was not treated like one by the owner who wanted to charge me extra for a double bed opposed to an upgrade in which my "status" allows. After finally getting in the room while on the bed I smelled something gross so i sniffed the bed and there was a urine smell coming... More

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qualitysuitespinevil, Webmaster at Quality Suites, responded to this review
July 19, 2011

Dear Guest, Thank you for choosing Quality Suites At Carolina Place Mall for your recent stay in our area. Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review the following actions were taken: 1) The owner and the breakfast woman both received additional instruction regarding the courteous, respectful... More

Travel3333094
Chesapeake, Virginia
1 review
1 helpful vote
5 of 5 stars Reviewed March 9, 2011
1
person found this review helpful

The staff, rooms, breakfast, location, cleanliness were excellent! More

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Phyldel
Chesapeake, Virginia
1 review
1 helpful vote
4 of 5 stars Reviewed March 9, 2011
1
person found this review helpful

All of the rooms for my group were personally and strategically assigned by the GM. The hotel staff went above and beyond to insure all our requests were accomodated. Very recommendable; extra clean rooms for the rate. More

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LGILMAN479
Rock Hill, SC
Senior Contributor
21 reviews
28 helpful votes
5 of 5 stars Reviewed December 5, 2010

Having stayed at this Quality Suites before, I decided to book another stay over Thanksgiving. It appears that there is new management in place, as the staff I encountered here were different from my previous stay. But like before, everyone was friendly and helpful. I was booked into 318, which by irony was the same suite I was booked into... More

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dolphinswish
kingsport TN
Senior Reviewer
9 reviews
1 helpful vote
4 of 5 stars Reviewed October 11, 2010

I chose this hotel because it was one of the few I could find near Carowinds with an indoor pool. The pool was small but the water and pool area were clean and for whatever reason we had it to ourselves which was nice. The rooms were also nice and the beds quite comfortable. The only down side was that... More

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qualitysuitespinevil, Webmaster at Quality Suites, responded to this review
April 8, 2011

Dear Guest, Thank you for choosing Quality Suites At Carolina Place Mall for your recent stay in our area. Thank you for taking the time to give us a review, it is greatly appreciated. I am glad that your stay was such a pleasant one and that you were able to enjoy the pool and your room. Thank you for... More

cinbad6
Atlanta, Georgia
2 reviews
2 of 5 stars Reviewed July 11, 2010

Let me first say that I am not the hardest person to please and dont normally complain about much but this hotel just did not meet my expectations after reading the positive reviews it received on Tripadvisor. We chose this hotel over the new Holiday Inn Express down the street because this was an all suites hotel and the extra... More

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qualitysuitespinevil, Webmaster at Quality Suites, responded to this review
April 8, 2011

Dear Guest, Thank you for choosing Quality Suites At Carolina Place Mall for your recent stay in our area. I am glad that you and your family enjoyed our pool. We are very sorry that you were inconvenienced by the resignation of our maintenance person. Thank you for taking the time to give us a review, it is greatly appreciated.... More

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Quality Suites Also Known As

  • Quality Inn Pineville
  • Quality Hotel Pineville
Address: 9840 Pineville & Matthews Rd, Pineville, NC 28134

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