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All 6 Pineville hotels

Quality Suites

2.5 of 5 Hotel   |   9840 Pineville & Matthews Rd, Pineville, NC 28134
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Ranked #5 of 6 hotels in Pineville
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A recent review
5 of 5 stars reviewed 2 weeks ago
brittanynmike Florence
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  • Reviews (73)
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73 people have reviewed this hotel

Traveler rating
    23
    19
    13
    15
    3
See reviews for
21
9
9
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
Florence
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My boyfriend and I got the jacuzzi suite for his birthday and the room was perfect... so much space very clean.. the jacuzzi was huge and very nice. The staff was so helpful checking in. I would recommend anyone looking for a romantic getaway to book a suite there. It close to the cheesecake factory and other great locations. We... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed one night and after a long day at Carowinds, we were happy to see smiling and helpful staff. Lots of restaurants nearby and the mall is 1/2 mile away. The room was spacious. My daughter was thrilled to have a pullout sofa do she didn't need to share with her sister. Our room was clean and smelled find.... More

Was this review helpful? Yes
DavidS3245, General Manager at Quality Suites, responded to this review

Thank you so much for your review. We work hard to create a great guest experience. We look forward to accomodating your future lodging needs. Kind regards, Mgmt & Staff Quality Suites Pineville More

Lancaster, Pennsylvania
Top Contributor
92 reviews 92 reviews
38 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here to visit family for 5 days. It met our needs. The hotel is a good location. The room was orderly but worn. There are many places to eat. The front desk staff are totally awesome and very friendly. Breakfast had variety of choices and was plentiful. It was also well maintained. You even use real plates and... More

Was this review helpful? Yes
DavidS3245, General Manager at Quality Suites, responded to this review

Thank you for your feedback. I will relay your concerns to the housekeeping manager. We do appreciate your business and we hope that you will come visit us again soon. Kind regards, Mgmt & Staff Quality Suites Pineville More

Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a week after staying in nearby holiday inn .had to move to this hotel as holiday inn was fully booked.the room was as good as holiday inn but overall something is missing which doesn't give it a neat look,elevator,common area need some rework.as some fellow traveler commented third floor is not for those who dont smoke. Breakfast... More

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

Hotel is in a great location. Pictures doesn't describe it correctly when it comes to the rooms. Each room can sleep 6 easily.... nice flat screen TVs but beds are awful. Check in was great and the clerk even gave me free passes to putt putt golf for the kids. Real nice of her. I would stay here again if... More

Was this review helpful? Yes
Cape May, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I stayed overnight, and thought the hotel was OK. I booked last minute for a business trip, and was just looking for somewhere cheap. The location of the hotel is great, lots of restaurants, shopping, and the mall nearby. The room was decent, clean, however, there were blemishes on furniture and walls/ceilings, but that's almost to be expected at a... More

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Ellijay, Georgia
1 review
1 of 5 stars Reviewed 4 weeks ago

Place smelled like an ash tray, AC unit banged and clanked all night, TV remote didn't work, kept scanning from channel to channel....front desk said said they knew about the "glitch" but had "no clue" how to fix it, could not get in internet...they gave me a number for tech support, I would have thought that was THEIR job to... More

Was this review helpful? Yes
DavidS3245, Manager at Quality Suites, responded to this review

Thank you for your valuable feedback about your recent stay with us. I would like to take this opportunity to apologize to you for the internet connectivity issue. The WIFI guest internet is managed by a third party and they are the ones that need to diagnose each specific issue. That is why you were given a contact number for... More

Travelers are raving about these Pineville hotels

Birmingham, Alabama
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 15, 2014

The hotel itself was awesome. Friendly front Desk special thanks to Terrence for a great job. We had a bus of 55 people and he handle it with easy. Its was his first night on duty by himself he did a great job. The breakast was a great buffet and when the main part was to full the manger open... More

Was this review helpful? Yes 1
DavidS3245, General Manager at Quality Suites, responded to this review

Thank you so much for your kind feedback. We work hard to make our guests feel at home and welcome. We look forward to seeing you on your next trip to Pineville. I will let Torrence know that he made your stay wonderful. Kind regards, David Sammet General Manager Quality Suites Pineville More

South Carolina
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 29, 2014

This review is based on my most recent stay as I have stayed here in the past and chose not to review. My Mom taught me, if you cant say something nice.....well, you know! The staff at this small hotel is friendly and helpful, housekeeping is top notch and the breakfast host fantastic. With all that said, I highly advise... More

Was this review helpful? Yes 3
Newton, North Carolina
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 20, 2014

We booked a 2 queen suite with a living room area. It had 2 tvs which was perfect for us. I would suggest either booking online or calling the choice hotels reservation line. I was given a much higher price when I called the hotel directly. Also there was a $2 charged added for the safe. I questioned it at... More

Was this review helpful? Yes
DavidS3245, General Manager at Quality Suites, responded to this review

Thank you so much for your feedback. We value the time that you take to send this information. The safe fee is an option. If you do not use it just let the staff know upon check out. Or the guest may opt out at check in. The safe information is located on the registration card and is there for... More

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Additional Information about Quality Suites

Address: 9840 Pineville & Matthews Rd, Pineville, NC 28134
Phone Number:
Location: United States > North Carolina > Pineville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites 2.5*
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TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Booking.com, Priceline, Hotels.com, Choice Hotels, BookingOdigeoWL and Venere so you can book your Quality Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Pineville
Quality Hotel Pineville

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Quality Suites At Carolina Place Mall is ideally located with easy access from Interstate 77 and Interstate 485, and is less than four miles from Carowinds amusement park. This Pineville, NC hotel is also minutes from Bank of America Stadium, Charlotte Motor Speedway, Knights Stadium, Time Warner Cable Arena, the U.S. National Whitewater Center and the Charlotte Douglas International Airport. ... more   less 
Number of rooms
75

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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