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Quality Suites

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9840 Pineville & Matthews Rd, Pineville, NC 28134
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99 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Liverpool, New York
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently stayed here on business. The room was large, the air conditioner was quiet but worked great (it was 100 degrees outside!) Breakfast was hot, and the wi-fi was fast. Everything a business traveler needs to be productive on the road. There are tons of restaurant choices near by and it is convenient to the highways to get around... More 

Was this review helpful? Yes
West Columbia, South Carolina
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this motel for one night, as we attended the DWTS tour in Charlotte. The building is a bit old and the carpet needs changing; but, the staff was helpful and pleasant, the King suite was roomy, clean, having two tvs, an adequate kitchen area, and a comfortable bed. The location was excellent. I-485 was two traffic lights... More 

Was this review helpful? Yes
Greater Adelaide, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

I recently had the pleasure of staying here for about a month. It was an amazing stay with David, Rhonda and the rest of the staff making me feel right at home. It was like a comfortable bed and breakfast (great brekkie). The location is extremely convenient with a shopping mall, restaurants and cinema nearby. I plan on returning to... More 

Was this review helpful? Yes
Roan Mountain, Tennessee
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our 2nd trip to this hotel. Great rooms, clean, and quiet. We were only less than 10 minutes from Carowinds. There is an indoor pool. The breakfast is typical fare - nothing to write home about. Would definitely recommend and will be staying there later this year

Was this review helpful? Yes
DavidS3245, General Manager at Quality Suites, responded to this review

Thank you for your feedback. We are glad that you enjoyed your stay and we hope to see you again on your next trip to the Pineville area. Kind regards, Mgmt & Staff Quality Suites Pineville More 

Brandon, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

From the time we walked in the front door, the employees were great, the bed was comfortable, the breakfast was great except they didn't have any apple juice. I enjoyed the inside pool because it was inside and I didn't have to be outside in the heat to enjoy the pool.

Was this review helpful? Yes
DavidS3245, General Manager at Quality Suites, responded to this review

Thank you for your feedback. We are glad that you enjoyed your stay and we hope to see you again on your next trip to the Pineville area. Kind regards, Mgmt & Staff Quality Suites Pineville More 

Shrewsbury, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

I traveled from New Jersey for my granddaughter's graduation and found this a most welcoming and convenient place to stay. The Front Desk Manager, Rhonda, was especially kind and professional and very customer-care oriented.

Was this review helpful? Yes
DavidS3245, General Manager at Quality Suites, responded to this review

Thank you for your feedback. We are glad that you enjoyed your stay and we hope to see you again on your next trip to the Pineville area. Kind regards, Mgmt & Staff Quality Suites Pineville More 

mississauga
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My girlfriend and I chose it for that reason...only a few miles away. Lots of good restaurants and a major shopping mall close by. Easy drive to upscale neighborhoods and downtown (or Uptown as the locals call it). Rooms are spotless and very comfortable, but furnishings a little dated. But the flat TV, fridge, microwave and "kitchenette" offset that. Breakfast... More 

Was this review helpful? Yes
DavidS3245, General Manager at Quality Suites, responded to this review

Thank you for your feedback. We are glad that you enjoyed your stay and we hope to see you again on your next trip to the Pineville area. Kind regards, Mgmt & Staff Quality Suites Pineville More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The front desk attendant was a breath of fresh air. Hotels in the area were sold out and this property had availability. Upon arrival Kayla was courteous and helpful. She smiled throughout the interaction and never made me feel as if I was an inconvenience. When my room was not ready (early arrival at 230PM) she checked on status, made... More 

Was this review helpful? Yes
DavidS3245, General Manager at Quality Suites, responded to this review

Thank you for your feedback. We are glad that you enjoyed your stay and we hope to see you again on your next trip to the Pineville area. Kind regards, Mgmt & Staff Quality Suites Pineville More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Rooms ok but 3rd floor is a smoke factory. I got a buzz from the strong smell of tobacco it was disgusting. As soon as you get in elevator it smells like cigarettes. The mini fridge in our room did not work also I would never recommend this hotel to anybody I know me and my family will never stay... More 

Was this review helpful? Yes 1
DavidS3245, General Manager at Quality Suites, responded to this review

Thank you for your feedback. We are moving to a non-smoking property. As a brand Quality has not yet required the hotels to impliment a no-smoking policy, but we feel that it is best for all of our guests if we move in that direction. Again, thank you for your comments. Kind regards, Mgmt & Staff Quality Suites Pineville More 

Travelers are raving about these Pineville hotels

Pawleys Island, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 27, 2015

The facility's exterior and interior designs were dated to within the last 10 years, but appeared clean and functional. Glass windows were bright; doors operated properly; landscaping was nice. Interior furnishings were above expectations for this price point, showed no signs of wear and were better than average quality. Staff and amenities (breakfast, refrigerator, microwave, toiletries, newspapers were above expectations.... More 

Was this review helpful? Yes 1
DavidS3245, General Manager at Quality Suites, responded to this review

Thank you for your feedback. We are glad that you enjoyed your stay and we hope to see you again on your next trip to the Pineville area. Kind regards, Mgmt & Staff Quality Suites Pineville More 

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