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Quality Suites

2.5 of 5 9840 Pineville & Matthews Rd, Pineville, NC 28134
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80 reviews from our community

Traveler rating
    25
    22
    15
    15
    3
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25
10
10
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Raleigh, North Carolina
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The staff at this hotel was exceptional from the front desk clerk to the breakfast attendant. We were a little disappointed at what the hotel considered a suite. It was basically a regular room and an extremely small area with a pullout sofa and desk as you entered the room. Our major complaint with this hotel was the difficulty getting... More 

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Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

While we are not very picky travelers, and rarely find a 5 star hotel unless it is a resort, this hotel is very nice and we were very pleased with it all around. This is a review for those more discriminating travelers so we took lots of notes. Here you go: Our suite had two queen beds, a kitchenette, and... More 

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Easley, South Carolina
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here one night prior to attending an event in Matthews. The room was spacious, however, the carpet was not so clean. We were exhausted so once we unpacked we turned the lights out to go to sleep. The amount of light that came into the room was awful. I sleep with a mask so it wasn't so bad... More 

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Charlotte, North Carolina
Top Contributor
51 reviews 51 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 30, 2014

I've stayed at the Quality Suites in Pineville on four separate occasions now. I've always enjoyed this hotel because every time, it's been very clean and the staff has been helpful and friendly. Rates are very good considering what you get for the price. The decor is a bit dated (renovations are coming after the first of the year) but... More 

Was this review helpful? Yes 1
DavidS3245, Manager at Quality Suites, responded to this review

Thank you so much for your feedback. We are so happy that you enjoyed your stay with us at the Quality Suites. We look forward to your next visit with us. Kind regards, Mgmt & Staff Quality Suites Pineville More 

Roan Mountain, Tennessee
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 27, 2014

This hotel is a great place to stay right outside of Charlotte. It is about 4 miles from Carowinds. The breakfast was typical with biscuits, gravy, cereal, eggs, sausage, bacon, and pastries. We had a room with 2 queen beds. It was plenty of room for 4 people.

Was this review helpful? Yes
DavidS3245, Manager at Quality Suites, responded to this review

Thank you for your feedback. We are glad that you enjoyed your stay here with us and we look forward to your next visit to the Pineville area. Kind regards, Mgmt & Staff Quality Suites Pineville More 

New Rochelle, New York
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 25, 2014 via mobile

Wanted a reasonably priced hotel south of Charlotte. Very clean. Towels large and soft. Pillows comfortable. Two tv's in room - sitting area and near the beds. Bathroom ample sized. Staff friendly and helpful. We didn't have a car but there is a mall within walking distance with plenty of food options. Room was near outside A/C compressor - noisy... More 

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DavidS3245, Manager at Quality Suites, responded to this review

Thank you for your feedback. We are glad that you enjoyed your stay with us. We look forward to your next stay in Pineville with us. Kind regards, Mgmt & Staff Quality Suites Pineville More 

Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 2, 2014

As before, the front desk staff is remarkable. Three different women greeted me over my three night stay and each was as helpful and nice as one could ask. The cleaning staff kept our room refreshed every day even though our ins and outs were erratic and not necessarily convenient for them. There were no cleaning carts in our way... More 

Was this review helpful? Yes
DavidS3245, Manager at Quality Suites, responded to this review

Thank you for your feedback. We are working hard to improve our guest service staff. And your feedback lets us know what is important to you so we can keep on improving your experience with us. We look forward to your next stay with us. Kind regards, Mgmt & Staff Quality Suites Pineville More 

Florence
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014 via mobile

My boyfriend and I got the jacuzzi suite for his birthday and the room was perfect... so much space very clean.. the jacuzzi was huge and very nice. The staff was so helpful checking in. I would recommend anyone looking for a romantic getaway to book a suite there. It close to the cheesecake factory and other great locations. We... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed August 2, 2014 via mobile

We stayed one night and after a long day at Carowinds, we were happy to see smiling and helpful staff. Lots of restaurants nearby and the mall is 1/2 mile away. The room was spacious. My daughter was thrilled to have a pullout sofa do she didn't need to share with her sister. Our room was clean and smelled find.... More 

Was this review helpful? Yes
DavidS3245, General Manager at Quality Suites, responded to this review

Thank you so much for your review. We work hard to create a great guest experience. We look forward to accomodating your future lodging needs. Kind regards, Mgmt & Staff Quality Suites Pineville More 

Lancaster, Pennsylvania
Top Contributor
100 reviews 100 reviews
40 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 2, 2014

We stayed here to visit family for 5 days. It met our needs. The hotel is a good location. The room was orderly but worn. There are many places to eat. The front desk staff are totally awesome and very friendly. Breakfast had variety of choices and was plentiful. It was also well maintained. You even use real plates and... More 

Was this review helpful? Yes
DavidS3245, General Manager at Quality Suites, responded to this review

Thank you for your feedback. I will relay your concerns to the housekeeping manager. We do appreciate your business and we hope that you will come visit us again soon. Kind regards, Mgmt & Staff Quality Suites Pineville More 

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Additional Information about Quality Suites

Address: 9840 Pineville & Matthews Rd, Pineville, NC 28134
Phone Number:
Location: United States > North Carolina > Pineville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 75
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Also Known As:
Quality Inn Pineville
Quality Hotel Pineville

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