We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Pilot Mountain hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   711 S Key Street, Pilot Mountain, NC 27041
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Quality Inn & Suites

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Travelocity Expedia.com Priceline.com
and 7 more sites!
Write a Review

39 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Charlotte, North Carolina
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 4, 2013

Good breakfast and the place was clean. Older motel that has been around the block several times, but is OK for a short stay. Bed was fair and probably in need of replacement. Great view of Pilot Mountain.

Was this review helpful? Yes
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 29, 2013

Very over priced for the quality of Quality Inn. The street sign was not lit to be seen after dark. The tub surround had a soap dispenser missing ,leaving holes in the wall . The surround was coming off the wall and not caulked . It was marked up and did not appear to be clean. We were given no... More

Was this review helpful? Yes 2
Roanoke, Virginia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 18, 2013

Manager has no respect for guests. She Talks bad about owners Of motel How they are in Raleigh and don't care about them up their and how family live above office but don't do anything everything was clean but very old Do not stay here

Was this review helpful? Yes 3
Washington Court House, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 12, 2013 via mobile

The late night staff was great and very friendly but the rooms were awful, having a lot of water damage and many spiders crawling through the rooms and onto the beds.... Needless to say, do not waste your money here

Was this review helpful? Yes 2
Hampton, Tennessee
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 3, 2013

This was an awful experience, NO HOT WATER... has to exchange key cards 4 times in less than 24 hours. Called the front desk about the water and was told there was no water due to the fact everyone else was taking showers and there was nothing they could do. When I addressed the owner, he said he had no... More

Was this review helpful? Yes 3
Muncie, Indiana
13 reviews 13 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 5, 2012

Checked in on Mon. 10-29-12 . Trying to beat the big storm. Very pleasant check in & as we entered the room it looked nice also. But, on further inspection the tub an toilet area were obviously, I hope, in the middle of a remodel. The shower walls were glue ? stained, toilet seat was loose. The rest of that... More

Was this review helpful? Yes 2
Clearwater Beach,FL
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 12, 2012

This place is in need of immediate upgrading. It has peeling wallpaper and dirty looking bathrooms. I do not recommend it at all. Breakfast good. Outside walkway ceilings peeling. Needs a complete update. I am surprised that Quality Inn lets them use their name. Stayed in a Scottish Inn the next night for 1/2 the cost andmuch cleaner place.

Was this review helpful? Yes 2
Mount Vernon, Ohio
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 9, 2012

I used my free choice rewards night as a stop over on my way to Myrtle Beach. Motel was just OK. Check in was efficient, but not very friendly. Room appeared fairly clean and bedding was good. Older TV needs replaced...volume kept changing constantly. Thin walls, easy to hear the neighbors. Shower head needs replaced. Mold in the bath tub... More

Was this review helpful? Yes 1
North Myrtle Beach
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 8, 2012

Truck Stop type bathroom & disgraceful shower stall. Carpet was very dirty need replacing. Wall paper peeling. But excellant bedding! Reception and check out was not professional. Breakfast was good, But I would have liked to see some hard boiled eggs added.

Was this review helpful? Yes 1
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 9, 2012 via mobile

This has to be one of the worst hotels I've visited in years. I would not recommend it even for just an overnight. The exterior looked reasonable from a distance but once there a disaster. The pool was green with algae bloom. Bathroom had rubber mat in the tub with mold beneath it. Exterior door bottom so high that salamanders... More

Was this review helpful? Yes 1

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites

Also Known As:
Quality Hotel
Quality Hotel Pilot Mountain
Quality Inn And Suites
Quality Inn Pilot Mountain
Pilot Mountain Quality Inn
Address: 711 S Key Street, Pilot Mountain, NC 27041
Phone Number:
Location: United States > North Carolina > Pilot Mountain
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Pilot Mountain
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Priceline, Tingo, Orbitz, TripOnline SA, Choice Hotels, Hotels.com, Venere and Agoda so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Quality Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Quality Inn & Suites to your Saves list