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Holiday Inn Express Pembroke

Certificate of Excellence
2.5 of 5
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605 Redmond Rd, Pembroke, NC 28372
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Holiday Inn Express Pembroke
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Ranked #1 of 1 Hotels in Pembroke
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Fred M Summerville, South Carolina
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77 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Rochelle, Illinois
1 review
2 of 5 stars Reviewed yesterday NEW

On the 4th of Aug I called to make changes to my already set appointment at the Holiday Inn Express in Pembroke NC. I waited on hold for the staff to get back with me to later find out she transferred me to the manger. The manger got on the phone to inform me since I was not staying the... More 

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Summerville, South Carolina
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our 4th annual visit to Pembroke and the Holiday Inn Express and not much has changed. The staff is professional and friendly, the facility and rooms are neat and orderly, and the pool, lounge, etc. add to a very pleasant stay. We plan to return in 2016 and hopefully the years that follow.

Was this review helpful? Yes 1
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

Fred M, Thank you for your honest review of our hotel. We strive to make sure all of our guests have a clean, comfortable and memorable stay when they visit Pembroke. We hope to see you again soon and we hope to get another chance to earn that 5th star. More 

2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is clean, new, beautiful, and has great staff and wonderful beds and pillows. You even have a choice of firm or soft pillows which is written on pillow case. Room was great, AC works very well. Bathroom was very nice with great lighting. Beautifully decorated. Breakfast bar was great with eggs, link or patty sausage, biscuits and gravy,... More 

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James C, General Manager at Holiday Inn Express Pembroke, responded to this review

Catherine H, Thank you for your honest review of our hotel. We strive to provide every guest with a comfortable and memorable stay. We are proud that we were able to meet and exceed your expectations for our property. We hope you will stay with us again soon. More 

Upper Arlington, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Traveling from Ohio to North Myrtle we made reservations to spend night here. We got in at 200 am and we were greeted warmly and checked in quickly and efficiently. Our room was very clean and beds very comfortable with choice of soft and firm pillows. We took advantage of free breakfast which had a lot of cold and warm... More 

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James C, General Manager at Holiday Inn Express Pembroke, responded to this review

Buckeye5555, Thank you for your honest review of our hotel. We strive to provide all of our guests with a clean, comfortable and memorable stay. We are proud that we were able to meet and exceed your expectations for our property. We hope to see you again soon. More 

Carrollton, Texas, United States
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed June 8, 2015

Typical HI Express. Friendly front desk, well maintained, clean and comfortable. The hotel is a little out of the way, all by itself down a side road a few minutes from Pembroke. Overall, a good choice for Lumberton.

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James C, General Manager at Holiday Inn Express Pembroke, responded to this review

Kirk W, Thank you for your honest review of our hotel. We try to provide all of our guest with the best stay possible. We hope you will stay with us again and give us another opportunity to earn those last two stars. More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

Driving back to Virginia from Florida during the holiday season meant many hotels being booked along 95. We had to drive a little to get to this hotel, but it became a memorable part of our trip. This is a new, very clean hotel. The lobby had local Lumbee Indian decor, including a Christmas tree with handmade decorations and a... More 

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James C, General Manager at Holiday Inn Express Pembroke, responded to this review

Stacey B, Thank you very much for your honest review of our hotel. We strive to make sure all of our guests have a comfortable, memorable stay. We are very proud that we were able to meet and exceed your expectations for our property. We hope to see you again soon. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 9, 2015 via mobile

The reason for the poor rating for this location is due to a requirement to pay for a two night stay during a local graduation event. I can understand increasing rates for big events but requiring a person to stay 2 nights when only one night is required is a form of price gouging. So what would happen is the... More 

Was this review helpful? Yes 2
James C, Manager at Holiday Inn Express Pembroke, responded to this review

Lisha957, Congratulations on your family member graduating from UNC Pembroke this past weekend. I am sorry that you didn't like our Special Event requirements; however, we have three during the year. My staff is well trained in informing everyone at the time of booking about our special requirement. Our pool is still closed for the season and will open up... More 

1 review
5 of 5 stars Reviewed April 21, 2015 via mobile

This was the halfway point traveling from Florida back to Connecticut. It took about 15-20 minutes off of 95. The hotel was VERY clean and also had a very nice breakfast. It was well worth stopping here. A very nice hotel! You won't be disappointed!

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James C, Owner at Holiday Inn Express Pembroke, responded to this review

Ian D, Thank you very much for your honest review of our hotel. We strive to make sure all our guests have a memorable, comfortable stay and we are proud we were able to meet and exceed your expectations for our property. We hope you will stay with us again the next time you are travelling down I-95. More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 14, 2015

this hotel is very clean and really looks new. We got a non-smoking room and as we open the door we are welcomed with a very nice and relaxing smell of the room. the bed is comfortable, everything is nice but our room don't have microwave. Would have been nicer if we get one because it's a long day and... More 

Was this review helpful? Yes
James C, Owner at Holiday Inn Express Pembroke, responded to this review

Baby115, Thank you for your honest review of our hotel. We are currently attempting to get microwaves and refrigerators in all of our rooms. We hope you will stay with us again soon and give us another opportunity to earn that 5th star. More 

newark, de
Level Contributor
64 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 8, 2015

We were returning home from Disney after a quick dinner visit in Savannah. Around midnight we needed a place to stop and I called Holiday Inn's member number. This hotel had two openings so we went for it. It is definitely a twenty minute drive from the I-95 exit but was great. The rooms were clean and comfortable. The breakfast... More 

Was this review helpful? Yes
James C, Owner at Holiday Inn Express Pembroke, responded to this review

xiolung, Thank you for your honest review of our hotel. We are proud that we were able to meet and exceed your expectations for our property. We hope you will stay with us again the next time you are travelling down I-95. More 

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