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Holiday Inn Express Pembroke

Certificate of Excellence
2.5 of 5
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605 Redmond Rd, Pembroke, NC 28372
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Holiday Inn Express Pembroke
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Ranked #1 of 1 Hotels in Pembroke
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 weeks ago
Ian D
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71 reviews from our community

Traveler rating
    43
    17
    7
    3
    1
See reviews for
28
11
6
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
  • All months
    (71)
  • Mar-May only
    (23)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (17)
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1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

The reason for the poor rating for this location is due to a requirement to pay for a two night stay during a local graduation event. I can understand increasing rates for big events but requiring a person to stay 2 nights when only one night is required is a form of price gouging. So what would happen is the... More 

Was this review helpful? Yes
James C, Manager at Holiday Inn Express Pembroke, responded to this review

Lisha957, Congratulations on your family member graduating from UNC Pembroke this past weekend. I am sorry that you didn't like our Special Event requirements; however, we have three during the year. My staff is well trained in informing everyone at the time of booking about our special requirement. Our pool is still closed for the season and will open up... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

This was the halfway point traveling from Florida back to Connecticut. It took about 15-20 minutes off of 95. The hotel was VERY clean and also had a very nice breakfast. It was well worth stopping here. A very nice hotel! You won't be disappointed!

Was this review helpful? Yes
James C, Owner at Holiday Inn Express Pembroke, responded to this review

Ian D, Thank you very much for your honest review of our hotel. We strive to make sure all our guests have a memorable, comfortable stay and we are proud we were able to meet and exceed your expectations for our property. We hope you will stay with us again the next time you are travelling down I-95. More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2015

this hotel is very clean and really looks new. We got a non-smoking room and as we open the door we are welcomed with a very nice and relaxing smell of the room. the bed is comfortable, everything is nice but our room don't have microwave. Would have been nicer if we get one because it's a long day and... More 

Was this review helpful? Yes
James C, Owner at Holiday Inn Express Pembroke, responded to this review

Baby115, Thank you for your honest review of our hotel. We are currently attempting to get microwaves and refrigerators in all of our rooms. We hope you will stay with us again soon and give us another opportunity to earn that 5th star. More 

newark, de
Senior Contributor
48 reviews 48 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 8, 2015

We were returning home from Disney after a quick dinner visit in Savannah. Around midnight we needed a place to stop and I called Holiday Inn's member number. This hotel had two openings so we went for it. It is definitely a twenty minute drive from the I-95 exit but was great. The rooms were clean and comfortable. The breakfast... More 

Was this review helpful? Yes
James C, Owner at Holiday Inn Express Pembroke, responded to this review

xiolung, Thank you for your honest review of our hotel. We are proud that we were able to meet and exceed your expectations for our property. We hope you will stay with us again the next time you are travelling down I-95. More 

Apopka, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2015

This hotel is indeed rural asking for a quiet area to rest. The beds are comfortable, the pillows are great, the place is very clean. The coffee service packs in the room could have included real sugar instead of just sweet and low, but that's a minor thing. We didn't hear any noise from nearby rooms at all so it... More 

Was this review helpful? Yes
James C, Owner at Holiday Inn Express Pembroke, responded to this review

SondraJones, Thank you very much for your honest review of our hotel. We are very proud that we were able to meet and exceed your expectations for our property. I'm glad we weren't busy so there was no one loud in a room beside yours. We hope you will stay with us again soon. More 

Newark, Delaware
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 18, 2015

Pre-booked this hotel because of the good reviews I read when making plans for my vacation in Florida. The hotel was a diamond in the rough, roughly 8-10 miles off I-95 but when we finally reached it the hotel appeared clean, well kept from the outside. Same goes for the inside of the rooms very clean, no complaints at all... More 

Was this review helpful? Yes
James C, Owner at Holiday Inn Express Pembroke, responded to this review

Palmbreeze85, Thank you very much for your honest review of our hotel. We are very proud that we were able to meet and exceed your expectations for our property. We hope to see you again very soon. More 

New York, NY
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 9, 2015

Still a great play to stay. We were driving down to Charleston, and decided to over night here. Very comfortable bedding, great shower, excellent breakfast. The people ewer no nice. Excellent breakfast.

Was this review helpful? Yes
James C, Owner at Holiday Inn Express Pembroke, responded to this review

jamesmV8881UF, Thank you very much for your honest review of our hotel. We are very happy you came back to stay with us again. We hope you will continue to visit us when you are travelling down I-95. We hope to see you again soon. More 

Jacksonville, Florida
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 4, 2015 via mobile

We were greeted by Tiffany when we walked in and knew immediately we were going to have a great experience. She was professional and extremely personable. Her bubbly and outgoing personality made us completely feel at home. Needles to say the entire visit was enjoyable and we highly recommend this inn.

Was this review helpful? Yes
James C, Owner at Holiday Inn Express Pembroke, responded to this review

Danpie, Thank you very much for your honest review of our hotel. We are very proud we were able to meet and exceed your expectations for our property. Tiffany is perhaps our greatest asset on the front desk. We hope to see you again soon. More 

Granite Falls, North Carolina
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 26, 2015

Shaqueta greeted me and helped me get registered efficiently. She helped with directions and wake up call. Room was nice, quiet, clean and seemed large. It had everything I needed. Breakfast was ok. I would stay there again.

Was this review helpful? Yes
James C, Manager at Holiday Inn Express Pembroke, responded to this review

RMSW54, Thank you very much for your honest review of our hotel. We strive to provide a fast and friendly check-in for all of our guests. We hope you will stay with us again and give us a chance to earn a 5th Star. More 

1 review
4 of 5 stars Reviewed January 14, 2015

Refreshing experience. This hotel is little gem standing virtually alone in a small town. Fortunately, it offers just what you'd expect fro a small town, too: down home friendliness, conscientiously cleaned rooms, and a bed so comfortable, it surpasses my own!

Was this review helpful? Yes
James C, Manager at Holiday Inn Express Pembroke, responded to this review

Patricia P, Thank you very much for your honest review of our property. We are proud we were able to provide a comfortable stay and a positive experience for your travels. We hope you will stay with us again and give us a chance to earn that 5th Star. More 

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