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All 1 Pembroke hotels

Holiday Inn Express Pembroke

2.5 of 5 Hotel   |   605 Redmond Rd, Pembroke, NC 28372
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Ranked #1 of 1 hotels in Pembroke
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Jim C Apex, North Carolina
  • Overview
  • Reviews (56)
  • Photos (31)
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56 people have reviewed this hotel

Traveler rating
    35
    12
    6
    2
    1
See reviews for
21
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17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Apex, North Carolina
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on a business trip last week. I was worried about finding a decent hotel in an area that is pretty remote. Pembroke itself is a small town, if not for the UNC campus there it would be not much more than a bump in the road. I was very pleased with my stay here. The rooms were clean,... More

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Charlottesville, Virginia
Top Contributor
166 reviews 166 reviews
20 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed July 25, 2014

Location is right down the street from UNCP, but probably not a walk. Very new, clean. Day manager friendly; night check in was smooth. Night clerk..Samantha?... knowledgeable and helpful. Breakfast ok to get you started and included. Good wireless.

Was this review helpful? Yes 1
James C, Manager at Holiday Inn Express Pembroke, responded to this review

Thank you for taking the time to review the Holiday Inn Pembroke. We appreciate all of your great comments and 5-star review. We look forward to your return and thank you for the great review. More

Brisbane, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 19, 2014

This Hotel was pretty new the staff were very welcoming and helpful.Our room was spacious and clean.Breakfast was included and had good variety.There would not be a lot to do in the area if you were a family.

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James C, Manager at Holiday Inn Express Pembroke, responded to this review

Thank you for taking the time to review the Holiday Inn Express Pembroke and your 4-star review. We appreciate your comments about our team members. We look forward to your return and thank you for the great review. More

Burlington, North Carolina
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 28, 2014

The hotel is very nice and clean, and all the employees were very nice and helpful!! My kids loved going down for breakfast and seeing Tim because he always talked to them and played with them while we ate!! Would definitely go back and stay if we were back that way!!

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James C, Manager at Holiday Inn Express Pembroke, responded to this review

Thank you for the 5- star review of our hotel, the Holiday Inn Pembroke. We are glad your kids enjoyed our breakfast and seeing Tim, because we know it's very important for kids to enjoy the stay as well as parents. We look forward to seeing you and your family on your next stay! Thank you for the review. More

1 review
5 of 5 stars Reviewed May 20, 2014

Just want to give a very big thanks to tim gm an staff especially Samantha who for the last 4 \12 years have taken care of me an my family always Samantha always going the extra mile .well my son has graduated so will only come once a year .will truely miss u guys keep up good work ps an... More

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James C, Manager at Holiday Inn Express Pembroke, responded to this review

Thank you for taking the time to review the Holiday Inn Pembroke. We appreciate all of your great comments and 5-star review. Congratulation and best wishes to your son on his adventures after college. Again, thank you for your comments and review. More

ny
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 1, 2014

I really hate leaving an even partially negative review. My reviews are usually 4 stars and up. This may be a first... I am a priority club member so ONLY stay in Holiday Inn's and the rest of the IHG chain of hotels. The reason for this low rating is bcs at 5AM trains start going by and they are... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Pembroke, responded to this review

Dear 101seasonedtraveler, Thank you for taking the time to post a review of our hotel. We are glad to read your positive comments with the breakfast. It is our goal to provide great hotel experiences and we apologize for the inconvenience the noise had caused you. Rest assured that your comments will be reviewed so we can take actions accordingly.... More

Virginia Beach, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 6, 2014

It was a good place to stay while in Pembroke. Clean and comfortable. Stayed 2 nights and no room service came through after the 1st night. Thankfully I did not need anything and there were extra towels in the room for the 2nd night. The place was full that night because of some event at the University.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Pembroke, responded to this review

Dear Michael N, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and appreciate your compliment about... More

Pembroke, North Carolina
1 review
2 of 5 stars Reviewed April 2, 2014 via mobile

My husband and I stopped along the way headed back up north. The last 2 nights we have stayed in Holiday Inn Express', one in VA and one in SC. They were great! This one however horrible.. We got in our room. It's clean, large, and looks good. Shortly after we got into our room, guests arrived in the next... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Pembroke, responded to this review

Dear wilbertrussell, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. I have taken... More

Terre Haute, Indiana
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 21, 2014

I stayed here while traveling with a friend for a weekend getaway. When we arrived at the hotel the staff was very friendly and helpful. They pointed out the free breakfast with better hours than we've had at other hotels and told us how to get to our room. The room had descent space, two large beds, a microwave and... More

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James C, General Manager at Holiday Inn Express Pembroke, responded to this review

Thank you so much for sharing the details of your recent stay with us, your highly recommendation and for the 5-star review. It's wonderful to read that you enjoyed your stay with us. We would be honored to have you back with us in the future, and hopefully, on your next trip you can use the exercise center and business... More

Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 20, 2014

The Holiday Inn Express in Pembroke, NC has possibly the nicest hotel staff I have ever encountered. Everyone was very welcoming and helpful from telling me where I might go to eat to helping me get my boarding passes printed. Additionally, the breakfast was pretty good for a hotel buffet.

Was this review helpful? Yes
James C, Manager at Holiday Inn Express Pembroke, responded to this review

Dear Thatgirl_10, Thank you for the 5- star review of our hotel, the Holiday Inn Pembroke. We are glad you enjoyed your stay, the staff, and hot breakfast. Please do come see us again! Thank you for the review. More

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Additional Information about Holiday Inn Express Pembroke

Address: 605 Redmond Rd, Pembroke, NC 28372
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Pembroke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Pembroke 2.5*
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Also Known As:
Holiday Inn Express Pembroke Hotel Pembroke

31 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
62

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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