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All 1 Pembroke hotels

Holiday Inn Express Pembroke

2.5 of 5 Hotel   |   605 Redmond Rd, Pembroke, NC 28372
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Ranked #1 of 1 hotels in Pembroke
A recent review
3 of 5 stars reviewed 2 weeks ago
Michael N Virginia Beach, United States
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50 people have reviewed this hotel

Traveler rating
    32
    10
    5
    2
    1
See reviews for
19
5
6
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Virginia Beach, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was a good place to stay while in Pembroke. Clean and comfortable. Stayed 2 nights and no room service came through after the 1st night. Thankfully I did not need anything and there were extra towels in the room for the 2nd night. The place was full that night because of some event at the University.

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IHGCare, Guest Relations Manager at Holiday Inn Express Pembroke, responded to this review

Dear Michael N, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and appreciate your compliment about... More

Pembroke, North Carolina
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stopped along the way headed back up north. The last 2 nights we have stayed in Holiday Inn Express', one in VA and one in SC. They were great! This one however horrible.. We got in our room. It's clean, large, and looks good. Shortly after we got into our room, guests arrived in the next... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Pembroke, responded to this review

Dear wilbertrussell, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. I have taken... More

Terre Haute, Indiana
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here while traveling with a friend for a weekend getaway. When we arrived at the hotel the staff was very friendly and helpful. They pointed out the free breakfast with better hours than we've had at other hotels and told us how to get to our room. The room had descent space, two large beds, a microwave and... More

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Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2014

The Holiday Inn Express in Pembroke, NC has possibly the nicest hotel staff I have ever encountered. Everyone was very welcoming and helpful from telling me where I might go to eat to helping me get my boarding passes printed. Additionally, the breakfast was pretty good for a hotel buffet.

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Corning
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 3, 2014

My wife and I stayed on our annual trip to Florida for our winter get away. It is approximately 9 miles off of Interstate 95 but well worth the drive over. The property is in great condition and everyone there is extremely friendly and helpful. The property also allows pets which is a large plus. We bring our dog with... More

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South Carolina
Top Contributor
83 reviews 83 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 30, 2013

When you walk in, you are greeted by a beautiful lobby and breakfast bar area, thus, expectations for the room are high. The room, however, was a disappointment for me. While the room was nicely appointed and the bed was comfortable enough, there was no microwave or cofee maker in the room although their website advertises that they do have... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Pembroke, responded to this review

Dear dunk145, Thank you so much for your recent comments. I appreciate your compliments of our hotel lobby and breakfast bar. However, we regret letting you down with regards to the room accommodations. We are hospitality professionals who pride ourselves on delivering a world class experience. For that reason, the comments are troubling and will certainly be looked into. I... More

Params
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 23, 2013

Not sure how new this hotel is, as it seems it's fairly new. It has great potential, it's either new or newly remodeled. On the down side, there were urine stains left on the toilet seat, which I imagine should have been cleaned by the staff. Also, the electronic thermostat was completely not working at all, as the weather was... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Pembroke, responded to this review

Dear V S, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

North Carolina
Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 9, 2013

I reserved four rooms and the conference room for my daughter's graduation. I arrived with my parents early. We were allowed to check in early to two of the rooms which were located across from the conference room. How convenient! The staff was so accommodating! They allowed us to decorate the conference that night because we had to get in... More

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Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 9, 2013

We were in Pembroke for UNCP Open House. This is the only hotel, and fortunately it is very nice. Not much to say as it is comparable to what we always find at HIE hotels. However, we did call the night before to let them know we'd have a late arrival, but they neglected to put the note in the... More

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South Deerfield, Massachusetts
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 4, 2013

We were on our way back to MA decided to stop the only negative is it's about 15 minutes off of I -95. It is well worth the extra drive. Clean, pet friendly and the night manager she went above and beyond helping me fax some paper work. We would stay again if traveling through.

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Additional Information about Holiday Inn Express Pembroke

Also Known As:
Holiday Inn Express Pembroke Hotel Pembroke
Holiday Inn Express Pembroke Hotel
Address: 605 Redmond Rd, Pembroke, NC 28372
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Pembroke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Pembroke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Pembroke 2.5*
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