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Holiday Inn Express Pembroke

Certificate of Excellence
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605 Redmond Rd, Pembroke, NC 28372
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Holiday Inn Express Pembroke
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Ranked #1 of 1 Hotels in Pembroke
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
SondraJones Apopka, Florida
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67 reviews from our community

Traveler rating
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    7
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25
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Apopka, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is indeed rural asking for a quiet area to rest. The beds are comfortable, the pillows are great, the place is very clean. The coffee service packs in the room could have included real sugar instead of just sweet and low, but that's a minor thing. We didn't hear any noise from nearby rooms at all so it... More 

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James C, Owner at Holiday Inn Express Pembroke, responded to this review

SondraJones, Thank you very much for your honest review of our hotel. We are very proud that we were able to meet and exceed your expectations for our property. I'm glad we weren't busy so there was no one loud in a room beside yours. We hope you will stay with us again soon. More 

Newark, Delaware
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Pre-booked this hotel because of the good reviews I read when making plans for my vacation in Florida. The hotel was a diamond in the rough, roughly 8-10 miles off I-95 but when we finally reached it the hotel appeared clean, well kept from the outside. Same goes for the inside of the rooms very clean, no complaints at all... More 

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James C, Owner at Holiday Inn Express Pembroke, responded to this review

Palmbreeze85, Thank you very much for your honest review of our hotel. We are very proud that we were able to meet and exceed your expectations for our property. We hope to see you again very soon. More 

New York, NY
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Still a great play to stay. We were driving down to Charleston, and decided to over night here. Very comfortable bedding, great shower, excellent breakfast. The people ewer no nice. Excellent breakfast.

Was this review helpful? Yes
James C, Owner at Holiday Inn Express Pembroke, responded to this review

jamesmV8881UF, Thank you very much for your honest review of our hotel. We are very happy you came back to stay with us again. We hope you will continue to visit us when you are travelling down I-95. We hope to see you again soon. More 

Jacksonville, Florida
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were greeted by Tiffany when we walked in and knew immediately we were going to have a great experience. She was professional and extremely personable. Her bubbly and outgoing personality made us completely feel at home. Needles to say the entire visit was enjoyable and we highly recommend this inn.

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James C, Owner at Holiday Inn Express Pembroke, responded to this review

Danpie, Thank you very much for your honest review of our hotel. We are very proud we were able to meet and exceed your expectations for our property. Tiffany is perhaps our greatest asset on the front desk. We hope to see you again soon. More 

Granite Falls, North Carolina
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 26, 2015

Shaqueta greeted me and helped me get registered efficiently. She helped with directions and wake up call. Room was nice, quiet, clean and seemed large. It had everything I needed. Breakfast was ok. I would stay there again.

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James C, Manager at Holiday Inn Express Pembroke, responded to this review

RMSW54, Thank you very much for your honest review of our hotel. We strive to provide a fast and friendly check-in for all of our guests. We hope you will stay with us again and give us a chance to earn a 5th Star. More 

1 review
4 of 5 stars Reviewed January 14, 2015

Refreshing experience. This hotel is little gem standing virtually alone in a small town. Fortunately, it offers just what you'd expect fro a small town, too: down home friendliness, conscientiously cleaned rooms, and a bed so comfortable, it surpasses my own!

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James C, Manager at Holiday Inn Express Pembroke, responded to this review

Patricia P, Thank you very much for your honest review of our property. We are proud we were able to provide a comfortable stay and a positive experience for your travels. We hope you will stay with us again and give us a chance to earn that 5th Star. More 

Easton PA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 6, 2015

We made the mistake of driving from Orlando to Pennsylvania right after Christmas, and discovered that, if you don't have an existing reservation, you are NOT going to find a hotel anywhere along I-95. That problem turned into a blessing when Holiday Inn told us the next available space would be at the Holiday Inn Express in Pembroke. Manager James... More 

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James C, Manager at Holiday Inn Express Pembroke, responded to this review

Journica, Thank you very much for your honest review of our property. We are proud that we were able to meet and exceed your expectations for our brand. We hope you will stay with us again soon. More 

NJ
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 19, 2014

I stayed here for almost two weeks on business in December 2014 and I have to say that everything was WONDERFUL! The rooms are clean, the beds are super comfortable and the staff at the hotel is unbeatable. Everyone, from the front desk to the kitchen, was friendly and helpful at all times. Everyone was great but some special people... More 

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James C, Manager at Holiday Inn Express Pembroke, responded to this review

MorganP, Thank you very much for your 5 Star review of our property. We are very proud that we were able to meet and exceed your expectations. We hope you will stay with us again soon. More 

Pooler, Georgia
Top Contributor
71 reviews 71 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 3, 2014

For us the location is great and the holiday inn express name always needs quality. The price is good and the rooms were very nice and perfectly clean. The staff were very nice and very helpful. We had a two night stay and they made our trip great. Thanks again for all the help and just treating us good. The... More 

Was this review helpful? Yes
James C, Manager at Holiday Inn Express Pembroke, responded to this review

KennyM, Thank you very much for your 5 Star review of our hotel. We are very proud that we were able to meet and exceed your expectations for our property. We hope you will stay with us again soon. More 

New York, NY
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 17, 2014

We stayed here on our way to Charleston SC (driving from MD).. As usual, the hotel was very good. The room was comfortable, the bedding also. Breakfast was good, HIE style. The only drawback is the hotel is 11 miles from I-95 along a quiet road. Not really convenient. But still a nice place to stay

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Pembroke, responded to this review

Dear jamesmV8881UF, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the room and breakfast. However, we’re sorry we fell below your expectation regarding our location. We take all reviews positive and negative very seriously, and your feedback will help us improve... More 

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