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Holiday Inn Express New Bern

2.5 of 5 3455 Dr. Martin Luther King Jr. Blvd., New Bern, NC 28562
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Holiday Inn Express New Bern
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Holiday Inn Express New Bern
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61 reviews from our community

Traveler rating
    25
    19
    10
    1
    6
See reviews for
20
15
4
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hendersonville, North Carolina
Top Contributor
50 reviews 50 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed here several times over the past few years. This is a good place to sleep for a night or two. The beds are not the best but the rooms are always very clean and very nice. The wifi is always spotty and in some parts of the hotel impossible to keep a good connection. This makes it tough... More 

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New Jersey
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived around midnight, well lit foyer and greeted right away. Nice open sitting area in lobby. Room 215, spacious w/ mini fridge & microwave, king bed. Big clean bathroom. HIE is loved by my husband for their free breakfast, but he was sorely disappointed in the morning when he was told their pancake machine was not operating. (later we found... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 22, 2014

We stayed here for a night while visiting some family in New Bern. We loved it! The staff were very friendly & accommodating. They allowed us to check in early (which was great, because we had to check out of our hotel in Atlantic Beach at 11 & had nowhere to go) & provided a crib for our two yr... More 

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Daxa p P, Manager at Holiday Inn Express New Bern, responded to this review

Dear Mr. & Mrs. D, Thank you for your very kind words about your stay with us at Holiday Inn Express New Bern. We truly appreciate your business! We are glad that your visit with us was quiet, clean and comfy! We are also very happy that you enjoyed our breakfast. We are so proud of our hotel and the... More 

Pittsburgh, Pennsylvania
Top Contributor
83 reviews 83 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 9, 2014

This is a nice hotel that is very clean. The bed was very comfortable.Just a few minutes from downtown New Bern. We wanted to visit the "Birth Place of Pepsi" town. A short drive to town and plenty of free parking in town. Breakfast was very good-delicious sausage & biscuits, bacon, sausage and of course, my husbands favorite, cinnamon rolls.... More 

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Daxa p P, General Manager at Holiday Inn Express New Bern, responded to this review

Thank you very much for taking the time to send us a review. We are so very happy that you chose to stay with us at Holiday Inn Express New Bern. We realize you have plenty of choices you can make in a hotel brand and we are glad that you chose us! We are glad that our breakfast was... More 

Galloway, NJ
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 5, 2014

Was disappointed in this hotel, it looks like an old hotel was renovated and they added the newer front to it to look like a Holiday INN Express, Very dark, needs more updating, staff was ok, but just not what I expected from a Holiday Inn Express. Breakfast was good, location was a little out of the way but ok.... More 

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Daxa p P, General Manager at Holiday Inn Express New Bern, responded to this review

Thank you for always choosing Holiday Inn Express for your hotel stays. We know you have many hotel brands to choose from and we are always glad when guest choose us. I am confused by your comments. Our breakfast is connected to the lobby - which is the central hub of our hotel. It is always bright in our lobby,... More 

Granite Falls, North Carolina
2 reviews
5 of 5 stars Reviewed September 13, 2014

Staff was kind and receptive to special requests for a parent with a small child. I've been to many Holiday Inn Express hotels, and this one had exceptionally good breakfast - well-stocked and clean with an attentive, friendly staff person assigned. I do wish the pool was in a more visible place, as it's kind of tucked around back, and... More 

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Daxa p P, Manager at Holiday Inn Express New Bern, responded to this review

Dear Mr. Bell, We at the Holiday Inn Express New Bern love having children and their parents as our guests! We are glad that you enjoyed your stay! Our breakfast is amazing and we are glad you and your family enjoyed it! Although you didn't care for it's location; we are very glad you were able to enjoy our beautiful... More 

Eden, North Carolina
Top Contributor
54 reviews 54 reviews
45 hotel reviews
128 helpful votes 128 helpful votes
1 of 5 stars Reviewed September 6, 2014

While the property itself is nice the management and staff leave a lot to be desired. Upon arrival the first thing I saw was "touch curb, penalty applies", next is restrooms for paying guests only then internet for paying guests only. This did not give off a welcome feeling at all. Made me feel as if I were entering a... More 

Was this review helpful? Yes 1
Daxa p P, Manager at Holiday Inn Express New Bern, responded to this review

Dear Sat1922,Our Hotel policy is to have incidentals credit card, even though company is only paying for room & tax. We apologize for your inconvenience for hotel authorizing temporarily amount $83.56, that will go back to your account within 5 to 7 business days depends on your financial institution. Our internet facility and restrooms are for registered guests only for... More 

Newport, Rhode Island
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 31, 2014

Just wanted to say, there are many place you can stay in and around the New Bern area when you are visiting North Carolina, But you would be mistaken to stay any where else than the Holiday Inn Express!! The customer service is amazing, talk with anyone who works there and they are the picture of southern hospitality!! I especially... More 

Was this review helpful? Yes 2
PA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 14, 2014

This place has large spacious clean comfortable rooms. No complaints at all. I have stayed here several times and would highly recommend. The complimentary breakfast had all sorts of choices was a good value. Pool is great too.

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Washington DC, District of Columbia
Top Contributor
110 reviews 110 reviews
32 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed April 27, 2014

Pretty standard place. Friendly reception, ok rooms and average breakfast. You might want to choose first floor as the lift to second floor is incredibly slow and second floor does not offer advantages.

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IHGCare, Guest Relations Manager at Holiday Inn Express New Bern, responded to this review

Dear Ellehoj, Thank you for taking the time to convey your comments regarding your recent experience with us. It is always our goal to provide convenient and world class service to our guest. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into and that your comments will... More 

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Additional Information about Holiday Inn Express New Bern

Address: 3455 Dr. Martin Luther King Jr. Blvd., New Bern, NC 28562
Phone Number:
Location: United States > North Carolina > North Carolina Coast > New Bern
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express New Bern 2.5*
Number of rooms: 60
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Also Known As:
Holiday Inn Express New Bern Hotel New Bern
Holiday Inn New Bern
New Bern Holiday Inn

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