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DoubleTree by Hilton Hotel New Bern Riverfront

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100 Middle Street, New Bern, NC 28560 (Formerly Hilton New Bern/Riverfront )
Best prices for: 1 room 1 guest
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DoubleTree by Hilton Hotel New Bern Riverfront
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DoubleTree by Hilton Hotel New Bern Riverfront
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598 Reviews from our TripAdvisor Community

Traveler rating
    181
    176
    132
    72
    37
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109
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220
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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Middletown, Connecticut
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

First and foremost.... We loved GARRETT!!!! What a really friendly and nice employee you have there. He made us feel right at home and was very accommodating when we wanted the full restaurant menu on the deck while the band played. Our waitress Rebecca was fabulous and though she said she was new to the property... You would never know.... More 

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Jupiter, Florida
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The staff were great and the room was clean with a nice view of the river, but we were a bit disappointed that even though the room was set up for a fridge and microwave, the do not provide one. No big deal, had to call down for towels, had a man somehow use his key and walk into our... More 

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Ahoskie, North Carolina
Top Contributor
82 reviews 82 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The location on the water was excellent, with all rooms overlooking the Marina. The rooms and grounds were well kept and quite. It would have been nice to have chairs on the balcony and my wife thought the bed was a little hard, but no real complaints other than the staff. We were told that check-in was at 3:00 but... More 

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North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Located right in the heart of the historic district of New Bern, and within walking distance of everything. Great location on the river, overlooking the marina. Only short-coming was that our room had a balcony (cost extra) but there were no chairs on it to sit and enjoy the view!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
VA
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We were only here for one night but the place is big and within walking distance of anything downtown! Four wedding parties and still plenty of room and just as accommodating as if we were the only guests. Asked for a roll away bed for our son and it was delivered in less than 10 minutes. Great hospitality and breakfast.

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Who knew...that in the quaint little city of New Bern North Carolina that I would find such a treasure! The Doubletree @the Riverfront provided the most amazing service ever for my entire one week stay! the front bath was always courteous and Mr Joey the concierge was the best....he didn't even mind giving us a short history of the city... More 

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Hendersonville, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were there to attend a conference, the restaurant was not prepared for the number of guests. The staff all pitched in from the manager pouring coffee to calling in extra staff to get all the conference attendees out and to the first conference on time. Not one employee complained, all were professional and cheerful and got the conference attendees... More 

Review collected in partnership with DoubleTree by Hilton

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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Check-in and check-out was very efficient. Room was in great shape and had a great view of the Neuse River and Marina. Only issue was the Friday night DJ on the outdoor deck and music was loud and could be heard in the room ... but the music ended at a very reasonable time ... about 10 pm.

Review collected in partnership with DoubleTree by Hilton

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Clemmons, United States
1 review
3 of 5 stars Reviewed 1 week ago

This is a very nice hotel. However, there were several "little things" that detracted from our stay. The cable TV had very limited channel selections, the sink had a significant crack in it, the room door was hard to open, and the restaurant was understaffed for breakfast. These were little things, but when I pay over $200 per night (with... More 

Review collected in partnership with DoubleTree by Hilton

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New Bern, North Carolina
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Did not get room I reserved; the beds wobbled because the base was much smaller than the box frame & mattress; did not receive and itemized bill, PLUS received an extra, unidentified charge of $19.00. Not worth $190.+/night

Review collected in partnership with DoubleTree by Hilton

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DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you for your recent stay and for taking the time to review the property. I apologize that you did not get the correct room type and for the condition of the beds you did have. I have brought this to the attention of our General Manager and our Chief of Engineering so that it can be addressed... More 

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Prices are for 1 room, 2 adults
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