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All 10 New Bern hotels

DoubleTree by Hilton Hotel New Bern Riverfront

3.5 of 5 Hotel   |   100 Middle Street, New Bern, NC 28560 (Formerly Hilton New Bern/Riverfront )
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DoubleTree by Hilton Hotel New Bern Riverfront
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57%
Ranked #6 of 10 hotels in New Bern
A recent review
4 of 5 stars reviewed yesterday
Jennifer S Atlanta, United States
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442 people have reviewed this hotel

Traveler rating
    117
    135
    98
    60
    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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English first
Atlanta, United States
1 review
4 of 5 stars Reviewed yesterday NEW

It was a nice stay. I would go there again. No problem with staff. Everyone was just so helpful and always a pleasant smile at the door, with a warm cookie and the fruit that sat on the desk. IT WAS GREAT. The dining food was excellent and the prices are reasonable.

Review collected in partnership with DoubleTree by Hilton

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Knoxville, Tennessee
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

First of all, let me say that the lady who greeted me at the front desk when I checked in was wonderful and accommodating. Also, the view of the marina outside my window was breathtaking. Everything was wonderful except the service offered by the hotel staff. My flight arrived very late and I didn't get to the hotel until midnight.... More

Review collected in partnership with DoubleTree by Hilton

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Asheville, NC
Top Contributor
173 reviews 173 reviews
45 hotel reviews
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Doubletree in New Bern is really, really trying to become the top hotel in New Bern. It's got a ways to go, but the location is perfect, and with a few additional upgrades, this should be a top choice in this charming little river town. Formerly the Hilton (and of course still a Hilton brand), the Doubletree has taken... More

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Winterville, North Carolina
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My husband arranged for us to spend part of our anniversary weekend here. He told them when he made the reservation that it was our anniversary. No one bothered to acknowledge that it was our anniversary. The rooms were clean enough. Pillows were not very comfortable and the bathroom was extremely "tight".The toilet was right at the door and there... More

Was this review helpful? Yes 2
The Woodlands, United States
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Poor quality rooms and comfort--not Hilton Quality--More like a cheap Motel 6---at a much higher price--- the location was the only saving grace-- patrons not at the hotel were loud at the bar and took all of the parking up---

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
Wilmington, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrogant and uncaring! I had called in advance asking for an early check-in time. the desk clerk on the phone was very accommodating and while not as early as I asked for she did say 1:30 would be the earliest she could offer. I accepted that. Upon arrival at 1:25 I was told that check in time was 3:00 PM,... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Chesapeake, VA
Contributor
11 reviews 11 reviews
6 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there Friday - Sunday of July 4th weekend. Was a little concerned reading the negative reviews concerning the renovations they are going through. We have stayed here twice in the past and were really surprised when I saw all the bad reviews. We arrived Friday at about noon and our room was not ready yet. I figured it wouldn't... More

Was this review helpful? Yes 1
KY
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First of all, you can't beat the location. Located just steps from the water and a couple of blocks from really cool shops and restaurants in historic downtown New Bern. There is a lot of cool stuff to see within walking distance including Tryon Palace and Bradham's Pharmacy (birthplace of Pepsi). It's right next door to the convention center. As... More

Was this review helpful? Yes 1
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon I wanted to thank you for your recent stay and for taking the time to review the property. I am so happy to know that our staff was able to meet your needs and that you enjoyed our little town. I hope we have the pleasure of you staying with us again. Thank you and have a wonderful... More

Greensboro, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel a few times to attend conferences in the nearby conference center. The area is beautiful with fantastic local, unique shops and restaurants. I do not recommend booking the 5th (top) floor as the hallways are very warm. We were able to control the additional warmth by lowering the temperature in the room significantly. I... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon I wanted to take a moment and thank you for your recent stay and for taking the time to reivew the property. I am happy to report that the chiller for the main tower is in the process of being built and should be operational shortly. I hope we have the pleasure of you staying with us again.... More

Marietta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff of this hotel is by far the best I have ever dealt with. We felt appreciated and comfortable the moment we stepped in the hotel. All hotels should have their staff treat customers this way. Plus the hotel is in the prime spot in the town, easy walking distance to all of the attractions and great restaurants.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon I wanted to take a moment and thank you for your recent stay and for taking the time to review the property. I am so happy to know that the staff made you feel welcomed during your visit. I hope we have the pleasure of you staying with us again. Thank you and have a great day! More

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Additional Information about DoubleTree by Hilton Hotel New Bern Riverfront

Address: 100 Middle Street, New Bern, NC 28560 (Formerly Hilton New Bern/Riverfront )
Phone Number:
Location: United States > North Carolina > North Carolina Coast > New Bern
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel New Bern Riverfront 3.5*
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Also Known As:
Hilton New Bern/Riverfront Hotel New Bern
Sheraton New Bern
New Bern Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Business Hotel in New Bern
Hotel Class
Official Description (provided by the hotel)
The Hilton New Bern / Riverfront is conveniently located in the heart of the downtown Historic District with beautiful views of both the Neuse and Trent Rivers. We are just minutes away from the area's premiere shopping, restaurants, and attractions. ... more   less 
Number of rooms
170

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