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All 10 New Bern hotels

DoubleTree by Hilton Hotel New Bern Riverfront

3.5 of 5 Hotel   |   100 Middle Street, New Bern, NC 28560 (Formerly Hilton New Bern/Riverfront )
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Ranked #6 of 10 hotels in New Bern
A recent review
5 of 5 stars reviewed 5 days ago
Charris40
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461 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Dutch first
  • English first
  • French first
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English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

As usual for all Hilton properties I have stayed at lately, this was a nice clean room! Absolutely lovely view from our room of the yachts on the river. Great location for walking around town to the local restaurants and bars and Tryon Palace is just about 3 blocks away. I will definitely stay here the next time I'm in... More

Review collected in partnership with DoubleTree by Hilton

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Nampa, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The staff at this hotel made my stay excellent. I had a situation where I needed to ship some large boxes of product back home. They were so helpful with a measuring tape, package tape, and storage. They helped me get a scheduled pickup that totally eased my mind. All of the staff was very polite and accommodating from the... More

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NC - USA
Contributor
16 reviews 16 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my second visit to this hotel. I'd visited prior to their remodel, and was in town again for work. Good: Location is near downtown, staff was very pleasant (everyone I interacted with greeted me with a smile), food was pretty good (even the buffets for a meeting), the rooms have been mostly remodeled, comfortable beds, fairly quiet AC... More

Was this review helpful? Yes 1
New Bern, United States
1 review
4 of 5 stars Reviewed 1 week ago

The Doubletree Hotel was a Satisfactory hotel. The service was great but there were several issues unfortunately. We had to be switched to three different rooms. One because the lady at the front desk, gave us a really small room and not the King-sized room we had initially reserved. Two...Another room had an issue with the bathtub. The bathtub looked... More

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1 review
5 of 5 stars Reviewed 1 week ago

This is a super 5 story hotel in a really cute town - New Bern. It's like Savannah, GA but smaller. Our 5th story Marina view room had a balcony & all the amenities. The staff was great in reception, the outside bar, and the breakfast area. We were going to stay another night but our itinerary got in the... More

Review collected in partnership with DoubleTree by Hilton

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Diane T, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you very much for your recent stay and for taking the time to review the property. I am so happy to know that you enjoyed your visit and we look forward to having you stay with us in the future. Thank you and have a great day! More

Enfield, NC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay. The atmosphere was wonderful, the scenery was great and I had a good time. It was almost better than home. The staff are friendly and very helpful. I hope my next business conference will be in this area and at this hotel.

Review collected in partnership with DoubleTree by Hilton

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Diane T, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you so much for your recent stay and for taking the time to review the property. I am so happy to know you enjoyed your visit and I hope we have the pleasure of you staying with us again. Have a great day! More

Newport, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I loved my view of the boats right outside my window. There was live music entertainment onsite in the evening. The Embers were playing beach music next door. It was a great atmosphere enjoyed by the entire group. There are several excellent restaurants within walking distance. And the Colonial NC Capital is close by and very interesting.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Diane T, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon I wanted to thank you for your recent stay and for taking the time to review the property. I am so happy you enjoyed your visit to New Bern and I hope we have the pleasure of you staying with us again. Have a wonderful day! More

DURHAM, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

A Strange man came into my room at 1:47am which scared me to death. I called to the front desk clerk (Mandisi) who stated (Tyra) did not show me checked-into a room. I had anxiety all night long and was told the General Manager (Marcie Mills) would call me as soon as she came in the next morning. (Marci Mills)... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Diane T, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon I apologize for the issue you faced with our Guest Service Agent not checking you in properly and for a another guest being assigned to your room. Thank you very much for giving us the opportunity to make it right, we appreciate that greatly and can assure this has been addressed with each and every staff member as... More

latrobe, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is our second year, we enjoy the atmosphere. Everyone is very accommodating to us. We will be booking our stay for next year very soon. The cookies are a plus, also luv the apples. The location is perfect for us. Close to all events, restaurants. Enjoy the beautiful view. Boats, bridges, water.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Diane T, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you very much for your recent stay and for taking the time to review the property. I am so happy to know that you enjoyed your visit and we look forward to you coming back again. Thank you and have a wonderful day! More

Charlotte, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was so pleased with our recent visit and stay at this Double Tree. The renovations must have been completed as there was not any interference at all with our stay. Lovely room with a fantastic view. Excellent location in historic district which was the purpose of our trip. I would highly recommend staying here!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Diane T, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you very much for your recent stay and for taking the time to review the property. I am so happy to know you enjoyed your visit and we look forward to having you stay with us in the future. Thank you and have a wonderful day! More

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Additional Information about DoubleTree by Hilton Hotel New Bern Riverfront

Address: 100 Middle Street, New Bern, NC 28560 (Formerly Hilton New Bern/Riverfront )
Phone Number:
Location: United States > North Carolina > North Carolina Coast > New Bern
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel New Bern Riverfront 3.5*
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Also Known As:
Hilton New Bern/Riverfront Hotel New Bern
Sheraton New Bern
New Bern Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Business Hotel in New Bern
Hotel Class
Official Description (provided by the hotel)
The Hilton New Bern / Riverfront is conveniently located in the heart of the downtown Historic District with beautiful views of both the Neuse and Trent Rivers. We are just minutes away from the area's premiere shopping, restaurants, and attractions. ... more   less 
Number of rooms
170

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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