We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel New Bern Riverfront

3.5 of 5 100 Middle Street, New Bern, NC 28560 (Formerly Hilton New Bern/Riverfront )
Hotel deals
Hotel website
Special Offer
AAA Member Discount
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Featured upcoming dates
    This weekend 11/21/2014
    $119/night
    Next weekend 11/28/2014
    $99/night
    Best deal 12/12/2014
    $88/night
DoubleTree by Hilton Hotel New Bern Riverfront
Professional photos View all
Browse nearby
DoubleTree by Hilton Hotel New Bern Riverfront
Write a Review

524 reviews from our community

Traveler rating
    147
    157
    116
    69
    35
See reviews for
99
152
24
192
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (524)
  • Mar-May only
    (113)
  • Jun-Aug only
    (153)
  • Sep-Nov only
    (168)
  • Dec-Feb only
    (90)
All months
Pinebluff, NC, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel was very nice; staff were very nice. I will stay here again! The rooms were very clean. A was offered a hot cookie when I arrived. The breakfast buffet was reasonable and the wait staff very very nice. The view from my window was beautiful overlooking the marina and water. This is a top notch hotel and very... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Port Saint Joe, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

I found this hotel knowing that it was a short walk to cute restaurants downtown and just five minutes from the airport where I had a 6am flight in the morning. From the moment I checked in I encountered nothing but the friendliest staff members eager to help. It was very cold that night and I wanted a warm bath.... More

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you for your recent stay and for taking the time to review the property. I am so happy to know that the issue you had with the tub was quickly corrected and you were able to enjoy your evening. I am also happy to know that our staff made you feel welcomed. We look forward to you... More

Sneads Ferry, United States
1 review
3 of 5 stars Reviewed 1 week ago

If you forget something in the room when you check out, you are out of luck with a Hilton hotel. Housekeeping never answers the phone and never calls you back. My one night stay ended up costing several hundred dollars when I left my iPad in the room. Yes, it was my fault, but al least someone could call back... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you for your recent stay and for taking the time to review the property. I apologize for the confusion regarding your IPad and am happy you spoke to a manager at the property who had it locked away for safe keeping and unfortunately there was miscommunication with other staff members who did not realize this. We did... More

1 review
4 of 5 stars Reviewed 1 week ago

Spent a weekend in New Bern, NC due to the wedding of a co-worker. We found the hotel very accomodating in that it is pet friendly. Arrival late Friday evening was met with an enormous amount of people attending military ball and church gathering. Parking was an issue. Room was very nice, clean and spacious. No ice makers working in... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you for your recent stay and for taking the time to review the property. I apologize for the issues you faced with the parking and the ice machines and have brought this to the attention of our General Manager and our Chief of Engineering so that it can be addressed immediately. Thank you and have a great... More

Wilmington, North Carolina
Contributor
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The location on the river provides a wonderful view of the harbor and boat landing. You can walk to any number of restaurants in under five minutes. The staff was friendly and provided information about area restaurants. My only complaint was the satellite system for TV wasn't working properly. It was frustrating to get a "no signal" message when I... More

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you for your recent stay and for taking the time to review the property. I apologize for the the issues you faced with the TV Programming and have brought this to the attention of our General Manager and our Chief of Engineering and can assure you this is being addressed immediately. I am glad that you enjoyed... More

Milton, United States
1 review
5 of 5 stars Reviewed 1 week ago

Had a very enjoyable stay here. Clean and comfortable room. The breakfast buffet is well worth the price. Staff throughout the hotel are very friendly. The location of the hotel is great because there are many restaurants, historical sites and nice stores within walking distance.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you for your recent stay and for taking the time to review the property. I am so happy to know you enjoyed your visit and New Bern. I hope we have the pleasure of you staying with us again. Have a great day! More

North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel during a 2 night stay in New Bern. The location of the hotel is perfect as it is located within walking distance to the cute little town. The restaurant and bar had excellent service, a very friendly staff and very good food. It was a perfect place for a getaway.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you for your recent stay and for taking the time to review the property. I am so happy to know that you enjoyed your stay with us and New Bern. I hope we have the pleasure of you staying with us again. Have a great day! More

1 review
4 of 5 stars Reviewed 2 weeks ago

Enjoyed the stay. Staff was excellent. Had a small issue with the "Celebration package", but after two phone calls, everything was taken care of. Hotel nice location. Rooms were clean. Some outside care to doors and windows could be done.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you for your recent stay and for taking the time to review the property. I apologize for the confusion regarding the Celebration Package and can assure you that all of our front desk staff has been informed of what it includes so that this does not happen again. Thank you and have a great day! More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My second visit in the fall- Town full of history and little gems for shopping, galleries, eateries, outstanding meals @247 Craven. Excellent room location overlooking the marina and river confluence near the ocean. Too bad the bathroom @ hotel had a cracked vanity sink, toilet seat needed to be replaced-peeling laminated surface-very clean but... Very pleasant stay, beautiful accommodations.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you for your recent visit and for taking the time to review the property. I am so happy to know you enjoyed your stay and I hope we have the pleasure of you staying with us again. Have a great day! More

New Bern, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

In addition to all staff being helpful and friendly, I especially want to mention Michael, who went above and beyond to help me. When I was leaving, my battery was dead. I went back into the hotel, front desk sent me Michael. He tested my battery, pushed my vehicle, took out the battery, drove me in his personal truck to... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon I wanted to take a moment and thank you for your recent stay and for taking the time to review the property. I am so happy to know you enjoyed your visit and that Michael was able to assist you with your vehicle. I have shared your comments with him and he appreciates it very much. I hope... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to DoubleTree by Hilton Hotel New Bern Riverfront? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel New Bern Riverfront

Address: 100 Middle Street, New Bern, NC 28560 (Formerly Hilton New Bern/Riverfront )
Phone Number:
Location: United States > North Carolina > North Carolina Coast > New Bern
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel New Bern Riverfront 3.5*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Hilton Hotels, Expedia, TripOnline SA, Despegar.com, Hotels.com, Travelocity, Odigeo and Tingo so you can book your DoubleTree by Hilton Hotel New Bern Riverfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Bern/Riverfront Hotel New Bern
Sheraton New Bern
New Bern Sheraton

128 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (96)
Viewed
Bathroom (12)
Viewed
Room/suite (20)
Viewed
Pool/beach area (5)
Viewed
View from room (13)
Viewed
Hotel & grounds (13)
Viewed
Family/play areas (2)
Viewed
Dining (1)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (11)
Viewed
Dining (2)
Viewed
Pool/beach area (3)
Viewed
Room/suite (10)
Viewed
Business center/function rooms (5)
Viewed
Bathroom (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay