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DoubleTree by Hilton Hotel New Bern Riverfront

3.5 of 5 100 Middle Street, New Bern, NC 28560 (Formerly Hilton New Bern/Riverfront )
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DoubleTree by Hilton Hotel New Bern Riverfront
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DoubleTree by Hilton Hotel New Bern Riverfront
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538 reviews from our community

Traveler rating
    154
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    121
    69
    35
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101
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winston-Salem, North Carolina, United States
Contributor
15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My Wife and I needed a weekend getaway, and I needed to do some work on my boat which is also in New Bern. We made a last minute decision to get a room and be comfortable, and it was well worth it. The booking was very smooth, there was a nice waterfront room on the 5th floor. We rolled... More 

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New Bern, United States
1 review
3 of 5 stars Reviewed 1 week ago

Good room and was able to get state government rate. Room was in an older adjacent building next to main hotel. Room overlooked downtown New Bern versus overlooking the river. Very courteous and helpful staff that both my wife and I commented on. The only issue we head was that I wanted to take a bath versus a shower, and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you for your recent stay and for taking the time to review the property. I am happy to know you enjoyed your visit and that our staff made you feel welcomed. I hope we have the pleasure of having you stay with us again. Have a great day! More 

Myrtle Beach, South Carolina
Top Contributor
64 reviews 64 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoy New Bern from time to time when we visit some family there and the Double Tree is our pick every time. The views are great as it's located right on the marina. The hotel is two buildings - the main, and older building has most of the rooms, the restaurant, lounge, and pool. The newer building, The Inn,... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you for your recent stay and for taking the time to review the property. I am so happy to know you enjoyed your v isit and I hope we have the pleasure of you staying with us again. Have a wonderful day! More 

Mount Prospect, IL, United States
1 review
3 of 5 stars Reviewed 1 week ago

While the location is great, my room in the older section was very dated. The toilet set was broken and the faucet was completely out of alignment. The hotel did send someone to fix both, however, in a reasonable amount of time. The first morning the hot water was working in the shower. The second morning no hot water, and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon I wanted to thank you for your recent stay and for taking the time to review the property. I apologize that you had some issues with your guest room and have brought them to the attention of our General Manager, Chief of Engineering and our Director of Housekeeping so they can be addressed immediately. Thank you again and... More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Attended company Xmas party. Rooms were outstanding and very large. Food from function was top notch as well as the restaurant. New Bern flotilla was the same night as our stay and provided extra specialness. Hotel is within walking distance to numerous shops and eateries.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you for your recent stay and for taking the time to review the property. I am so happy to know you enjoyed your visit with us and that your Christmas party was a success. I hope we have the pleasure of you staying with us again. Have a great day! More 

Vanceboro, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Our room had the perfect view for the Christmas flotilla. The room itself was nice but not more so than any other good hotel we have stayed in. We will stay there again because it is a nice room with a great view.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you for your recent visit and for taking the time to review the property. I am glad you were able to enjoy the view from your room for the Flotilla. I hope we have the pleasure of you staying with us again. Have a wonderful day! More 

New Bern, NC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Exceptional value for the dollar. Rooms and common areas are exceptionally well maintained and clean both inside and out. Chef Tom and Christoph's Restaurant are simply outstanding from the basics to fine dining. Everyone at the hotel is smiling and pleasant. You'll love it.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you for your recent stay and for taking the time to review the property. I am so happy to know you enjoyed your visit and I hope we have the pleasure of you staying with us again. I will make sure I share your comments with all of our staff. Have a great day! More 

Fredericksburg, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Clean but worn, Noise carried clearly through the door (we could hear the staff loudly through the door), and there was water damage in the ceiling. The bathrooms were clean, but it all just seemed very small and worn for a Doubletree by Hilton.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you for your recent stay and for taking the time to review the property. I apologize that you did not have the experience we would have hoped for. I have brought your issues to our General Manager, Chief of Engineering and our Director of Housekeeping so they can be addressed immediately. Thank you and have a wonderful... More 

Graham, North Carolina
Top Contributor
61 reviews 61 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Doubletree has two buildings, both on the river and just 1/2 block from New Bern's great downtown restaurants. Very spacious rooms. We ate the first night at Christoph, the hotel's restaurant. Great food. Had the blue chees burger. Excellent. Stayed 3 nights while in New Bern on business. This will be my go to hotel in New Bern.

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon Thank you for your recent stay and for taking the time to review the property. I am so happy to know you enjoyed your visit and all that New Bern has to offer. I hope we have the pleasure of you staying with us again. Have a great day! More 

Mint Hill, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights in a river view room. The room was very clean and well appointed -- the robes and slippers were a nice touch! Everything was very clean and in good working order. Hotel lobby, restaurant, bar also nice. Our only complaint is the tight space that is created when you open the bathroom door, which swings into... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Good Afternoon I wanted to thank you for your recent stay and for taking the time to review the property. I am so happy to know you enjoyed your visit. I apologize for the layout of your restroom, I can understand your concern. I hope we have the pleasure of you staying with us again. Have a wonderful day! More 

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Additional Information about DoubleTree by Hilton Hotel New Bern Riverfront

Address: 100 Middle Street, New Bern, NC 28560 (Formerly Hilton New Bern/Riverfront )
Phone Number:
Location: United States > North Carolina > North Carolina Coast > New Bern
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel New Bern Riverfront 3.5*
Number of rooms: 170
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Also Known As:
Hilton New Bern/Riverfront Hotel New Bern
Sheraton New Bern
New Bern Sheraton
Hotel Style:
#4 Business Hotel in New Bern

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