Hotel is very well maintained... staff is very friendly. Hotel location is great... My room had a great view of the marina.... Awesome... especially when you're drinking your 'starbucks' coffee (provided by the hotel) in the morning while looking at the horizon. They even had Friday and Saturday night live band at the back of the hotel. Definitely coming back!!!! more

We thoroughly enjoyed our stay at the Sheraton in New Bern. The service was wonderful - especially Dale, who checked us in. She was very patient - as we had a particular kind of room in mind - the view was of most importance. The room was very nice, clean, and comfortable except for the air conditioner, which I think... more

did not want to stay here based on earlier reviews, but my first choice hotel was sold out. The Sheraton in New Bern is a great hotel, having just been renovated. My room was excellent in every detail. the staff could not have been more friendly. everyperson I contacted was helpful and friendly. excellent views, excellent rooms, excellent staff. more

We are staying here right now. So far it has been a horrible experience. We made the mistake of taking our bags into the lobby with us to check in, only to be assigned a room in a different building. There was no one available to transport our bags to the other building, so we were left to do it... more

We hadn't planned on staying in New Bern, called several hotels and this was not only the cheapest of the major brands but also had the two beds we were looking for -- a fluke I'm sure. What a lovely surprise! It was a substantial notch above the Hampton Inn we stay at in New Bern. The renovation is beautiful... more

My husband and I arrived in New Bern on July 4th without a reservation (not recommended). However, we were fortunate to visit the Sheraton after quite a few adventures in the neighboring areas (including a canceled reservation at Days Hotel - ICK!). We knew the Sheraton was booked, however, we were hoping for a miracle. And we got one. Her... more

The "new" building the desk clerk assigned us to could not have been new at all...maybe new to the Sheraton acquisition team is all we could figure,since the elevator was old enough to have dirty carpeting, as well as more than a few bumps and gouges and the pipe handrail at the entrance seemed to have been recently installed by... more

Last minute stay. Planned to laze by the pool before a function. OOPS, pool not open. roped off. Very little outdoor space to hang out. Hotel is still being renovated - so you may want to wait a month or two before staying here. Staff very nice. Newly renovated room was very nice, comfortable bed, flat screen tv. bedroom area... more

I've stayed at this hotel several times before and reading the reviews I was dubious about returning. The advantage to me, as a pilot, is the free airport shuttle. The hotel is OK, but quirky. We stayed on the 4 the floor (room 407), newly remodeled and poorly designed, but quite clean with a comfy bed and quiet. 3rd floor... more