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Candlewood Suites New Bern

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3465 Dr.M L King Jr. Blvd, New Bern, NC 28562
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Candlewood Suites New Bern
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Candlewood Suites New Bern
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52 reviews from our community

Traveler rating
    26
    14
    8
    0
    4
See reviews for
16
10
8
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Denver, Colorado
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have traveled to a lot of places both in US and overseas. I normally expect to find small, dingy hotels and motels in smaller towns. The Candlewood Suites in New Bern, North Carolina is clearly an exception. The on-line booking was a breeze. I learned on the day I was arriving that I was going to arrive late so... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The staff was helpful and friendly. This hotel would be fine for extended stay. It is well located near shopping and restaurants. There was an odor in the room that was unpleasant and there is no ice machine since the rooms have ice makers in their refrigerators. When we discovered that it was too late.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites New Bern, responded to this review

Dear Nancy W, Thank you for your feedback regarding your recent visit at our hotel. I am happy to know that the staff was helpful and friendly. Please accept my sincere apologies for the odor in the room. I assure you that every comment, no matter how small, is taken very seriously. We appreciate your feedback as this is our... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 9, 2015 via mobile

Once again I found myself in New Bern in need of a motel room. I immediately thought of the Candlewood Suites. A friend of mine had eye surgery about a 1 1/2 years ago and we stayed there with a great experience. Ao while my friend was in surgery I went to make the reservation. I explained to Kelli that... More 

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New Jersey
Contributor
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 3, 2014

Pros: Good location with plenty of restrnts and grocery store nearby. Only dealt w/ 1 person and he was very friendly. Cons: They only offer King beds in the suites not reg rooms. They state the reg rooms are queen beds, but I feel they are only full-sized beds. Didnt arrive until 1:30AM, but was pleasantly greeted by Mike in... More 

Was this review helpful? Yes 1
NewBernManager, General Manager at Candlewood Suites New Bern, responded to this review

Dear Merty Newjersry,Thank you for your kind words and suggestions. We are always thrilled to hear from guests that have enjoyed their stay and the service provided by our staff member Mike. I apologize that our queen size bed was not up to your expectations,our beds are made by sealy posturepedic with pillow top for your comfort. Thank you again... More 

North Carolina
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 8, 2014

We had a great stay at this hotel. The staff was very friendly. The room was very clean. It had a nice kitchenette with a dishwasher and ice maker. We were pleased. we would stay again! Location is good to restaurants and shopping too. And only 10 minutes to the waterfront/old town

Was this review helpful? Yes 1
NewBernManager, General Manager at Candlewood Suites New Bern, responded to this review

Dear WineHopgal,Thank you very much for taking the time to write such a delightful review. We are always pleased to hear when our guests enjoy their visit to our hotel. Thank you for choosing to stay with us, we hope you find the chance to return! More 

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed September 1, 2014

this was my 1st time staying here found checking in unreal it was very fast the person gave me a warm cookie as i was checking in nice!! the room was great and nice size every thing you for a long stay,washer dryer gym major chain stores very close along with down town.now the problems the hvac system works great... More 

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NewBernManager, General Manager at Candlewood Suites New Bern, responded to this review

Thank you for contacting us regarding your experience with the Candlewood Suites New Bern, NC. We greatly appreciate you taking the time to bring this matter to our attention and apologize for the overall dissatisfaction you had experienced. More 

Birmingham, al
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 16, 2014

First time I have stayed in a Candlewood, and I will be staying again. For cost of regular hotel you get kitchenette. Lobby staff was very professional and check in speedy Room: Clean with 2 eye stove, full sink and full size frig. Beds very comfortable with 4 pillows and reclining chair to relax in. Large bathroom. Next trip to... More 

Was this review helpful? Yes 3
NewBernManager, Manager at Candlewood Suites New Bern, responded to this review

Thank you for your comments , we are in the process of renovating our bedding system, We appreciate the candid feedback we receive and welcome any opportunity to improve and apologize for any inconvenience the room condition may have caused you. More 

Delavan, Wisconsin, United States
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 30, 2014

This was an awesome hotel. Huge room, very clean, full size fridge, micro, dishes, everything!! Close to stores and downtown New Bern, birthplace of Pepsi! Will stay here again! Just wished for a hot tub!!

Was this review helpful? Yes 2
NewBernManager, Manager at Candlewood Suites New Bern, responded to this review

Thank you for your good review !!! Eating out every meal can get old fast. At Candlewood Suites New Bern, our in-suite kitchens feature a full size refrigerator/freezer, cook-top, microwave, dishwasher, pots, pans, dishes, and yes, even the kitchen sink. So whether you’re in the mood to microwave a quick snack or whip up an elaborate dinner, everything you need... More 

Brooklyn, New York, United States
Contributor
17 reviews 17 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 27, 2014

We have had a weekend to remember CandleWood Suites staff and hotel was as pleasant as the country air. Our elders and some youngsters were so pleased with the courtesy that was given to us over the weekend. Kelly at the front desk was a doll, she helped us through and answered all of our questions and crazy requests. The... More 

Was this review helpful? Yes 2
NewBernManager, Manager at Candlewood Suites New Bern, responded to this review

We are glad you enjoy your wedding and family staying with us. We are thankful for your great review. Please come and visit us again !!!! More 

Garner, NC
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 19, 2014

Positives: Beautiful room, perfectly clean, no noise issues, great heat/ac control, desk and housekeeping staff were friendly and polite. Negative: Only one. I had a serious issue with the manager that was eventually resolved to my satisfaction. It was serious enough that I would not stay there again, but I would willingly try any other Candlewood Suites. I found the... More 

Was this review helpful? Yes 2
NewBernManager, Guest Relations Manager at Candlewood Suites New Bern, responded to this review

We are apologize for your inconvenience, Next time please cancel your reservation before 6 pm to avoid NO show penalty. More 

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