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Candlewood Suites New Bern

2.0 of 5 3465 Dr.M L King Jr. Blvd, New Bern, NC 28562
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Certificate of Excellence 2014
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Candlewood Suites New Bern
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Candlewood Suites New Bern
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49 reviews from our community

Traveler rating
    24
    14
    7
    0
    4
See reviews for
15
9
8
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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New Jersey
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 3, 2014

Pros: Good location with plenty of restrnts and grocery store nearby. Only dealt w/ 1 person and he was very friendly. Cons: They only offer King beds in the suites not reg rooms. They state the reg rooms are queen beds, but I feel they are only full-sized beds. Didnt arrive until 1:30AM, but was pleasantly greeted by Mike in... More 

Was this review helpful? Yes 1
NewBernManager, General Manager at Candlewood Suites New Bern, responded to this review

Dear Merty Newjersry,Thank you for your kind words and suggestions. We are always thrilled to hear from guests that have enjoyed their stay and the service provided by our staff member Mike. I apologize that our queen size bed was not up to your expectations,our beds are made by sealy posturepedic with pillow top for your comfort. Thank you again... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 8, 2014

We had a great stay at this hotel. The staff was very friendly. The room was very clean. It had a nice kitchenette with a dishwasher and ice maker. We were pleased. we would stay again! Location is good to restaurants and shopping too. And only 10 minutes to the waterfront/old town

Was this review helpful? Yes 1
NewBernManager, General Manager at Candlewood Suites New Bern, responded to this review

Dear WineHopgal,Thank you very much for taking the time to write such a delightful review. We are always pleased to hear when our guests enjoy their visit to our hotel. Thank you for choosing to stay with us, we hope you find the chance to return! More 

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed September 1, 2014

this was my 1st time staying here found checking in unreal it was very fast the person gave me a warm cookie as i was checking in nice!! the room was great and nice size every thing you for a long stay,washer dryer gym major chain stores very close along with down town.now the problems the hvac system works great... More 

Was this review helpful? Yes
NewBernManager, General Manager at Candlewood Suites New Bern, responded to this review

Thank you for contacting us regarding your experience with the Candlewood Suites New Bern, NC. We greatly appreciate you taking the time to bring this matter to our attention and apologize for the overall dissatisfaction you had experienced. More 

Birmingham, al
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 16, 2014

First time I have stayed in a Candlewood, and I will be staying again. For cost of regular hotel you get kitchenette. Lobby staff was very professional and check in speedy Room: Clean with 2 eye stove, full sink and full size frig. Beds very comfortable with 4 pillows and reclining chair to relax in. Large bathroom. Next trip to... More 

Was this review helpful? Yes 3
NewBernManager, Manager at Candlewood Suites New Bern, responded to this review

Thank you for your comments , we are in the process of renovating our bedding system, We appreciate the candid feedback we receive and welcome any opportunity to improve and apologize for any inconvenience the room condition may have caused you. More 

Delavan, Wisconsin, United States
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 30, 2014

This was an awesome hotel. Huge room, very clean, full size fridge, micro, dishes, everything!! Close to stores and downtown New Bern, birthplace of Pepsi! Will stay here again! Just wished for a hot tub!!

Was this review helpful? Yes 2
NewBernManager, Manager at Candlewood Suites New Bern, responded to this review

Thank you for your good review !!! Eating out every meal can get old fast. At Candlewood Suites New Bern, our in-suite kitchens feature a full size refrigerator/freezer, cook-top, microwave, dishwasher, pots, pans, dishes, and yes, even the kitchen sink. So whether you’re in the mood to microwave a quick snack or whip up an elaborate dinner, everything you need... More 

Brooklyn, New York, United States
Contributor
12 reviews 12 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 27, 2014

We have had a weekend to remember CandleWood Suites staff and hotel was as pleasant as the country air. Our elders and some youngsters were so pleased with the courtesy that was given to us over the weekend. Kelly at the front desk was a doll, she helped us through and answered all of our questions and crazy requests. The... More 

Was this review helpful? Yes 2
NewBernManager, Manager at Candlewood Suites New Bern, responded to this review

We are glad you enjoy your wedding and family staying with us. We are thankful for your great review. Please come and visit us again !!!! More 

Garner, NC
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 19, 2014

Positives: Beautiful room, perfectly clean, no noise issues, great heat/ac control, desk and housekeeping staff were friendly and polite. Negative: Only one. I had a serious issue with the manager that was eventually resolved to my satisfaction. It was serious enough that I would not stay there again, but I would willingly try any other Candlewood Suites. I found the... More 

Was this review helpful? Yes 2
NewBernManager, Guest Relations Manager at Candlewood Suites New Bern, responded to this review

We are apologize for your inconvenience, Next time please cancel your reservation before 6 pm to avoid NO show penalty. More 

Jefferson City, Missouri
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 21, 2014

Stayed for 4 nights in January. The biggest plus was the location. It is just across the street from several places to eat. IHOP, Applebee's, Papa John's, Schlotzsky's, Texas Steakhouse, China Wok, A&J Steak Subs, Waffle House... just to name a few. The food pantry has an honor system, which I really liked. You didn't need to get help in... More 

Was this review helpful? Yes 2
NC
Top Contributor
64 reviews 64 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 29, 2013

Love Candlewood's in general, but this place left a bad taste in our mouths. Included in our stay were free eye rolls when asking for an extra coffee packet, a room right beside the laundry room while the hotel was basically empty - I am assuming the clerk who loved to roll her eyes at us just didn't like the... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites New Bern, responded to this review

Dear InnAtHome, Thank you so much for the feedback provided after your recent stay. We appreciate you taking the time to help us improve our services by providing crucial feedback. I apologize for any inconvenience and discomfort you may have experienced caused by the fire alarm and staff service. Your review is greatly appreciated as it aids us in ensuring... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2013

Visted for 3 nights for a wedding. The staff was awesome and the rooms were large and spacious. They do not do daily maid service but the rooms are very clean. Plenty of places near by to eat or shop.

Was this review helpful? Yes 1
NewBernManager, Guest Relations Manager at Candlewood Suites New Bern, responded to this review

Thank you for your fantastic review, we hope to see you soon !! More 

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Additional Information about Candlewood Suites New Bern

Address: 3465 Dr.M L King Jr. Blvd, New Bern, NC 28562
Phone Number:
Location: United States > North Carolina > North Carolina Coast > New Bern
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites New Bern 2*
Number of rooms: 80
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Also Known As:
Candlewood Suites New Bern Hotel New Bern
Hotel Style:
#1 Green Hotel in New Bern

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