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All 10 New Bern hotels

Candlewood Suites New Bern

2.0 of 5 Hotel   |   3465 Dr.M L King Jr. Blvd, New Bern, NC 28562
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Candlewood Suites New Bern
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76%
Ranked #8 of 10 hotels in New Bern
GreenLeadersSilver level
A recent review
4 of 5 stars Reviewed January 21, 2014
JetPlt Jefferson City, Missouri
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42 people have reviewed this hotel

Traveler rating
    22
    10
    7
    0
    3
See reviews for
12
8
8
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Jefferson City, Missouri
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 21, 2014

Stayed for 4 nights in January. The biggest plus was the location. It is just across the street from several places to eat. IHOP, Applebee's, Papa John's, Schlotzsky's, Texas Steakhouse, China Wok, A&J Steak Subs, Waffle House... just to name a few. The food pantry has an honor system, which I really liked. You didn't need to get help in... More

Was this review helpful? Yes 1
NC
Top Contributor
55 reviews 55 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 29, 2013

Love Candlewood's in general, but this place left a bad taste in our mouths. Included in our stay were free eye rolls when asking for an extra coffee packet, a room right beside the laundry room while the hotel was basically empty - I am assuming the clerk who loved to roll her eyes at us just didn't like the... More

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IHGCare, Guest Relations Manager at Candlewood Suites New Bern, responded to this review

Dear InnAtHome, Thank you so much for the feedback provided after your recent stay. We appreciate you taking the time to help us improve our services by providing crucial feedback. I apologize for any inconvenience and discomfort you may have experienced caused by the fire alarm and staff service. Your review is greatly appreciated as it aids us in ensuring... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2013

Visted for 3 nights for a wedding. The staff was awesome and the rooms were large and spacious. They do not do daily maid service but the rooms are very clean. Plenty of places near by to eat or shop.

Was this review helpful? Yes 1
NewBernManager, Guest Relations Manager at Candlewood Suites New Bern, responded to this review

Thank you for your fantastic review, we hope to see you soon !! More

Guernsey
Contributor
18 reviews 18 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 16, 2013

This is the third time I stayed here, this time for 3 nights. The receptionist remembered me (I'm not too cynical to think this was just from the computer records). If you like hotels which are cheap, clean and functional, but enough room in that you are not too cramped, this is a good choice. The absence of daily maid... More

Was this review helpful? Yes 3
Yulee, Florida, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 22, 2013

this is one of the nices hotels/extend stays I have ever stayed in. It very clean, up to date and has a wonderful kitchette in it. Staff seemed friendly and helpful. I would recommend this to anyone traveling in this area weather staying in New Bern or going onto Cherry Point Marine base. It's 15 minutes to the base and... More

Was this review helpful? Yes 4
NewBernManager, Manager at Candlewood Suites New Bern, responded to this review

Thank you for your wonderful review, As an extended stay hotel we are very honor to serve our troops and support MCAS Cherrypoint Marine Base.We do appreciate your business. More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 21, 2013 via mobile

Rooms clean, service friendly, but won't stay here again. The wireless access was horrible, and no invoice was slipped under the door as is common at Holiday/Hampton/Comfort Inns. Not particularly well built - the construction worker on the floor above was tromping around at 4 am, which actually shook the ceiling. The poor wireless alone is a deal-breaker for a... More

Was this review helpful? Yes 1
NewBernManager, Guest Relations Manager at Candlewood Suites New Bern, responded to this review

We apologize for having problems with WIFI.We are a Business Class with facilities which can make your life easier on the road, Free Guest Laundry,Free Movies ,with Free WIFI which has considerable amount of speed for downloading. We do have FREE 24X7 help desk if you encounter any problems with WI-FI connection. We want you to enjoy your privacy and... More

Charlotte, North Carolina
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 18, 2013

First time staying at this chain so I can only compare it other similar chain hotels. Facility Typical stucco exterior design -- sort of plain. A couple of quirks which are a negative: the front entrance has a covered portico but it only extents out over part of the front sidewalk --- it does not have a covered driveway so... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites New Bern, responded to this review

Dear Critic48, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and room amenities. However, We’re sorry we fell below your expectation regarding the room size, noise, and the property driveway. We will look into this point. I assure you... More

Maryland
Contributor
20 reviews 20 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 31, 2013

Stayed 5 days. I always look for hotel with kitchenette for business travel, I can come back and just crash after a day at my customers. Staff is friendly and helpful. Hotel is clean, quite new, parking lots well lit, better than average TV cable and great internet service, comfortable new bed. It's standard Candlewood, which means no on site... More

Was this review helpful? Yes 2
NewBernManager, General Manager at Candlewood Suites New Bern, responded to this review

Thank you for your delightful review which will motivate us to serve you even better. More

Stephens City, Virginia
Top Contributor
63 reviews 63 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 29, 2013

Very nice room. Clean, comfortable and did not look old or worn. Like most rooms in New Bern, overpriced for what you get, but average nationally. I will stay here again when we come to town in the future.

Was this review helpful? Yes 2
NewBernManager, General Manager at Candlewood Suites New Bern, responded to this review

Thank you forthe opportunity to serve you. Our staff will always do everything possible to keep the confidence you shown in us. Hope to see you soon. More

Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 28, 2013

Booked a reservation through a third party with a confirmed rate. Upon arrival was informed that this rate would not be honored. Was also informed that the manager had the option to correct the rate, but refused to do so. There are a lot of better/nicer hotels in the area in the same price range. Will NEVER do business with... More

Was this review helpful? Yes 1
NewBernManager, General Manager at Candlewood Suites New Bern, responded to this review

Thank you for your review. we have honored your rate, however you have 2 extra people in the room and rate you have seen on other competing website was not including the sales & occupancy tax which is 12.75%. We're so sure the best prices for IHG hotels are found on our websites that we were the first to offer... More

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Additional Information about Candlewood Suites New Bern

Also Known As:
Candlewood Suites New Bern Hotel New Bern
Candlewood Suites New Bern Hotel
Address: 3465 Dr.M L King Jr. Blvd, New Bern, NC 28562
Phone Number:
Location: United States > North Carolina > North Carolina Coast > New Bern
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#1 Green Hotel in New Bern
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites New Bern 2*
Official Description (provided by the hotel):
Especially designed for stays of a week or more, at Candlewood Suites® you’ll find just what you need to live, work and relax comfortably. Each suite features a fully equipped kitchen and the new Comforts of HomeTM Bedding Collection. Our signature amenities you’ll find at this guest preferred leader in extended stay hotels. Consider us homeTM ... more   less 
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