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Candlewood Suites New Bern

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3465 Dr.M L King Jr. Blvd, New Bern, NC 28562
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Candlewood Suites New Bern
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58 Reviews from our TripAdvisor Community

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Traveler rating
    29
    17
    8
    0
    4
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18
11
9
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (16)
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North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 27, 2015

Great place to stay on business! Newly remodeled, very clean and modern. I was treated like a valued customer from the moment I walked in until I left the next morning. The beds are so comfortable and my entire room was sparkling clean and fresh. I'll happily stay here again when traveling through New Bern!

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Laurel, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2015

First time staying here, and will definitely return. Room and staff was great. Only complaint was that the hair dryer didn't work and the ironing board was bent. Didn't report it to staff so don't know how the response would've been. Really liked the variety of items you could borrow, such as blenders and dvds. Overall I would stay here... More 

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Grapevine, Texas
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 15, 2015

The Candlewood Suites was a great hotel in a great location for our needs. We only stayed one night, but the room was comfortable and clean. The front desk staff was extremely helpful and friendly. The only downside was that the hotel did not have a pool on site. We were told that we could use the pool next door... More 

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Charlotte, North Carolina
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 4, 2015

Prior to my arrival at the hotel, I had gotten terribly lost. The manager took time to google directions and send to my phone. The employee calls my phone continuously to make sure I was safe. Despite my late arrival, check in was a breeze. The manager and employees provide incredible customer service. Front desk staff Tammy and Brandy were... More 

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Collegeville, Pennsylvania
1 review
5 of 5 stars Reviewed June 3, 2015

I was greeted by a manager and a new employee when I arrived late. Both were very friendly and courteous and helpful. Upon checkout next day I had left my cell charger in the room and Luz was kind enough to mail it to me. My room was clean and spacious and the hotel is in a great location.

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1 review
4 of 5 stars Reviewed May 25, 2015

Had a wonderful experience at Candlewood this past weekend. Always my choice when I come to this area. Very accommodating. ..Tammy and other staff really care for how their guests are doing😊☺👋👏👏👏

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Denver, Colorado
1 review
5 of 5 stars Reviewed May 19, 2015

I have traveled to a lot of places both in US and overseas. I normally expect to find small, dingy hotels and motels in smaller towns. The Candlewood Suites in New Bern, North Carolina is clearly an exception. The on-line booking was a breeze. I learned on the day I was arriving that I was going to arrive late so... More 

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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 3, 2015

The staff was helpful and friendly. This hotel would be fine for extended stay. It is well located near shopping and restaurants. There was an odor in the room that was unpleasant and there is no ice machine since the rooms have ice makers in their refrigerators. When we discovered that it was too late.

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IHGCare, Guest Relations Manager at Candlewood Suites New Bern, responded to this review

Dear Nancy W, Thank you for your feedback regarding your recent visit at our hotel. I am happy to know that the staff was helpful and friendly. Please accept my sincere apologies for the odor in the room. I assure you that every comment, no matter how small, is taken very seriously. We appreciate your feedback as this is our... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 9, 2015 via mobile

Once again I found myself in New Bern in need of a motel room. I immediately thought of the Candlewood Suites. A friend of mine had eye surgery about a 1 1/2 years ago and we stayed there with a great experience. Ao while my friend was in surgery I went to make the reservation. I explained to Kelli that... More 

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New Jersey
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 3, 2014

Pros: Good location with plenty of restrnts and grocery store nearby. Only dealt w/ 1 person and he was very friendly. Cons: They only offer King beds in the suites not reg rooms. They state the reg rooms are queen beds, but I feel they are only full-sized beds. Didnt arrive until 1:30AM, but was pleasantly greeted by Mike in... More 

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NewBernManager, General Manager at Candlewood Suites New Bern, responded to this review

Dear Merty Newjersry,Thank you for your kind words and suggestions. We are always thrilled to hear from guests that have enjoyed their stay and the service provided by our staff member Mike. I apologize that our queen size bed was not up to your expectations,our beds are made by sealy posturepedic with pillow top for your comfort. Thank you again... More 

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