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Comfort Suites New Bern

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1006 Old Cherry Point Road, New Bern, NC 28560 (Formerly BEST WESTERN PLUS Riverside Inn & Suites)
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144 Reviews from our TripAdvisor Community

Traveler rating
    83
    41
    10
    5
    5
See reviews for
55
35
3
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Amelia Court House, Virginia
Contributor
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is one of the best, if not the best Comfort Suites that I have stayed in my travels. A very modern hotel with all of the bells and whistles. The hotel, although not in the downtown district of New Bern, is about one mile to Union Park and the downtown district. Good highway system and a very good... More 

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Durham, North Carolina, United States
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We visited New Bern and decided to stay at the Comfort Suite. The hotel room was updated and fresh with an executive feel. Elevator was god-awful slow. Nice pool area and fitness center. The staff was invisible. Not necessarily bad but not stellar. The breakfast area was very nicely equipped and the food was great. Bacon, egg-substitute, breads, hot and... More 

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2015

Check in was a breeze. Front desk staff (all shifts) was awesome! Immaculately clean room and comfortable beds. Glass coffee cups and glasses, not plastic with choice of tea or coffee in room.Hot breakfast.Nothing to dislike. Very satisfied with our stay!

Was this review helpful? Yes 1
Ham Lake, Minnesota
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 5, 2015

This is a very modern hotel. The rooms are spacious and very nicely decorated. It was only an overnight but we wished it had been for more. The breakfast area is huge (you could sit at a circular bar area and watch TV, or tables) one of the best we have seen. The eggs were good and looked like a... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed March 17, 2015

My family was in New Bern doing a cheer competetion. The hotel itself is great. Very clean rooms and spacious. The breakfast was very nice the next morning also. I love the way them wrap each piece of fruit in saran wrap. The hotel had a wrestling team come in and stay the same night also they were very loud... More 

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nc
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 2, 2015

One of the nicer mid-range hotels we've stayed at in our travels , very modern décor , very clean comfortable room , pool looked really nice, exercise room was adequate , breakfast was hotel good, would diffidently stay there again . the only negative if I had to give one would be the slow elevator service ..

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Arapahoe, North Carolina
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 27, 2015

We stayed here before an early morning flight due to inclement weather. The hotel is a stone's throw from the airport, with no bridges to worry about in icy weather. Clean, well appointed room, friendly staff. They even have an airport shuttle van, which we did not know. What a nice surprise.

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Raleigh, North Carolina, United States
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 21, 2015

We have stayed here twice and each time we have been pleased. This is one of the few hotels in the area with an indoor pool. The breakfast is as expected with hot pre-made eggs and a meat, boiled eggs, yogurt, pastries, and waffles. The rooms are all very spacious and each room we have had is clean and tidy.... More 

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Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for your wonderful comments. We are delighted to hear you were able to enjoy all the amenities our hotel has to offer. We hope your daughter's hand is feeling much better and we hope to see you again soon! Sincerely, Rhonda Emerson General Manager More 

NC
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 16, 2015

My wife and I, stayed here overnight for Valentine Day's, this place is really nice. The room was clean and it was big. Everything had been updated to a modern décor. We were very happy with the room. The hotel also provided a full hot breakfast. We ate cheese eggs, sausage, grits, waffles, breakfast burritos, fruit, and cold cereal. We... More 

Was this review helpful? Yes 1
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for making us aware of your recent stay at our hotel. We are delighted to hear you enjoyed your spacious room and breakfast. Thank you again for your feedback. We hope to see you again soon! Sincerely, Rhonda Emerson More 

Vanceboro, North Carolina
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 14, 2015

My husband and I stayed here while our daughter was in the hospital. Stayed here before and love the nice open rooms with space to relax and spread out. Our room was very clean and the staff were friendly and helpful as always! Location could be difficult for out-of-town folks.

Was this review helpful? Yes
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for making us aware of your recent stay with us. We are delighted to hear your wonderful comments regarding our room cleanliness and our staff. We hope your daughter is feeling much better and we hope to see you again soon! Sincerely, Rhonda Emerson General Manager More 

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