We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 New Bern hotels

Comfort Suites New Bern

2.5 of 5 Hotel   |   1006 Old Cherry Point Road, New Bern, NC 28560 (Formerly BEST WESTERN PLUS Riverside Inn & Suites)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Suites New Bern to your Saves list
Comfort Suites New Bern
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
86%
Ranked #3 of 10 hotels in New Bern
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
Write a Review

111 people have reviewed this hotel

Traveler rating
    66
    30
    6
    4
    5
See reviews for
47
27
2
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Any
English first
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my second visit to this property. The hotel is only a few years old and started its life as a Best Western. It was one of the most beautiful Best Western hotels I had stayed in. Now that it is a Comfort Suites...WOW!! The property is beautiful inside and out. Very spacious rooms with beautiful furnishings. As always,... More

Was this review helpful? Yes 1
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for taking the time to make us aware of your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More

Indianapolis, Indiana
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 23, 2014

1 night stay for business. I usually use comfort suites but this is the first time I used this one. Literally minutes from the airport, across the street (easy to cross) from Ruby Tuesday, great friendly staff, clean comfortable room and a good hot breakfast with free wifi. No Need to stay anywhere else!

Was this review helpful? Yes
Comfort Suites N, General Manager at Comfort Suites New Bern, responded to this review

Thank you for taking the time to make us aware of your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Wesley Chapel, Florida
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 20, 2014

I was only in town for one night. I was trying to find a cheaper place but after finding those cheaper places, their review were not so great and ended up choosing Comfort Suites. Place is really clean. I got a standard 2 bed room. Room was quite cozy and had no issues what so ever. They had breakfast in... More

Was this review helpful? Yes
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for taking the time to make us aware of your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Sun Lakes, AZ, United States
1 review
5 of 5 stars Reviewed November 21, 2013

The late night (midnight) FREE Airport Shuttle service was invaluable to us. Made my reservation with the very gracious, Asis, the day before our arrival. He also doubled as our very patient driver from the airport around midnight. Rooms were spacious, nicely appointed (even had a desk and a reading chair with ottoman) and very clean. Excellent location, close to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Cross Hill
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 6, 2013

This was our third and final stay at this hotel. Problem during check in. Room not cleaned. (5) day stay and sheets were never changed. Sink and toilet never cleaned. Reported dissatisfaction at check out and got a shoulder shrug for complaints. Hotel is leaving Best Western brand on 12/1 and becoming part of the Comfort Suites group and our... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Concord MA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 31, 2013

We were pleasantly surprised by our room - spacious with updated bedding and bathroom fixtures. Quiet, very clean and inexpensive. The breakfast included a variety of hot and cold items - nothing fancy but definitely something for everyone. Would give five stars but the fridge in our room did not work well, even on high, and housekeeping replaced our towels... More

Was this review helpful? Yes
Florida
Top Contributor
82 reviews 82 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 22, 2013

Strange title, but the hotel is not even in New Bern! It is in James City which is a few miles outside of New Bern. I spent about 30 minutes driving around New Bern before finding a friendly soul who actually knew where the hotel was. And no, I do not have Satnav. The directions offered on the website are... More

Was this review helpful? Yes
Vista, United States
1 review
5 of 5 stars Reviewed October 17, 2013

Very nice accommodations. Although not walking distance to historical downtown, it is a very easy and short drive. The hotel is very new, so everything works and it is clean. Staff is very friendly. Morning continental breakfast is everything one could want. Eggs, bacon, sausage, and make your own waffles. Also, have a good variety of bagels, cereal (hot &... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 6, 2013

Friendy staff as well as great amenities. Nice place and nice town. I have stayed here several times and it has always been very pleasant and comfortable. well worth the price considering the very higher priced but barely comparable rooms at a national chain hotel right down the street.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Wichita, Kansas
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 3, 2013

Arrived early evening just needing a room for the night. Upon arrival we were treated in a very courteous manner. Nice Best Western Property with restaurants close by. Would recommend this motel and if every in the are would again stay here.

Was this review helpful? Yes 3

Been to Comfort Suites New Bern? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites New Bern

Address: 1006 Old Cherry Point Road, New Bern, NC 28560 (Formerly BEST WESTERN PLUS Riverside Inn & Suites)
Phone Number:
Location: United States > North Carolina > North Carolina Coast > New Bern
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 10 hotels in New Bern
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites New Bern 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Priceline, Tingo, Choice Hotels, HotelsClick, Expedia, Hotels.com, Agoda, Venere and Otel so you can book your Comfort Suites New Bern reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Comfort Suites New Bern, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.