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Comfort Suites New Bern

2.5 of 5 1006 Old Cherry Point Road, New Bern, NC 28560 (Formerly BEST WESTERN PLUS Riverside Inn & Suites)
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Certificate of Excellence 2014
Comfort Suites New Bern
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Comfort Suites New Bern
Comfort Suites New Bern
Comfort Suites New Bern
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129 reviews from our community

Traveler rating
    75
    36
    9
    4
    5
See reviews for
52
30
3
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winston Salem, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We had a great time visiting New Bern in August 2014 for our anniversary and stayed at the Comfort Suites. The rooms were comfortable and the beds were great (important for my husband b/c he has back issues and he had a good nights sleep with no problems the next morning). The staff was friendly. We stayed over the weekend... More

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are ever in New BERN, NC this is the place to stay! Goop people work there and treat you like you family. Clean comfortable rooms, beds are very comfy! You must try out the pool and hot tub, pool is inside and warm, and hot tub is so relaxing. Sandra at the front desk is the best!!

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Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you so much for your feedback! Glad to hear you enjoyed your stay with us. I'll be sure to pass along your wonderful comments to my entire staff. I'm sure it will put a smile on Sandra's face. Please feel free to contact us when you're back in the New Bern area. Thanks again! Sincerely, Rhonda Emerson General Manager More

Maryland
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 23, 2014

Our room was large, clean (which is very important). The breakfast was very good; they had bacon- my nutrition downfall. The bacon was very good. The hotel was a bit tricky to get to, but once we got the lay of the land, we had no problem. I would stay there again if their standards did not slip.

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Raleigh, North Carolina
Top Contributor
67 reviews 67 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 21, 2014

The Comfort Suites is located a few miles from downtown New Bern. It is a block away from Route 70 so that it isn't on the main street. There is a Ruby Tuesdays, McDonald's and a Waffle House within walking distance from the hotel. It is a 100% nonsmoking hotel so that was a big plus for me. The lobby... More

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Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for making us aware of your recent stay at our hotel. Your feedback is very important to us and will be shared with our staff. All of our sinks are manufactured with a stopper which requires it to be pushed down in order to open/close. This is the reason you did not see a lever on the sink.... More

Warrensburg
Senior Contributor
21 reviews 21 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 5, 2014

We were really pleased with this hotel, from the cozy guestrooms to the beautiful public areas. Everything was clean, well decorated and upscale in the finishes. Breakfast was your standard free buffet but still a good value. The hotel is also very conveniently located off one of the main drags, which many stores and restaurants within walking distance.

Was this review helpful? Yes 2
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for taking the time to make us aware of your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I'm glad to hear you enjoyed our guestrooms and liked our... More

Dayton, OH
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed August 4, 2014

We loved staying here! The area was very nice and the parking lot well lit. The desk clerk was friendly and very helpful. Our room was extremely nice and in pristine condition. There are plenty of outlets in the room and the wifi was fairly fast. We really liked the room decor which included an upholstered chair, writing desk, office... More

Was this review helpful? Yes 1
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for taking the time to make us aware of your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Glad to hear that you were pleased with our breakfast. We... More

Pikeville, North Carolina
Top Contributor
59 reviews 59 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 30, 2014

I was pleased with my stay over the weekend. It is a nice property with plenty of places surrounding it as far as eating, shopping, and gas stations. The rooms were clean and plenty of space with very comfortable beds. Checking in and out was fast and friendly and the gentleman on the desk at 4:30 am Saturday morning was... More

Was this review helpful? Yes 1
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for taking the time to make us aware of your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Rhonda Emerson General... More

Johnson City, TN
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 9, 2014

Overall our stay went well and we had no real major problems. This is our second time staying at this hotel and they are keeping it well maintained. Rooms are very spacious, the water pressure and temperature was great. We plan to stay at this hotel again if they continue to keep the rates reasonable.

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Cary
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 1, 2014

Though tucked back behind a restaurant on a frontage road this little hotel was a great surprise. It has been remodeled and is clean and well maintained. It is not a luxury hotel but we were not expecting luxury since we booked if for a place to stay while attending a friend's wedding. It was surprisingly comfortable with all the... More

Was this review helpful? Yes 1
Richlands,Nc
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed June 16, 2014

Wonderful stay! Property was clean, modern and we'll maintained. Front desk personnel were friendly and knowledgeable about the area. Room was we'll appointed and the bed was really comfortable. Good breakfast. Will definitely stay again and will recommend anyone

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Additional Information about Comfort Suites New Bern

Address: 1006 Old Cherry Point Road, New Bern, NC 28560 (Formerly BEST WESTERN PLUS Riverside Inn & Suites)
Phone Number:
Location: United States > North Carolina > North Carolina Coast > New Bern
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites New Bern 2.5*
Number of rooms: 73
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