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SpringHill Suites by Marriott New Bern

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3.0 of 5
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300 Hotel Drive, New Bern, NC 28562
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1 room 1 guest
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SpringHill Suites by Marriott New Bern
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235 Reviews from our TripAdvisor Community

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Traveler rating
    151
    61
    17
    5
    1
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100
38
14
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Hickory, North Carolina
2 reviews
5 of 5 stars Reviewed yesterday NEW

In town for a wedding. We had a great time. We were made very comfortable and even provided with suggestions of things to do around town. Our room was always clean when we got back in the kids love the pool.

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Raleigh
2 reviews
5 of 5 stars Reviewed yesterday NEW

Only stayed for a weekend but had a wonderful stay. Everyone was great, especially Benjamin. He went out of his way to make sure I had everything I needed. My room was clean and had everything I needed.The hot breakfast was good too.

Was this review helpful? Yes
Fuquay-Varina, North Carolina
1 review
2 of 5 stars Reviewed 2 days ago NEW

This hotel has many glowing reviews and I really wanted to like it however it left a lot to be desired. We checked in on 8/7/2015 and stayed only one night. Upon arrival, I entered the lobby and approached the front desk. The clerk was on the phone at the time. After ending that call, she proceeded to answer another.... More 

Was this review helpful? Yes
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Only spent one night here, passing through on a road trip, but found the property very clean and well-maintained, and the staff very welcoming. Indoor pool and free breakfast were nice additions! Very close proximity to downtown New Bern and lots of restaurants and stores.

Was this review helpful? Yes 1
Waldorf, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

I traveled with a gospel choir on their annual trip to Kinston and New Bern, NC. The group has been staying at the Spring Hill Suites in New Bern for several years. I want to thank all the staff for their courteous and professional service, but especially I want to thank Benjamin who went above and beyond to make sure... More 

Was this review helpful? Yes
Cathy N, General Manager at SpringHill Suites by Marriott New Bern, responded to this review

Hello Nona, I’m thrilled to read reviews, such as yours, in reference to the “excellent service” that was provided during your visit to our Springhill Suites in New Bern. My team and I take tremendous pride in exceeding our guest expectations and are pleased that we were successful while you and the Moye Ensemble Group was here. Benjamin is a... More 

Wyckoff, New Jersey
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Jon did a great job with breakfast service. Benjamin was very welcoming and nice to my children Great location. Rooms are large and modern. Bathroom is large and updated. Arrived late at night and check in was very easy. Staff was help with providing accommodations

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Cathy N, General Manager at SpringHill Suites by Marriott New Bern, responded to this review

Chris R, thank you for the wonderful review and five star rating regarding your stay with us! We appreciate you choosing us as your place to stay. Jon and Benjamin are absolute gems and I am so proud to have both of them on my team. I’m glad to see that our clean accommodations, and spacious rooms were to your... More 

Silver City, New Mexico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean, conveniently located, good breakfast included. What more can you ask for. It just confirms my opinion that you can't go wrong in staying at any kind of Mariott hotel. The price was a bit steep, but probably reasonable for the area.

Was this review helpful? Yes
Cathy N, General Manager at SpringHill Suites by Marriott New Bern, responded to this review

Thank you for choosing SpringHill Suites in New Bern, NC. Glad to hear that you had such a wonderful stay here with us. We are pleased to hear that our staff has been very courteous and helpful to you during your stay. Thank you again for taking the time to share with us about your recent stay with us. We... More 

Knightdale, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel July 30th -August 6th. We were in town to visit family. I am so glad we decided to stay here. The staff was awesome. Jamal and LaTara went above and beyond to make our stay enjoyable. The rooms were spacious. Pat and Amber did an excellent job keeping our room clean. Amber took the time... More 

Was this review helpful? Yes 1
Cathy N, General Manager at SpringHill Suites by Marriott New Bern, responded to this review

Greetings! Thank you for taking the time to complete a 5 star review and for mentioning our team members by name. Jamar, Latara ,Amber and Patty are absolute gems and I am so proud to have them on my team. I’m pleased that we are your hotel of choice when your travels bring you to the New Bern area. Based... More 

Waynesville, North Carolina
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I cannot say enough about this place! The staff is wonderful from the front desk to the breakfast and housekeeping! They catered to us as if we were family. The rooms were spacious, clean and comfortable. The staff makes this one of the best places I have ever stayed.

Was this review helpful? Yes
Cathy N, General Manager at SpringHill Suites by Marriott New Bern, responded to this review

I’m thrilled to read reviews, such as yours, in reference to the “excellent service” that was provided during your visit to our Springhill Suites in New Bern. My team and I take tremendous pride in exceeding our guest expectations and are pleased that we were successful while you and your family were here. Thank you for the wonderful review and... More 

NC
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 25, 2015

We were in town for a sporting event so we had a room full of boys! The staff was awesome and very patient with all of us. They made sure we had everything we needed. The room was clean as well as the rest of the hotel. There was a washer and dryer available which came in very handy since... More 

Was this review helpful? Yes
Cathy N, General Manager at SpringHill Suites by Marriott New Bern, responded to this review

Thank you for choosing SpringHill Suites in New Bern, NC. Glad to hear that you had such a wonderful stay here with us. We are pleased to hear that our staff has been very courteous and helpful to you during your stay. Thank you again for taking the time to share with us about your recent stay with us. We... More 

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