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All 10 New Bern hotels

SpringHill Suites by Marriott New Bern

3.0 of 5 Hotel   |   300 Hotel Drive, New Bern, NC 28562
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88%
Ranked #2 of 10 hotels in New Bern
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Dianne U Raleigh, North Carolina
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  • Reviews (119)
  • Photos (29)
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  • Room tips (21)
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119 people have reviewed this hotel

Traveler rating
    73
    30
    13
    3
    0
See reviews for
50
22
7
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

My name is Dianne Underwood. My business takes me to New Bern frequently, and I have stayed at all the nice hotels. This one is without any doubt my favorite. The staff is always helpful and kind. the number 1 staff person is Latara, who always goes that extra mile to make you feel like you are the most important... More

Was this review helpful? Yes
Lauren G, Guest Relations Manager at SpringHill Suites by Marriott New Bern, responded to this review

Hello Dianne U, Thank you for your five star review of the SpringHill Suites in New Bern NC! I'm very pleased to hear that you experienced exceptional service while you were with us from Ms. LaTara. Our goal is to impress our guests and feedback like yours lets us know we are succeeding. We hope to welcome you all back... More

Charlotte, North Carolina, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed there for a wedding in the area. The staff members were super nice and helpful in finding restaurants that deliver. The room was honestly better than I expected. It had updated, contemporary decor, lots of room, and clean of course. We definitely know the next time we travel to New Bern, that is where we will stay!

Was this review helpful? Yes
Lauren G, Guest Relations Manager at SpringHill Suites by Marriott New Bern, responded to this review

Hi Chesnee D, Thank you for reviewing your stay at the SpringHill Suites in New Bern NC. I'm glad to hear you enjoyed our clean, modern hotel and friendly staff. We appreciate your feedback and hope to welcome you back the next time you are in the area. Thank you, Lauren Galey Guest Relations Manager More

Pacifica, California
1 review
5 of 5 stars Reviewed 2 weeks ago

My father lived in New Bern and recently he became ill and passed away suddenly. Luckily I was able to be there his last days. I had stayed at this hotel in the past so they were my first thought when i needed to book rooms for my family for the funeral service. I called directly to inquire as to... More

Was this review helpful? Yes
Lauren G, Guest Relations Manager at SpringHill Suites by Marriott New Bern, responded to this review

Thank you so much LittlesOnes for your wonderful comments and for saying " Then there was Chazitee at the front desk...can I even say enough good words to describe the service she provided?" I am sure she will be very happy to know you recognized her. We are glad to know that even though it was a tough time for... More

Indianapolis, Indiana
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel on a motorcycle trip to Hatteras Island. Because our vacation home was delayed due to Arthur Hurricane, we had to extend out stay here. The hotel was most accommodating, gave us a room with view of fireworks (although the dockside seating was much better) had a clean outdoor pool, and a tiki bar on property.... More

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Chalfont, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We left New York at 9 PM with the hope of avoiding Washington DC traffic very early in the morning. We did not realize that most of the road construction takes place in that area in the late night/early morning hours. Our trip to New Bern took nearly 12 hours. When we arrived at SpringHill Suites New Bern, around 9... More

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Lauren G, Guest Relations Manager at SpringHill Suites by Marriott New Bern, responded to this review

Thank you GeorgeF so much for taking the time to write a review for our hotel. We are happy to know how much you appreciated the value of our hotel, making us an affordable choice when you visit New Bern and providing great service as well. I am so glad we were able to accommodate your early check in and... More

Monroeville, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Wonderful hotel! Rooms are a nice size, especially for a 10 day stay. Nice sitting area and comfy beds. Very clean and well maintained. Housekeeping was wonderful! My son, a marine, was staying with us after he had surgery. We asked for another pillow to prop him up some more. They gave us 4! They offered us extra towels and... More

Was this review helpful? Yes 1
Lauren G, Guest Relations Manager at SpringHill Suites by Marriott New Bern, responded to this review

Mrs. Lynne K, Thank you for taking the time to write a review in regards to your recent stay at our hotel. We appreciate your feedback and are delighted to hear you say "Housekeeping was wonderful!! " We are so glad we were able to send your belongings back to y'all. We hope your son is doing well and we... More

Baltimore, Maryland
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 15, 2014

We have stayed there on several past visits to New Bern but this time, there was a horrible mildew/mold smell throughout the entire property. It was particularly strong in the reception area and in the hallway outside our room on the 4th floor. Also, the hotel was not as clean and well maintained as during our past visits. I think... More

Was this review helpful? Yes 1
Fayetteville, Georgia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 13, 2014

We arrived in town on Friday, July 4th for a two night stay to attend a family reunion. The desk clerk was very friendly and quickly assigned us our rooms. The hotel is conveniently located of the main highway into New Bern. There are numerous restaurants and department stores nearby. The room was clean and neat. The bed in the... More

Was this review helpful? Yes 1
Lauren G, Guest Relations Manager at SpringHill Suites by Marriott New Bern, responded to this review

Hello Tuebor30215, Thank you for choosing to spend your holiday weekend with us. We greatly appreciate you taking the time to tell us and our future guests about your stay. I’m glad you enjoyed the clean and comfortable accommodations as well as our tasty breakfast. We appreciate the feedback and look forward to your next stay with us! More

Harrisburg, Pennsylvania
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 13, 2014

Standard SpringHill hotel - large rooms, very clean, friendly staff. The breakfast bar was clean and the food fresh. I thought the price was a little high for New Bern when I made the reservation, but there was a big event in town the week so I'm sure the prices were impacted by that. Overall, good experience that I have... More

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Elizabeth, New Jersey
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 10, 2014

We stayed here last Friday night, 4th of July into Saturday morning. Family down in New Bern, NC were having a barbecue and we drove over from Hampton VA (visiting other family for a few days). Our man concern was having to do a 3 hour drive back at the end of the night and Hurricane Arthur was upgraded to... More

Was this review helpful? Yes 2
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Additional Information about SpringHill Suites by Marriott New Bern

Address: 300 Hotel Drive, New Bern, NC 28562
Phone Number:
Location: United States > North Carolina > North Carolina Coast > New Bern
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott New Bern 3*
Reservation Options:
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Also Known As:
Springhill Suites By Marriott New Bern Hotel New Bern

29 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in New Bern #5 Romantic Hotel in New Bern
Hotel Class
Official Description (provided by the hotel)
Come experience our Southern hospitality, where everything old is new again! Travel in style at SpringHill Suites by Marriott in New Bern, NC, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused - all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing in New Bern. Take the stress out of travel and dive into our relaxing pool, work out in our fitness center or take advantage of our free Wi-Fi. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day-like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Discover SpringHill Suites on your next visit to New Bern and leave feeling relaxed and refreshed! ... more   less 
Number of rooms
143

Questions & Answers

Questions? Get answers from SpringHill Suites by Marriott New Bern staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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