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All 10 New Bern hotels

SpringHill Suites by Marriott New Bern

3.0 of 5 Hotel   |   300 Hotel Drive, New Bern, NC 28562
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Ranked #2 of 10 Hotels in New Bern
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
tauraus Pocono Manor, Pennsylvania
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140 reviews from our community

Traveler rating
    89
    34
    14
    3
    0
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58
25
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pocono Manor, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

The hotel was nice and quite just the way I like it...The staff was very helpful and welcoming.they also had a good working knowledge of all the events in the area I would recommend this hotel to friends and family the come to this area...

Review collected in partnership with this hotel

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Lauren G, Guest Relations Manager at SpringHill Suites by Marriott New Bern, responded to this review

Hello Tauraus, Thank you so much for your review. I am so glad the front desk staff was able to help you stay up to date about the activities going on in New Bern during your stay. We look forward to welcoming you and your friends back on your next visit to New Bern. Thank you, Lauren Galey Guest Relations... More

Orlando, Florida, United States
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Me and my husband stayed at this hotel for the navy ball. Everything was perfect then we saw a rat come out from under the bed. I was terrified and i did go to the front desk and told the lady there, she was very helpful and offered a new room with a complementary day. Next day we checked out... More

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Lauren G, General Manager at SpringHill Suites by Marriott New Bern, responded to this review

Good Day Carla L, Thank you for taking the time to leave feedback about your recent stay. I am so sorry to hear of the inconveinences you had during your stay, and want you to know that it is not a normal problem we have at our property, and on hearing that there was a issue that the problem has... More

Greenville, North Carolina
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff was so great! They replaced our refrigerator the night we checked in. They made us to-go breakfast bags for our race that morning sine we left before regular breakfast! Clean and comfy room!

Was this review helpful? Yes
Lauren G, Guest Relations Manager at SpringHill Suites by Marriott New Bern, responded to this review

Hey Mrs_J4826, Thank you so much for taking the time to leave us feedback, we greatly appreciate it. I am so glad the front desk and breakfast staff were able to accommodate you with a grab and go breakfast. We hope you did well in your race and we look forward to seeing you again soon. Thank you, Lauren Galey... More

Concord, North Carolina
Contributor
19 reviews 19 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at Spring Hill Suites of New Bern. It is consistently clean and comfortable. The internet is a quick sign in and easy to use. Very helpful when you need internet connections for business.

Review collected in partnership with this hotel

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Lauren G, Guest Relations Manager at SpringHill Suites by Marriott New Bern, responded to this review

Hi JCF65, Thank you for choosing to stay with us during your last business trip. I am glad you enjoyed our clean and comfortable hotel and complimentary Wi-Fi. We hope to see you on your next trip to New Bern. Thank you, Lauren Galey Guest Relations Manager More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff were very friendly and helpful. They always had a smile on their face. They were up to date on local events and restaurants. They made our stay enjoyable. I would highly recommend this hotel if your travels take you to this area.

Was this review helpful? Yes
Lauren G, Guest Relations Manager at SpringHill Suites by Marriott New Bern, responded to this review

Hello blz1979, Thank you for taking the time to review us!! I am very pleased to know that our staff provided you with excellent service that we promote every day. I hope that on your next trip to New Bern you give us a call and allow us the opportunity to serve you again! Thank you, Lauren Galey Guest Relations... More

Cooper City, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

From the moment we stepped in the hotel, we knew it would be a great stay. I travel a lot and this is one of the best hotels I've rented at. Friendly staff, always available to assist. The breakfast buffet was delicious and gave a large variety. I have already raved to friends and family in the area. Keep up... More

Review collected in partnership with this hotel

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Lauren G, Guest Relations Manager at SpringHill Suites by Marriott New Bern, responded to this review

Hi Dawn C, We are so appreciative of your kind words towards our hotel and thank you reviewing us! We truly appreciate the feedback we gain from all of our guests, your comments help us grow stronger as a team and as individuals. I am glad that you enjoy staying wtih us and I hope that you continue to stay... More

Crown Point, Indiana
1 review
5 of 5 stars Reviewed 1 week ago

EVERYTHING was just wonderful...front desk staff were the most helpful in any hotel I have ever stayed in.....especially the staff person who checked us in..she also printed two sets of directions for us; and, helped me with restuarants etc. She is a keeper...ROOM WAS IMMACULATE. The breakfast buffet was very good and the servers very pleasant. Will return here for... More

Review collected in partnership with this hotel

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Lauren G, Guest Relations Manager at SpringHill Suites by Marriott New Bern, responded to this review

Hello Michelle M, Thank you very much for taking the time to write such a wonderful review! Our team is so glad to hear you enjoyed your stay with us and that you found us to be one of the best hotels you've experienced in a while. Your 5 star feedback is truly appreciated by all of us. We hope... More

Upper Marlboro, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

Loved, loved my one-night stay at Springhill Suites by Marritt New Bern. Room was exceptionally clean and had the smell of "newness". Enjoyed FREE continential breakfast. Lobby was spacious, well designed, and comfortable A great value for the price, which was not bad, considering there was Mumfest going on and rooms were at a premium. I will definitely be staying... More

Review collected in partnership with this hotel

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Lauren G, Guest Relations Manager at SpringHill Suites by Marriott New Bern, responded to this review

Hi there Melbea D, I am thrilled that you had such an impeccable experience at The SpringHill Suites by Marriott and we greatly appreciate you leaving this detailed and thoughtful review. I am so glad you got a chance to go to MumFest while you were in town, I hope you enjoyed it. Thank you again for the wonderful feedback... More

Manchester
2 reviews
5 of 5 stars Reviewed 1 week ago

Staff very friendly. Room and public areas were immaculate. The breakfast buffet was well stocked and the servers were very accommodating. It was our first trip to New Bern and we would definitely stay at SpringHill Suites again. Good job!

Review collected in partnership with this hotel

Was this review helpful? Yes
Lauren G, Guest Relations Manager at SpringHill Suites by Marriott New Bern, responded to this review

Hello Frank P. Thank you for taking the time to write about your recent stay at SpringHill Suites by Marriott New Bern, NC. I am delighted to hear that you enjoyed starting your day off with some of our great breakfast options. We hope to have the pleasure of welcoming you back again soon. Thank you, Lauren Galey Guest Relations... More

Southport, North Carolina
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall excellent experience...consistent Marriott Springhill Suites quality. Room was very clean and the bathroom seemed to have been updated...very nice. The sleeping area of this hotel seemed larger than the normal Springhill Suites hotel room. Noticeable difference in weekend buffet (far fewer selections) compared to weekday buffet (cold cuts; cheese; fruit; etc). But, the weekend buffet is still more than... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Lauren G, Guest Relations Manager at SpringHill Suites by Marriott New Bern, responded to this review

Hello iamzeke, Thank you for taking the time to write about your recent stay at the SpringHill Suites by Marriott New Bern, NC. I am delighted to heat that you had a good experience. We hope to have the opportunity to have you stay with us again. Thank you, Lauren Galey Guest Relations Manager More

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Additional Information about SpringHill Suites by Marriott New Bern

Address: 300 Hotel Drive, New Bern, NC 28562
Location: United States > North Carolina > North Carolina Coast > New Bern
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites by Marriott New Bern 3*
Number of rooms: 143
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Also Known As:
Springhill Suites By Marriott New Bern Hotel New Bern

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