We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites by Marriott New Bern

Certificate of Excellence
3.0 of 5
Hotel website
Hotel deals
Hotel packages
300 Hotel Drive, New Bern, NC 28562
Special Offer
Save 15% This Summer!
SpringHill Suites by Marriott New Bern
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #2 of 10 Hotels in New Bern
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
sojourner821 Willow Grove, Pennsylvania
Write a Review

200 reviews from our community

Traveler rating
    133
    47
    16
    4
    0
See reviews for
84
33
9
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (200)
  • Mar-May only
    (70)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (35)
All months
Willow Grove, Pennsylvania
Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

New Bern was one of the coolest towns I've visited in a long time. This hotel sits right off the highway offering easy access to down town and surrounding areas. We had a comfortable room with awesome beds and a hot breakfast in the morning. This is a great option when visiting coastal Carolina.

Was this review helpful? Yes
Charlotte, North Carolina
1 review
5 of 5 stars Reviewed yesterday NEW

I was greeted by a polite professional receptionist. She completed our checkin in spite of the fact there was a glitch in my reservation. The room and stay was enjoyable. Breakfast was adequate. Staff was attentive

Review collected in partnership with this hotel

Was this review helpful? Yes
Baltimore, Maryland
1 review
2 of 5 stars Reviewed yesterday NEW

My family reunion was there Memorial Weekend. They knew we were all traveling in Saturday morning. 90% of the rooms were not ready when we arrived after 6-10 hours of driving. I requested 2 rooms close to each other. I was given 409 and 406 When I finally got my room I had 2 rooms spread apart. I had 409... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Portsmouth, Virginia
1 review
3 of 5 stars Reviewed 2 days ago NEW

Hotel was average. Not satisfied With the staff. A special needs child had a bowl movement in the pool on Saturday. There was no one on staff to clean pool until Sunday. Quest was inconvienced all day Saturday. Management did poor planning for weekend with 3 large groups staying at hotel for the weekend.

Review collected in partnership with this hotel

Was this review helpful? Yes
Fayetteville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Begin an x employee of the Ritz Carlton/Marriot Corporation I understand the core values and expectation of this company. I feel there is a lot of wasted space. Lobby is huge and no bar area, need to improve the fitness area and the laundry area. Lighting over the sink and shower area needs to be brighter. More shelves in the... More 

Was this review helpful? Yes
SpringHill S, Lead Front Desk Agent at SpringHill Suites by Marriott New Bern, responded to this review

Dear MITCHELL P, Thank you so much for such and awesome review of our hotel. We loves to provide the best experience for our guest. I'm thrilled to hear that our staff created such an outstanding atmosphere and environment for you. We love that you called us "Your home away from home". SpringHill Suites loves to provide a space to... More 

New York City, New York
1 review
4 of 5 stars Reviewed 1 week ago

I have gone to new bern for vacation many times. SpringHill Suites is my favorite place to stay. I enjoy the breakfast,the rooms are very clean, the staff is friendly and always there to asist you. Last but not least, the grounds outside are clean and well maintained. Looking forward to my next stay.

Was this review helpful? Yes
SpringHill S, Lead Front Desk Agent at SpringHill Suites by Marriott New Bern, responded to this review

Hello, Emma S, Thank you for continuing to choose SpringHill Suites as your "Favorite" place to stay. We love to hear comments like this. I'm overjoyed to hear that we keep providing you with such great service. We have the best team around and I'm so thrilled to be apart of it. Thank you for mentioning how great our outside... More 

Sautee Nacoochee, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Spacious, clean room and facility, extremely friendly and helpful staff!! We highly recommend this hotel! Hopefully all of the Marriot SpringHill hotels are comparable because we will try to find one wherever we may travel.

Review collected in partnership with this hotel

Was this review helpful? Yes
SpringHill S, Lead Front Desk Agent at SpringHill Suites by Marriott New Bern, responded to this review

Greetings dclark392! Thank you for choosing SpringHill Suites in New Bern, NC. Glad to hear that you had such an wonderful stay here with us. We are thrilled to hear that you will now be apart of the Marriott Family. I'm so pleased to know that we provided you with just great hospitality and a enjoyable experience. We so look... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

"Suite" is kind of small and pricey for what we got. Breakfast was hot and good...server Delarena was especially helpful making sure items were refilled and food was fresh...overall stay was pretty good.

Was this review helpful? Yes
SpringHill S, Lead Front Desk Agent at SpringHill Suites by Marriott New Bern, responded to this review

Hey there, Maquebia J! We are so happy that you chose the SpringHill Suites to stay with us. I appreciate the wonderful comment about your stay and the mentioning of one of our great team members. She does an awesome job with our guest. Thank you for the lovely review and we hope to see you soon! Sincerely, Chazitee Hargett... More 

Momalita
Top Contributor
50 reviews 50 reviews
5 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an excellent hotel located right off Rte 70 before you get into the historic downtown area of New Bern. It was clean, comfortable and the staff was very accommodating. Breakfast is included in the cost of the room- there were many hot items as well as cold cereals, fruit, yogurt, juices, etc. The woman who ran the breakfast... More 

Was this review helpful? Yes
SpringHill S, Lead Front Desk Agent at SpringHill Suites by Marriott New Bern, responded to this review

Hey, Momalita! Thank you so much for wonderful review. We are so glad to hear that you had an awesome stay here with us. We have the best location when it comes to being able to view our beautiful Historic Downtown area. My breakfast hostess will be so excited that you mentioned her in your review. We look forward to... More 

Hampton, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent Will use again recommend to everybody I know. Excellent place to stay. Upscale . Convenient. Excellent Morgan's restaurant nearby. Very clean, comfortable suites. Priced affordably! Chazitee Excellent

Review collected in partnership with this hotel

Was this review helpful? Yes
SpringHill S, Lead Front Desk Agent at SpringHill Suites by Marriott New Bern, responded to this review

Thank you for that leaving such and awesome review Omccobg O! I appreciate all the wonderful compliments that you are given to us. We at SpringHill Suites by Marriott love to do our "Very Best" in providing outstanding service to our guest. Thank you so much for your acknowledgement it means a lot to know that I left an last... More 

Questions? Get answers from hotel staff and past guests. Ask a question

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay