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SpringHill Suites by Marriott New Bern

Certificate of Excellence
3.0 of 5
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300 Hotel Drive, New Bern, NC 28562
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SpringHill Suites by Marriott New Bern
Best prices for: 1 room 1 guest
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Ranked #2 of 10 Hotels in New Bern
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Yotpig1959 Elkton, Maryland
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177 reviews from our community

Traveler rating
    119
    41
    14
    3
    0
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74
28
9
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Elkton, Maryland
1 review
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed Friday and Saturday night in a king room. Room was clean. Hotel was quiet even though the parking lot was pretty full. Breakfast was very good. Lots of choice. Best part was Carol Wright, the woman in charge of breakfast! She made sure everyone had what they wanted, greeted all the guests and cleared away... More 

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Mukwonago, WI
Top Contributor
189 reviews 189 reviews
19 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Every time I am in the area, I stay at this SpringHill Suites. I love the friendly staff, the rooms are clean and they have a good breakfast! It is conveniently located off the freeway and close to everything. I use the office equipment and printers in the business center and set up my office in my room. I have... More 

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SpringHill S, Lead Front Desk Agent at SpringHill Suites by Marriott New Bern, responded to this review

Dear Mary W, Thank you for taking the time to write a review in regards to your recent stay here at SpringHill Suite by Marriott New Bern, NC. We appreciate your feedback and are delighted to hear you say "That you use our Business Center as your own home office". We are so glad to hear that you stay with... More 

Concord, North Carolina
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very friendly and helpful staff. Room was very clean. As this was a business trip it was nice to have a large desk to do business work in the evening. Two down sides to our stay (1) 95 health rating in the breakfast room (2) a smoker at the side door as we were leaving. A smoking area should be... More 

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SpringHill S, Lead Front Desk Agent at SpringHill Suites by Marriott New Bern, responded to this review

Dear JCF65, Thank you for staying here with us at SpringHill Suites by Marriott New Bern, NC. We appreciate your feedback regarding your stay here with us. We would like to apologize for the smokers that were outside the front exit smoking. It has been discussed with the proper departments about the smokers and we will try our best to... More 

Summerville, South Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Amazing people. Amazing treatment. Reasonable rates. Extremely accommodating. STAY HERE . I've stayed here many times and will continue to. It's a home away from home. Convenient to downtown and in town.

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SpringHill S, Lead Front Desk Agent at SpringHill Suites by Marriott New Bern, responded to this review

Dear Micheal D, Thank you for sharing your experience at the SpringHill Suites New Bern,NC we appreciate your feedback and your kind words about your stay here with us. We look forward to every time you come and visit with us. Thank you again for your time and come visit us again soon! Sincerely, CHAZITEE HARGETT Lead Front Desk Agent... More 

Waldorf, Maryland
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

The room and staff were exceptional. My daughter loved the indoor pool. Only issue we ran into was a birthday party that had twenty unsupervised local 12 y/o's doing dives and back flips into the pool. Why kids are just having fun, it did chase away quite a few families and and my 4 y/o learning to swim. Other than... More 

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SpringHill S, Lead Front Desk Agent at SpringHill Suites by Marriott New Bern, responded to this review

Dear Eric V, Thank you for sharing your feedback about your stay here at SpringHill Suites by Marriott New Bern, NC. We delighted to hear that you and your children had a great stay. We would like to apologize for the inconvenience in our swimming pool with the unsupervised kids. Thank you for bringing this to our attention and will... More 

Richmond, Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago

Entire staff made my family feel so welcome. We were visiting New Bern for a family funeral and your warmth made us feel especially welcome. The breakfast bar was excellent, and Carol Wright and Delarena both went above and beyond to brighten our mornings and provide us attention above and beyond our expectations. Thanks for being so friendly to us.

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SpringHill S, Lead Front Desk Agent at SpringHill Suites by Marriott New Bern, responded to this review

Dear Robert, We greatly appreciate your feedback about your stay with us at SpringHill Suites by Marriott New Bern, NC. We take great pride in delivering flawless service. We are elated to hear that Carol and Delarena were able to exceed your expectation with our delicious breakfast and great customer service. Thank you for staying at the SpringHill Suites New... More 

Dudley, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff were great, the room was very clean. I stayed there last year,would stay there again. Breakfast buffet in the morning is wonderful. We would recommend this hotel to anyone. We came for a meeting at Golden Coral, right next door.

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SpringHill S, Lead Front Desk Agent at SpringHill Suites by Marriott New Bern, responded to this review

Dear JosephA, We greatly appreciate the kind words you expressed about your stay with us at SpringHill Suites by Marriott New Bern, NC. With a mission to provide flawles customer service, we take great pride in serving your needs and are pleased to hear that we have met your expectations. As a valued guest we are your feedback is interral... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I stayed in the hotel for four nights. The room was wonderful and staff was friendly. I would recommend this hotel to anyone. The breakfast buffet in the morning is wonderful. It is located close to restaurants and shopping.

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SpringHill S, Lead Front Desk Agent at SpringHill Suites by Marriott New Bern, responded to this review

We would like to thank you for sharing your experience with us here at the SpringHill Suites New Bern NC. Its wonderful to hear that you really enjoyed your stay and that your time was well spent. I am pleased that our Studio Suites were spacious and inviting. Our staff loves to go above and beyond and isn't our breakfast... More 

Candler, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff were wonderful and the rooms were very clean. The breakfast was fabulous. Would definitely stay again. We asked to be moved because we were by a side entry door the first night. The door would slam as people came in through the night. They had us in another room in under 2 minutes. Very friendly staff.

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SpringHill S, Lead Front Desk Agent at SpringHill Suites by Marriott New Bern, responded to this review

Dear Jurzen, Thank you for sharing your kind words about your experience with us here at the SpringHill Suites New Bern. We are over joyed about not only meeting, but exceeding your expectations. Glad to hear that our staff took great care of you. wasn't our breakfast fabulous? Thank you again for being apart of the Marriott family and we... More 

Charlotte, North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am happy to show up at the SHS New Bern when I visit that area. The staff knows me and they treat me extremely well. It is so important to see a friendly and familiar face when away from home. Thanks for always having a clean and inviting hotel to come to when on travel in eastern NC.

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SpringHill S, Lead Front Desk Agent at SpringHill Suites by Marriott New Bern, responded to this review

Dear Scott K, Thank you for sharing your experience with us here at the SpringHill Suites New Bern and we are pleased to hear about your stay. We take great pride in not only meeting, but exceeding your expectations. You have been a loyal guest with us since 2011 and we are truly honored that you keep coming back. You... More 

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