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Courtyard New Bern

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218 East Front Street, New Bern, NC 28560 (Formerly Comfort Suites Riverfront Park)
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171 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for my brothers wedding last January. Upon arrival everything seemed great. The hotel was in a gorgeous location, staff seemed friendly, rooms were clean, and the beds were comfortable. I was very impressed until it was time to go to the wedding and the card (with a check in it) for my brother was missing.... More 

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Senior Contributor
21 reviews 21 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our second visit, and as in our first, we weren't disappointed. The rooms are clean and comfortable, the staff pleasant, and the location on the water outstanding. The only negative thing was we felt that the drinks in the bar to be a little "pricey".

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New Orleans, Louisiana
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Pleasant staff, clean rooms everything as I expected. I only have two minor complaints. At breakfast my fried eggs had more clear than white in them and I can never seem to get a suite at this location even when booking months in advance.

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Chapel Hill, North Carolina
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I ended up at this hotel after a terrible experience at another hotel across the street. I was in town for a conference and started out at another hotel because it was the hotel offering a discount for my conference. I always stay in Marriott establishments when I travel, but wanted to stay with my colleagues, so tried the other.... More 

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Raleigh, North Carolina
Top Contributor
104 reviews 104 reviews
9 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was in downtown New Bern recently for the Historic Home and Garden Tour. I chose this hotel because it was close to many of the stops. The hotel is right on the water and some of the rooms have private balconies. The balcony was the highlight of my stay as I could just spend hours watching the water and... More 

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pinehurst, nc
Top Contributor
54 reviews 54 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

the courtyard is wonderfully located with nice views of the river and close to downtown restaurants and attractions. The staff is very friendly and accommodating. I strongly suggest a river view balcony room. In our case, the difference was $9 a night and worth far more. I also suggest making your reservation directly with the hotel or calling after an... More 

Was this review helpful? Yes 3
Durham, North Carolina
Top Contributor
66 reviews 66 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 29, 2015

The hotel is clean and well maintained. The location is fantastic. However, there is no complimentary breakfast and the toiletries in the bathroom were very limited to the point of feeling stingy. This hotel competes with the Hampton (which we had stayed in the night before in Kinston) and for the same price we got breakfast and a fully appointed... More 

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Reg P, Manager at Courtyard New Bern, responded to this review

Thanks so much for taking the time to review the Courtyard in New Bern. We certainly appreciates the compliments on our location and cleanliness of our hotel. I was sorry to hear you were dissapointed with our in room amenities. We do provide facial soap, Bath soap, shampoo and Conditioner, as well as in room coffee. We also have lotion,... More 

Hendersonville, North Carolina, United States
Top Contributor
73 reviews 73 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 23, 2015

We loved our room with the balcony view of the Neuse River and the bridges coming into historic New Bern. This hotel was perfect for walking in the historic district, shopping and dining. Walking to dinner was safe and a good way to enjoy the evening. Our room was a king with an excellent shower; the only con was not... More 

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4 reviews 4 reviews
5 of 5 stars Reviewed March 22, 2015

I absolutely loved our stay here. The front desk, Kim especially, was super helpful and most pleasant. This hotel is in a great location, close to historic downtown and right on the water. Wonderful view.

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Jacksonville, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 19, 2015

I actually stayed at this hotel in Nov. 2013 not realizing until I had arrived that it had gone through renovations, When I got to my room, I wanted to step out for some fresh air but my balcony door was so stuck, I had to go downstairs to the front desk and speak to the receptionist. After resolving that... More 

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Reg P, Manager at Courtyard New Bern, responded to this review

Thanks so much for taking the time to comment on your most recent stay. I certainly do apologize for the issue you had with your balcony door lock and the running toilet. We did renovate our property in 2013 and as a result changed brands from Choice hotels to Marriott. We won the Marriott Platinum Circle Award for 2014 which... More 

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