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Hampton Inn New Bern

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200 Hotel Drive, New Bern, NC 28562
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Hampton Inn New Bern
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288 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Creamery, Pennsylvania
1 review
4 of 5 stars Reviewed 5 days ago NEW

Friendly staff especially Delarena, the chef. Front desk helpful with restaurant recommendations, etc. Warm, friendly atmosphere. Very convenient for shopping at several malls and only 5 minutes to historic New Bern and the waterfront.

Was this review helpful? Yes
Highland Lake County, Indiana
1 review
5 of 5 stars Reviewed 6 days ago NEW

My husband and I definitely enjoyed our stay at the Hampton New Bern. Our room was very clean and spacious. Also enjoyed our breakfast each day, as the selections were plentiful and quite tasty! Want to give a special acknowledgement to Delarena, who keeps the breakfast area very tidy and well stocked. Kudos to her for a job well done!

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New Bern, United States
1 review
1 of 5 stars Reviewed 1 week ago

Staff incompetent and not friendly. Check in was a nightmare. Lots of delay. Neither front desk staff or housekeeping knew when our room, for which we had a confirmed reservation, would be ready. Front desk staff had no knowledge of local area re: restaurants, gas stations. In the room, bathroom was dirty. Hair in the sink AND bathtub. Room stuffy,... More 

Review collected in partnership with Hampton

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Clemson, South Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We chose the Hampton Inn because of its #1 rating on Trip Advisor and were a bit disappointed. The staff is quite nice and the lobby/breakfast area lovely and clean. Breakfast is quite nice as well. The rooms, however, were a bit dated and smelled to me of cleaning product; this was mentioned by only one other person in reviews.... More 

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Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Thank you for your review and I’m sorry that we fell short in earning your 5 star rating. My team and I definitely strive to provide nothing less than the best when it comes to clean accommodations and helpful hospitality professionals around every corner. Although you do have to get in your car for historic sites, we think our location... More 

Summerville, South Carolina
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every Hampton Inn I've stayed in has been really nice and more upscale than I'm usually used to. This was the same. We arrived after a very long trip from Charleston, SC. We had asked for a smoking room & there was some question of whether we'd get one (one of the reasons I chose this motel)--which we did. Breakfast... More 

Was this review helpful? Yes 2
Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Hello, Parker B! Thank you for choosing the Hampton Inn New Bern while visiting from Charleston, SC! I’m glad my team was quick in accommodating your room preference and sorry to hear that the mattress kept slipping off of the bed. I will definitely look into this. Sounds like you had some time to explore around the historic sites of... More 

Le Pouliguen, France
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Delarena takes great care of the breakfast. She and all the staff are very friendly and helpful. Rooms are clean and staff is quick to get you whatever you need. This is our place when we are in New Bern!

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Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Greetings! Thank you for taking the time to complete a 5 star review and for mentioning one of my team members by name. Delarena is an absolute gem and I am so proud to have her on my team. I’m pleased that we are your hotel of choice when your travels bring you to the New Bern area. We look... More 

Leesburg, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The facilities are clean and accommodating. The service was top notch -- anticipating our needs and offering services before we could ask. From a maintenance man walking down the hall to receptionists to housekeepers, they all were sincerely and genuinely tuned in to their guests.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Hello, Kristi! I’m thrilled to read reviews, such as yours, in reference to the “excellent service” that was provided during your visit to our Hampton Inn in New Bern. My team and I take tremendous pride in exceeding our guest expectations and are pleased that we were successful while you and your family were here. Thank you for the wonderful... More 

Clayton, North Carolina
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We only stayed for one night but we're lucky enough to meet many of the employees. We were very impressed with everyone's professionalism and caring attitude. My daughter was celebrating a birthday and we mentioned it in passing. The next thing we knew Erica had hand written a birthday card and put together a great little gift bag for my... More 

Was this review helpful? Yes
Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Hi, James! Thank you for choosing to spend your daughter’s birthday with my team at the Hampton Inn. I love how you mentioned how lucky you were in meeting with many of my team members. I am truly thankful and lucky enough to have such wonderful service-focused members on my team! I’m glad they made sure that your celebration was... More 

Roxboro NC, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I travel out of town every other week end and I always stay at this Hampton Inn because I can trust it will be a great experience. The staff is courteous and eager to help. And the beds, oh the beds, I can't say enough about them.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Hello, Roberta! Thank you for your excellent 5 star Trip Advisor rating in reference to your stay with us at the Hampton Inn New Bern! We truly appreciate your loyalty in choosing us and allowing my team and me the opportunity to welcome you and your family every other week! Sounds like you absolutely love the comfort our Cloud 9... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Our rooms were very clean with good pillows and comfortable mattresses. The bathroom was a good size with plenty of bright white towels, a powerful hairdryer and nice toiletries. There was a coffee pot and complimentary coffee, but I did not use it. The staff was friendly and helpful. Breakfast offered a good variety..waffles, cereals, breads and sweets, eggs and... More 

Was this review helpful? Yes 1
Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Greetings from the Hampton Inn, New Bern! Thank you so much for telling our future guests all about your recent stay with us. Based on your comments, it looks like you had time to enjoy most of the wonderful amenities we have to offer as well as explore around historic downtown. New Bern is a lovely getaway and our guests... More 

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