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Hampton Inn New Bern

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200 Hotel Drive, New Bern, NC 28562
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Hampton Inn New Bern
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309 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • English first
  • German first
  • Italian first
  • Any
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  • All months
    (309)
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    (72)
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New Bern, North Carolina
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 days ago NEW

Facilities: good. Staff: good. As usual, there was some teenage sports team that overran the hotel, specifically the pool. Adults in their party were not involved in their kid's behavior. Breakfast staff members were nice but not prepared to deal with unsupervised kids. I didn't have much contact with other staff members.

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Chapel Hill, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I've always enjoyed staying at this Hampton-friendly, efficient staff. Clean rooms. Good location. This time, however, the hotel was filled with teenaged baseball players who pretty much took over the hotel. The staff did a good job, but just were not ready for this influx. The boys took over the pool and chaperones were too busy drinking beer by the... More 

Review collected in partnership with Hampton

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5 of 5 stars Reviewed 1 week ago

I have been traveling weekly for the past twenty years for business and I have never stayed at a hotel that made me feel as welcome as the Hampton Inn in New Bern, NC. The team is absolutely phenomenal. It all starts with Paulette's leadership from a GM perspective and it permeates throughout the entire staff. From Delarana at breakfast... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent stay. Clean rooms! An all around great visit! Staff recommended great places to eat and were very accommodating. The breakfast hot and there was plenty of it! We will be returning. New Bern is a great place to visit.

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Raleigh, North Carolina
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Right off the freeway and a direct shot to downtown New Bern, this was a great Hampton. Friendly staff, updated look, clean, nice rooms, reasonable rate and a fantastic free breakfast. They have a nice pool also. It felt more like a Hilton than a Hampton.

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maryland
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice and clean property. Excellent staff. They have a Hilton phrase to "catch the experience " and they deliver. No matter their level of responsibility each made you feel welcome. Rooms were nice size, and price and value matched.

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Lake City, Florida
1 review
5 of 5 stars Reviewed 1 week ago

This is our third week into a road trip and our seventh hotel. Overall I have to say that this is one of the best we've been in. The rooms are clean and smell fresh. The beds are very comfortable! The lady who cleans our room, Ms. Barbara, goes above and beyond to make sure we have everything we need.... More 

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Cleveland, United States
1 review
4 of 5 stars Reviewed 1 week ago

Staff very friendly and willing to assist with your needs. Rooms clean and comfortable. Hotel provided free access to near by Golds Gym. Hotel exercise room was small and limited to a few aerobic machines focusing mainly on cardio.

Review collected in partnership with Hampton

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Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Hello, Joseph! I’m glad to see that you had a great experience at our Hampton Inn! Being someone who loves a spacious place to work out in as well, I can definitely relate to your comments. We do offer enough for our travelers to enjoy if their goal is to get a quick workout in right before work, but I... More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Having not used this group before I was not sure what to expect.... If you are doing business on a budget then it's perfectly acceptable .. It is what it is... Very basic ... Breakfast is pretty grim... Paper plates and plastic forks. This property has been squeezed to make as much revenue from the available space with minimum investment...... More 

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Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Thank you for the review! I’m sorry to see that we are considered “very basic.” With the Hampton brand, we are expected to follow all of the standards that are put in place; this includes anything from the coffee makers in our guest rooms to the plates used during breakfast. This is what makes each and every Hilton brand more... More 

Cleveland, Ohio
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We're used to a certain level of comfort, service, price, cleanliness, etc. for hotels. Hampton Inns fit the bill for us, along with others. This is a typical Hampton Inn and that's a good thing. Friendly service tops it all. We recommend it.

Was this review helpful? Yes
Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Hi, Ed! Thank you for your review and recommendation. I’m glad that we “fit the bill” with the comforts, service, price, and cleanliness when it comes to the Hampton Inn as a brand. We wish that we stood out more, as we do consider ourselves to be better than the average Hampton. We will definitely look into ways to improve... More 

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