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Hampton Inn New Bern

2.5 of 5 200 Hotel Drive, New Bern, NC 28562
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Certificate of Excellence 2014
Hampton Inn New Bern
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Hampton Inn New Bern
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247 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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King George, Virginia, United States
Top Contributor
57 reviews 57 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars NEW

If you aren't from the Eastern NC area, let me first caution you that you are likely to faintly smell cigarette smoke in the lobby area. Tobacco was the major crop of Eastern NC, and there are still a lot of smokers in the area. Don't let that concern you, though. The non-smoking rooms haven't got a hint of the... More 

Was this review helpful? Yes 1
Narragansett, Rhode Island
Top Contributor
255 reviews 255 reviews
37 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel honored our request for a first floor room. The front desk person greeted us warmly and provided information on where to eat dinner. The room was comfortable, clean and attractive. The hotel was easy to find. Breakfast was very good with lots to choose from. This is the place to stay in New Bern!

Was this review helpful? Yes 1
Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Hello, Michele! Thank you for the amazing five star review in reference to your recent stay with us! I’m glad my team was successful in exceeding your expectations. You can expect nothing but the best when it comes to clean and comfortable accommodations, a delicious breakfast, and the wonderful smiles you see from every member on my lovely team! I’m... More 

North Carolina
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed here for a weekend getaway. The hotel is nice, comfortable and quiet. We stayed directly in front of the ice/drink machine and surprisingly, it wasn't noisy. The bedding was excellent and the shower pressure was nice. The complimentary breakfast was excellent - well beyond what I expected. It is certainly NOT what anyone would call a "continental... More 

Was this review helpful? Yes 1
Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Hello! I absolutely love the title of your survey, “The North Star,” in reference to the Hampton Inn New Bern! We definitely consider ourselves to be the guiding light which leads travelers to our hotel, where they can receive exceptional service by my wonderful hospitality professionals, clean accommodations, and a delicious breakfast! I’m thrilled to see that you took advantage... More 

Elon College, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

Ron (Manager) and Jordan, plus the other staff, went out of their way to make this 3 day stay comfortable and pleasant. The room was comfortable and quiet. Looking forward to my next stay at this very friendly hotel.

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Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Greetings from New Bern, NC, Jo! I’m pleased to see that you had a friendly and enjoyable visit while visiting our beautiful city on business. I appreciate you taking the time to complete this survey as well as mention some member of my team by name. They are thrilled to see that they made such a wonderful impact on your... More 

Chapin
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Service at Hampton Inns is generally reliable; this one was superb. Very friendly and helpful. Hotel is clean and well appointed. Beds are extremely comfortable! Breakfast area is spacious, esp for a hotel of this size, and breakfast itself was plentiful and varied. Cost is competitive to other options in the area, and I felt like I got a lot... More 

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Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Hello, Alecia! I’m glad to see you classified our service as being “superb” compared to other hotels you have stayed at. This means a lot because my team definitely strives to provide the finest service that beats the competition. The Hampton Serta mattresses, as I can agree, are extremely comfortable! You would be surprised by how many of our guests... More 

Vinton, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Smoke alarm low battery signal started beeping in middle of night. Staff responded, removed the offending unit and refunded money for my stay. That said, the smoke alarms should be better maintained to prevent this situation. I would stay here again despite this probably rare occurrence.

Review collected in partnership with Hampton

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Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Hello, Robert! First, I want to apologize for the tremendous inconvenience you experienced with the smoke alarm beeping, due to a low battery, overnight during your stay. I can truly understand how frustrating this must have been, especially when trying to get a restful night’s sleep. I’m glad to see that my team was quick in taking care of the... More 

Morrisville, NC
Top Contributor
65 reviews 65 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We always stay at Hampton. We loved this hotel because it was small but clean and intimate. The staff were wonderful. The breakfast is always solid. We would totally stay here again. It's not downtown but please know that it is close to everything.

Was this review helpful? Yes 1
Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Hi, Dondon! I’m glad you choose Hampton in all of your travels. It truly is one of the best brands Hilton has to offer! I’m thrilled to see that you enjoyed your visit with us and that you would stay here in the future! We would love the opportunity to welcome you again as our guest and my team, as... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This property has a great staff who is very friendly and acomodating. I have stayed her for over 5 yrs for our annual winter meeting and the service just keeps getting better. I would recommend this motel to everyone

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Thank you for the wonderful review, Bob! I’m so unbelievably thrilled with the tremendous loyalty you have with the Hampton Inn New Bern for the past 5 years! I appreciate the recommendations and the wonderful comments you made about my team. I couldn’t be more proud! We look forward to your next visit with us! More 

Virginia Beach, VA
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 11, 2015 via mobile

Great stay. Great breakfast, very clean rooms, quiet. Very comfortable beds.Breakfast area is good size so you can eat there with plenty of room.Location is great. Very close to old downtown and newer downtown.

Was this review helpful? Yes 2
Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Greetings from the beautiful Hampton Inn New Bern! Thank you for the “excellent” 5 star rating and review regarding your recent stay with us! Our location is ideal for any and all travelers due to the convenient access to the mall as well as to the lovely historic downtown New Bern. Everything you need is right here! Friendly team of... More 

Atlanta, Georgia
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 9, 2015

I can not thank our AAA representative for recommending the Hampton Inn in New Bern , NC. We were attending a funeral and needed accommodations. The microwave and small refrigerator helped so much. Having a king bed allowed us to have a couch to watch TV and relax. Their free full breakfast daily was a special treat for us .Daleana... More 

Was this review helpful? Yes 2
Paulette H, General Manager at Hampton Inn New Bern, responded to this review

Hello there, Vickie! Thank you for taking the time to tell our future guests about your recent stay with us! We truly appreciate the recommendation made by your AAA representative as well as for your amazing 5 star rating! I’m sorry to hear that you were going through a loss due to this particular stay, and our condolences go out... More 

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Additional Information about Hampton Inn New Bern

Address: 200 Hotel Drive, New Bern, NC 28562
Phone Number:
Location: United States > North Carolina > North Carolina Coast > New Bern
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn New Bern 2.5*
Number of rooms: 101
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Also Known As:
Hampton Inn New Bern Hotel New Bern
New Bern Hampton Inn
Hotel Style:
#1 Business Hotel in New Bern
#1 Romantic Hotel in New Bern

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