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Holiday Inn Express Suites Murphy

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130 Holiday Dr, Murphy, NC 28906
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Holiday Inn Express Suites Murphy
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Holiday Inn Express Suites Murphy
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68 reviews from our community

Traveler rating
    23
    25
    8
    4
    8
See reviews for
14
17
7
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dacula, Georgia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great people that work there and the hotel is clean, wonderful quiet location but accessible to everything you need and more than fair pricing. When I checked in I was met by Joanie who I got to tell you is a new "sitcom" waiting to happen. What a funny (and she doesn't know it!) very customer service oriented lady. If... More 

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Concord, New Hampshire
Top Contributor
220 reviews 220 reviews
62 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 3 weeks ago

greeted by Joan who was friendly, efficient and gave good advice on how to get around, where to eat. room was clean, comfortable and quiet...hotel is back from 64E so noise level is good. I would stay here again, close to downtown and restaurants.

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2015

One of the nicest places I have ever stayed! The staff was very nice and friendly and the room was very clean! The renovations are beautiful! The hotel is close to town and all of the restaurants. Great place to stay!!

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smcdogfan, General Manager at Holiday Inn Express Suites Murphy, responded to this review

Dear Davis296, Thank you for your feedback. It's nice to hear that you enjoyed your stay and loved our renovations. I will pass along your kind words to my staff. We look forward to your next visit with us! Patricia Richarme GM More 

San Francisco, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 1, 2015 via mobile

I booked 4 nights through the Holiday Inn website. When I arrived, I told them that I wanted to leave a day early and would just stay three nights. Snow was predicted for the fourth night so I wanted to get out in time. They said they had already taken payment from my card for 4 nights and they couldn't... More 

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smcdogfan, General Manager at Holiday Inn Express Suites Murphy, responded to this review

Dear Paul M, Thank you for your feedback. I cannot stress enough the importance of being an informed traveler. As I explained to you when we spoke, you booked a rate that required pre-payment and no refund. Yes, you got a cheaper rate but that rate comes with rules & restrictions. I was willing to cancel that reservation and make... More 

1 review
1 of 5 stars Reviewed January 26, 2015

Booked room with Travelocity checked out early and was charged for the full reservation tried to resolve with Holiday Express and Travelocity ,with no luck!they cheated me out of two hundred and thirty four dollars and 6 cents!

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smcdogfan, General Manager at Holiday Inn Express Suites Murphy, responded to this review

Dear Steve C, Thank you for sharing your thoughts about our hotel. I'm sorry to hear you were not happy with our customer service. Both my front desk staff and I spoke to your wife and Travelocity concerning this issue. I would like to take this opportunity to further educate you and other travelers like yourself of some benefits of... More 

Fort Lauderdale, Florida, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 31, 2014

This Hotel has a superior staff that work very hard to accommadate their guests. We have stayed here multiple times and it is always a pleasure to return. A+ on their "free" breakfast, always fresh & hot. The hotel setting gives you a very nice view of the mountains. We look forward to a return stay.

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Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 2, 2014

We just returned from an overnight stay at the HIE Murphy. This is our 2nd stay there due to what has become an annual family tradition. We spend the night in Murphy and then drive into Topton the next morning to cut down a Christmas tree. Check in was very simple and the desk clerk was extremely helpful making dinner... More 

Was this review helpful? Yes 2
Baton Rouge, Louisiana
Contributor
16 reviews 16 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 12, 2014 via mobile

Typical HIX build hotel, with warm and friendly NC service. They were having the parking lot tarred when we arrived, so entry was kind of tricky. The entrance was initially blocked, so we parked on the grass, but it was just temporary. Was acknowledged as a platinum member and upgraded to a larger room on a one-night stay. Rooms were... More 

Was this review helpful? Yes 1
Riceville, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 4, 2014

The hotel and rooms were clean. The bed was very comfortable. The staff was very nice, friendly and helpful. A little disappointed that our room had a residual smoke odor. There was no exhaust fan in the bathroom! For a mountain area I was also disappointed that the windows did not open. Overall a good choice for Murphy, NC.

Was this review helpful? Yes 1
Birmingham, England
Top Contributor
76 reviews 76 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed October 16, 2014

A nice hotel, which was easy to find. The staff were welcoming and helpful, and the rooms were comfortable and clean. Although we were only passing though, it seemed to be the perfect base from which to explore Cherokee County and the southern end of the Appalachian Mountains.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Suites Murphy, responded to this review

Dear ScottHayes, Thank you for your feedback and for choosing our hotel. I appreciate and wish to thank you for the kind comments on the staff. it is also very pleasing to know that you found the rooms and beds comfortable. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note... More 

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23 photos of this hotel

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