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All 5 Murphy hotels

Holiday Inn Express Suites Murphy

2.5 of 5 Hotel   |   130 Holiday Dr, Murphy, NC 28906
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Ranked #3 of 5 hotels in Murphy
A recent review
4 of 5 stars reviewed 3 weeks ago
travelnhome
  • Overview
  • Reviews (56)
  • Photos (23)
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56 people have reviewed this hotel

Traveler rating
    17
    23
    6
    3
    7
See reviews for
13
13
6
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Top Contributor
62 reviews 62 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived on Friday with reservations but front deck could not find them. The clerk assisted me and secured a newly remolded room for us to stay the weekend in. The smell of new carpet and paint was a little harsh at first but it became less offensive as time when on. We were offered another room for Saturday night, but... More

Was this review helpful? Yes
ft lauderdale
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We will stay here ever time we are in Murphy,it was very clean,beds were comfortable and breakfast was really good,plenty to eat! Also, the guy at the counter saw me later and asked if everything was alright with the room. Then, the next morning I asked if I could get a late check out and no problem ,that really was... More

Was this review helpful? Yes
Atlanta, Georgia
Top Contributor
159 reviews 159 reviews
43 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed July 22, 2014

My family and I recently stayed in this hotel for four nights while visiting the area. We were promptly greeted by Nick at the front desk who got us checked in very quickly. Being a gold member with Holiday Inn, I was upgraded from standard king to a suite. The room and entire hotel was very clean and comfortable. It... More

Was this review helpful? Yes 1
Lawrenceburg, Tennessee
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 10, 2014

This is a very nice hotel in a surprisingly small town. Make reservations early as they are often sold out several nights per week thru motorcycle riding season. Then come the leaf peepers in the fall to add to the confusion. I sporadically work in Murphy for a few days at the time and have occasionally been unable to get... More

Was this review helpful? Yes 1
smcdogfan, Manager at Holiday Inn Express Suites Murphy, responded to this review

Dear Kevin K, Thank you for taking time to leave feedback about our hotel. I'm glad you enjoy our facilities and staff. I will pass along your comments to them. Thank you for your comment in our defense also. (-8 We look forward to seeing you again. Patricia Richarme GM More

Woodstock, Georgia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 7, 2014

We checked in at around 4pm. The fronts desk lady was extremely unpleasant to deal with. I did not feel welcome at all, I want to believe the bad customer service was not due to my race/ethnicity? After checking in, we went down to the lobby and requested the front lady to watch TV and for the remote control. Despite... More

Was this review helpful? Yes 1
smcdogfan, Manager at Holiday Inn Express Suites Murphy, responded to this review

Dear Roberto L, I am very disappointed to read the comments about your stay. It is always our goal to provide an excellent guest service experience to everyone who walks through our doors. So to read that you feel we did not meet your expectations is disheartening for me. You indicated on your IHG guest survey that you would like... More

Ghent, Belgium
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 20, 2014

First, Miss Diana D. at the front desk should be recognized as providing one of THE BEST customer service experiences I've ever had! I'd arrived late the night before, after working a long day and making the drive from across the state. After working the early morning hours at the hospital, I returned to the hotel and stopped by the... More

Was this review helpful? Yes
smcdogfan, General Manager at Holiday Inn Express Suites Murphy, responded to this review

Dear MLeopards, Wow! Thanks for your valuable input. I appreciate that you chose to share your positive experience. I have shared your comments with Diana and she was happy that she was able to make your stay with us a pleasant one. I'm glad that you enjoyed our breakfast as well. The Breakfast Hostess tries to make sure everything is... More

Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2014

The staff at this hotel are REALLY professional and helpful in all situations. As at all HIE's the handicapped accessible rooms are Great. The room was very nice and the bathroom was HUGE. Very easy to use and 100 per cent clean. Breakfast was nice as usual. NICE HOTEL IN A NICE TOWN

Was this review helpful? Yes
smcdogfan, General Manager at Holiday Inn Express Suites Murphy, responded to this review

Dear Mike_19943, Thank you for your wonderful feedback. We truly enjoy what we do and hope that it shows through each guest interaction. I'm glad we were able to comfortably accommodate your handicapped needs and look forward to seeing you during your next visit to our peaceful mountain community. Sincerely, Patricia Richarme GM More

Raleigh, North Carolina
Contributor
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 8, 2014 via mobile

I stay in about 200 hotels a year, and this one appeared to be an average Holiday Inn Express. I used my IHG rewards number when making the reservation. Upon arrival it was indeed an average HIE. The facility was just fine.I was given room 308. This room is right against the elevator. Makes an awful rumbling sound every time... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Suites Murphy, responded to this review

Dear Donovan D, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re very sorry you were not satisfied with the condition of the room. We are also sorry for any inconvenience you experienced due to the noise. The feedback we receive from... More

NC
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 8, 2014

I checked into this place around midnight on a Friday night, before having to pickup my son at the John Campbell Folk School in Brasstown before 9 a.m. the next morning. It's about 5 miles down the road from the school. The night desk clerk was very polite. He told me about the free breakfast the next morning, and said... More

Was this review helpful? Yes 1
smcdogfan, General Manager at Holiday Inn Express Suites Murphy, responded to this review

Dear ncdjchris, Thank you for taking the time to leave us feedback. We look forward to hearing from our guests and welcome their input. I will be sure to pass along your kind words to my staff. We look forward to seeing you again during your next visit to John C Campbell Folk School. Sincerely, Patricia Richarme GM More

Dalton, Ga.
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 29, 2013 via mobile

We stayed at the Murphy HIE on a Friday night in December as a stopover on our annual trip to a Christmas tree farm. The hotel is what you would expect from a HIE...friendly staff, nicely maintained building and grounds and clean, spacious rooms. We stayed in a Jr. Suite and my two 3 year olds loved sleeping on the... More

Was this review helpful? Yes
smcdogfan, General Manager at Holiday Inn Express Suites Murphy, responded to this review

Dear dawgfan2020, I'm glad you enjoyed your stay with us at HIExpress of Murphy. I will share your comments with my staff, they always enjoy the kind feedback. We look forward to your next visit with us! Thank you for being our guest, we appreciate you. Patricia Richarme GM More

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Additional Information about Holiday Inn Express Suites Murphy

Address: 130 Holiday Dr, Murphy, NC 28906
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Murphy
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Suites Murphy 2.5*
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Also Known As:
Holiday Inn Express Suites Murphy Hotel Murphy
Holiday Inn Murphy
Holiday Inn Express Murphy
Murphy Holiday Inn

23 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (12)
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Hotel & grounds (5)
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Pool/beach area (1)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Express Hotel & Suites Murphy offers fresh air and amazing scenery of the Blue Ridge Mountains while also bringing you to the heart of the whitewater rafting, hiking and biking capital of the mountain region!Conveniently located to area manufacturers and hospital, as well as three states and three beautiful lakes for fishing and boating. Cave dwellers and rock climbers love us as well! Our small town hospitality and convenience to local restaurants and attractions will keep you coming back again and again. After a long day of work or play, unwind in our indoor swimming pool and Jacuzzi. Standards, suites, and Jacuzzi rooms available, all with refrigerator and microwave and high-speed wireless Internet. Two full non-smoking floors. Hotel features include complimentary Continental breakfast and free local phone calls. Visit Murphy, NC and Stay Smart at the Holiday Inn Express Hotel. ... more   less 
Number of rooms
51

Questions & Answers

Questions? Get answers from Holiday Inn Express Suites Murphy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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