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Holiday Inn Express Hotel & Suites Mount Airy South

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1320 EMS Drive, Mount Airy, NC 27030
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Holiday Inn Express Hotel & Suites Mount Airy South
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219 Reviews from our TripAdvisor Community

Traveler rating
    138
    62
    13
    5
    1
See reviews for
82
89
4
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Mount Airy South
See the most recent reviews
Raleigh, North Carolina
Top Contributor
69 reviews 69 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 24, 2012

My 8 year old daughter and I stopped here last minute at night on our way to WV (decided we couldn't make it whole way). The staff was very friendly, very nice to my daughter (who was quite excited to stay). Hotel was very clean, looked brand new. Room was nice. Breakfast downstairs was tasty, right temperature with wide variety.... More 

Was this review helpful? Yes
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for the wonderful comment that you feel that we are one of the nicest Holiday Inn Express you have stayed in. We strive hard to achieve positive comments like yours regarding our hotel and staff. I can see we won your daughter over. You are correct that our breakfast has many choices for children and adults. Again thank... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 21, 2012 via mobile

This hotel is the nicest in Mount Airy! Indoor pool for the kids, great breakfast, clean rooms, halls, lobby. Staff are good, friendly. Definately the best choice for a hotel in Mount Airy!

Was this review helpful? Yes 1
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for the wonderful comment that you feel that we are the nicest hotel in Mount Airy. We strive hard to achieve positive comments like yours regarding our hotel and staff. If your travel needs take you through the Mount Airy, North Carolina in the near future, I hope you will stay with us again. More 

Kaiserslautern
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 12, 2012

We were visiting Mt Airy on the way to another location. The property is probably less than five years old. Carolyn was the Desk Clerk at night and was an excellent hostess. The room was great and WIFI signal strong. During the week they have a hospitality hour with local wine, beer and snacks. The hostess for the hospitality hour... More 

Was this review helpful? Yes 2
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for your comments regarding your most recent visit to our Holiday Inn Express in Mount Airy, North Carolina. Yes, you are correct that the hotel is less than five years old. We actually opened December 30, 2010. I am so happy that Carolyn exceeded your expectations when you checked in and throughout the night and stopped by our... More 

Atlanta, Georgia
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 12, 2012

My husband and I recently took a 10 day trip to visit several states. On the way home we decide to stop in Mayberry (Mount Airy) to pay our respect to the late Andy Griffith. I found out that there was a new Holiday Inn in the area and called to see if they had availability. They did so we... More 

Was this review helpful? Yes 1
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for your positive comments regarding your most recent visit to our Holiday Inn Express in Mount Airy, North Carolina and you had the chance to pay your respects for the family of Andy Griffith. It is truly a tough time for all of us in Mount Airy. I am so happy that our front desk staff was able... More 

Charlotte, NC
Contributor
17 reviews 17 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 9, 2012

My family and I stayed at the Holiday Inn Express 1 night on our way to TN. We found our room clean and in perfect order. The beds were comfortable (we had a two queen bed room). The location is good with many restaurants close by.

Was this review helpful? Yes 1
Management response:

Thank you for the wonderful comment for your stay at the Holiday Inn Express and Suites in Mt. Airy, NC. There is nothing any nicer than having a wonderful nights sleep while traveling. We hope you enjoyed the nearby restaurants and the easy access on and off the interstate. We look forward to seeing you again as you travel thru... More 

Alexandria, Virginia
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 5, 2012

Spotless - both the room and common areas! Bed was comfortable, bathroom great, and breakfast was excellent, both in quality and variety. LOTS of conveniently-located plugs to charge your electronics. Wi-Fi was free, worked great, and was reasonably fast. The only thing that would make the hotel better would be if it had a restaurant and bar in the hotel.

Was this review helpful? Yes 1
Management response:

Thank you for your wonderful comments regarding our hotel. I hope you enjoyed your stay while you were in Mount Airy. You are correct that we made sure that we have enough plug in areas in each guest room for everyones electronics. Regarding your comment about a restaurant and bar in the hotel. The franchisor (Intercontinental Hotels Group) does not... More 

Louisville, Ohio
Top Contributor
127 reviews 127 reviews
27 hotel reviews
115 helpful votes 115 helpful votes
2 of 5 stars Reviewed July 3, 2012

Check-In was smooth and quick even though they were very busy at the front desk. The room was nice when we walked in but we found several issues with our room during our stay: There was a hair in the sheets and a hair on one of the towels, the toilet seat would not stay up, and there was a... More 

Was this review helpful? Yes 2
Management response:

I would like to thank you for your comments and suggestions. Regarding the cleaning issues I have addresses with my housekeeping staff. We do a monthly preventive maintenance program throughout the hotel guest rooms and I have discussed with our maintenance staff to pay close attention to the commode seats. I understand your comment regarding hearing footsteps above your room.... More 

Hico
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 25, 2012

The hotel was clean, quiet and in a great location. Had hot coffee and tea all night in the breakfast area. The breakfast was amazing for a hotel, sooooo many choices of food to eat. Would definitely choose this hotel again if in that area.

Review collected in partnership with cheaprooms.com

Was this review helpful? Yes
Management response:

Thank you for the wondeful comment regarding our hotel. You are right that the Holiday Inn Express breakfast has so many amazing choices to offer for breakfast. I do hope to see you in the near future if your travels take you through Mount Airy. More 

Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 14, 2012

Very helpful staff. Large parking lot. Clean comfortable rooms. Manager reception during weeknights was pleasant surprise offering beer, wine or soft drinks. However, pretzels with dip was a little skimpy. The breakfast consisted of toast, bagels, ham, sweet rolls, muffins, orange juice and coffee. A word of advice though, avoid the Mexican omelet...yuk!

Was this review helpful? Yes 1
Greenville, South Carolina
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 1, 2012

One of the best of its type (HIE) I've stayed at. Very clean. Good parking. The people there were very friendly, helpful and courteous. If you are going to be there, this is the place to be.

Was this review helpful? Yes 2
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for a wonderful comment concerning your stay with us at the Holiday Inn Express and Suites in Mt. Airy, NC. Hope to see you again if you are traveling thru "Mayberry" More 

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