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Holiday Inn Express Hotel & Suites Mount Airy South

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1320 EMS Drive, Mount Airy, NC 27030
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Holiday Inn Express Hotel & Suites Mount Airy South
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Holiday Inn Express Hotel & Suites Mount Airy South
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218 reviews from our community

Traveler rating
    138
    62
    12
    5
    1
See reviews for
82
88
4
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Clay City, Kentucky
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The room had a nice chair, (we did find a long hair under the cushion), two comfortable beds and a couch that made into a full size bed. The couch mattress was torn and we found a coupon under the mattress. Other than the hair and coupon, the room was very clean. The breakfast included biscuits, gravy, bacon, sausage, scrambled... More 

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Senior Contributor
44 reviews 44 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Newer, clean hotel with very good complimentary breakfast. Nice pool, hot tub. This is my second stay. Friendly staff. Bathrooms are clean and well-maintained. Large breakfast room but not enough tables--please add some more seating! Convenient to downtown, restaurants and shopping. Easy parking around hotel. 4 stories but only one elevator.

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GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for the great comments you posted regarding your stay at our Mt. Airy, NC Holiday Inn Express & Suites. I am so glad that you enjoyed your stay and the amenities. We pride ourselves on providing clean, comfortable rooms for our guests along with a courteous, helpful staff. Again, thank you for being our guest at Mt. Airy. More 

Charlotte, North Carolina
Top Contributor
116 reviews 116 reviews
36 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here just overnight for a brief visit to Mt Airy and had a very pleasant stay. I would stay here again. I dont remember the last time I stayed in a HI, but I chose the hotel based on proximity to downtown Mt. Airy, price, and prior reviews. Upon check-in, the staff were very friendly and quick to accommodate... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Dear KMme, Thank you for your candid review. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. It is always motivating on our end to receive commendable feedback from our valued guests like you. We truly appreciate your comments regarding our... More 

Top Contributor
90 reviews 90 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 19, 2015

As usual for a HIE this place was great!! The staff was awesome and Janice at the front desk went out of her way to ensure we had a great evening! The meet and greet in the breakfast area was very nice and was a first for us. The wine they served was excellent. The room was very clean and... More 

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GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

I am so glad to hear that your enjoyed your stay with us at our Mt. Airy, NC Holiday Inn Express & Suites. We pride ourselves on our friendly, courteous staff at Mt. Airy and the meet and greet is just an extra added touch we like to do for our guests. I apologize for the hot water taking so... More 

Tuxedo, North Carolina
Senior Contributor
43 reviews 43 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 13, 2015

Says the sign in the lobby - and they mean it! Courteous, helpful staff and a clean, well appointed hotel. We had a one night stay in the area to visit friends after a long and nerve-wracking drive from Philly, and the quiet and comfort of the hotel was a welcome oasis!

Was this review helpful? Yes 1
GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thanks for contacting us about your stay at our Mt. Airy, NC Holiday Inn Express & Suites. Mt, Airy has a very friendly, courteous staff; and we are proud of them. I am glad to hear that you had a quiet and comfortable stay. More 

Conisbrough, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 3, 2015

While visiting friends in Mount Airy I stayed at this hotel and I am so glad I did. The room was generously sized with a very comfortable bed and plenty of storage and amenities. The staff on the front desk were always friendly and approachable and were always looking for ways to make my overall trip more fun making suggestions... More 

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GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

It is wonderful to hear such great comments regarding your stay at our Mt. Airy, NC Holiday Inn Express & Suites. Our goal is providing our guests with clean and comfortable rooms along with a friendly, helpful staff. We look forward to your next stay with us. More 

Chattanooga, Tennessee
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2015

We had a nice stay at the holiday inn. Breakfast was good & room was clean. It was also cheaper than Hampton Inn. We did not have reservation and had no problem getting a room. Staff was very friendly and helpful.

Was this review helpful? Yes
GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

I am very happy to hear that your had an enjoyable stay at our Mt. Airy, NC Holiday Inn Express & Suites. We strive to provide our guests with clean, comfortable rooms with a courteous and helpful staff. Again, thank you for being our guest. More 

Columbia Station, Ohio
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 26, 2015

Recent traveling took us to Mt. Airy. I investigated hotels and decided to stay at the Holiday Inn Express Hotel and Suites. Everyone with whom I spoke, both prior to our stay and during, was very pleasant and helpful. They showed a genuine interest in us from the moment we checked in. We stayed in a suite that included a... More 

Was this review helpful? Yes
GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

It is wonderful to hear such great feedback such as yours regarding your recent stay at our Mt. Airy, NC Holiday Inn Express & Suites. We very much appreciate it. I am happy to hear that your enjoyed your stay with us. Thank you for being our guest. More 

Deltona, Florida
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 10, 2015

The Holiday Inn Express in Mt Airy, NC. is very consistent. We have stayed here for 3 years after Christmas to visit family. The staff make the stay very nice as they are extremely hospitable! As we were leaving, around 4:30am, the desk attender asked if we wanted a bagel or something since breakfast wasn't served until later. That, to... More 

Was this review helpful? Yes 1
GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you so much for your wonderful feedback. I was so happy to hear what you had to say regarding your stay at our Mt. Airy, NC Holiday Inn Express & Suites. Also, thank you for being a frequent guest with us. We look forward to your next stay! More 

Atlanta
Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 3, 2015

If you find yourself traveling between Roanoke and Charlotte, this is a nice over night stop on the road. Nothing special about the room or the breakfast, but worth the price. The young lady at desk made a special effort to welcome us and simply made us smile. The chain hotels along the interstates are basically all the same in... More 

Was this review helpful? Yes
GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you so much for the positive feedback about your stay at our Mt. Airy, NC Holiday Inn Express & Suites. We believe that customer service is what it is all about, and I am so happy to hear that your experience was a good one. We pride ourselves on our great staff. Again, thank you so much for staying... More 

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