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Holiday Inn Express Hotel & Suites Mount Airy South

2.5 of 5 1320 EMS Drive, Mount Airy, NC 27030
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Mount Airy South
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Holiday Inn Express Hotel & Suites Mount Airy South
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210 reviews from our community

Traveler rating
    135
    58
    11
    5
    1
See reviews for
79
85
3
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Deltona, Florida
Contributor
18 reviews 18 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Holiday Inn Express in Mt Airy, NC. is very consistent. We have stayed here for 3 years after Christmas to visit family. The staff make the stay very nice as they are extremely hospitable! As we were leaving, around 4:30am, the desk attender asked if we wanted a bagel or something since breakfast wasn't served until later. That, to... More 

Was this review helpful? Yes 1
Atlanta
Contributor
14 reviews 14 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you find yourself traveling between Roanoke and Charlotte, this is a nice over night stop on the road. Nothing special about the room or the breakfast, but worth the price. The young lady at desk made a special effort to welcome us and simply made us smile. The chain hotels along the interstates are basically all the same in... More 

Was this review helpful? Yes
GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you so much for the positive feedback about your stay at our Mt. Airy, NC Holiday Inn Express & Suites. We believe that customer service is what it is all about, and I am so happy to hear that your experience was a good one. We pride ourselves on our great staff. Again, thank you so much for staying... More 

Roanoke, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Got here late . The front desk treated us like we were the only ones here. Like family I have been here before and it's always the same . The rooms are nice and clean and have lots of room to get around .there is lots of places to eat at from burgers to steak pizza and more .

Was this review helpful? Yes
GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

It is so nice to read your comments about your recent stay at our Mt. Airy, NC Holiday Inn Express & Suites. I am so happy to hear of your positive experience with the staff and the rooms. That is our goal to provide our guest with clean, comfortable rooms with a courteous and helpful staff. Thank you so much... More 

Reynoldsburg, Ohio
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We are looking forward to our return to Mt. Airy and the great service and hospitality of the HIE. We are arriving on Friday evening and hope they upgrade us to a fireplace or whirlpool suite for our stay... The Patton's can't wait to return to Mt. Airy!!!

Was this review helpful? Yes
GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

I am thrilled with your comments you posted regarding staying at our Mt. Airy, NC Holiday Inn Express. We cannot wait for your return either. I am so glad you enjoyed your stay here and look forward to seeing you again. More 

Senior Contributor
41 reviews 41 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 19, 2014 via mobile

I stay here when driving home to Ohio from Wilmington, NC. It is a newer hotel, clean, with front desk staff who are always friendly and smiling. I recommend this hotel to any traveler passing through "Mayberry".

Was this review helpful? Yes
GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you very much for the wonderful comments and recommendation that you posted. I am so happy to hear such positive feedback from our guests. We strive to provide our guests with clean, comfortable rooms with a friendly, courteous, and helpful staff. Thanks again for being our guest. More 

Columbus, Ohio
Top Contributor
218 reviews 218 reviews
48 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed December 18, 2014

This was a very comfortable and clean stay with great service in a very cute small town. This town is the town they fashioned Mayberry from The Andy Griffith Show after. There is a museum to check out in this town and many other cool things to do and see. Plan to stay for the day!

Was this review helpful? Yes
GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for staying with us at our Mt. Airy, NC Holiday Inn Express & Suites. I am sorry to hear about the window and the door. Thank you for bringing that to my attention so that can be fixed. I am happy to hear you enjoyed the breakfast. Again, thank you for being our guest at Mt. Airy Holiday... More 

Ohio
Top Contributor
129 reviews 129 reviews
65 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed December 14, 2014

Really nice front desk. Room was OK, expected some separation when we paid to upgrade to a suite. Window would not close and bathroom door would not stay open. Lots of eating places around. Breakfast was good.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Dear Snickerdoddle, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our front desk and breakfast. However, we’re sorry about the bathroom door. We will address this concern. I assure you that the feedback of our hotel will be reviewed and most... More 

A TripAdvisor Member
5 of 5 stars Reviewed November 10, 2014

We have stayed here a few times as we passed thru the area, traveling south. Love the staff...awesome, friendly, caring, helpful. The rooms are clean, plenty of parking and a great breakfast. Each stay has been quiet and relaxing. We will definitely return if in the area.

Was this review helpful? Yes
GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for being a frequent guest at our Mt. Airy, NC Holiday Inn Express & Suites and for your great comments. We pride ourselves on offering clean, comfortable rooms for our guests and also our friendly, helpful staff. We look forward to seeing you in your future travels to Mayberry. More 

Hampton, New Hampshire
Top Contributor
98 reviews 98 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 3, 2014

Nice hotel, kept up nice on the outside, plenty of free parking, located near a lot of places to eat, Burger King and KFC n walking distance, we chose to drive just a minute down the road to Chick-Fil-A. Lobby area clean, room was clean, no problems with the room, breakfast ok, near Mayberry downtown area, would recommend this hotel... More 

Was this review helpful? Yes
GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you for the great comments you posted regarding our Mt. Airy, NC Holiday Inn Express & Suites. We appreciate positive feedback such as yours. Our goal is to provide clean, comfortable rooms for our guests with friendly, helpful service. If you are in Mt Airy again, we hope to see you. More 

Blacksburg, South Carolina
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 29, 2014

We felt the "Mayberry" hospitality the moment Shirley greeted us at the front desk. Speaking of Mayberry, all the "Andy" attractions are just a short drive away. This hotel my be a little hard to spot as it sets back from the highway which helps with a quiet night's stay. The only issue we had with our room was the... More 

Was this review helpful? Yes 1
GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Thank you so much for staying with us at Mt Airy, NC Holiday Inn Express & Suites and for the recommendation. I am happy to hear the positive feedback regarding our friendly staff. I apologize for the air conditioning not working properly. That will be addressed by maintenance. I hope you thoroughly enjoyed your Mayberry experience! More 

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Additional Information about Holiday Inn Express Hotel & Suites Mount Airy South

Address: 1320 EMS Drive, Mount Airy, NC 27030
Phone Number:
Location: United States > North Carolina > Mount Airy
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mount Airy South 2.5*
Number of rooms: 74
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Also Known As:
Holiday Inn Express Hotel And Suites Mount Airy South

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