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Holiday Inn Express Hotel & Suites Mount Airy South

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1320 EMS Drive, Mount Airy, NC 27030
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Holiday Inn Express Hotel & Suites Mount Airy South
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246 Reviews from our TripAdvisor Community

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Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Whether it's over the phone, check in/out, breakfast or managers reception, the people here are most welcoming. The young lady working at the managers reception was very gracious even though we arrived close to the end of her shift. Was very helpful about local wineries & brew pubs. All the staff here including the residents of the town are very... More 

Helpful?
Thank Teresa F
North Carolina
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Clean, well-maintained facility. Friendly/helpful staff, solid breakfast, good location. Our king suite was very roomy, and well appointed. Suggest upper floor rooms that face entrance as there is a busy road close to back-side of the building.

Helpful?
Thank Jay C
Greensboro,NC
Level Contributor
199 reviews
198 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed 3 weeks ago

While we are local to the Triad, wanted a place to stay the night after visiting some wineries in the area. As a IHG Platinum member got a real nice suite (more like a very large room) but had a fireplace and Jacuzzi tub. Room was clean and comfortable. Staff was friendly. Breakfast is complimentary and standard for Express hotels.... More 

Helpful?
Thank bubbafb
Toronto, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

Our family of four stayed at the Holiday Inn for one night passing through Mount Airy. The front desk staff were very friendly and accommodating. There is a very large lounge and breakfast area next to the lobby. The room was clean and comfortable. This hotel offered the quality and comfort I have come to expect of Holiday Inn as... More 

Helpful?
Thank charmainm2013
Durham, North Carolina
Level Contributor
854 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 735 helpful votes
4 of 5 stars Reviewed November 14, 2015

This was one of the nicest HIEs we have ever stayed in except for one thing. The fan on the a/c unit was very loud even on low (I like to keep air circulating). I'm a light sleeper and it really bothered me. Other than that the room and dining area was excellent (love their cinnamon buns in the morning).... More 

Helpful?
1 Thank cheryl h
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 31, 2015 via mobile

Great social center with plenty of tables, with guests getting delivered food from Mayberry Take Out servicing local resturants. Breakfast featured healthy fruit and deadly sausage gravy on buscuits which was delicous. Charge of $25 for each cat... U

Helpful?
Thank Tryalmostanything
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 15, 2015 via mobile

We were very pleased with the accommodations and the staff. Our room was clean and had everything we needed. The hotel in general was clean. Cleanliness is a biggie for most travelers. We found the staff to be extremely pleasant. Breakfast was very nice with many choices.

Helpful?
Thank Lisahugo
Gloucester, Virginia
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 14, 2015

This was our second stay at this hotel. We stay here during the Fall Leaves Festival. The rooms are clean and the free breakfast was good. The hotel is located in the middle of all the amenities. The is better than the Hampton Inn and less expensive.

Helpful?
Thank Jennifer J
Blaine, Minnesota
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 10, 2015

We specifically stayed in Mt. Airy to go to the Andy Griffith Museum. I wish the weather would have been more accomodating, but that's another story. When we made the reservation, we specifically asked for a room with a bathtub/shower. When we checked in, we were told there was only a walk in shower. Maybe not the end of the... More 

Helpful?
Thank Steven H
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed October 10, 2015

Hotel reminds me of a Super 8 with Holiday Inn name. Room is very plain. Bed was uncomfortable and sheets feel like sand paper. Bathroom sink wouldn't drain and has no water pressure. Shower was Super 8 quality. Breakfast was only enough to say they have breakfast. Everything seemed like they bought the cheapest possible. Orange juice tastes like watered... More 

Helpful?
Thank Kcknana
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Dear Kcknana, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. However, it is regrettable that the condition of the room, amenities, and quality of breakfast served fell below your expectations. Your feedback is of great importance to... More 

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