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Holiday Inn Express Raleigh-Durham Airport

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1014 Airport Boulevard, Morrisville, NC 27560
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1 room 1 guest
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Holiday Inn Express Raleigh-Durham Airport
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165 Reviews from our TripAdvisor Community

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Traveler rating
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    70
    17
    4
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

This is an older HI Express. Close to the airport. Elevator wasn't working properly... gave a loud BANG and jarred itself as it reached the floor. Had to call twice to get the shuttle to arrive... waited 25 minutes.

Was this review helpful? Yes
E C, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear kevin j, Thank you for taking the time to share feedback regarding your visit. Ensuring our guests' convenience is one of our priorities and we regret falling short of this goal while you were here. We will share your comments with our maintenance and shuttle teams to do a better job in the future providing the great service our... More 

Spring Hill, Florida
Level Contributor
121 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here several times with no major issues, but the property seems to need a bit of a face lift especially with the newly remodeled Hampton Inn right across the parking lot. The service is always outstanding when I stay here, but this time it seemed there were a couple people who were just hanging around the hotel... More 

Was this review helpful? Yes
E C, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear Dale S, Thank you for taking the time to write a review - we're glad you find us a great option when flying out of RDU and enjoy your visits overall. We appreciate your feedback regarding our look and will follow up on your concerns to ensure only guests and their parties are present at the property. Thanks again... More 

New Bern, North Carolina
Level Contributor
108 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Got an early flight? If so, it would be worth your time to come up and spend the night prior. You can drive to the airport, or use the hotel's shuttle while leave your car in their parking lot. Nice, clean and comfortable. I found front desk personnel to be very friendly.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear R_Seagle, We appreciate you taking the time to write a review! It's great to hear you enjoyed your stay and could take advantage of our park and fly option. Thanks again for your comments and we hope to see you for another visit soon! David Amick eCommerce Manager Daly Seven, Inc More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed there for two nights last weekend, and we will definitely go back again when we visit the area. The location was convenient, the hotel was clean, and the staff was friendly, especially the manager, Samir. He always had a smile on his face, and he greeted everyone, including children. Our air conditioner needed to be... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear Jennifer F, Thank you for reviewing our Holiday Inn Express! We're delighted to hear we succeeded in our goal of becoming your home away from home and that you found our staff outstanding. We can't wait to see you the next time you're in the RDU area! Thanks again for your praise. David Amick eCommerce Manager Daly Seven, Inc More 

Selkirk, New York
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Overnight stay after visiting local colleges before vacation in Hilton Head. Clean, nice pool, plenty of food nearby, superb breakfast, outstanding price and very friendly desk staff. Would stay here again without question.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear milkm23, Thank you for taking the time to write a review! We hope you enjoyed touring all of the local colleges and are glad you had an outstanding time all-around. Thanks again for your praise and we can't wait for your next visit! David Amick eCommerce Manager Daly Seven, Inc More 

1 review
1 of 5 stars Reviewed 3 weeks ago

My husband and I checked in yesterday July 31 approximately around 7:30. The front desk agent nesha was very rude. The moment we walked in she didn't greet us or say welcome. It took her a few minutes to ask for our name and then she reply saying she couldn't find our reservation so she asked my husband for our... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear Katherine Y, Thank you for taking the time to write a very detailed review and congratulations on your anniversary. We are so sorry for the mix-up and that our staff did not handle the matter to your satisfaction, as providing friendly, helpful service is one of our biggest priorities. We are following up to ensure we better handle such... More 

Maryland USA
Level Contributor
194 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I could see how you could have some trouble finding parking late at night but I had no issue late afternoon. Yes it is very convenient to the airport and has free transportation. Was greeted quickly at the front desk. Had a third floor king. Room had nice lighting, HVAC, TV and hot water. Oh I also had a fridge... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear panther61, Thank you for taking the time to review your stay! I'm glad you had a quiet, convenient stay and enjoyed the variety of in-room amenities we offer. We hope to see you the next time you're in the RDU area! Thanks again for your comments. David Amick eCommerce Manager Daly Seven, Inc More 

Charlotte, North Carolina
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed 4 weeks ago

this hotel and two others share the same parking lot. If you arrive late, good luck finding a parking place. Parking is the biggest downfall here. We arrived close to midnight here, I ended up having to make my own parking space. Checking in - well the front desk person's eyeglasses were up front, just not the person - waited... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear BSQ, Thank you for taking the time to share your experience. While we're glad you found our hotel quiet and comfortable, I do apologize for the inconveniences you experienced. We appreciate you bringing your concerns to our attention to follow up with our staff and provide the helpful, friendly service our guests expect an deserve. Thanks again for your... More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Excellent hotel in a great location. Front desk staff Nesha very nice. Room and facilities very clean. We arrived in late evening and had to get someone to the airport at 4am. Returned from airport and went back to room and slept a while room was quiet. Breakfast was hot and really good. Great variety for hotel. Coffee was good.... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear Daddavisfive, Thank you for reviewing your recent visit! I'm happy to hear you had an excellent stay and found our shuttle service convenient to get you back from the airport, even in the early morning. Thanks again for your comments and we hope to see you for another stay soon! David Amick eCommerce Manager Daly Seven, Inc More 

Alexandria, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

Located just off of I-40 and I-540, it was very convenient location for me. King Bed was wonderful, the bathroom modern with marble, rain shower head with plenty of force. I was on the ground floor. Just down the hall was the exercise room with an up-to-date reclining bike, elliptical and treadmill incl. a flat-panel TV.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear PT-Alexandria, Thank you for reviewing our Holiday Inn Express! I'm glad our location worked well for your needs and you enjoyed the amenities and facilities we offer. We look forward to your next stay! Thanks again for your praise. David Amick eCommerce Manager Daly Seven, Inc More 

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