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Holiday Inn Express Raleigh-Durham Airport

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1014 Airport Boulevard, Morrisville, NC 27560
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Holiday Inn Express Raleigh-Durham Airport
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Holiday Inn Express Raleigh-Durham Airport
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153 Reviews from our TripAdvisor Community

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Traveler rating
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    67
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
  • All months
    (153)
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    (43)
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1 review
1 of 5 stars Reviewed 4 days ago NEW

Unless you like getting woke up way too early don't stay here, I was woke by room service wanting to clean my room at 8am, This is from a very poor management team letting their room service start this early when the whole idea is getting a good nights rest . Very pissed off!!!!

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear Greg C, Thank you for taking the time to share feedback. Providing a restful stay for our guests is one of our biggest priorities and we regret falling short of your expectations. Our housekeeping staff typically starts their day by cleaning vacated rooms. After these have been cleaned, they start on rooms that are check-outs, but will not knock... More 

Monster, The Netherlands
Level Contributor
257 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is a good place to stay, good value, friendly people. Rooms are like you would expect from Holiday Inn Express. The hotel is located closely to the airport and the rooms offer all amenities and a good bed. The wi-fi connection and speed was disappointing however. The connection was not stable and speed was low. Breakfast was good... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear Aliceesjan, Thank you for taking the time to write a review - I'm glad you had a good stay overall and found our staff friendly! However, we regret that our Wi-Fi did not meet your needs and appreciate you bringing your concerns to our attention to follow up and improve reliability. Thanks again for your comments and we hope... More 

Lampang, Thailand
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent three nights here with my fiance as we were attending a wedding in the area. I don't generally enjoy large chain hotels, but was pleasantly surprised by the great service, accommodations, and cleanliness of the building. The complimentary breakfast was the best I've had, and the staff at the front desk went out of their way to make... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear Elisabeth S, We appreciate you reviewing our Holiday Inn Express and hope you had fun with the wedding festivities! I'm delighted you found our staff & complimentary breakfast outstanding and felt you received great value for your money. Thanks again for your praise and we look forward to seeing you the next time you're in the RDU area! David... More 

Lampang, Thailand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great stay at the holiday inn express. We stayed in the area for a wedding and this hotel offered a very convenient location for airport access. The staff was great and all of the facilities were very clean. Also important to mention is the great breakfast loaded with quality foods such as chobani yogurt.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear Keenan E, Thank you for taking the time to write a review - we hope you had fun at the wedding! It's great to hear our location was excellent for your needs and you loved our complimentary breakfast. Thanks again for your praise and we hope it won't be too long before your next visit! David Amick eCommerce Manager... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My mother and I came to Raleigh for a concert. We drove from Virginia and I did not want to drive back late at night so I decided to get a hotel. I was very pleased. Room was clean and staff was very friendly. I got coffee in the morning from the complimentary breakfast and it was surprisingly good. Only... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear Kaitlynn C, Thank you for taking the time to review us; we hope you & your mom had fun at the concert! We're happy you had a clean, comfy stay and enjoyed our complimentary breakfast. Thanks again for your feedback and we look forward to seeing you the next time you're in the Raleigh area! David Amick eCommerce Manager... More 

Manteo, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is a regular stay for me when I fly out of RDU. The park and fly is a great value and tonight we enjoyed a delicious complimentary meal brought in by the hotel. WOW, what a wonderful surprise. The buffet came with free beer or soda. I have come to expect a clean room and good service but tonight... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear Thomas M, Thank you for making us your regular destination in the RDU area and taking the time to write a review! We're delighted you always have a great visit and that you enjoyed our manager's reception during your most recent stay. We can't wait for your next visit! Thanks again for your praise. David Amick eCommerce Manager Daly... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I mistakenly reviewed the wrong hotel, they are both in close proximity of each other, it was the 1014 airport blvd where I received the service and I put the review under 930 airport blvd. Sorry for the mistake

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear efishncatbest, Thank you for taking the time to review our hotel! We're glad you had an excellent stay and hope you enjoyed visiting your grandchildren. We look forward to seeing you the next time you're in the RDU area! David Amick eCommerce Manager Daly Seven, Inc More 

1 review
1 of 5 stars Reviewed 4 weeks ago

We had several problems with our room- as other reviews say, the room (327) is out of date, smelled stale/smokey, and was overall not very pleasant. I was forced to overlook all of that because we had a very busy weekend planned helping friends prepare for their wedding. The first day I saw an ant in the bathroom, and didn't... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear Lauren H, Thank you for taking the time to write a very detailed review; we hope you enjoyed the wedding. Providing a clean stay for our guests is our biggest priority and we have followed up on your comments to ensure the pristine environment our guests have come to expect; we are happy to report no further issues of... More 

Boston, Massachusetts
1 review
1 of 5 stars Reviewed May 26, 2015

Room was clean and morning staff was great...however at checkin at night the front desk guy with british accent and black/grey hair seemed to have been drinking....bloodshot/hazy eyes, slurring words, and smelled of alcohol and cigarettes. I almost walked out but since it was late and I was tired of driving after 13 hours, decided to stay. The morning staff... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear Michael L, Thank you for taking the time to share feedback. While we're glad you found us very clean and rated the quality of your sleep highly, we sincerely apologize that we fell short of our goal in providing excellent service and are currently investigating your comments to ensure all of our staff meets our standards of conduct. Thanks... More 

Calabash, North Carolina
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 19, 2015

We stayed at the hotel for one night and left our car for 10 nights in their "Park, Stay, Fly" parking lot and took their shuttle to and from the RDU airport, which is about 2 miles away. This was a much better deal than parking directly at the airport, and the shuttle was there to pick us up within... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Raleigh-Durham Airport, responded to this review

Dear mangomanCharlotte, We appreciate you taking the time to review our Holiday Inn Express! It's great to hear you could take advantage of our Park & Fly option, as well as that you found your guest room so clean and spacious. We can't wait to see you the next time you fly out of RDU! Thanks again for your comments.... More 

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