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Four Points by Sheraton Raleigh Durham Airport

Certificate of Excellence
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1200 Claren Circle, Morrisville, NC 27560
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1 room 1 guest
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Four Points by Sheraton Raleigh Durham Airport
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244 Reviews from our TripAdvisor Community

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Traveler rating
    142
    73
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125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
  • All months
    (244)
  • Mar-May only
    (67)
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    (71)
  • Sep-Nov only
    (48)
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    (58)
All months
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

You can probably do better but it is not bad. Very conveniently located near the airport and RTP. Hooters located pretty much right in front of the hotel. Very cost effective. Front desk and rest of staff were super friendly. Bed was very comfortable. Liked the walk-in shower. Otherwise a very average hotel.Very average room. Took forever to get the... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

On our way to Orlando, FL from Staten Island, NYC and decided to stop at Raleigh area near I95. Great hotel first time at a Four Points by Sheraton and we LOVED it. Clean, and very QUIET - BTW returned on my way back up to NYC... And will definitely return!! (: Thank you ALL - Four Points at Morrisville,... More 

Was this review helpful? Yes
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Dear Angel D, Thank you for such a great review! We truly enjoyed you and your family and can't wait until you all decide to stop back in the area! Our goal is to always provide our guest with an honest, uncomplicated comfort and we are very pleased that we could provide this to you on both occasions of traveling... More 

Virginia Beach, Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago

Clean,convenient, no problems encountered. Stayed to be close to airport as we were leaving early the next morning. Friendly, nice staff. Gave us connecting rooms as we had 4 children with us. Great hotel, lobby nice. .

Was this review helpful? Yes
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Dear Billandlindab, Thank you for the great review and for choosing to stay with us! Our goal is to provide all guest with an honest, uncomplicated comfort and we know that connecting rooms for large families is very important so we try our very best to meet all guest request such as this. Once again thank you and we hope... More 

1 review
5 of 5 stars Reviewed 1 week ago

I called the hotel at 11:30pm as I was walking out of the airport. The free shuttle arrived within 2 minutes, and Timothy the driver was friendly and courteous. I got to the hotel a few minutes later and Michael at the front desk was also friendly and courteous. Maybe it's a North Carolina thing, but I appreciated how they... More 

Was this review helpful? Yes
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Dear Alexander G, Thank you for the great review! Our goal is to provide our guest with an honest, uncomplicated comfort and we are ecstatic that we could accomplish this goal on your recent visit to the Raleigh Durham Airport area. Also, thank you for recognizing some of our key team members Timothy and Michael. They're an asset to our... More 

Jacksonville, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Kimit, Perry, and Corey, are AWESOME! My daughter had an accident in the room and needed medical attention, and Kimit and Perry were so warm, concerned,and proactive in helping my mother and I to find nearby medical centers. The room service from Spinners was so delicious, and John was more than accommodating when my burger was undercooked. My gosh, this... More 

Was this review helpful? Yes
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Dear Natasha W, Thank you for such an awesome review of our hotel! Our goal is to provide our guest with an honest and uncomplicated comfort and we are very pleased this goal was accomplished. Thank you also for your wonderful comments in regards to Kimit, Perry, Corey, and John. They are definitely an asset to our team! We do... More 

Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The rooms were well lit and comfortable. The hotel is not within walking distance of the hotel but the shuttle picked us up at the airport in the middle of the night and drove us directly to the budget lot the next day. The restaurant is open until 2am, which is nice. All in all a pleasant experience.

Was this review helpful? Yes
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Dear Hannah R, Thank you for such a great review! We take pride in giving our guest an honest and uncomplicated comfort and with wonderful guest like yourself this mission is easy to accomplish. Also, thank you for enjoying some of our great amenities that we do offer here at our hotel such as our shuttle service and our late... More 

Beckley, West Virginia, United States
Level Contributor
410 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 272 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here so that we could catch an 0630 flight out of RDU. The room and public spaces were clean, our guest room was quiet without any road or airport noise, staff was pleasant, shuttle service to airport at 0430 was prompt, and we were allowed to park our car in the hotel parking lot for... More 

Was this review helpful? Yes
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Dear David S, Thank you for such a great review! We take pride in giving our guest an honest and uncomplicated comfort and with wonderful guest like yourself this mission is easy to accomplish. It is always a pleasure to provide our services such as our airport shuttle which we operate at all times of the airport being open as... More 

North Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is always clean and the staff is very courteous and pleasant. While during this visit we did not use the bar or restaurant, we have in the past. The food in the past has been good as well as the service.

Was this review helpful? Yes
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Dear vivnc, Thank you for such a great review! We take pride in giving our guest an honest and uncomplicated comfort and with wonderful guest like yourself this mission is easy to accomplish. Also, thank you for acknowledging our clean rooms and our wonderful team. We can't wait to welcome you back on your return visit to the Raleigh Durham... More 

Boise, Idaho
1 review
5 of 5 stars Reviewed July 23, 2015

I want to acknowledge the bartender/server, John. He was very polite & most gracious kind server I've had in all my years of travel. He had an entire restaurant full of people, but you wouldn't have known it because he took the time for each one of us at our table and went above & beyond. Thank you John for... More 

Was this review helpful? Yes
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Dear 123Babe3001, Thank you for your great review of our hotel as well as your restaurant experience. John is definitely a great asset to our team and we are elated that he could provide you with an honest and uncomplicated comfort that we strive to achieve daily. We look forward to seeing you again when you are in the Raleigh... More 

New Bern, North Carolina
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 23, 2015

Came in very late due to flight delay. Food still being served at restaurant (until 2am.) Great service and good, plentiful portions (always ask for daily soup - homemade.) Location is 10 minute shuttle ride from airport and you can leave your car at hotel, no charge. Staff amazing. Friendly & efficient. Rooms large and very clean. Have stayed here... More 

Was this review helpful? Yes
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Dear Bill9720, Thank you for such a great review! We take pride in giving our guest an honest and uncomplicated comfort and with wonderful guest like yourself this mission is easy to accomplish. Also, thank you for enjoying some of our great amenities that we do offer here at our hotel and we can't wait to welcome you back on... More 

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