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Four Points by Sheraton Raleigh Durham Airport

Certificate of Excellence
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1200 Claren Circle, Morrisville, NC 27560
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Four Points by Sheraton Raleigh Durham Airport
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259 Reviews from our TripAdvisor Community

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Chicago, Illinois
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The staff was very accommodating during the inclement weather. Property is clean, rooms are nice and the bar has several good beers on tap. Fitness room has the basics. Close to airport and one of the better properties near RDU.

Helpful?
Thank bkp21
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Dear bkp21, Thank you for your wonderful review of our hotel as well as choosing to stay with us during our recent "Snowmadeddon" :) Even during inclement weather we still strive to keep our promise to our guest by providing everyone with an honest and uncomplicated comfort. Thank you as well for sharing your experience that you had with our... More 

Wilmington, North Carolina
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed here on the way out to the West Coast from RDU. The staff made the experience excellent. Everyone was friend and the services were efficient including the shuttle ride to and from the airport. Highly recommended!!!

Helpful?
Thank Charles D
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Dear Charles D, Thank you for choosing to stay with us at the Four Points by Sheraton Raleigh Durham Airport and for taking advantage of our complimentary shuttle service to the airport. We pride ourselves in providing our guest with an honest and complicated comfort and we are elated that our team was able to ensure this on your recent... More 

Memphis, Tennessee
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is less than 5 minutes from the airport and right off the major highways. Super convenient for a quick in and out trip, especially if you have an early AM flight. Staff is great, food offerings are solid. I've stayed multiple times and never had a problem. Internet works great all over the hotel. The pool and gym... More 

Helpful?
1 Thank Csabs92
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Dear Csabs92, Thank you for choosing to stay with us at the Four Points by Sheraton Raleigh Durham Airport as well as for your awesome review! Our goal is to provide our guest with an honest, uncomplicated, comfort and it is always great to see that we can deliver this through our staff, food, and hotel amenities! We can't wait... More 

Edison, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 3, 2016

Stayed here for one night on my way to FL to NJ trip. The hotel was neat and clean; front desk people were friendly. Room was nice and spacious, food was available downstairs till 2 A.M. Overall had a good experience.

Helpful?
1 Thank Mala K
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Dear Mala K, Thank you for choosing to stay with us as you traveled from FL to NJ as well as your kind comments regarding our hotel rooms, food, and staff. Our goal is to provide an honest, uncomplicated comfort for our guest and we are excited that we were able to accomplish this goal during your stay. We look... More 

West Columbia, South Carolina
Level Contributor
88 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

Had a quick one night stay here at the end of December . nice hotel , fast and easy check in . Near airport , a couple restaurants , clean rooms , decent bar , gym and on site restaurant. Nice place to stay.

Helpful?
Thank DArdofSC
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Dear DArdofSC, Thank you for your awesome review and for choosing to stay with us at the Four Points by Sheraton Raleigh Durham Airport. Our goal is to provide our guest with an honest and complicated comfort and we are elated that we were able to accomplish this on your recent although quick stay. We look forward to you staying... More 

Beaufort
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 16, 2015 via mobile

I go to Raleigh area quite often and have stayed in different hotels but I'm in love with this Four Points. I had great experience. Their front desk and kitchen staff is awesome. Very neat and clean. Near to Raleigh, Durham and Cary. This will be my home away from home😀

Helpful?
Thank N D
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

N D, Thank you for choosing to stay with us at Four Points by Sheraton RDU as well as for your awesome review! Our goal is to provide guest with an honest, uncomplicated comfort and we are elated that we were able to obtain our goal! Thank you as well for taking advantage of our full service restaurant and letting... More 

Orlando, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 8, 2015

This Four Points is basically a truck stop motel that serves beer and limited menu items in a crowded lobby. The rooms have updated furnishings but are very cheap and harsh. The laminate floor in the entry and large gap under the door contributes to the noisiness of the rooms. Soap and shampoo is available in wall mounted dispensers like... More 

Helpful?
Thank J L
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Dear J L, Thank you for taking the time to complete a review for our hotel. As a brand, Four Points by Sheraton, we pride ourselves in providing guest with an honest, uncomplicated comfort. We follow all standards provided as a brand to bringing our guest with the level of service that is set by Starwood as displayed by our... More 

Orange, Connecticut
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 18, 2015 via mobile

Stayed two nights at the Four Points Sheraton for a business trip. I was looking for a clean comfortable room and a lobby bar so we may have some cocktails after a long day of business. This hotel did not disappoint. Well stocked bar. Simple but satisfying menu in a casual setting. The rooms were spacious and clean. Front desk... More 

Helpful?
Thank Kristin Z
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Greetings Kristin Z, Thank you for choosing to stay with us at the Four Points by Sheraton RDU as well as for the awesome review. Our goal is to provide all of our guest with an honest and uncomplicated comfort and we are pleased that we met our goal. Thank you for recognizing all of the amenities such as our... More 

Minneapolis, Minnesota
Level Contributor
169 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed November 6, 2015

I find it somewhat challenging to write reviews about hotels like the Four Points Sheraton Raleigh Durham Airport because it's a value hotel and therefore, somewhat by definition, not expected to be exceptional. That said, I sincerely believe that some value hotels can actually be exceptional and deserving of excellent ratings. This hotel does not deserve an Excellent rating, however.... More 

Helpful?
Thank Jay M
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Jay M, Thank you for choosing to stay with us and for your review. Our goal is to provide our guest with an honest and uncomplicated comfort and when we don't reach our goal it is definitely a major situation for us. I can assure you that our team is not allowed to use cell phones at the front desk... More 

Knoxville, Tennessee
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 10, 2015 via mobile

Ok I know that I shouldn't care but a couple things took me as odd. We requested a king bed room and we arrived after 4pm. Our room was not ready and we got moved to a double standard room. OK fine. It was nice but not as nice as the picture. When we left to run and get a... More 

Helpful?
1 Thank Kevin K
Alisha M, Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review

Dear Kevin K, Thank you for taking the time to complete a review about our hotel. Our goal is to provide all of our guest with honest, uncomplicated, comfort and we do apologize if we did not meet this goal. We also thank you for bringing to our attention the issues with that the group that was occupying our meeting... More 

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