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Residence Inn Raleigh-Durham Airport

3.0 of 5 2020 Hospitality Court, Morrisville, NC 27560
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Certificate of Excellence 2014
Residence Inn Raleigh-Durham Airport
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Residence Inn Raleigh-Durham Airport
Residence Inn Raleigh-Durham Airport
Residence Inn Raleigh-Durham Airport
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87 reviews from our community

Traveler rating
    40
    31
    11
    3
    2
See reviews for
23
14
6
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (87)
  • Mar-May only
    (24)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (20)
All months
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the hotel with large family. The Family Suite was very spacious. The hotel is also very pet friendly; we stayed with our large lab mix dog. The Hotel helped us get to airport with dog. Incredible staff!

Was this review helpful? Yes
Greer, South Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I planned a quick trip with my wife and 2 children, 15 months and 3 months old. The Front Desk ladies were so nice and welcoming. They were interacting great with my child and just made me feel at home. We had a few requests that they completely changed everything around to accomodate. Once in the room, it was super... More 

Was this review helpful? Yes
Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear Joshb, Thank you for staying at the hotel and providing us your feedback. I was so pleased to read that you and your family had a great stay and that the front desk associates, Michelle and Charisse, were very nice and friendly! I will make sure that I share your nice comments about their interaction with your child made... More 

Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Was there for 3 nights. They barely cleaned the room. Took towels but didn't replace them or shampoo. When we got back later the second night we noticed there were no towels so we called the front desk, had to call three times and then finally got towels an hour 1/2 later. Rooms were not cleaned at all in between... More 

Was this review helpful? Yes
Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear 1124sunshine, Thank you for picking the Residence Inn Raleigh-Durham Airport as your accommodations for your family. I was disappointed to read that we did not deliver the service that our guests rave about during your visit with us. I am very sorry for all the inconveniences you experienced and I am so appreciative that you brought this to my... More 

Detroit, Michigan, United States
1 review
5 of 5 stars Reviewed October 9, 2014

This was a wonderful experience here in Raleigh-Durham. The rooms were absolutely beautiful, but not only that, the staff was superb! This was a business trip and my colleagues enjoyed the hospitality also. Our Events Coordinator was on point and there was nothing she could of done to make our conference go any smoother. We were here from eight different... More 

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Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear ElviriaB, Thank you for staying at the Residence Inn Raleigh Durham Airport and providing us your feedback. It was so great reading that you had a wonderful experience, the rooms were beautiful and the staff was superb! I also appreciate your comment about our Event Coordinator, Charisse Welch, being on point and there was nothing else she could have... More 

Cary, North Carolina
1 review
5 of 5 stars Reviewed October 2, 2014

I was blessed to have met the Events Coordinator at this hotel. What a wonderful and caring person to have working for you. She was so accommodating to all that I asked and said she would take care of it with a smile, and this was even before I met this lady. I could hear her smile over the phone.... More 

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Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear Cindy J, Thank you for staying at the Residence Inn Raleigh Durham Airport and for providing us your feedback. It was an absolute joy to read that you felt blessed to have met Charisse, our Event Specialist, and thank you for all your nice comments about her being so accommodating, doing everything with a smile, and going above and... More 

Manchester, New Hampshire
Senior Contributor
46 reviews 46 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 25, 2014

My work put here for two months. Now for those of you that have spent any length of time at a hotel, it's hard to be away from the comforts of home. This hotel staff has been so incredible and so nice. I couldn't have asked for a better place to stay. Out of all the hotels I've stayed in... More 

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Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear Keri T, Thank you for choosing the Residence Inn Raleigh Durham Airport and providing us your feedback. I was so pleased to read that with all the traveling that you do, our hotel staff is the best ever and that we provided you with your best hotel experience! I will make sure I share your thoughts with the rest... More 

Syracuse
Top Contributor
137 reviews 137 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 27, 2014

I must start with saying that the people were very helpful. From early check in request to recommendations for dinner they were very friendly. The pool is nice. My room had a nice fire place. I used the treadmill at their gym. It was very nice. I would stay here again.

Was this review helpful? Yes
Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear Carolyn W, Thank you for staying at the Residence Inn Raleigh Durham Airport and for saying your visit with us was excellent! I am pleased to read that from the very beginning, you felt our staff was very helpful and friendly. I am glad you had an opportunity to enjoy our pool while you were here. We are looking... More 

Apex, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed August 26, 2014

My out of town guests have stayed at the Residence Inn-RDU in the past and have always told me how everyone on staff is friendly. We recently held two meetings at the hotel using their meeting space with a block of rooms for overnight guests. The Event Specialist was flexible with our requests (many were last minute) and went above... More 

Was this review helpful? Yes
Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear Betty C, Thank you for staying at the Residence Inn Raleigh Durham Airport and providing us your feedback on how in the past, your out of town guests expressed how everyone on our staff is friendly. It was a pleasure to read that our Event Specialist, Charisse, was flexible with your requests, went above and beyond to make sure... More 

Columbia, Maryland
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 19, 2014

This was my first time in the Raleigh/Durham area and I chose the Residence Inn because it was a family trip and I have several kids. There were many restaurants in walking distance and it's convenient to the airport. I will most likely stay here when I return to the area.

Was this review helpful? Yes
Melissa L, Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear Jason Bulger, Thank you for providing feedback and for choosing the Residence Inn Raleigh Durham Airport hotel as your accommodations for your first family trip to the area and that we were conveniently located within walking distance to many restaurants! I am pleased to read that you will mostly like stay at our hotel when you return and we... More 

Stuttgart, Germany
Top Contributor
219 reviews 219 reviews
70 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed July 27, 2014

I stay exclusively at Marriott properties (if available) as I travel around Europe and the U.S. So after a 18 hour travel-day from Europe, I booked a room at the Residence Inn by RDU for one night before continuing on my westward travel. It appears the property was recently upgraded - as the lobby and the rooms seemed modern. Bed... More 

Was this review helpful? Yes 1
Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear Oldranger81, Thank you for taking the time to send your feedback and for noticing that our property was recently upgraded, that the bed was nice, the room interior was laid out comfortably, and was a good layout for a business traveler. Thank you for also mentioning that our breakfast filled the need before your 3-hour drive to western NC... More 

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Additional Information about Residence Inn Raleigh-Durham Airport

Address: 2020 Hospitality Court, Morrisville, NC 27560
Location: United States > North Carolina > Morrisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Raleigh-Durham Airport 3*
Number of rooms: 120
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Also Known As:
Residence Inn Raleigh-Durham Airport Hotel Morrisville
Residence Inn Morrisville
Morrisville Residence Inn
Hotel Style:
#3 Business Hotel in Morrisville
#10 Family Hotel in Morrisville

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