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All 18 Morrisville hotels

Residence Inn Raleigh-Durham Airport

3.0 of 5 Hotel   |   2020 Hospitality Court, Morrisville, NC 27560
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Residence Inn Raleigh-Durham Airport
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81%
Ranked #12 of 18 hotels in Morrisville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
oldranger81 Stuttgart, Germany
  • Reviews (77)
  • Photos (43)
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77 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Any
English first
Stuttgart, Germany
Top Contributor
211 reviews 211 reviews
68 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stay exclusively at Marriott properties (if available) as I travel around Europe and the U.S. So after a 18 hour travel-day from Europe, I booked a room at the Residence Inn by RDU for one night before continuing on my westward travel. It appears the property was recently upgraded - as the lobby and the rooms seemed modern. Bed... More

Was this review helpful? Yes
Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear Oldranger81, Thank you for taking the time to send your feedback and for noticing that our property was recently upgraded, that the bed was nice, the room interior was laid out comfortably, and was a good layout for a business traveler. Thank you for also mentioning that our breakfast filled the need before your 3-hour drive to western NC... More

Miami, Florida
2 reviews
1 of 5 stars Reviewed 1 week ago NEW

I was working in the Triangle area. I was on a huge project for UNC. I stayed at the Residence Inn as it was right across the street from my work. The room was clean and most of the staff was nice, but I have never stayed at a Marriott property in my life that asked for a week in... More

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Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear Rachel A, Thank you for taking the time to give us your feedback and I am sorry to read you did not enjoy your time with us. I apologize for the inconveniences you experienced during your stay and I would welcome the opportunity to address your comments personally with you over the phone. Please feel free to call me... More

Clemson, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

This wasn't a pleasure trip by any measure--emergency surgery 100's of miles from home isn't my idea of fun. But thanks to Charisse and Edmund, this Residence Inn became a home away from home during a stressful ordeal. Charisse went out of her way to make things as easy and comfortable possible--from helping us find the place over the phone... More

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Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Thank you StephenH for choosing our hotel as your place of stay while you were in town for emergency surgery and that our hotel was a home away from home during a stressful ordeal. I am pleased to hear that our hotel associates, Charisse and Edmund went out of their way to make sure you were as comfortable as possible.... More

Northbridge, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

Ms. Charisse at the front desk was outstanding. She made me feel right at home from the moment I walked in to the Hotel. Ms. Charisse ensured Customer Satisfaction. Too bad there are not more of her in this world.

Was this review helpful? Yes
Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Thank you Joe A for your positive comments about Charisse and that she ensured Customer Satisfaction! I was happy to know that she made you feel right at home from the moment you walked into the hotel. I will make sure that I share your wonderful compliments with her and the staff. On behalf of the Residence Inn RDU Airport... More

Pinehurst, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed here for several days to attend a training seminar. The room was nice and very clean and from within the room, noise from the airport was not too disturbing. All the staff I encountered were lovely but I have to say Charisse at the front desk was exceptional. Always with a friendly smile and hello. They provide a... More

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Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Thank you BureauLisa for staying with us for your training seminar. We appreciate your positive comments about our complimentary breakfast, evening social hour and one of our hotel associates, Charisse. I am glad to hear that our hotel is conveniently located near a myriad of shops and restaurants and you did not have to travel far to any of your... More

Tucson, Arizona
Senior Contributor
48 reviews 48 reviews
46 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed June 16, 2014

We made our first trip to the Raleigh/Durham area last week. This hotel was convenient to the airport, freeways and within easy drives of everything in the area. There was a little airplane noise but nothing too distracting. The room was clean and spacious, the staff was attentive and friendly and the amenities including breakfast and happy hour were good.... More

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Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear Gregg60, Thank you for picking the Residence Inn Raleigh Durham Airport Hotel for your accommodations on your first visit to the area! We pride ourselves on delivering great customer service and appreciate you mentioning how attentive and friendly the staff were during your stay! We are conveniently located to many dining options but I was pleased to know that... More

2 reviews
5 of 5 stars Reviewed June 5, 2014

This the nices Residence Inn I have ever stayed in. Its convenient to RDU within minutes. The rooms were exceptionally clean and comfortable. The staff were friendly and always ready to help. The breakfast was very good and always fresh. The front desk staff were great especially Evelyn and Michelle. I would recommend staying here to anyone.

Was this review helpful? Yes
Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear Johuntas H, Thank you so much for your review and 5-star rating!!! We are ecstatic that we are the nicest Residence Inn that you have stayed in. Thank you for the recommendation to others, as well as the positive comments about the exceptionally clean room, friendly staff, and fresh breakfast. Your feedback is appreciated and will be shared with... More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 1, 2014

I'm exclusively a Marriott traveler. This property was terrible on every level. Easily the worst Marriott I've ever stayed. Staff is like dealing with highschool bullies - uninterested when told there were dirty towels in the room - inappropriate and unprofessional. Old looking and not updated. Equal to a budget inn. Avoid.

Was this review helpful? Yes
Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear Showbiznas, Thank you for your review. I am very sorry that we did not meet your expectations during your stay with us. We take customer feedback very seriously and I have conferred with my entire staff concerning your stay. As you can see from the reviews below, we pride ourselves on our professional staff and excellent customer service. We... More

Orlando, Florida
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 12, 2014

One of the nicest Residences I've stayed in. The standard decor looked a little more modern and new. There was a nice fireplace in our room which we utilized and warmed myself and my wife up. The gym has free weights which is always a plus. Standard breakfast at a residence. I'd definitely stay here again if I was in... More

Was this review helpful? Yes
Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear GregTrav28, Thank you for your 5-star rating and for taking the time to share your Residence Inn experience. You are correct about our upgraded décor as we completed our lobby and room renovation last year. Thank you for your kinds words and for making the choice to stay with us. We hope to see you soon. Sincerely, Melissa Lee,... More

Cary, North Carolina
1 review
5 of 5 stars Reviewed May 4, 2014

Our stay at the Residence Inn was wonderful. We would highly recommend this hotel to anyone needing to stay in the RDU area, particularly if you need somewhere that is pet-friendly. The rooms are very clean and comfortable. The staff is exceptionally friendly and helpful. The free breakfast is refreshed often and delicious! We will definitely stay here again!

Was this review helpful? Yes
Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear Elizabeth S, We are excited to hear that you had a wonderful stay and would recommend us to others. We are definitely a pet-friendly hotel and we welcome your pet as family. Thank you for your positive comments about our staff and delicious breakfast as well. We appreciate your stay and we hope to see you very soon. Sincerely,... More

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Additional Information about Residence Inn Raleigh-Durham Airport

Address: 2020 Hospitality Court, Morrisville, NC 27560
Phone Number:
Location: United States > North Carolina > Morrisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Raleigh-Durham Airport 3*
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Also Known As:
Residence Inn Raleigh-Durham Airport Hotel Morrisville
Residence Inn Morrisville
Morrisville Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Business Hotel in Morrisville
Hotel Class
Number of rooms
120

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