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Residence Inn Raleigh-Durham Airport

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2020 Hospitality Court, Morrisville, NC 27560
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1 room 1 adult
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Residence Inn Raleigh-Durham Airport
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105 Reviews from our TripAdvisor Community

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Beaufort, South Carolina
Level Contributor
141 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We had a quick visit to Raleigh and tried the Residence Inn near the airport. The check-in process was perfect with a very professional and friendly reception. The room was well appointed. The only problem we had was with the bed. It almost felt like you were sleeping on a trampoline. Most hotels these days have recognized the importance of... More 

Helpful?
Thank David E
Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear David E, Thank you for staying at the Residence Inn Raleigh Durham Airport. We also appreciate you mentioning the professionalism and friendliness of our guest service associate. Even though our room suites are well equipped, you did not have a good sleep experience. We had our hotel renovation in the latter part of year 2014 and all the bedding... More 

Elmhurst, Illinois
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 27, 2015

The Residence Inn is as expected. Very clean roomy and updated. The breakfast is varied and good. The staff is the reason that this property separates itself from the competition. Both Angela and Felicia went above and beyond. We unfortunately left an item behind and they tracked it down right away. Check in was very pleasant and we were able... More 

Helpful?
Thank Jim M
Pittsburgh, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 9, 2015 via mobile

Great and personable staff from management to food prep to housekeeping; extremely clean and comfortable accommodations. Lots of outdoor courtyard seating nearband around pool. Happy hour two weekday nights with light snacks and wine. Free airport shuttle. About 25 minutes from Raleigh financial district by Uber- which I never waited more than 5 minutes for. Highly recommended for business or... More 

Helpful?
Thank sparkachu
Myrtle Beach
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed October 5, 2015

This hotel will take care of the traveler, especially if you are flying out. Michelle and Angela are both genuinely interested in taking care of guests both at check in and afterward. Marriott should be very happy to have them. The shuttle service is prompt and they allow you to leave your vehicle there whole you are away.

Helpful?
Thank levio
Raleigh, North Carolina
1 review
5 of 5 stars Reviewed September 30, 2015

I really enjoyed staying at this hotel. The staff was so warm and friendly. It was very convenient if you need work space or to get that home like feeling. Torrie is the bomb! Such a sweet person with a lot of personality along with all of the other employees. Will definitely stay again.

Helpful?
Thank Valerie R
Elizabeth City, North Carolina
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed September 28, 2015

Stayed 1 night prior to my flight early the following morning. Front desk staff was excellent and very informative. Room had everything you needed; nice and clean and plenty of room for my son & I. I did make this reservation through Priceline. Upon arrival I wanted to schedule the shuttle for the morning and was told that the shuttle... More 

Helpful?
Thank iluvtogo
Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

I was so happy to hear that we had everything you needed for you and your son during your visit to the Raleigh Durham Airport Residence Inn by Marriott. Thank for sharing that our Front desk staff was excellent and very informative and our Rooms had everything you needed; nice and clean and plenty of room for you and your... More 

College Station, Texas
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 22, 2015

Was on a 5-night stay for business. We had a little difficulty with our reservation, but Angela helped us get it straightened out at the front desk. In fact, Angela was a nice constant at the front desk throughout the stay; very friendly, helpful, and ready to assist. The hotel layout is in multiple buildings, but all the usual Residence... More 

Helpful?
Thank mbrewer41
Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear mbrewer41, Thank you for staying at the Residence Inn Raleigh-Durham Airport Morrisville. We appreciate the comments you made about the staff and how Angela is a nice constant at the front desk by being helpful, friendly and ready to assist! If your travels bring you back to the area, we hope that you will come and stay with us... More 

New York
Level Contributor
124 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed August 18, 2015 via mobile

Michelle and Angela at the front desk are the faces of Marriott! Professional, beautiful, friendly. We stayed in the 1st building, 3rd floor, 1 bedroom. Very clean and nice and b updated. Loved the room. Perfect for business! The fitness room was good. They do need antibacterial wipes in the room for the machines to be wiped down after each... More 

Helpful?
Thank RCCRUISER2006
Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear RCCRUISER2006, Thank you for choosing the Residence Inn Raleigh-Durham Airport Morrisville for your hotel accommodations.It was a joy to read your feedback and all the wonderful comments you made about the staff, especially Angela and Michelle, and the professional customer service and hospitality they provide to you and all of our guests! I do hope that if your travels... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 11, 2015 via mobile

What a hotel should be all about, all hotels should be required to go thru this hotel's training policy. Very nice place, great staff and safe location. Close to all the right thing's. I always stay at this hottel when visiting family in the area and they always remember me no matter how long it's been since my last stay.... More 

Helpful?
1 Thank Deutsche2
Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear Deutsche2, Thank you for staying at the Residence Inn Raleigh-Durham Airport Morrisville. I am always pleased with the hospitality and customer service our team provides to all of our guests but I was especially proud when I read your feedback about how all hotels should be required to go through our training policy! Your thoughtful comment about wanting to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 10, 2015

Stayed at hotel for business and very pleased. Nice hot breakfast, with a large selection. Room clean and will stocked. I have allergy to frebrez, called ahead to make sure they don't use and front desk very helpful. Fresh baked cookies and coffee on our last day of training. Yum.

Helpful?
1 Thank Ladybugz R
Melissa L, General Manager at Residence Inn Raleigh-Durham Airport, responded to this review

Dear Ladybugz R, Thank you for staying at the Residence Inn Raleigh-Durham Airport Morrisville. We are pleased that you enjoyed your stay with us and our hotel had everything you needed. Charisse, Event Specialist, wanted to surprise you and the rest of your team members on the last day of training with freshly brewed coffee and fresh baked cookies. I... More 

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