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Extended Stay America - Raleigh - RDU Airport

2.0 of 5
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2700 Slater Road, Morrisville, NC 27560
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Extended Stay America - Raleigh - RDU Airport
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Ranked #18 of 18 Hotels in Morrisville
A recent review
4 of 5 stars Reviewed March 31, 2015
Marcus P Orlando, Florida, United States
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76 Reviews from our TripAdvisor Community

Traveler rating
    32
    7
    7
    10
    20
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14
9
17
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Coalville
1 of 5 stars Reviewed 4 days ago NEW via mobile

I had the worst experience. First room smelled strongly of smoke, my daughter flushed the toilet and it immediately flooded all through the bathroom and out into the kitchen area. Second room door was open when we got there and we realized it wouldn't close tight... Room also smelled strongly of smoke. Packed back into the car and went to... More 

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Ottawa, Ontario, Canada
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed April 21, 2015

Ended up here while stranded at the Raleigh airport. One positive thing was that the (overworked) front desk staff was friendly and helpful. However, when I made my way up past cigarette butts and miscellaneous cookie wrappers up to a room which appeared to have been recently occupied, her friendly manner was not enough to help me overcome my distate.... More 

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Orlando, Florida, United States
2 reviews
4 of 5 stars Reviewed March 31, 2015

The front desk staff was very nice and did everything they can to make our stay a very enjoyable one. With construction going on it seemed like it was going to be rough but the staff made sure we had all the help we needed and we had clean towels, the room was very clean and we had an overall... More 

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Raleigh, North Carolina
1 review
2 of 5 stars Reviewed March 25, 2015

The front desk seemed extremely nice and were very helpful. Throughout the whole visit I have nothing bad to say about them. My hotel room on the other hand....the first room I was given was clearly not cleaned, the trash was full, bedding was everywhere and all the towels were used in the bathroom. I called the front desk and... More 

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Durham, North Carolina
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 7, 2015

I will preface with saying that we had to seek a hotel due to inclement weather and prolonged power outages in the area, most hotel/motels/no-tels in the area were at maximum occupancy. When we arrived, two hours after reservation, the desk clerk was unprofessional. She immediately questioned my reservation and I explained that I had booked online several hours ago.... More 

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Nags Head, North Carolina
1 review
5 of 5 stars Reviewed December 19, 2014

My room was comfortable and clean. Pretty basic, which is what I expected for the great price I got. The very best part of my stay was the friendly staff. They went out of their way to make sure everything was good.

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Manager_11525, General Manager at Extended Stay America - Raleigh - RDU Airport, responded to this review

The feedback provided in your review is much appreciated. I am glad to know that my staff was able to make your stay comfortable. Our team is committed to satisfying our guests, so we are very thankful for your feedback. If you have any additional feedback, we would like to hear it. Please contact me, at rdu2@extendedstay.com, so we can... More 

Raleigh, North Carolina
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed December 12, 2014

I stayed one night and immediately cancelled my other two nights. There were strange people lurking around outside on the floor I stayed on which was very uncomfortable. The first room key I was given was for a room that appeared occupied! I was horrified when I walked in. Once I got to a vacant room, it was the worst... More 

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Manager_11525, General Manager at Extended Stay America - Raleigh - RDU Airport, responded to this review

I appreciate you bringing your experience to our attention. I am so disappointed to read that you were initially checked into the incorrect room, and that you experienced noise disturbances from neighboring guests. Please accept my apology. In response to your review, I will work with my front desk staff to review our check-in procedures to ensure that we are... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 15, 2014

NEVER in my life have too deal with bed bugs, but in this gross place I got bed bug bites. I had to left the luggage and checked out as soon that I foun d out that the bites I got was bed bug bites. The bed bug that I killed was like 1/4" big. In addition, the kitchen sink... More 

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1 review
5 of 5 stars Reviewed October 14, 2014

This place owns up to its name extended stay America because it's definitely somewhere u would wanna stay for a extended period of time awesome location very friendly staff they make u feel so comfortable and like there family, they don't come banging on ur door at checkout there very patient and understanding and give u ur privacy just like... More 

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Manager_11525, General Manager at Extended Stay America - Raleigh - RDU Airport, responded to this review

Thank you for taking the time to write a review of our hotel. I am happy that you enjoyed your quiet room and our friendly staff during your stay with us. It's great to hear that we were able to provide you with a "home away from home" experience in a convenient location. I will be sure to share your... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 19, 2014

I've been staying here at this location for over 6 months now and although I am finally moving out to a new apartment I will miss this "home away from home". I have to say, the girls in the office are the reason this was our home for this long. Specifically, Jennifer. Jennifer always made my day, either with a... More 

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