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All 10 Morganton hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   1273 Burkemont Avenue, Morganton, NC 28655
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Ranked #4 of 10 hotels in Morganton
  • Overview
  • Reviews (32)
  • Photos (6)
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32 people have reviewed this hotel

Traveler rating
    5
    7
    5
    4
    11
See reviews for
10
5
2
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We arrived late at night and didn't research hotel before our stop. The night clerk was extremely nice and even gave is a discount on our room. Day clerk was helpful and super nice. Lobby was clean and pleasant looking. Carpets were clean with no visible spots or tears. The room was clean, no odors, had everything we needed and... More

Was this review helpful? Yes
Angel C, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Woodbridge, New Jersey, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I was on a Motorcycle weekend trip and booked the hotel late for a night at Hotels.com. When I arrived at about 7:30pm, the room was ready and the check-in went quick and friendly, I was given room 302 and when I got to the room it was like walking into a jungle - hot and sticky. Maybe the room... More

Was this review helpful? Yes
Angel C, Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us. Please be assured I have addressed the front desk agent responsible for checking you out; Customer service is our first priority at the Comfort Inn and Suites. I do apologize for the mugging feeling issues you experienced in your room. Our policy is to leave the air conditioners on to low setting so that... More

Greenville, North Carolina
1 review
4 of 5 stars Reviewed July 23, 2014

Manager/Owner was extreemly rude to me during check in. I was given a smoking room when I checked in. I stated to the check in person that I had reserved a non smoking room. the desk clerk stated that was all they had. I said tis was unaceptable. The manager/owner stepped up and said that he could tell me to... More

Was this review helpful? Yes
Winter Park, Florida
Top Contributor
57 reviews 57 reviews
41 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed July 21, 2014

I try and be pretty fair and judge a hotel by what it should be based on level and price but this was not a good experience any way you look at it. There were frequent epoisodes of no water at all, no internet access, broken fixtures (toilet/fridge/ice maker). It was cheap, but stuff should work as advertised. Here it... More

Was this review helpful? Yes
Angel C, Manager at Comfort Inn & Suites, responded to this review

I was not able to find your reservation here at my property. At your convenience, could you please contact me so I could discuss your stay? Thanks, More

Callands, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

My hubby and I went there for business, but it was a total pleasure to stay there! The staff truly went out of their way to insure we had the best stay possible! There was even a moment where the internet wasn't working in the business center, and they helped me get the info that I needed from the internet!... More

Was this review helpful? Yes
Angel C, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your kind words! We look forward in serving you in the near future. Have a pleasant day! More

Raleigh, North Carolina
Top Contributor
50 reviews 50 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 21, 2014

I was surprised to read other reviews of this hotel as we had nothing but a great experience! We did not make a reservation and just pulled in during our travels. We received a great rate and were pleased. We could not get a large room for our family of 5 but we had a blowup mattress for one of... More

Was this review helpful? Yes
Angel C, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your comments. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Palm Beach Gardens
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed June 20, 2014

I really don't know what else to say. Experienced one problem after another. Hotel Manager raise quoted rate by $10 and proceed to argue I was wrong. Found dead bug, old apple in fridge in room. From the manager to other front desk staff...poorest service ever received. Unfriendly and do not care about their guest. Found nasty moldy cream cheese... More

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morganton, nc, United States
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed May 28, 2014

Booked this room during travel on Memorial day weekend, sight unseen. We arrived late that night when other lodgings were full. We were disappointed when we arrived, but were tired and needed to get off the road. The receptionist at check-in was a dolt ... acted as if she was disturbed and was doing us a favor by checking us... More

Review collected in partnership with Best Western

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Hedgesville, West Virginia
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 22, 2014

I would have rated this hotel higher if the price was in the 70's range, not the 90's something range. In several nights stay we had the WiFi go out and average of 8-10 times a night, while using it. Very poor wifi service. Shower curtain let water in the bathroom floor. They only have one microwave, so kitchen staff,... More

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Conway, South Carolina
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 22, 2013

Just OK. Large bathroom. I had a room with two queen beds which were comfortable. Heater was very noisy on low but was more quiet on high. Room was large enough. Wifi was marginal as it dropped out several times and was pretty slow. Cable TV channel selection was slow and lackluster. TV was an adequate LG flat screen. Could... More

Was this review helpful? Yes
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Additional Information about Comfort Inn & Suites

Address: 1273 Burkemont Avenue, Morganton, NC 28655
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Morganton
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn & Suites 2*
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Morganton
Morganton Comfort Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
72

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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