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All 10 Morganton hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   1273 Burkemont Avenue, Morganton, NC 28655
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Ranked #4 of 10 hotels in Morganton
  • Reviews (30)
  • Photos (6)
  • Amenities
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  • Room tips (7)
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30 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Greenville, North Carolina
1 review
4 of 5 stars Reviewed 1 week ago

Manager/Owner was extreemly rude to me during check in. I was given a smoking room when I checked in. I stated to the check in person that I had reserved a non smoking room. the desk clerk stated that was all they had. I said tis was unaceptable. The manager/owner stepped up and said that he could tell me to... More

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Winter Park, Florida
Top Contributor
54 reviews 54 reviews
39 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 1 week ago

I try and be pretty fair and judge a hotel by what it should be based on level and price but this was not a good experience any way you look at it. There were frequent epoisodes of no water at all, no internet access, broken fixtures (toilet/fridge/ice maker). It was cheap, but stuff should work as advertised. Here it... More

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Angel C, Manager at Comfort Inn & Suites, responded to this review

I was not able to find your reservation here at my property. At your convenience, could you please contact me so I could discuss your stay? Thanks, More

Callands, Virginia
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My hubby and I went there for business, but it was a total pleasure to stay there! The staff truly went out of their way to insure we had the best stay possible! There was even a moment where the internet wasn't working in the business center, and they helped me get the info that I needed from the internet!... More

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Angel C, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your kind words! We look forward in serving you in the near future. Have a pleasant day! More

Raleigh, North Carolina
Top Contributor
50 reviews 50 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 21, 2014

I was surprised to read other reviews of this hotel as we had nothing but a great experience! We did not make a reservation and just pulled in during our travels. We received a great rate and were pleased. We could not get a large room for our family of 5 but we had a blowup mattress for one of... More

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Angel C, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your comments. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Palm Beach Gardens
3 reviews 3 reviews
1 of 5 stars Reviewed June 20, 2014

I really don't know what else to say. Experienced one problem after another. Hotel Manager raise quoted rate by $10 and proceed to argue I was wrong. Found dead bug, old apple in fridge in room. From the manager to other front desk staff...poorest service ever received. Unfriendly and do not care about their guest. Found nasty moldy cream cheese... More

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morganton, nc, United States
3 reviews 3 reviews
3 of 5 stars Reviewed May 28, 2014

Booked this room during travel on Memorial day weekend, sight unseen. We arrived late that night when other lodgings were full. We were disappointed when we arrived, but were tired and needed to get off the road. The receptionist at check-in was a dolt ... acted as if she was disturbed and was doing us a favor by checking us... More

Review collected in partnership with Best Western

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Hedgesville, West Virginia
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 22, 2014

I would have rated this hotel higher if the price was in the 70's range, not the 90's something range. In several nights stay we had the WiFi go out and average of 8-10 times a night, while using it. Very poor wifi service. Shower curtain let water in the bathroom floor. They only have one microwave, so kitchen staff,... More

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Conway, South Carolina
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 22, 2013

Just OK. Large bathroom. I had a room with two queen beds which were comfortable. Heater was very noisy on low but was more quiet on high. Room was large enough. Wifi was marginal as it dropped out several times and was pretty slow. Cable TV channel selection was slow and lackluster. TV was an adequate LG flat screen. Could... More

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Spartanburg, South Carolina
Top Contributor
158 reviews 158 reviews
155 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed November 8, 2013

During my travels over the last few years, I have had the pleasure of staying at this hotel several times. The staff is always accommodating, rooms are clean, breakfast is pretty good, fitness room (although small) is good, and other than having an indoor (vs. an outdoor) pool, it is perfect. Will definitely be staying here again when in area

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1 review
3 of 5 stars Reviewed June 15, 2013 via mobile

overall the hotel is fine but the evening service was hateful. was charged twice for the rooms and could not get my money back. not sure about that. hotel was conveinent to the place we were visiting. make sure to call the hotel and make your room reservations.

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Additional Information about Comfort Inn & Suites

Address: 1273 Burkemont Avenue, Morganton, NC 28655
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Morganton
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn & Suites 2*
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Morganton
Morganton Comfort Inn

6 photos of this hotel

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Pool/beach area (1)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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