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All 12 Mooresville hotels

SpringHill Suites Charlotte Mooresville

3.0 of 5 Hotel   |   121 Gateway Boulevard, Mooresville, NC 28115
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83%
Ranked #5 of 12 hotels in Mooresville
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 24, 2014
mountainmama79 Morgantown, West Virginia
  • Reviews (83)
  • Photos (25)
  • Amenities
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  • Room tips (12)
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83 people have reviewed this hotel

Traveler rating
    44
    25
    7
    4
    3
See reviews for
40
9
3
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Morgantown, West Virginia
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 24, 2014

We stayed at this hotel on our way down to Florida. I booked 3 rooms online in advance and made some specific requests...a pack n play for my grandson, a lower level room for a member of our party who smokes, and upper level rooms for us. When we arrived, the front desk had our reservation and requests, but seemed... More

Was this review helpful? Yes
Caitlen I, Guest Relations Manager at SpringHill Suites Charlotte Mooresville, responded to this review

Thank you for giving us such great feedback on both of your recent stays with us. We apologize that your rooms each time were different, as we are in the middle of a renovation and not all guest floors have been fully renovated at this time. We hope that you will stay with us in the future and we will... More

Derby, United Kingdom
Top Contributor
62 reviews 62 reviews
32 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 20, 2014

A pretty standard example of the brand,a little characterless but it`s located in a retail/business park and quite remote.The place was clean and felt quite new.Didn`t eat there so can`t comment on the food. This place is perfectly acceptable for a couple of nights but I think if you stayed much longer you`d go a little `stir crazy`.

Was this review helpful? Yes
Caitlen I, Guest Relations Manager at SpringHill Suites Charlotte Mooresville, responded to this review

Nick, Thank you for taking the time to give us feedback on your recent stay at our property. We are sad to learn that you felt our hotel was characterless, as we are in the middle of a renovation and are excited about the new look! We are near several great restaurants and retail stores, and a short drive to... More

NY
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed May 5, 2014 via mobile

We stopped here on our return trip from Florida..we stayed here the year before as well. LaDonna checked us in and she was awesome! She ensured that we had a suite with 2 T.V.'s, which we requested. She also quickly addressed an issue with the hot tub temperature in the pool area. The rooms are awesome..pool area was nice.. &... More

Was this review helpful? Yes
Caitlen I, Guest Relations Manager at SpringHill Suites Charlotte Mooresville, responded to this review

Thank you so much for the great review! We are excited to learn that your stay with us was so enjoyable from the time you stepped in the door and that we are your favorite place to stay. Thank you again for taking the time to give us this feedback and we look forward to seeing you next time! More

youngstown, ohio
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 1, 2014

We were driving from Florida to Ohio and stopped for the night at this hotel. Great area right off the highway. Very clean hotel with a great complimentary breakfast. The staff checking us in and out was wonderful.

Was this review helpful? Yes
Caitlen I, Guest Relations Manager at SpringHill Suites Charlotte Mooresville, responded to this review

We appreciate you taking the time to give us a review on your recent stay. We are so pleased to learn that your time with us was so pleasant and that our staff was so helpful. Thank you again for the review and we look forward to seeing you next time! More

Tampa, Florida
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 19, 2014

My husband and I stopped on our way from Pennsylvania. I had stayed at a Springhill suites in Pittsburgh a few weeks ago and loved the no smoking policy. This hotel wasn't as new but was clean and smoke free! We called in to check on jacuzzi availability and were on hold for quite some time. The desk clerk offered... More

Was this review helpful? Yes
Caitlen I, Public Relations Manager at SpringHill Suites Charlotte Mooresville, responded to this review

Thank you for giving us feedback on your recent stay with us. We are pleased to learn that your visit was so pleasant and that we were able to accommodate your needs. Again, thank you for choosing SpringHill Suites and we look forward to serving you again on future trips! More

Knightdale
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2014

Our basketball team stayed at this hotel for the weekend. Everything about this hotel was great. The rooms were clean and comfortable and all the staff memebers were very accommodating. The decor in the rooms and lobby are up to date. Great place to stay for the $. We will definitely stay at this hotel when we are in the... More

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Caitlen I, Guest Relations Manager at SpringHill Suites Charlotte Mooresville, responded to this review

Cassandra, thank you for taking the time to give us such a great review. We are very pleased to learn your trip was so satisfactory and that our staff was so helpful. Thank you again for the review and we look forward to serving you again on future visits. More

Stamford, Connecticut
1 review
5 of 5 stars Reviewed April 13, 2014

I was quite surprised at the entire experience. From the time I entered the front door I felt like I was the only customer they had staying in the hotel. The rooms are very spacious and clean. I am watching my children in the pool as I write and they are having a blast. I am not leaving until tomorrow... More

Was this review helpful? Yes
Caitlen I, Guest Relations Manager at SpringHill Suites Charlotte Mooresville, responded to this review

Thank you so much for the awesome review, Jodee! We are very grateful for you taking the time to give us feedback during your stay. We are very pleased that your visit was so enjoyable and that you have already booked another trip with us. Thanks again and we look forward to seeing you next time! More

Minerva, Ohio
1 review
3 of 5 stars Reviewed April 10, 2014 via mobile

I have yet to hear back from Management about being reimbursed for my daughters bathing suit that was discolored from Coral to Purple from the hot tub. Not to mention the rash that my son had from head to toe from the hot tub. The bar tender actually thought he had a birth mark behind his ear because it looked... More

Was this review helpful? Yes
Beth C, General Manager at SpringHill Suites Charlotte Mooresville, responded to this review

Ms. Hoopes, Thank you for the feedback about your recent stay with us. I apologize that you have not heard a response from the hotel and I am happy to speak with you at your earliest convenience. I did try to reach you at the number on file from your stay but it was through a travel agency and they... More

Chantilly, Virginia
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 28, 2014

We were impressed with the size of the rooms, comfort of the beds and the overall decor of this hotel. It appears to have been recently renovated. The room we stayed in had 2 queen beds and a separate sitting area with a sofa and desk/work area and a wet bar. The lighting was great because you have multiple lighting... More

Was this review helpful? Yes
Caitlen I, Guest Relations Manager at SpringHill Suites Charlotte Mooresville, responded to this review

Thank you for taking the time and effort to give us such a thorough review. This is exactly what we want and need in order to guarantee our guests have the best experience possible at our property. We are pleased that your stay was enjoyable, despite a few of the items you mentioned. We appreciate your honest feedback and we... More

Orlando, Florida
2 reviews
5 of 5 stars Reviewed February 24, 2014

I am a frequent business traveler, and stay at this property often. Physically, I like the layout of the rooms. The bedroom area is very clean and comfortable, and I like that I can also spread out my yoga mat or just relax in the living room area. The entire staff is great! They are very accommodating and go out... More

Was this review helpful? Yes
Caitlen I, Guest Relations Manager at SpringHill Suites Charlotte Mooresville, responded to this review

We are pleased to learn that your recent stay with us was so enjoyable, despite the snowstorm! As a hotel, we strive to provide the best customer service to all of our guests and in any circumstance. It is wonderful to see that our staff did just that! Thank you for your review and we look forward to serving you... More

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Additional Information about SpringHill Suites Charlotte Mooresville

Address: 121 Gateway Boulevard, Mooresville, NC 28115
Phone Number:
Location: United States > North Carolina > Mooresville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Charlotte Mooresville 3*
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Also Known As:
Springhill Suites Charlotte Mooresville Hotel Mooresville
Springhill Suites Mooresville

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Mooresville
Hotel Class
Number of rooms
107

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