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Holiday Inn Express Hotel & Suites Mooresville - Lake Norman

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130 Norman Station Blvd, Mooresville, NC 28117
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Holiday Inn Express Hotel & Suites Mooresville - Lake Norman
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Holiday Inn Express Hotel & Suites Mooresville - Lake Norman
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116 Reviews from our TripAdvisor Community

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Traveler rating
    48
    36
    23
    5
    4
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52
26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (24)
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Dayton, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The manager goes out of her way to make certain guests are happy and needs are met. She is cheerful with great southern charm. She made our stay, with our 2 dogs, very enjoyable. I'm sorry that I don't recall her name. She des e rves recognition.

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Atlanta, Georgia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My stay was uneventful, which is a positive. The staff was courteous and professional. The pool was clean and equipped with outdoor facilities with towels. The parking lot was small and could be problematic with a full house. The breakfast was average. For those who carry several pieces of luggage, this particular hotel boasts two of the nicest luggage carts... More 

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Atlanta, Georgia
Level Contributor
73 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago

My stay here was not bad. I rated this only average due to the dated bathrooms in the rooms. The lobby has been recently redone and looks very good. When you get into the rooms the ac unit and TV are very old but still work. The rooms are clean and the staff is nice. Holiday inn just needs to... More 

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Robin V, Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

MisterOXatl, Thank you for your recent stay and for taking the time to review your stay with us. We are pleased that your overall experience was positive. We understand that we need some small renovations and are undergoing those right now. We should be done renovating soon and we do hope that you will return to see all the new... More 

Deltona, Florida
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the time we enter every thing was just right .Right off, I-77, no noise from our room. Parking is a little crazy as there is another hotel and a restaurant so parking seems to over lap. But the hotel itself had very helpful people. We had no reservation & front desk had no trouble getting us a wonderful quite... More 

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Robin V, Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Dear Redpony, Thank you for taking the time to review your stay with us. i am very pleased to hear that our staff made your stay pleasant. We do take pride in our hotel so cleanliness and service are at the top of our list. If you're traveling to our area again soon, please don't hesitate to call us. We... More 

Winston Salem
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Rooms were some what clean. Found ants in bathroom. Requested room near pool. Was closer to the Quality Inn pool!!!!! Was charged a different price than quoted. Will never stay there again! They need to do a LOT of improvements. Hardly any place to park. Horrible trying to get back into street!

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Robin V, Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Dear Gayle L, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We will ensure that your feedback will be given to all. All your comments are essential in educating our staff about good and bad service. Thank you for... More 

Ohio
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 17, 2015

We stayed there one night, and I was impressed with the hotel and the staff. Every single staff member I met was very friendly and very helpful. The room was nice and clean and the breakfast had wonderful choices, including their yummy cinnamon rolls. The main reason I was impressed with this hotel: I left my Nook e-reader in the... More 

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Robin V, Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Dear Laura G, Thank you for taking time to review your stay with us. I am very pleased to hear that our staff and hotel made your stay a pleasant one. Any time a guest leaves any belongings we try our best to get those items back to their rightful owner. We hope that your next stay is right around... More 

Salem, Virginia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 9, 2015 via mobile

I was only there for one night and overall it was as I'd expected it to be. My 2 complaints were the bed was very uncomfortable. I woke up with both hips hurting and had to toss and turn from side to side. The other is the water pressure in the shower was sad. Took forever to get the shampoo... More 

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Robin V, Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Dear Krista B, Thank you for your review. I am glad to hear that overall your experience was positive. I am sorry to hear that some things did not meet your expectations during your stay and i encourage you to return after we have finished renovations to see all the new changes we are doing to make our rooms more... More 

Pittsburgh, Pennsylvania
Level Contributor
295 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed June 8, 2015

Stayed for one night for business. The hotel is tired but cleaned. The staff was very nice and attentive. Rooms are large. I was in a suite on the 3rd floor and upgraded due to my IHG status. Beds are comfortable. However the wifi is very slow and the exercise room consists of two treadmills that you would have at... More 

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Robin V, Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Dear Thomas, Thank you for taking the time to give us y our feedback about your stay at our hotel. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our staff. We are currently going through renovations and hope that you will... More 

Westerville, Ohio
Level Contributor
147 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed March 25, 2015

My wife and I, plus our small pet dog stayed overnight at this hotel. The staff was very nice and attentive to our needs. Parking was tight, but adequate. The hotel was clean and safe. A good breakfast is available in the morning. Restaurants are close by. Although shopping is relatively close it would be a plus if sidewalks were... More 

Was this review helpful? Yes 1
Robin V, Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Thank you so much for your recent stay at the Holiday Inn Express in Mooresville North Carolina. We love when our guests enjoy their stay and we LOVE when they bring their furry friends along. We are thrilled that you and your pet were comfortable and we Thank you for taking the time to let us know. We hope to... More 

Toronto
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed March 18, 2015

Did a one night stay driving through the area reserving in advance a suite for 5 of us. The suite was layed out different than virtually all HIE suites we've been in previous in the sofabed and 2nd TV were in a separate room at the room entrance from the hall separated by a door to the back of the... More 

Was this review helpful? Yes
Robin V, Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Thank you so much for your recent stay and your kind review of our hotel. We are thrilled that you and your pet enjoyed yourself we love dogs here too and love when we can accommodate our guests as well as their furry companions! We hope to see you and your pet in the future and thank you again for... More 

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