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Holiday Inn Express Hotel & Suites Mooresville - Lake Norman

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130 Norman Station Blvd, Mooresville, NC 28117
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Mooresville - Lake Norman
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118 Reviews from our TripAdvisor Community

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Traveler rating
    48
    36
    24
    6
    4
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53
27
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19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
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  • All months
    (118)
  • Mar-May only
    (24)
  • Jun-Aug only
    (38)
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    (32)
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    (24)
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Myrtle Beach, South Carolina
1 review
2 of 5 stars Reviewed 1 week ago

Very unhappy with this Hotel. Was woke with two housekeepers outside our room talking about their personnel business. Had the sign on door. Do they not know that guest try to rest. Listened over 10 minute to one of them talking about partying. Real professional .(NOT) Was very disappointed. Never again. Ac didn't hardly work. Rooms smelled like dog. Wouldn't... More 

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Bristol, Virginia
Level Contributor
144 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am a frequent traveler and visitor of Holiday Inn brand hotels. I must say that all of my other stays with them at other locations have been much better than this one unfortunately. It is a clean, safe, and mostly quite hotel, but we had a few little things that just didn't make our stay a 5 rating. First,... More 

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Robin V, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

We appreciate you taking the time to provide us with such detailed Feedback about your stay . I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed to our management team. We do hope that you give us another chance as we will definitely improve... More 

Dayton, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2015

The manager goes out of her way to make certain guests are happy and needs are met. She is cheerful with great southern charm. She made our stay, with our 2 dogs, very enjoyable. I'm sorry that I don't recall her name. She des e rves recognition.

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Robin V, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Thank you for taking the time to review our property We appreciate your positive feedback about our hotel. We do take pride in catering to our guest needs the best way we can. If you're traveling to this area again we hope to be your preferred Holiday Inn Express. More 

Atlanta, Georgia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 23, 2015

My stay was uneventful, which is a positive. The staff was courteous and professional. The pool was clean and equipped with outdoor facilities with towels. The parking lot was small and could be problematic with a full house. The breakfast was average. For those who carry several pieces of luggage, this particular hotel boasts two of the nicest luggage carts... More 

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Robin V, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Thank you for taking the time to review your recent experience at our property. I'm happy that you enjoyed your stay and i'm looking forward to having you again as a guest in our hotel. More 

Atlanta, Georgia
Level Contributor
89 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 17, 2015

My stay here was not bad. I rated this only average due to the dated bathrooms in the rooms. The lobby has been recently redone and looks very good. When you get into the rooms the ac unit and TV are very old but still work. The rooms are clean and the staff is nice. Holiday inn just needs to... More 

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Robin V, Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

MisterOXatl, Thank you for your recent stay and for taking the time to review your stay with us. We are pleased that your overall experience was positive. We understand that we need some small renovations and are undergoing those right now. We should be done renovating soon and we do hope that you will return to see all the new... More 

Deltona, Florida
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 15, 2015

From the time we enter every thing was just right .Right off, I-77, no noise from our room. Parking is a little crazy as there is another hotel and a restaurant so parking seems to over lap. But the hotel itself had very helpful people. We had no reservation & front desk had no trouble getting us a wonderful quite... More 

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Robin V, Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Dear Redpony, Thank you for taking the time to review your stay with us. i am very pleased to hear that our staff made your stay pleasant. We do take pride in our hotel so cleanliness and service are at the top of our list. If you're traveling to our area again soon, please don't hesitate to call us. We... More 

Winston Salem
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 8, 2015

Rooms were some what clean. Found ants in bathroom. Requested room near pool. Was closer to the Quality Inn pool!!!!! Was charged a different price than quoted. Will never stay there again! They need to do a LOT of improvements. Hardly any place to park. Horrible trying to get back into street!

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Robin V, Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Dear Gayle L, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We will ensure that your feedback will be given to all. All your comments are essential in educating our staff about good and bad service. Thank you for... More 

Ohio
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 17, 2015

We stayed there one night, and I was impressed with the hotel and the staff. Every single staff member I met was very friendly and very helpful. The room was nice and clean and the breakfast had wonderful choices, including their yummy cinnamon rolls. The main reason I was impressed with this hotel: I left my Nook e-reader in the... More 

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Robin V, Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Dear Laura G, Thank you for taking time to review your stay with us. I am very pleased to hear that our staff and hotel made your stay a pleasant one. Any time a guest leaves any belongings we try our best to get those items back to their rightful owner. We hope that your next stay is right around... More 

Salem, Virginia
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 9, 2015 via mobile

I was only there for one night and overall it was as I'd expected it to be. My 2 complaints were the bed was very uncomfortable. I woke up with both hips hurting and had to toss and turn from side to side. The other is the water pressure in the shower was sad. Took forever to get the shampoo... More 

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Robin V, Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Dear Krista B, Thank you for your review. I am glad to hear that overall your experience was positive. I am sorry to hear that some things did not meet your expectations during your stay and i encourage you to return after we have finished renovations to see all the new changes we are doing to make our rooms more... More 

Pittsburgh, Pennsylvania
Level Contributor
304 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed June 8, 2015

Stayed for one night for business. The hotel is tired but cleaned. The staff was very nice and attentive. Rooms are large. I was in a suite on the 3rd floor and upgraded due to my IHG status. Beds are comfortable. However the wifi is very slow and the exercise room consists of two treadmills that you would have at... More 

Was this review helpful? Yes
Robin V, Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Dear Thomas, Thank you for taking the time to give us y our feedback about your stay at our hotel. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our staff. We are currently going through renovations and hope that you will... More 

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