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Hilton Garden Inn Charlotte / Mooresville

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159 Gateway Blvd, Mooresville, NC 28117
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Hilton Garden Inn Charlotte / Mooresville
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Hilton Garden Inn Charlotte / Mooresville
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226 reviews from our community

Traveler rating
    154
    51
    14
    5
    2
See reviews for
66
54
11
75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bel Air, Maryland
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This was very nice for a one night stay. Rooms were very modern and clean. The lobby area was very nice for sitting and relaxing. The bar was closing as we arrived (at 10:30 pm) so we didn't get to experience that after a day of traveling. Good free breakfast in the morning with a large selection. This place is... More 

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Boston, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The hotel in general is clean and comfortable. The staff is very helpful and friendly. The air purifier in the room makes a huge difference in how well I slept. I was surprised that breakfast was not included as is done in most hotels of this level.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Toluca, Mexico
1 review
5 of 5 stars Reviewed 1 week ago

In general all the staff make you fell that you are so important for them, room very clean, the coffe maker works super, and I used the gym to workout, everything so clean and I would say is not a hotel is a home for me.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review

It is nice to know you feel like home when staying here at the Hilton Garden Inn Charlotte / Mooresville . Thank you for such a good review and we hope to see you again soon. More 

Asheville, North Carolina
Top Contributor
87 reviews 87 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very nicely designed. The lobby is spacious, clean and cheerful. They had cookies on the counter as guests checked in. The staff was very friendly. The room was clean and the bed was comfortable. Our bathroom only had a walk-in shower. Unfortunately the refrigerator/freezer made a clicking noise all night, looked like it needed to be defrosted.... More 

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KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review

It is good to know you like the design of our hotel the Garden Inn Charlotte / Mooresville . Thank you for your good review and for we are glad you enjoyed your stay. We hope to see you again soon. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

People make the difference, and the training the hotel staff have received here certainly shows it. Price-wise, it's one of the best deals we've ever had, but the human side makes the difference. Pool, hot tub, great breakfast, beautiful lobby and a great location top off the amenities. My wife and I have stayed here twice just for a weekend... More 

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review

We are glad you and your wife enjoy your weekend getaways here at the Hilton Garden Inn Charlotte / Mooresville . Thank you for such a good review and we look forward to your next visit. More 

Canyon Lake, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

This is a dependable hotel - not spectacular, not vegan friendly - but dependable. The staff is very nice. The accommodations are tidy. The restaurant is mediocre and a little sterile, but, again, the staff exudes Southern hospitality.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review

Thank you for your review on TripAdvisor. I was disappointed to learn of your experience at our hotel, and regret that we did not provide a level of service that anticipated and responded to your needs. I apologize for the issues that you reported, and hope to have a future opportunity to regain your confidence and goodwill. More 

Wadsworth, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Keep in mind that breakfast in not included with the price of the room. Most hotels we stay at always include a free breakfast, we were surprise this one did not. In fact, for breakfast it would have cost each person $7.95.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review

Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay, we are sorry that you were disappointed with some aspects of your stay with us. Thank you again for your feedback and for staying with us. More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hilton Garden Inn provides excellent accommodations at a reasonable price. Locations are normally close to a major interstate. Their restaurant and bar and breakfast is surprisingly good. Have stayed at 3 different Inns with the same experience.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review

We are glad to read you enjoyed your food here at the Hilton Garden Inn Charlotte / Mooresville. Thank you for such a good review and we hope to see you again on your next trip our way. More 

Morgantown, West Virginia
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night while traveling home. It was easy on/off the interstate. The hotel has a parking garage and that was great on a cold night. The room was huge! Not sure why, but it seemed too big. The restaurant cooked a great dinner and the breakfast was also good. Two issues would be the strobe light on the... More 

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KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review

We are glad you enjoyed your room size and are sorry about the lights and noise you encountered. We hope to see you on your next trip our way. Thank you for taking the time to write your review and we will be looking into your concerns. More 

Hillcrest, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was one of the best hotels I have ever visited. The staff is awesome, very friendly and professional. The rooms are clean and comfortable and the food is delicious. There isn't a thing I could criticize. I;m looking forward to my next trip.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review

Thank you for saying the staff here at the Hilton Garden Inn Charlotte / Mooresville is friendly and professional. We look forward to your next visit and hope it is soon. More 

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