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Hilton Garden Inn Charlotte / Mooresville

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159 Gateway Blvd, Mooresville, NC 28117
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Hilton Garden Inn Charlotte / Mooresville
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Hilton Garden Inn Charlotte / Mooresville
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232 reviews from our community

Traveler rating
    158
    51
    15
    5
    3
See reviews for
70
54
11
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • Spanish first
  • Any
English first
  • All months
    (232)
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    (70)
  • Jun-Aug only
    (57)
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    (61)
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    (44)
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West Islip, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have to say that this hotel was amazing. We had over 60 rooms booked for our daughters wedding. Everything was so nice from the roomy lobby where there was enough room for everyone to get together, to the clean rooms. The breakfast that the hotel offers is wonderful. We can not say enough about the entire staff. They went... More 

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Suwanee, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Typically very nice accommodations, our last stay had problems with clogged bathtub, a very sagging queen bed, and a TV remote that was inoperable. The staff was excellent as usual. I was remiss by not asking to exchange to a different room.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Buffalo, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Hilton Garden Inn did a fabulous job accommodating 20+ rooms for our family and friends. The friendly, helpful staff exceeded our expectations and we would happily recommend this hotel for others.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review

 Our associates pride themselves on providing excellent guest service and will be pleased to hear they exceeded your expectations during your wedding weekend here at the Hilton Garden Inn Charlotte / Mooresville . Your review will certainly be shared with them. Thank you! More 

Winooski, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a solid hotel with good amenities -- a tasty breakfast, free internet, a pool and fitness center. What makes it special is the staff -- they just kept making my day with little unexpected niceties, like loaning us a deck of cards so my elderly mom could play rummy in the lobby with us.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review

We are glad to read how much fun you and your family had while staying with us here at the Hilton Garden Inn Charlotte / Mooresville. Tell your mom I hope she won the card game! Thank you for such a nice review and we hope to see you again soon. More 

Salt Lake City, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is conveniently located and has a fantastic staff. I love the beds and slept well waking up fresh to a cooked to order breakfast that empowered me for my day which was very successful. The room is spacious and had plenty of power outlets and a fast internet.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review

We are glad you enjoyed your stay here and woke up refreshed. Thank you for your business and for such a good review of our hotel the Hilton Garden Inn Charlotte / Mooresville. More 

Bel Air, Maryland
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 29, 2015 via mobile

This was very nice for a one night stay. Rooms were very modern and clean. The lobby area was very nice for sitting and relaxing. The bar was closing as we arrived (at 10:30 pm) so we didn't get to experience that after a day of traveling. Good free breakfast in the morning with a large selection. This place is... More 

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review

I thank you for bringing this issue to my attention so that we can follow-up with our security team. It is through feedback as yours that we evaluate ourselves and identify the areas where we can improve. Thank you for recommending us to others and we hope to see you again soon. More 

Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 27, 2015

I made two business reservations at this property and received a confirmation number; as it turns out, the reservation was made incorrectly by a member of their staff and the reservations were not honored.

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review

I sincerely apologize that we were unable to accommodate you during your recent trip to our area. I have provided your review to our front office team to ensure that our guests comfort is met. Please accept my apology for the unfortunate circumstances. More 

Boston, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 25, 2015

The hotel in general is clean and comfortable. The staff is very helpful and friendly. The air purifier in the room makes a huge difference in how well I slept. I was surprised that breakfast was not included as is done in most hotels of this level.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review

We are glad you enjoyed the allergy free room here at the Hilton Garden Inn Charlotte / Mooresville. Thank you for your review and we look forward to seeing you again soon. More 

Toluca, Mexico
1 review
5 of 5 stars Reviewed March 22, 2015

In general all the staff make you fell that you are so important for them, room very clean, the coffe maker works super, and I used the gym to workout, everything so clean and I would say is not a hotel is a home for me.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review

It is nice to know you feel like home when staying here at the Hilton Garden Inn Charlotte / Mooresville . Thank you for such a good review and we hope to see you again soon. More 

Asheville, North Carolina
Top Contributor
96 reviews 96 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 21, 2015

This hotel is very nicely designed. The lobby is spacious, clean and cheerful. They had cookies on the counter as guests checked in. The staff was very friendly. The room was clean and the bed was comfortable. Our bathroom only had a walk-in shower. Unfortunately the refrigerator/freezer made a clicking noise all night, looked like it needed to be defrosted.... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review

It is good to know you like the design of our hotel the Garden Inn Charlotte / Mooresville . Thank you for your good review and for we are glad you enjoyed your stay. We hope to see you again soon. More 

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