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Quality Inn & Suites

2.0 of 5
2351 W Roosevelt Blvd, Hwy 74, Monroe, NC 28110
Hotel amenities
Quality Inn & Suites
Ranked #7 of 7 hotels in Monroe
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15 reviews from our community

    Trip type
Traveler rating
    2
    1
    5
    4
    3
Date Rating
Schaumburg, Illinois
1 review
4 of 5 stars Reviewed March 25, 2013

I stayed here a few weeks ago and was pleasantly surprised. Upon check in the desk clerk greeted me with a warm smile. The rooms were nice and clean and the breakfast was great. Will definitely stay again.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 27, 2013 via mobile

Had a family member at CMC Monroe and decided to stay there for the night because of location. We ended up in room 120 and ended up with bed bug bites all over us. Staff was really friendly and rooms were ok. We had to learn the hard way that looks can be deceiving though!

Was this review helpful? Yes 1
TN
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 12, 2013

This hotel is your typical Quality Inn. Nothing fancy, just a regular motel. I've stayed here a couple of times and my rooms are always clean and everything works. It's located right in downtown Monroe and near restaurants, gas stations, and anything else you may need while traveling. The person at the front desk was extremely friendly and helpful. I... More

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nc441, General Manager at Quality Inn & Suites, responded to this review
February 19, 2013

I would like to start by saying thank you for taking the time out to give us your input on our property. I'm extremely pleased to hear that you are a repeat guest and that as such you've always found your accomodations to be clean and everything to be in working order. We've recently implemented a preventitive maintenance program as... More

plainfield
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 16, 2013

great location for Carolina Medical Center if you have a relative there. Lot's of store and a large dollar store next store. Like fish, check out the fish place across the street from hotel food was really great. Hotel check in was easy. Attendant she was very helpful. We were tired from long drive from Maryland, so she gave us... More

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nc441, General Manager at Quality Inn & Suites, responded to this review
February 19, 2013

Thank you for your review. I greatly appreciate your honesty. I'm sorry to hear that we didn't quite meet all of your expectations during your stay with us. The goal is to satisfy every guest, every time. I will definitely speak with our breakfast attendant in an effort to ensure that our bar is consistantly replenished. We've also added a... More

Monroe, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed October 6, 2012

The front desk person was nice but the minute we walked in and turned on the light there was a cockroach!!! That is NOT something you want to see the second you walk in to the room your sleeping in all night long... Apparently, there is nothing they do about their bug problem... Also, there is a stain on one... More

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Bonneau, South Carolina, United States
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 30, 2012

The staff was nice at check in, and if I needed anything they were eager to meet my needs. Older hotel which cou ld use some updating, but everything was clean and in usable condition. I prefer entry door to be interior, but this was exterior entry. I did not feel frightened at all in this location even with the... More

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West Columbia, South Carolina, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 21, 2012

It is an older hotel so there are likely to be some problems. we were only staying one night so we weren't looking for a lot of extra annenties. There was a refrigerator and microwave. the room had a hair dryer - but it did not work. Luckily, my friend was smart enough to bring her hair dryer. The beds... More

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See 2 more reviews by IJenn for Monroe
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 17, 2012 via mobile

The hotel smelled of a mixture of damp clothes, cigarette smoke and body odor. It appeared the room had seen it's share of late night parties as the door to the bathroom had been busted and repaired with multiple screws buried into the door frame. The emergency light had a bulb that was busted out. Book early and somewhere else.

Was this review helpful? Yes 1
nc441, General Manager at Quality Inn & Suites, responded to this review
March 11, 2013

I am extremly sorry to hear about your experience at our property. Unfortunately, due to the constant flow of travelers, an isolated instance such as this one has the potential of occurring. We do everything in our power to make sure that these types of incidents are are a rarity and take the appropriate measures to remedy the situation. I... More

Jasper, Georgia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 7, 2011

Let me start by saying that I am not a hotel snob. I stay in Days Inns, Best Westerns, Microtels, and have stayed at other Quality Inns. This particular one did not meet my expectations. The motel was supposedly recently remodeled. I find that hard to believe when there were stains on the couch, grout missing in the tub area,... More

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Macon, Georgia
1 review
5 of 5 stars Reviewed August 17, 2011

I do not know why some of the people on this web are complaining about smell and flies. If they didn't like it so much then you should of just left the hotel within 5 min and get their money back, they will gladly refund your money as their goal is to satisfy their guest. I ve been a regular... More

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Additional Information about Quality Inn & Suites

Also Known As:
Quality Inn Monroe
Monroe Quality Inn
Address: 2351 W Roosevelt Blvd, Hwy 74, Monroe, NC 28110
Region: United States > North Carolina > Monroe
Amenities:
Business Center Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 hotels in Monroe
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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