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BEST WESTERN Inn & Suites - Monroe

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2316 Hanover Drive, Monroe, NC 28110
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BEST WESTERN Inn & Suites - Monroe
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148 Reviews from our TripAdvisor Community

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Traveler rating
    101
    37
    6
    2
    2
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64
18
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41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • All months
    (148)
  • Mar-May only
    (40)
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    (59)
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    (29)
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    (20)
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Baltimore, United States
5 of 5 stars Reviewed 2 days ago NEW

Great Place , Great Staff and the location was great for finding locations of Food places. I would stay again at this location.Clean room with Internet and swimming pool very clean. Again i would stay at this location on my next trip to Monroe North Carolina. My son lived in the pool when we were there. Very Clean as stated... More 

Review collected in partnership with Best Western

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Davie, Florida
Level Contributor
7 reviews
3 of 5 stars Reviewed 3 days ago NEW

This was an average hotel considering the price range. The location was a little worrisome since we arrived very late at night. People walking around the hotel parking lot and people lingering in the halls which are exterior. From a safety standpoint, much prefer internal hallways with carded entries. Also, this hotel is dated but very clean. Breakfast was fresh... More 

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High Point, United States
1 review
3 of 5 stars Reviewed 1 week ago

Was told 2 queen beds but received 2 double beds. Rooms clean but need updated. Rooms also small despite add on line. Smell of smoke in non-smoking room. Staff was polite and efficient. Breakfast was decent if you like microwave sandwiches and waffles. Fruit was fairly good as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for taking the time to review your stay with us! We apologize for your room, and not meeting your expectations. We will use your feedback to see how we can better our service for all of our guests. We wish you and yours many future happy, and safe travels! More 

cortland, ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Somehow reserved through hotels.com a smoking room I always reserve a nonsmoking room being my wife has asthma. The woman at the check in went out of her way to contact her manager to find us a room which was a upgrade. Thanks so much! Hotel was clean ,would highly recommend it.

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for staying with us at the BEST WESTERN Inn & Suites of Monroe, NC and for taking the time to review your stay with us here on Tripadvisor.com! We appreciate it, and am glad we could get your reservation situated properly! Thank you for noticing how hard our housekeeping and front desk departments work! We wish... More 

Virginia Beach, Virginia
Level Contributor
11 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

An ok stay, disappointed in the price that I paid for the quality of the room. The mini suite seemed overpriced. Breakfast was average and a smaller seating area. I would stay again but in a hotel room and not a suite.

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for taking the time to review your stay with us! We do apologize to you for not meeting your expectations regarding your room and breakfast space. You are right in that our suite is one large oversized room. We will need to work on opening up our meeting room for extra breakfast seating space until we... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great Price for a Good night sleep and very clean, Staff was great. The wifi was very fast, The coffee needs a little more punch to it but the waffles are good. I didn't make it out to the pool but it did look nice and well kept. I would stay there again

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for taking the time to review your stay with us! We appreciate the feedback greatly and will use it to better our service for all guests. I have noted your comment on coffee and will look into some stronger grounds. Thank you so much for staying with us. We hope to see you again! Here's to... More 

Twin Cities, MN
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

An older, but updated hotel that's clean and comfortable with a very friendly staff. It's well located with a wide choice of restaurants around. The continental breakfast was pretty mundane and not loaded with choices. Beware the traffic in the mornings. I was working in South Charlotte and the traffic in the mornings toward Charlotte was surprisingly heavy and the... More 

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BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for choosing us for your lodging needs! We are sorry for the traffic on Highway 74, the main artery into Monroe. It can be its worse in Indian Trail where there is a bottleneck as well as in Monroe during morning and afternoon rush hours. We thank you for taking the time to provide your feedback.... More 

Apopka, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel was fairly new but the room was extremely clean! I highly recommend this hotel. We came in to tour Wingate University and if he attends school here we will definitely be back. Kudos to the staff, keep up the good work.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for taking the time to review your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We appreciate you staying with us! We are a very convenient lodging provider for guests of Wingate University, located right off Highway 74 Eastbound in Monroe, NC, Wingate's friendly neighbor! Thank you for your compliments... More 

North Carolina, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay here about once a month and it meets all my needs. The rooms are updated, well appointed, and always clean. It is close to everything and you can get access to the Aquatic and Fitness Center across the street. Definitely the BEST hotel in Monroe!

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

We appreciate you Steven! We are located directly across the Monroe Aquatics and Fitness Center. Guests of our hotel are allowed to purchase a day pass to this great full aquatic center with racquetball courts, basketball courts, sauna, steam room, and full gym! Thank you so much for your recommendation and we look forward to seeing you again when you're... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I had the BEST stay at the Best Western in Monroe, NC. I stayed for a week and this is the second time I have stayed there. The staff is so helpful, friendly and went above and beyond to make my stay welcoming. I had the BEST time and will stay there again.

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for taking the time to review your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We appreciate you choosing us and are glad to hear everything worked out great. We look forward to seeing you again. From all of the Staff we wish you many more happy, safe travels! More 

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