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BEST WESTERN Inn & Suites - Monroe

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2316 Hanover Drive, Monroe, NC 28110
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BEST WESTERN Inn & Suites - Monroe
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BEST WESTERN Inn & Suites - Monroe
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117 reviews from our community

Traveler rating
    80
    30
    3
    2
    2
See reviews for
50
16
7
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Cornelius, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I spent the week in Monroe, NC and was Blessed with the service of the Ladies at Best Western. Kellie, Jane, Liz, Donna, and Linda were absolutely top drawer!!! We were upgraded to a suite and were able to take advantage of the Best Western Military discount. Our room was large enough for our long stay and the large breakfasts... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you James D for taking the time to review your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! Thank you for recognizing the hard work Kellie, Jane, Liz, Donna, and Linda put in for us every week! Definitely shout out to them! We are happy to hear you enjoyed your stay, the room,... More 

Wingate, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I would recommend my friends and family to stay here they have comfortable beds and its nice and quiet. Good service orient people that dont mind going out of there way to make you comfortable.Nice and clean. Good breakfast in the morning.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Aw we love you too Yvonne W! Thank you for taking the time to review your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We appreciate your kind feedback. We don't claim to the be the best, but our Staff truly cares and works hard. We thank you for staying with us when we... More 

warner robins, ga, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

clean and friendly, the bed was not as comfortable as i have experienced other places, good value. free wi-fi was very unexpected and easy to local resturants was good. shopping was near. very friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for taking the time to write a review for us, Gregory Q! We are happy to hear you found our hotel clean and friendly. Clean, friendly, and in working order are our daily top 3 goals. We are also glad to read that you were able to take advantage of our free high-speed Internet access! And... More 

Canton, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I think that guests and construction workers should stay at opposite ends of the motel. Entry is made from the outside to each room. The workers were noisy until late at night and also noisy early in the morning when they left for work.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you Betty P for staying with us here at the BEST WESTERN Inn & Suites of Monroe, NC! Also your suggestion is very wise. On behalf of all of the Staff we do apologize for the noise you encountered. We do our best to meet all special requests for room assignments and take many things into consideration. We appreciate... More 

Chagrin Falls, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 12, 2015

The staff of this hotel deserve a better product. The receptionist was bright, friendly, efficient and helpful, but the amenities and layout of this hotel are poor and very outdated. It is not the fault of the staff that there are no elevators or internal corridors. The feel of this hotel to me is a 1970's vintage motor lodge. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you Ohiopptnel for taking the time to review your stay at the BEST WESTERN Inn & Suites of Monroe, NC! We apologize for the structure of our building. You are right we do have rooms that are entered from the exterior. This provides a great convenience, though, of being able to park close to your room and eliminates that... More 

mount prospect, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

We were very tired after driving there from Miami. It was nice to park in front of the room to unload the car. Very comfortable bed. Unusual breakfast in that most was in plastic wrap, but it all tasted good and there was a variety. Good wifi connection. Great TV with On Demand service as well as HD. Nice place... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much Valerie O for staying with us and posting a review! We are so happy you had a convenient stay with us. We are so pleased to hear you enjoyed the variety on our complimentary breakfast bar! We strive to offer many varieties of bagels, cereals, pastries, breads, microwaveable breakfast sandwiches, and yogurt. We make an effort... More 

charleston, United States
1 review
5 of 5 stars Reviewed December 26, 2014

great place to stay in the area. rooms were very clean and I felt safe with location of hotel. staff was polite and helpful. would recommend this hotel to all my friends and family coming from out of state also.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you Michael D for posting a review of your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We appreciate your comments and recommendation! Thank you for staying with us! On behalf of all the Staff here we wish you many more happy, safe travels! More 

Lewisville N.C.
2 reviews
5 of 5 stars Reviewed December 8, 2014

When on business to Monroe, N.C. I always stay at Best Western because of the location and great facilities. Service is always great and the lobby and rooms are always clean and orderly. The entire staff is always friendly and helpful and the coffee is hot and fresh early the following morning. I would enjoy regular scrambled eggs and bacon... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for your review and for placing the confidence in us to provide lodging for your business trip! We are so happy to hear you enjoyed your stay with us. We do apologize for not being able to serve scrambled eggs and bacon. Although we do offer a variety of microwaveable sandwiches that include egg whites, turkey... More 

Spring Hill, United States
1 review
5 of 5 stars Reviewed December 1, 2014

Very satisfied with our two-night stay in Monroe. Staff was responsive, helpful, and friendly. Room was very clean and everything worked as it should. Will stay again next time to Monroe. Parking safe and overall quiet place to meet with family.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much Jeffrey P for taking the time to review your stay with us here at BEST WESTERN Inn & Suites of Monroe, NC! We are so happy to hear you were satisfied with your stay and enjoyed the facility. We thank you for staying with us and are glad you were able to meet with your family.... More 

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 19, 2014

I was scheduled to check in on 11/17/14 for a business trip. I deceided to stay in another hotel. I called this hotel and cancelled my reservation on 11/13/14 at 2:30pm and received a confirmation number that my room was indeed cancelled. On 11/18/14 I checked my bank statement and found that my card was charged. If I am to... More 

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you gina b for your review. We apologize for any hold on your credit card. When holds and refunds are issued at hotels, it typically takes the bank that issued your credit card anywhere from 3 to 14 business days to get the hold-release or refund processed. We wish you better success in your future travels and apologize for... More 

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