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BEST WESTERN Inn & Suites - Monroe

2.5 of 5 2316 Hanover Drive, Monroe, NC 28110
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Certificate of Excellence 2014
BEST WESTERN Inn & Suites - Monroe
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BEST WESTERN Inn & Suites - Monroe
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113 reviews from our community

Traveler rating
    78
    28
    3
    2
    2
See reviews for
48
15
7
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Chagrin Falls, Ohio
1 review
2 of 5 stars Reviewed January 12, 2015

The staff of this hotel deserve a better product. The receptionist was bright, friendly, efficient and helpful, but the amenities and layout of this hotel are poor and very outdated. It is not the fault of the staff that there are no elevators or internal corridors. The feel of this hotel to me is a 1970's vintage motor lodge. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you Ohiopptnel for taking the time to review your stay at the BEST WESTERN Inn & Suites of Monroe, NC! We apologize for the structure of our building. You are right we do have rooms that are entered from the exterior. This provides a great convenience, though, of being able to park close to your room and eliminates that... More 

mount prospect, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed January 6, 2015

We were very tired after driving there from Miami. It was nice to park in front of the room to unload the car. Very comfortable bed. Unusual breakfast in that most was in plastic wrap, but it all tasted good and there was a variety. Good wifi connection. Great TV with On Demand service as well as HD. Nice place... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much Valerie O for staying with us and posting a review! We are so happy you had a convenient stay with us. We are so pleased to hear you enjoyed the variety on our complimentary breakfast bar! We strive to offer many varieties of bagels, cereals, pastries, breads, microwaveable breakfast sandwiches, and yogurt. We make an effort... More 

charleston, United States
1 review
5 of 5 stars Reviewed December 26, 2014

great place to stay in the area. rooms were very clean and I felt safe with location of hotel. staff was polite and helpful. would recommend this hotel to all my friends and family coming from out of state also.

Review collected in partnership with Best Western

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BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you Michael D for posting a review of your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We appreciate your comments and recommendation! Thank you for staying with us! On behalf of all the Staff here we wish you many more happy, safe travels! More 

Lewisville N.C.
2 reviews
5 of 5 stars Reviewed December 8, 2014

When on business to Monroe, N.C. I always stay at Best Western because of the location and great facilities. Service is always great and the lobby and rooms are always clean and orderly. The entire staff is always friendly and helpful and the coffee is hot and fresh early the following morning. I would enjoy regular scrambled eggs and bacon... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for your review and for placing the confidence in us to provide lodging for your business trip! We are so happy to hear you enjoyed your stay with us. We do apologize for not being able to serve scrambled eggs and bacon. Although we do offer a variety of microwaveable sandwiches that include egg whites, turkey... More 

Spring Hill, United States
1 review
5 of 5 stars Reviewed December 1, 2014

Very satisfied with our two-night stay in Monroe. Staff was responsive, helpful, and friendly. Room was very clean and everything worked as it should. Will stay again next time to Monroe. Parking safe and overall quiet place to meet with family.

Review collected in partnership with Best Western

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BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much Jeffrey P for taking the time to review your stay with us here at BEST WESTERN Inn & Suites of Monroe, NC! We are so happy to hear you were satisfied with your stay and enjoyed the facility. We thank you for staying with us and are glad you were able to meet with your family.... More 

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 19, 2014

I was scheduled to check in on 11/17/14 for a business trip. I deceided to stay in another hotel. I called this hotel and cancelled my reservation on 11/13/14 at 2:30pm and received a confirmation number that my room was indeed cancelled. On 11/18/14 I checked my bank statement and found that my card was charged. If I am to... More 

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you gina b for your review. We apologize for any hold on your credit card. When holds and refunds are issued at hotels, it typically takes the bank that issued your credit card anywhere from 3 to 14 business days to get the hold-release or refund processed. We wish you better success in your future travels and apologize for... More 

Lake Wylie, South Carolina
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 11, 2014

My wife and I traveled to this place because our daughter was getting married nearby and we wanted to stay close to the venue. The wedding was GREAT!!! The hotel,......... Well, at first I was disappointed because I was expecting a suite, this was a pretty normal hotel room with a bathroom. But the price reflected that (I didn't make... More 

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BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for taking the time to review your stay with us. We are happy to hear you enjoyed your daughter's wedding - weddings are so much fun! It is always great celebrating such an auspicious occasion with friends and family. On behalf of all of the Staff here we would like to say Congratulations to your daughter,... More 

Smyrna, TN, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2014

My stay in Monroe, NC at the Best Western is always a good one. The rooms are clean and neat. All the things that are provided are always there, nothing missing. Outside appearance is always clean and neat, not gaudy. Staff is always helpful with information that is needed. I slept in on this trip and did not eat breakfast,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for posting a review about your stay with us. Thank you for your kind feedback. It is our goal that if you should return, that we provide you with satisfactory service. This is our goal for all of our guests, and we are so happy to hear when our guests enjoy their stay. Thank you for... More 

Virginia Beach, Virginia
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 2, 2014

CLEAN! Comfortable and spacious! Many eating and shopping opportunities within walking distance. The check-in was easy and we were surprised when we had been upgraded to a suite at the same price. Great shower with plenty of hot water. The a/c unit was quiet and the room darkening curtains provided privacy and the opportunity to NOT know what time it... More 

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much n2gemz for posting your review about your stay with us! I am so happy to hear you had a comfortable stay! You are very right we do have Construction adjacent to our Property. The good news is that, so far, construction noise is minimal and during the day. One benefit of the construction is that we... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 27, 2014

This hotel offers clean rooms, friendly staff and a nice breakfast...we've been coming to this hotel for the past 5 years!! We've been staying here during visits to our grandson's college, Wingate University. We will definitely miss the breakfasts and Linda who takes wonderful care of keeping breakfast items fully stocked!!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you carolf105 for taking the time to post a review about your stays with us here at the BEST WESTERN Inn & Suites of Monroe, NC! On behalf of all of our Staff we would like to thank you for your loyalty with our property! Five years is a very long time and we are thankful you had good... More 

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Additional Information about BEST WESTERN Inn & Suites - Monroe

Address: 2316 Hanover Drive, Monroe, NC 28110
Phone Number:
Location: United States > North Carolina > Monroe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Inn & Suites - Monroe 2.5*
Number of rooms: 64
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Also Known As:
Best Western Monroe
Monroe Best Western

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