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BEST WESTERN Inn & Suites - Monroe

2316 Hanover Drive, Monroe, NC 28110
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Certificate of Excellence 2014
BEST WESTERN Inn & Suites - Monroe
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BEST WESTERN Inn & Suites - Monroe
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108 reviews from our community

Traveler rating
    74
    28
    3
    1
    2
See reviews for
45
15
7
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (25)
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Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

I was scheduled to check in on 11/17/14 for a business trip. I deceided to stay in another hotel. I called this hotel and cancelled my reservation on 11/13/14 at 2:30pm and received a confirmation number that my room was indeed cancelled. On 11/18/14 I checked my bank statement and found that my card was charged. If I am to... More

Was this review helpful? Yes
Lake Wylie, South Carolina
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I traveled to this place because our daughter was getting married nearby and we wanted to stay close to the venue. The wedding was GREAT!!! The hotel,......... Well, at first I was disappointed because I was expecting a suite, this was a pretty normal hotel room with a bathroom. But the price reflected that (I didn't make... More

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for taking the time to review your stay with us. We are happy to hear you enjoyed your daughter's wedding - weddings are so much fun! It is always great celebrating such an auspicious occasion with friends and family. On behalf of all of the Staff here we would like to say Congratulations to your daughter,... More

Smyrna, TN, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My stay in Monroe, NC at the Best Western is always a good one. The rooms are clean and neat. All the things that are provided are always there, nothing missing. Outside appearance is always clean and neat, not gaudy. Staff is always helpful with information that is needed. I slept in on this trip and did not eat breakfast,... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for posting a review about your stay with us. Thank you for your kind feedback. It is our goal that if you should return, that we provide you with satisfactory service. This is our goal for all of our guests, and we are so happy to hear when our guests enjoy their stay. Thank you for... More

Virginia Beach, Virginia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

CLEAN! Comfortable and spacious! Many eating and shopping opportunities within walking distance. The check-in was easy and we were surprised when we had been upgraded to a suite at the same price. Great shower with plenty of hot water. The a/c unit was quiet and the room darkening curtains provided privacy and the opportunity to NOT know what time it... More

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much n2gemz for posting your review about your stay with us! I am so happy to hear you had a comfortable stay! You are very right we do have Construction adjacent to our Property. The good news is that, so far, construction noise is minimal and during the day. One benefit of the construction is that we... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel offers clean rooms, friendly staff and a nice breakfast...we've been coming to this hotel for the past 5 years!! We've been staying here during visits to our grandson's college, Wingate University. We will definitely miss the breakfasts and Linda who takes wonderful care of keeping breakfast items fully stocked!!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you carolf105 for taking the time to post a review about your stays with us here at the BEST WESTERN Inn & Suites of Monroe, NC! On behalf of all of our Staff we would like to thank you for your loyalty with our property! Five years is a very long time and we are thankful you had good... More

Fort Worth, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 16, 2014

Was pleasantly surprised with this hotel. So many reviews in Monroe were horrible- this one had decent reviews and deservedly so! We actually stayed 2 nights rather than just the one. Comfy bed/pillows, nice day and night crew!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for reviewing your stay with us here at BEST WESTERN Inn & Suites of Monroe, NC! We thank you for choosing us! I am so glad you found the bed and pillows comfortable. We hope to see you again and wish you many happy, safe travels! More

Raleigh
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 12, 2014

We choose this hotel again this year due to the proximity to resteraunts and the event we were attending. It is preferred to other places along Route 74 because it sits back off the high and there is a buffer between the hotel and the traffic. Great hotel staff and the place is very clean. The outside entrances to the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you for your review! We appreciate you placing the trust in our facility and staff to serve you again! We are happy you found our location to be convenient, quiet, and clean! I do apologize for our guestroom entrances. Thank you for bringing it to our attention. We will use your feedback to try to improve our service. Thank... More

United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 1, 2014

Clean, comfortable, and quiet. A very good value. Hotel is hard to find (tucked behind another hotel, not easily visible from main road), but this also makes it quieter. Decor is basic, but room comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you Anita T for posting your review about your stay with us here at BEST WESTERN Inn & Suites of Monroe, NC! Thank you for your kind feedback. Our housekeepers work very hard and I am happy to hear you were comfortable! We can be hard to find, and yes, we are located behind another motel. But we are... More

brunswick, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2014

I feel very comfortable and safe when traveling alone for business. The employees are kind and helpful. when I have had special requests they always accommodate. The beds are comfortable and as I have a bad back, that is a must when I travel. It's a quiet and comfortable place to stay.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for reviewing your stay with us! We are so happy to hear you are comfortable staying with us! I must take this opportunity to thank and praise the Staff for being kind and helpful for you! Hopefully, our recently brighter parking light lots also help add to safety. We appreciate your business and wish you many... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 22, 2014

Do NOT charge guest an additional $25!!!!! It does not make them happy!! You will enjoy your breakfast and the wonderful lady, Linda, that is very proud of "her kitchen". Very good location and very quiet rooms.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you for your review of your stay with us. I do apologize for the inconvenience of the additional hold. I am so happy to hear you enjoyed the breakfast! Linda does an excellent job running our breakfast, and I am glad you noticed she takes pride in her work! I'm so happy to also hear you found the rooms... More

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Additional Information about BEST WESTERN Inn & Suites - Monroe

Address: 2316 Hanover Drive, Monroe, NC 28110
Phone Number:
Location: United States > North Carolina > Monroe
Price Range (Based on Average Rates): $
Number of rooms: 64
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Also Known As:
Best Western Monroe
Monroe Best Western

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