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BEST WESTERN Inn & Suites - Monroe

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2316 Hanover Drive, Monroe, NC 28110
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1 room 1 guest
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BEST WESTERN Inn & Suites - Monroe
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152 Reviews from our TripAdvisor Community

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Traveler rating
    104
    38
    6
    2
    2
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67
18
7
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (152)
  • Mar-May only
    (40)
  • Jun-Aug only
    (63)
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    (29)
  • Dec-Feb only
    (20)
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McMinnville, Tennessee
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed here only one night but were so impressed! The staff was super friendly and the room was Awesome!!!!!!!! What a wonderful surprised when I walked into the room and it was not only super clean and beautiful but it didn't smell at all! Earlier in the week I had to stay at another hotel. Their prices were the... More 

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East Hampton, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stay at this Best Western 3 times a year while visiting for our Grandchildren's Birthdays. Rooms are always clean, staff has always been friendly and always willing to accomadate our needs. The hotel is in an area where there are many resturants and stores in case you forgot something.

Review collected in partnership with Best Western

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East Meadow, United States
1 review
4 of 5 stars Reviewed 1 week ago

Nice place, clean room, free internet, free breakfast, near shopping. Only complaint is the Fire Alarm went off at 3AM, no explanation given. Besides that anomaly I would definitely recommend this Best Western.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 2 weeks ago

Loved the decor of the suite and all of the pillows. Looked fresh and new and very clean. Chose based on other reviews. This was a great hotel for what we needed. The suite had a desk, couch, and chair. We also had a fridge and microwave. Only used the fridge. Lobby looked ok from what I remember and so... More 

Review collected in partnership with Best Western

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Baltimore, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great Place , Great Staff and the location was great for finding locations of Food places. I would stay again at this location.Clean room with Internet and swimming pool very clean. Again i would stay at this location on my next trip to Monroe North Carolina. My son lived in the pool when we were there. Very Clean as stated... More 

Review collected in partnership with Best Western

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Davie, Florida
Level Contributor
7 reviews
3 of 5 stars Reviewed 3 weeks ago

This was an average hotel considering the price range. The location was a little worrisome since we arrived very late at night. People walking around the hotel parking lot and people lingering in the halls which are exterior. From a safety standpoint, much prefer internal hallways with carded entries. Also, this hotel is dated but very clean. Breakfast was fresh... More 

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High Point, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Was told 2 queen beds but received 2 double beds. Rooms clean but need updated. Rooms also small despite add on line. Smell of smoke in non-smoking room. Staff was polite and efficient. Breakfast was decent if you like microwave sandwiches and waffles. Fruit was fairly good as well.

Review collected in partnership with Best Western

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BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for taking the time to review your stay with us! We apologize for your room, and not meeting your expectations. We will use your feedback to see how we can better our service for all of our guests. We wish you and yours many future happy, and safe travels! More 

cortland, ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Somehow reserved through hotels.com a smoking room I always reserve a nonsmoking room being my wife has asthma. The woman at the check in went out of her way to contact her manager to find us a room which was a upgrade. Thanks so much! Hotel was clean ,would highly recommend it.

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BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for staying with us at the BEST WESTERN Inn & Suites of Monroe, NC and for taking the time to review your stay with us here on Tripadvisor.com! We appreciate it, and am glad we could get your reservation situated properly! Thank you for noticing how hard our housekeeping and front desk departments work! We wish... More 

Virginia Beach, Virginia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 20, 2015

An ok stay, disappointed in the price that I paid for the quality of the room. The mini suite seemed overpriced. Breakfast was average and a smaller seating area. I would stay again but in a hotel room and not a suite.

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for taking the time to review your stay with us! We do apologize to you for not meeting your expectations regarding your room and breakfast space. You are right in that our suite is one large oversized room. We will need to work on opening up our meeting room for extra breakfast seating space until we... More 

1 review
5 of 5 stars Reviewed July 15, 2015

Great Price for a Good night sleep and very clean, Staff was great. The wifi was very fast, The coffee needs a little more punch to it but the waffles are good. I didn't make it out to the pool but it did look nice and well kept. I would stay there again

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for taking the time to review your stay with us! We appreciate the feedback greatly and will use it to better our service for all guests. I have noted your comment on coffee and will look into some stronger grounds. Thank you so much for staying with us. We hope to see you again! Here's to... More 

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