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BEST WESTERN Inn & Suites - Monroe

Certificate of Excellence
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2316 Hanover Drive, Monroe, NC 28110
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BEST WESTERN Inn & Suites - Monroe
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BEST WESTERN Inn & Suites - Monroe
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121 reviews from our community

Traveler rating
    83
    31
    3
    2
    2
See reviews for
52
17
7
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (33)
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Trinity, Alabama
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed with family for a conference. Very impressed with the front desk staff(Liz, Jane,Kelly)! They went above and beyond to accommodate our need of a room on the first floor for an elderly guest in our party, and were very pleasant during check in. Rooms were updated and clean. Cleaning staff very accommodating. Continental breakfast was great and had a... More 

Was this review helpful? Yes
Oneonta, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

wonderful place to stay, we enjoyed it very much, it was so very clean and comfortable, they supplied everything we needed the staff was extremely friendly and helpful...everything worked, bed and pillows were very nice!!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Greenville, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I as very impressed with the staff and the room. LOVED the bed! Would be interested in purchasing one for my home! We recently stayed at the Westin Peachtree in Atlanta...this hotel surpassed the quality of the Westin!

Review collected in partnership with Best Western

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NC
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

i enjoyed all the new upgrades this hotel has. also, considering all the rooms are outside entry, i felt very safe here. the hotel staff was very nice and helpful as well, especially the woman who helped me a few times, Jennifer.

Review collected in partnership with Best Western

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Cornelius, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I spent the week in Monroe, NC and was Blessed with the service of the Ladies at Best Western. Kellie, Jane, Liz, Donna, and Linda were absolutely top drawer!!! We were upgraded to a suite and were able to take advantage of the Best Western Military discount. Our room was large enough for our long stay and the large breakfasts... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you James D for taking the time to review your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! Thank you for recognizing the hard work Kellie, Jane, Liz, Donna, and Linda put in for us every week! Definitely shout out to them! We are happy to hear you enjoyed your stay, the room,... More 

Wingate, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I would recommend my friends and family to stay here they have comfortable beds and its nice and quiet. Good service orient people that dont mind going out of there way to make you comfortable.Nice and clean. Good breakfast in the morning.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Aw we love you too Yvonne W! Thank you for taking the time to review your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We appreciate your kind feedback. We don't claim to the be the best, but our Staff truly cares and works hard. We thank you for staying with us when we... More 

warner robins, ga, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2015

clean and friendly, the bed was not as comfortable as i have experienced other places, good value. free wi-fi was very unexpected and easy to local resturants was good. shopping was near. very friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much for taking the time to write a review for us, Gregory Q! We are happy to hear you found our hotel clean and friendly. Clean, friendly, and in working order are our daily top 3 goals. We are also glad to read that you were able to take advantage of our free high-speed Internet access! And... More 

Canton, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2015

I think that guests and construction workers should stay at opposite ends of the motel. Entry is made from the outside to each room. The workers were noisy until late at night and also noisy early in the morning when they left for work.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you Betty P for staying with us here at the BEST WESTERN Inn & Suites of Monroe, NC! Also your suggestion is very wise. On behalf of all of the Staff we do apologize for the noise you encountered. We do our best to meet all special requests for room assignments and take many things into consideration. We appreciate... More 

Chagrin Falls, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 12, 2015

The staff of this hotel deserve a better product. The receptionist was bright, friendly, efficient and helpful, but the amenities and layout of this hotel are poor and very outdated. It is not the fault of the staff that there are no elevators or internal corridors. The feel of this hotel to me is a 1970's vintage motor lodge. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you Ohiopptnel for taking the time to review your stay at the BEST WESTERN Inn & Suites of Monroe, NC! We apologize for the structure of our building. You are right we do have rooms that are entered from the exterior. This provides a great convenience, though, of being able to park close to your room and eliminates that... More 

mount prospect, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2015

We were very tired after driving there from Miami. It was nice to park in front of the room to unload the car. Very comfortable bed. Unusual breakfast in that most was in plastic wrap, but it all tasted good and there was a variety. Good wifi connection. Great TV with On Demand service as well as HD. Nice place... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review

Thank you so much Valerie O for staying with us and posting a review! We are so happy you had a convenient stay with us. We are so pleased to hear you enjoyed the variety on our complimentary breakfast bar! We strive to offer many varieties of bagels, cereals, pastries, breads, microwaveable breakfast sandwiches, and yogurt. We make an effort... More 

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