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Comfort Inn Matthews

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1718 Windsor Crossing Dr., Matthews, NC 28105
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Comfort Inn Matthews
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Comfort Inn Matthews
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316 reviews from our community

Traveler rating
    192
    95
    23
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chillicothe, Ohio
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were visiting relatives and stayed here for 3 nights. The rooms were very nice and had everything you needed. A fridge, microwave, coffeepot, iron, ironing board, hair dryer, closet, toiletries, and my personal favorite always a separate sink from the shower/bath so two can be getting ready at the same time. The beds were among the most comfortable ever!... More 

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Dear Valued Guest, We thank you soooo much for such a great and detailed review! We are extremely touched and thrilled by your review that guests like you notice each and every little effort we put in to make sure our guests are comfortable. We make sure we give the best price in town with our compromising quality as we... More 

Warrenton, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Very nice place to stay. Great value for your money. Everyone is so friendly. I stay there for business but a great place to stay if you are in town for pleasure. If you are a NASCAR fan, not far from the track and a better value

Was this review helpful? Yes
Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Hey Mrs.Joan, Thank you so much for being one of our loyalist guest and leaving a feedback on our hotel. We are glad to know you enjoyed our newly renovated hotel as all of us appreciate our hard working being recognize. We hope to see you soon again in the near future. Chet Patel GM More 

Columbus, Ohio
1 review
4 of 5 stars Reviewed 5 days ago NEW

We stayed in room 104 from April 3rd through 4th. The staff was extremely helpful. Rooms were comfortable and clean. Breakfast was more than adequate. Would stay here again if we returned to Matthews.

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 1 week ago

I picked this hotel because it was recommended by a friend and it was close to the places that I was visiting. I was impressed by the size of the room and the bed was super comfy. The breakfast area was small and from what I could tell the food was pretty good. I didn't really get to eat a... More 

Was this review helpful? Yes
Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Dear Valued Guest, We thank you for your feedback! We are happy to know that you loved our newly renovated and spacious rooms. We have the largest rooms in the area and the newest renovated. We make sure to charge our guest fair price as we want your loyalty. We are sorry about your ac as we will make sure... More 

New Glasgow, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

I have been doing a lot of travel in the past year and this hotel exceeded all expectations for value and comfort. I look for value and a clean place to stay. This hotel exceeded on all points. Easy to find and easy to get to the main travel routes. The staff are great and the morning freed food is... More 

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Hello William, We thank you so much for a wonderful review! We are so thrilled to hear that you found our hotel to be a great value as our goal is to make sure our guests gets their moneys worth at our hotel. We believe in fair pricing and giving the best rooms in town compare to others. We want... More 

Senior Contributor
25 reviews 25 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in this hotel for one night The location is close to some retail stores and food. Easy to get to downtown Charlotte from there. The staff was very friendly, room was clean, and breakfast had a good assortment. My only complaint is that there was a spot on the ceiling over my bead that looked slightly red. I kept... More 

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Dear Valued Guest, We thank you for your feedback! We are glad that you enjoyed your stay at our hotel and found it to be in a great location as we have the best location. I am sorry about the small color spot in the ceiling as we just repainted our entire rooms and the spot might be from as... More 

Woodstock, Georgia
1 review
1 of 5 stars Reviewed 1 week ago

YOU MUST NOT STAY HERE!!!!!! Chet Patel, the manager, is one of the worst human being I have ever com into contact with. We found mold in our room and there was a horrible stench as well. Manager would not do anything or refund any money after he was made aware of the horrible conditions. Terrible management and terrible hotel!!!!

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Hello Kevin, Thank you for sharing your comments! We had a good talk over the phone regarding your issues about the room and as mention to you on the phone that if you would of told us your issues on day 1 when you encounter the issues rather then staying in the room until check out (3 days) then we... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We've stayed at this hotel in the past so we booked there again. The room was very clean, the bedding comfortable and plenty of pillows and towels. The complimentary breakfast had a variety of hot and cold foods including waffles, eggs, sausage and bacon. Also an assortment of baked goods. This area has a lot of shopping plazas and restaurants... More 

Was this review helpful? Yes
Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Dear Valued Guest, Thank you for your review! We also thank you for being our loyal guest and return to our hotel. es, we offer the best newly renovated rooms with a fresh new bedding system to give a comfortable sleep to our guest. We also offer the best hot breakfast then your normal average hotel.To make our breakfast eve... More 

Toronto, Canada
Top Contributor
75 reviews 75 reviews
16 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel on a recent trip through North Carolina. Our room was clean, well equipped with assorted necessities - outlets for our electronics, comfortable beds, coffee maker, powerful shower, etc. - and our ground floor location was surprisingly free of traffic and guest noises. One area that could use some improvement is the breakfast area. There seemed... More 

Was this review helpful? Yes 1
Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Dear Valued Guest, Thank you so much for the feedback! We are glad to that you loved our newly renovated rooms as we pledge to give our guests the very best! We are sorry about the size of our breakfast area. Our hot breakfast is the best in the area and surprisingly our occupancy increase more then expected after renovation... More 

Ahmedabad, India
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel with great rooms and staff. I came from India to work at Family Dollar and stayed at this hotel. The manager is great and helps you feel at home. Newly renovated rooms and great breakfast as they have hot cheese omelet (good for veggie people like me). Thank you guys so much and will come back if ever... More 

Was this review helpful? Yes
Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Hello Vishal, Thank you so very much for this wonderful review! It was great seeing someone from back home. We are glad to make you feel at home. Thank you for complementing our staff and our hotel services as we make sure we give the best at the best price without compromising quality. We hope you had a safe trip... More 

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