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All 12 Matthews hotels

Comfort Inn Matthews

3.0 of 5 Hotel   |   9701 E Independence Blvd, Matthews, NC 28105
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Ranked #1 of 12 Hotels in Matthews
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
MahlonandAlice Swoope, Virginia
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238 reviews from our community

Traveler rating
    151
    66
    17
    3
    1
See reviews for
72
32
17
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Swoope, Virginia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

Spent one night at the hotel. Check in was about as nice an expeerience as I've had anywhere; quick, efficient and friendly. The room was larger than expected and was clean an comfortable. We used the workout room, which could use some maintenance; however we appreciated the towels. Would definetly recommend.

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Augusta, Georgia
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed in the hotel with my son for a soccer tournament. The hotel was located In a great location. The front desk staff was very friendly. The room we stayed in was clean. Wasn't expecting a great hotel for the amount I paid. Pleasantly surprised!!

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Hello Sandy. Thank you so much for a great review! We are glad to hear you found our hotel to be worth above the value for the price you paid as our goal here is to give the VERY BEST AT FAIR PRICE IN TOWN! Our staff goes above and beyond to make our guests feel at home and treat... More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW

Excellent staff round the clock. I would come here anytime. The only thing I would change is the lighting was slightly dark with the lamps, no good lighting in vanity area at the front door. Other than that, it was fabulous staying here. Kudos to all of the staff.

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Hello Gladys, Thank you so much for the review! We are so happy to hear that our staff team is doing an excellent job in making our guests feel at home and treat them like family. After all, guests satisfaction is our #1 goal. We are glad to here your stay was enjoyable and liked our newly renovated rooms. Today... More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

I stayed 4 days at this comfort Inn in June for my sons wedding.I chose this hotel due to the good reviews I read on Trip Advisor. All the out of town family also stayed here. It was because of the excellent service, cleanliness, good breakfast , great coffee, and good rates that I decided to stay here again in... More

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Dear Valued Guest, Thank you so very much for a great review and explaining all of your experience in detail! We are thrilled to know you enjoyed our newly renovated rooms and the service you received from our staff. We work really hard to make sure all of our guests feels at home and take the most stress off them... More

Morehead City, NC
Top Contributor
119 reviews 119 reviews
13 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have family in Matthews and stay many times a year. Comfort Inn gives us a reasonable price and all the amenities we need to be comfortable. The pillows and bedding are so luxurious. The staff is always tremendously helpful and the continental breakfast is full of delicious choices. Next door is an outstanding Mexican restaurant for great food close... More

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Hey Ms.Barbara, Thank you so very much for a great detailed review! We are happy to know you loved our hotel all across the board. Our goal is to give the very BEST IN THE AREA AT THE BEST PRICE WITHOUT COMPROMISING QUALITY! Our new bedding system is the best in town to get a the best restful night of... More

Hilton Head, South Carolina
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Convenient location if visiting Charlotte/ Concord area. It is a very clean hotel with very friendly staff. The price is right and the area is quiet for sleeping. The bathrooms are on the small side. Plenty of parking and lots of nearby eating establishments to choose from.

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Hello Trevor, Thank you so much for a wonderful review! We are glad to know that our service met your expectation. We work really hard to give our guests the very best rooms in town at the best price. We can see that we met our goal and our hard work has been appreciated. Our staff works really hard to... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I am a dimond member with choice and I have never stayed at a hotel where I got this kind of service. I was first greeted by staff and thank as I am a dimond member. As it was 100 degrees outside, they had a cold sodas Wating for me in my mini fridge in the room from the hotel... More

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Hello Mr.Ford, I like to thank you for your sweet review and for being a Diamond Member with Choice Hotels! Our staff goes out of the box to make our guests happy each and everyday. We are glad to know that our effort were appropriated. We make sure each of our guests get a great service and room each time... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel aug 17th to 21st with my husband and two children. I had a room with two queen beds. Beds were comfortable and clean. Room was good size. Included a small fridge and microwave which came in handy on numerous occasions. It could use a larger dresser and the table and chairs instead of a desk. It... More

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Dear Valued Guest, Thank you so much for a great detail feedback! We are glad to know you had a great time. Giving all small amenities is our standard as guest should not pay extra for it. We are sorry about work desk as you wanted more chairs, but that is our brand standard. We hope to see you again... More

New Milford, Connecticut
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived well before check-in time (3 pm) on Friday morning. Luckily we were able to check-in immediately. We scheduled a 3 night stay. We got a King room with a hot tub on the first floor. It was near a side entrance which made it very convenient to come and go and not have to go through the main... More

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Dear Valued Guest, Thank you for such a great detail review as it will help others. We are glad to know we could help make your "Meet the Parents" weekend great. We have just renovated our hotel, but Jacuzzi Rooms tends to have sight different smell then others as we Deep Clean Jacuzzi each time they have been used with... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I have never been to a hotel where we got so much care the manager is great and understanding. He has wonderful customer service. He needs a raise and a promotion. His assistant amber was also wonderful. Manager Chet Patel Take care of them.

Was this review helpful? Yes
Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Dear Valued Guest, Thank you so much for this sweet review! I am so touched by it personally. Thank you for complimenting our service as we work hard to make our guest feel at home away from home. I am sure I will get promotion soon if I keep doing what I am and keep my guest and employees happy... More

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Additional Information about Comfort Inn Matthews

Address: 9701 E Independence Blvd, Matthews, NC 28105
Phone Number:
Location: United States > North Carolina > Matthews
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Matthews 3*
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Also Known As:
Matthews Comfort Inn

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