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All 12 Matthews hotels

Comfort Inn Matthews

3.0 of 5 Hotel   |   9701 E Independence Blvd, Matthews, NC 28105
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Comfort Inn Matthews
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91%
Ranked #1 of 12 hotels in Matthews
A recent review
5 of 5 stars reviewed 2 days ago
NY4092 New York
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167 people have reviewed this hotel

Traveler rating
    109
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    12
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    1
See reviews for
47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We really enjoyed our stay at this hotel. The room was VERY spacious. We had four adults in one room for five nights and didn't feel cramped at all. Room was clean and in great shape, and we had no trouble with noise from the parking lot/other guests. Breakfast was nothing overly fancy, but it did the job and was... More

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Dear Valued Guest, Thank you so much for a great feedback! We are glad that you enjoyed your stay and found our rooms to be spacious as they are the largest rooms in the area. We are rated #1 do to our service and cleanliness as we believe in giving the best. We are glad to know we are your... More

Chicago, Illinois
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

price was ok but quarters were cramped had to spend it with my wife and were not used to sharing a house let one room 0.0 other than that breakfast was great, good cleaning services and warm weather made a pleasant trip

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Moore, South Carolina
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed on April 12, 2014. This hotel will not disappoint. The bed was so great that my fiancé had to pull me out of it. The room was spacious. We had a small fridge, microwave, and nice size flat screen tv. Everything was new. I love the lamps with the outlets it them. It just saves you from looking... More

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Hey Ms.Anita, Thank you so so much for a wonderful review! We are glad that our hard work of renovating this hotel is being paid off and appreciated by our guests. YES, are brand new bedding/beds are very comfortable that make you want to sleep in them forever. We believe in giving the best to all of the guests and... More

Roanoke Rapids, North Carolina
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this property quite often over the past few years. I have experienced it pre and post renovations...always a great experience. The staff is very cordial and quite attentive to your needs. They offer an evening reception Monday through Thursday that is a nice touch. This property is snuggled amidst lots of good shopping and fine dining... More

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Hey Lisa, Thank you so much for taking the time out and leaving us a review! It means the world to us to here our guests feedback! I thank you also for being our loyal guest. We are glad to know you enjoyed your overall stay and liked our newly renovated rooms. We really appreciate it when our hard work... More

Butner, North Carolina
Contributor
20 reviews 20 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have stayed in this hotel several times for business and always find it to be pleasant. The location is VERY good as there are restaurants within easy walking distance, a Sam's Club next door, a Costco a few blocks away and every manner of eatery and retail store you can imagine close by. I stayed in a single king... More

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Hey Mr.Jimmy, Thank you so much for a great feedback! I also like to thank you for begin our loyal guest to our hotel. We are glad to know that you enjoyed your overall stay at our hotel and find our location very convenient as its one of the best point as we have lots of restaurants and shopping within... More

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

After booking 15 rooms in my name (with the expectation that the other 14 people involved would step up and cover their own-which they did); there turned out to be a glitch, or miscommunication, as it were, when somehow, I was charged for two nights even though I knew from day 1 that I would be staying with local friends... More

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Hello Mr.Dunn, Thank you so much for a wonderful review! We are sorry for the miscommunication, but we are glad to fix your problem right away as we believe in giving the best customer service. We are glad that you and your entire group enjoyed the stay at our hotel. Thank you for making our hotel your preferred hotel for... More

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this hotel while frustratingly wedding anniversary. It was pretty close to perfect for the price. They did have some construction going on the first floor, so there was some loud drilling but overall I'd definitely go again! Great breakfast, large/clean rooms, friendly housekeeping!

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Dear Valued Guest, Thank you so much for a great feedback! Reviews like yours motivates us to do even better! We are glad you en joyed your stay with our newly renovated rooms. Sorry about the drilling noise as we are installing new drapes in all the rooms as that's our last thing for the renovation. We hope to see... More

Seattle, Washington
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Let me start by saying that our room was enormous. An incredible bang for our buck, that is for sure. Front desk was extremely friendly and helpful, housekeeping was on point and the location was great. Walking distance to a ton of great spot. Do yourself a favor and go to Casa Rita next door. Amazing Tex Mex food. Oh,... More

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Hey Mr.Gomez, Thank you so much for this detail and great review! We all at the Comfort Inn Matthews appreciate it as you went ahead and describe your experience in all of our departments. We are glad to know that we made your stay comfortable and enjoyable as we believe in giving the best service to all of our guests... More

State Road, North Carolina
1 review
3 of 5 stars Reviewed 3 weeks ago

When we arrived at the hotel we were told they only had one room, and we had booked two rooms. They did finally locate my second room. The hotel was clean. I did hear noise from adjoining room during the night. Breakfast was okay. We stayed at this location due to a conference we were attending was close by. We... More

Was this review helpful? Yes
Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Dear Valued Guest, Thank you for leaving us a feedback. We are happy to know you found our hotel clean and comfortable as we work hard to make sure guests gets what they deserve when they arrive. As we are finished with our renovation, our last phase are to replace all connecting doors as they are the only things not... More

Waterville, Ohio
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay of March 24, 2014 was for one night. At check-in, we were advised that this property had recently undergone extensive renovation. In fact, the Manager escorted us to our room, and pointed out the improvements. The room was absolutely clean, with new carpeting, furniture, flat-screen TV, and drapes. This Hotel, during the week days, has a Managers Reception... More

Was this review helpful? Yes
Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review

Hey Larry, Thank you so much for taking your time out and leaving us a review! We all at Comfort Inn Matthews appreciate it as we like to know how we are doing by our guests. We are glad to know you like our newly renovated rooms and it motivates us more to perform better when guests recognize our hard... More

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Additional Information about Comfort Inn Matthews

Also Known As:
Matthews Comfort Inn
Address: 9701 E Independence Blvd, Matthews, NC 28105
Phone Number:
Location: United States > North Carolina > Matthews
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Matthews
#1 Family Hotel in Matthews
#1 Best Value Hotel in Matthews
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Matthews 3*
Official Description (provided by the hotel):
Situated in the heart of beautiful Matthews in the Windsor Square Shopping Center. The Comfort Inn is the perfect location, whether traveling on business or pleasure to Matthews/Charlotte. The hotel is minutes from uptown Charlotte and only footsteps from the Matthews' area's finest shops and restaurants.As a guests of this Matthews, NC hotel, you can enjoy amenities and features like:•All New Renovated Rooms in Dec 2013•One of the few hotels in town with 2 Queen Beds•All rooms have 32" Flat Screen LCD Tv's/ Microwave & Refrigerator•Free Wi-Fi Internet•Free Full Hot Breakfast Buffet (Sausage Patty, Bacon, Egg Patty, Waffles, Boiled Eggs, Etc...)•Free Happy Hour in the Lobby Mon-Thru 5PM-6PM (Free Wine, Sodas, Beer, and Appetizer (Appetizer are provided by local restaurants for our guest at no cost)•Over 30 franchised restaurants with in 0.5 Mile to 1 Mile ... more   less 
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