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Country Inn & Suites By Carlson, Matthews

2.5 of 5 2001 Mount Harmony Church Road, Matthews, NC 28104
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Country Inn & Suites By Carlson, Matthews
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Country Inn & Suites By Carlson, Matthews
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102 reviews from our community

Traveler rating
    52
    21
    15
    7
    7
See reviews for
46
19
9
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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  • Mar-May only
    (25)
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    (25)
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    (36)
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Florence, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Some friends and I stayed here to attend the Southern Christmas show in Charlotte. The hotel was very clean and well maintained. All the staff that I interacted with was extremely pleasant. The continental breakfast was one of the best I have ever had. I will be staying here for our annual trips from now on. It was less expensive... More

Review collected in partnership with Country Inns & Suites By Carlson

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Parkland fla, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great team of staff, the breakfest lady worked very hard to keep the place looking good. She took the time every morning to help me get my day started. She is a great way of making me feel very welcomed. The over night guy made us feel safe knowing someone was watching out for us.

Review collected in partnership with Country Inns & Suites By Carlson

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Ohio
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Country Inn is a fine, affordable, clean Motel. Unfortunately the motel is not allowed to place a visible sign on the highway, which would help travelers find it - especially at night. But that didn't stop us from enjoying the somewhat lavish (for a motel) breakfasts. My husband is especially fond of the oatmeal and raisins (and I of... More

Was this review helpful? Yes
Tara B, General Manager at Country Inn & Suites By Carlson, Matthews, responded to this review

Dear E3, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our breakfast and that Harley also enjoyed his time with us as well! There is a back way to the hotel, for your next trip in please contact the hotel and we would be happy... More

Yorktown, VA
2 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel fills minimum needs. It's a room with bare necessities. Plugs need replacing because they won't even hold a charger plug. Carpet is old, wallpaper/paint is old. It's become grandly! I have given the same review to the hotel for the past several years, they don't listen. Comp. breakfast is marginal, I had stale danish…yum! And we had a... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Tara B, General Manager at Country Inn & Suites By Carlson, Matthews, responded to this review

Dear 990dextern, We sincerely apologize for not meeting your expectations during your recent stay. Per the sign in our lobby we are currently undergoing renovations in a step process that will include carpeting, bedding, painting, etc to keep the hotel looking fresh and updated. We are completing the internal components this year and will complete the external renovations in the... More

Florence, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I had to wait until 5 pm to check in which was not acceptable. I requested a early check in was told no room till 2 pm. So i had to find something to do until then, came back and was still told couldn't check in till 5pm. When I cam back to men at desk acted as though they... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
King George, Virginia
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time in a CI&S. Great place to be introduced. Duane was an excellent face for the company. He went out of his way to provide information on the surrounding area and was incredibly upbeat. We thought the evening appetizer bar was a wonderful way to sate our hunger after driving most of the day to the Charlotte area. Rooms... More

Was this review helpful? Yes 2
Providence Forge, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have a family event in Matthews, NC every year. Several years ago we discovered the Country Inns & Suites in that city and have stayed there ever since. It conveniently located for easy access to Matthews, Charlotte, and the Charlotte Raceway, for NASCAR fans. The hotel is far enough away from the nearby highway that noise is not an... More

Was this review helpful? Yes
Tara B, General Manager at Country Inn & Suites By Carlson, Matthews, responded to this review

Dear Gary997, Thank you very much for your complimentary review! We are so happy to host you and your family each year. We will certainly look forward to your next trip, please don't hesitate to reach out and let us know if we can do anything more in the future to further exceed your expectations!! Yours In Hospitality, Tara Brossa More

Maasland, The Netherlands
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel, located on the outskirts of Charlotte is excellent value for money. Rooms are clean, beds are comfortable, welcome snacks & breakfast are complimentary and good quality. Front desk & breakfast staff are extremely helpful & friendly.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Tara B, General Manager at Country Inn & Suites By Carlson, Matthews, responded to this review

Dear Alan G, Thank you for your positive feedback! We are so happy to read that you enjoyed your stay. We will look forward to your next trip to Matthews NC! Please let us know if there is anything we can do in the future that would help make your stay even better! Yours in Hospitality, Tara Brossa More

Wilmington, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Love staying here when in Charlotte. Staff is very courteous and helpful. Rooms are nice. Good, hot breakfast in the morning. Great value. I can't stretch this review to 200 characters so this is just filler. Hope you enjoyed reading it.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Tara B, General Manager at Country Inn & Suites By Carlson, Matthews, responded to this review

Dear Mike K, Thank you very much for the "short & sweet" complimentary review! We most definitely enjoyed reading that you enjoyed your stay. Please let us know if there is anything we can do for you during your next trip to Matthews to help make your future stays even better! Yours in Hospitality, Tara Brossa More

2 reviews
4 of 5 stars Reviewed 4 weeks ago

Outstanding, courteous staff see to every need. Great beds. Good choice of food with dining room big enough to serve all. Located well. Older hotel kept very nicely. The staff set this experience apart. they were all delightful.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Tara B, General Manager at Country Inn & Suites By Carlson, Matthews, responded to this review

Dear 16nancyf, Thank you so much for your kind words regarding our staff and hotel! We work hard to meet and exceed the expectations of all our guests and it gets everyone excited when we read thoughtful comments like yours! Please let us know if there is anything we can do to help in planning your next trip to Matthews... More

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Additional Information about Country Inn & Suites By Carlson, Matthews

Address: 2001 Mount Harmony Church Road, Matthews, NC 28104
Phone Number:
Location: United States > North Carolina > Matthews
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Matthews 2.5*
Number of rooms: 72
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Also Known As:
Country Inn And Suites By Carlson, Matthews
Country Inn & Suites By Carlson, Matthews Hotel Matthews
Country Inn Matthews
Matthews Country Inn

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