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Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E

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2001 Mount Harmony Church Road, Matthews, NC 28104
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1 room 1 adult
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Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E
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237 Reviews from our TripAdvisor Community

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Richmond, Virginia
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100 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 1 week ago

Each time we visit the Charlotte, North Carolina area, we stay at the Country Inn & Suites in Matthews, North Carolina because of the individual attention we receive. The front desk personnel are excellent, especially Mrs. Chris VanderHorst, who always welcomes us and calls us by name when we check in the hotel. Also, Christopher at the front desk was... More 

Helpful?
Thank Nancy B
Todd B, Manager at Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E, responded to this review

Thank you for staying with us over the years, that's why we feel you are family. Looking forward to seeing you on your next visit to Matthews. Thanks from the all the Staff. More 

Atlanta, Georgia
1 review
3 of 5 stars Reviewed December 27, 2015

Great location with easy access to shopping and expressway. Disappointed with quality of room, dirty and stained carpet, odors, overall need a good professional deep cleaning and upgrades. Breakfast ok

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Theresa R
Todd B, General Manager at Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E, responded to this review

I apologize that your stay with us wasn't perfect. We will be doing major renovations within the next 3 months to all areas of the hotel. I hope we will see you again so that you will get a chance to see the renovations. Thank you for staying with us. More 

Bossier, Louisiana
1 review
5 of 5 stars Reviewed December 26, 2015

Aside from a slight smell of cigarette smoke in our room (my husband couldn't smell it so it wasn't that strong), our stay here was wonderful. The hotel and facilities were very comfortable and clean, and the staff was very friendly and helpful. We often travel with our two larger dogs (a labradoodle and a shepadoodle). They are well-behaved and... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank alettegs
Todd B, Manager at Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E, responded to this review

Thank you for staying with us with your 2 pets. I remember them well. They were so well behaved that I never heard them. We love pets at our hotel, it makes it feel like home for our guests. We hope to see you in the near future. More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed December 23, 2015

Older hotel as most country inns can be. The room was clean, the stafff are friendly. I called a few days before because I needed to check in late night (between1 and 2am) it was no issue at all. The location was in a nice area, not far from the city. Only issue was breakfast...kind of cold, but it was... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Thank Nbonds
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Near Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E

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