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Holiday Inn Express Hotel & Suites Matthews East

2.5 of 5 9420 East Independence Blvd., Matthews, NC 28105
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Matthews East
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Holiday Inn Express Hotel & Suites Matthews East
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83 reviews from our community

Traveler rating
    47
    26
    6
    2
    2
See reviews for
33
11
3
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I was very pleased with my stay here in December. From the time I checked in until the time I checked out the staff was very helpful and pleasant! The hotel was very clean with a great buffet breakfast and a huge indoor pool, which I didnt have time for :(! Location is great if you are commuting to Charlotte... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Really enjoyed my brief stay at this hotel. When I checked in Skylar was super nice and it's hard to find that these days. The room was spacious and clean and breakfast was wonderful. I will definitely stay again when in the area.

Was this review helpful? Yes 1
Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Excellent Cooperative Staff Nice n Comfortable Rooms Perfect Breakfast in the Morning To start Lots of Restaurant nearby That's a Biiiig Plus Staff was very Courteous For us location was very Convenient

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Centennial, Colorado
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for two nights in a king suite, and it was everything I expected. I know,,, I read the reviews on the traffic coming in and out of the hotel, and YES, it can be a challenge. I fortunately avoided most days and nights where the rush hit. I felt the staff and cleanliness was worth it. My... More 

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Claremont, New Hampshire
Top Contributor
369 reviews 369 reviews
62 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff were very friendly. The shower had wonderful pressure. The beds and room were very comfortable. The breakfast was standard HI Express fare. One observation: I noticed that the shelves in the bathroom were dusty. Not an issue for me but for those who have dust allergies, this might pose a problem. I'm glad we stayed and if we... More 

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Forest City, North Carolina
Contributor
19 reviews 19 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 4, 2014

Really enjoyed the stay. Been here all week on business. Room was comfortable and very clean. The staff is nice and the breakfast is good. Nice stay. It's right next to the Cracker Barrel, so that's a plus. The pool indoor pool was closed all week so that was a bummer, other than that, it was great.

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ManagerCLT, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

The pool is open and ready for your return, I am very sorry that we had an issue during your stay with the pool heater. I am so glad that you enjoyed the rest of your stay and enjoyed breakfast and the room during your business trip. We hope you visit again soon to enjoy all that we have to... More 

West Palm Beach, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2014

good location, well maintained, wonderful staff, very professional, good food on breakfast buffet and located close to other restaurants and shopping, lots of parking,room was always cleaned and made up perfectly...can't ask for any more than that!

Review collected in partnership with this hotel

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ManagerCLT, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Wow, I could not have asked for a better review, thank you for taking the time to share your feedback! We all are so glad you enjoyed your stay and look forward to seeing you again soon. More 

Arkansas
Contributor
19 reviews 19 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2014

This hotel has everything I want in my stay, the highlights are: very clean, comfortable beds and bathrooms. Also, the breakfast area is large and roomy. I recommend to anyone that wants these items in a hotel to stay here.

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ManagerCLT, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

We greatly appreciate your kind words and are so happy that you found the Holiday Inn Express Matthews recommendable. Hope to see you again real soon! More 

Fayetteville, North Carolina, United States
1 review
5 of 5 stars Reviewed September 30, 2014

Check-in was great, we were greeted with smiles from a receptionist who was warm, friendly and totally showed professionalism. The lobby is clean, inviting with beautiful decor. The hotel on a whole is well kept, rooms clean and modern. Overall I enjoyed my stay and would definitely recommend staying here.

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerCLT, Front Office Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Dear Myrtle, Thank you so much for your awesome review! We really appreciate the 5 Stars! I wish I know who checked you in so we can congratulate them on a job well done. It's not every day that we hear about what we are doing right and we really appreciate it. We hope to see you again soon! Thanks... More 

Senior Contributor
26 reviews 26 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 29, 2014

I was very impressed with this property during my stay last year. However, when I reserved the same room type this year, the room I was assigned was no frills and dull in comparison to the room I had previously which was on the basis of Courtyard Marriott. The only difference was that I used points for the first night.... More 

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ManagerCLT, Front Office Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Escalade5, I am having trouble understanding your review. We do appreciate you taking your time to review our hotel. At our property we have standard rooms as well as a limited few suites. Our handicap accessible rooms have handles and safety bars in our showers. I am very concerned to read that you had bugs in your room. We do... More 

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Additional Information about Holiday Inn Express Hotel & Suites Matthews East

Address: 9420 East Independence Blvd., Matthews, NC 28105
Phone Number:
Location: United States > North Carolina > Matthews
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Matthews East 2.5*
Number of rooms: 89
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Also Known As:
Holiday Inn Express Hotel And Suites Matthews East
Hotel Style:
#2 Family Hotel in Matthews
#3 Business Hotel in Matthews

35 photos of this hotel

Management photos: Courtesy of the property manager

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