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Holiday Inn Express Hotel & Suites Matthews East

2.5 of 5 9420 East Independence Blvd., Matthews, NC 28105
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Matthews East
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Holiday Inn Express Hotel & Suites Matthews East
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89 reviews from our community

Traveler rating
    52
    27
    6
    2
    2
See reviews for
36
11
3
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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2 reviews
4 of 5 stars NEW

Beautiful, clean, reasonable rates. We were here for two nights and enjoyed our stay. However, I left something in the room that I needed back--my boyfriend went in the next day to get it but it was locked in the manager's office and she was late getting to work. Long story short he ended up paying for them to ship... More 

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Laona, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

We had a wonderful visit. Even with an entire hockey tournament going on it was clean and quiet. We were well cared for and staff was excellent, especially Mani. Would recommend this hotel to everyone!!! Thanks for the great night.

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerCLT, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you for all your feedback! Yes, we do have an amazing here, and we are glad that you and your family were well taking care of while you were here. Thank you again! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The place was awesome easy to get on and off the road. Clean and quite room. Would def stay there again. Went to concert at Filmore. It was 20 mins or less to there and the concord mills mall. If u go Charlotte stay at holiday inn. I have stayed in NYC Pittsburgh Cleveland Nashville and all been holiday inns

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ManagerCLT, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

It truly makes us happy that you enjoyed your stay here with us, and we definitely hope that plan your next visit with us soon. Thank you so much for the 5 star review for we greatly appreciate it. We thrive off of your satisfaction! Thank you again! More 

Cross River, New York
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We had the best night's sleep we've ever had, in a hotel at the Matthews, NC Holiday Inn Express. That's because we could choose the temperature of the room, the heating system noise was low and consistent, and the hotel was quiet. We asked for a wake-up call which was honored precisely, and because our plane home was late in... More 

Review collected in partnership with this hotel

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ManagerCLT, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

We greatly appreciate you! It is our pleasure to serve you as a guest in our hotel, and we're glad that you enjoyed every moment of it. We hope that the next time your in town that you come visit us again! Thank you! More 

Anderson, South Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

I've stayed here multiple times previously, this was just the first time this year; but whenever I select here I always feel safe, comfortable, an secure. Clean, professional service, happy folks attend to your every need, a true feeling of home-away-from-home. And the price really good. I'll be back.

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerCLT, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

It warms our hearts to know that our performance was excellent during your stay. It's always great to know that you consider us to be your home away from home. We enjoyed your presence. Thank you for all your comments. Hope to see you soon. More 

Memphis, Tennessee
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 24, 2015 via mobile

Nice hotel, good location. Very friendly staff. Limited workout room, great breakfast. Safe area, great coffee. Nice size rooms, comfortable bed. Nice area with a lot of restaurants nearby...............................,

Was this review helpful? Yes
ManagerCLT, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you so much for the 5 star review. We appreciate all your comments about our hotel, it means so much. We are pleased to know that everything was of great convenience to you and that you enjoyed your stay with us. We hope that you will come visit us again soon! Thank you again! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2015

I was very pleased with my stay here in December. From the time I checked in until the time I checked out the staff was very helpful and pleasant! The hotel was very clean with a great buffet breakfast and a huge indoor pool, which I didnt have time for :(! Location is great if you are commuting to Charlotte... More 

Was this review helpful? Yes
ManagerCLT, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

We are pleased to know that you had an excellent stay from beginning to finish. We thank you for all your feedback, for this means so much to us as staff. Thank you for recommending our hotel and hopefully on your next visit you'll be able to enjoy the pool! More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2015

Really enjoyed my brief stay at this hotel. When I checked in Skylar was super nice and it's hard to find that these days. The room was spacious and clean and breakfast was wonderful. I will definitely stay again when in the area.

Was this review helpful? Yes 1
ManagerCLT, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you! Thank you! Thank you! We are overjoyed and proud to know that we are giving you our best. We have an amazing front desk staff here and we will gladly let them know how well they are doing. We hope that you come back to visit us sometime soon! More 

Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed January 22, 2015

Excellent Cooperative Staff Nice n Comfortable Rooms Perfect Breakfast in the Morning To start Lots of Restaurant nearby That's a Biiiig Plus Staff was very Courteous For us location was very Convenient

Was this review helpful? Yes
ManagerCLT, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Convenience is always a plus and we are happy to know that you were satisfied with your stay. We strive, as staff members, to bring our "A" game everyday for our guest. We thank you for all your wonderful comments. More 

Centennial, Colorado
Contributor
18 reviews 18 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2015

I stayed here for two nights in a king suite, and it was everything I expected. I know,,, I read the reviews on the traffic coming in and out of the hotel, and YES, it can be a challenge. I fortunately avoided most days and nights where the rush hit. I felt the staff and cleanliness was worth it. My... More 

Was this review helpful? Yes
ManagerCLT, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

We are overwhelmingly happy that you had an excellent stay. We thank you for all your comments for we greatly appreciate them all. We will be definitely let our staff know of your comments and to keep up the great work. More 

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Additional Information about Holiday Inn Express Hotel & Suites Matthews East

Address: 9420 East Independence Blvd., Matthews, NC 28105
Phone Number:
Location: United States > North Carolina > Matthews
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Matthews East 2.5*
Number of rooms: 89
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Also Known As:
Holiday Inn Express Hotel And Suites Matthews East
Hotel Style:
#3 Family Hotel in Matthews
#4 Business Hotel in Matthews

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