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All 12 Matthews hotels

Courtyard by Marriott Charlotte Matthews

3.0 of 5 Hotel   |   11425 East Independence Blvd, Matthews, NC 28106
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58%
Ranked #5 of 12 hotels in Matthews
A recent review
5 of 5 stars reviewed 1 week ago
Jim L Matthews, North Carolina
  • Reviews (95)
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95 people have reviewed this hotel

Traveler rating
    31
    24
    24
    9
    7
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26
9
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49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Matthews, North Carolina
Top Contributor
61 reviews 61 reviews
8 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

Front desk staff are top notch, always accommodating. Breakfast fare tasty, nice pool and outdoor lounge area. We have stayed here often and always suggest it for out of town visitors. Special thanks to restaurant staff, great job.

Was this review helpful? Yes 1
Knoxville, Tennessee
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights and it was very clean and inviting. We had a balcony room overlooking the courtyard. The management was very helpful with any of our needs such as restaurant locations and map in Matthews. About the only thing that was missing was complimentary continental breakfast. They do have a restaurant with breakfast for $7.95.

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staying at this hotel was the highlight of my trip to Charlotte. The staff was very friendly. The manager receptions were awesome! It's so great to walk in from a hard day at work and be greeted by a (free!) cold beer. I would highly recommend this hotel. I only wish that everyone else I encountered in Charlotte was as... More

Was this review helpful? Yes 1
Kalamazoo, Michigan
Top Contributor
79 reviews 79 reviews
28 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved this hotel. The room was a very nice size, with a super comfortable bed. I slept like a rock. We had a love seat in the room, so I could relax. The room was very clean also. The pool was closed unfortunately, but looked really nice. I sat out by it in the sun to read, because there... More

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Houston, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 18, 2014

This Courtyard Marriott isn't updated.... Which was disappointing. I've come to expect a certain atmosphere at courtyards, which is why I choose these hotels over others.... And this one didn't meet those expectations. It is also off a busy road and near a highway so I noticed a lot of traffic noise. If anyone is in the hallway talking, you... More

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Erin T, Manager at Courtyard by Marriott Charlotte Matthews, responded to this review

Dear bridalbee13 I hope all is well in Texas today and that you are keeping cool! We know that when traveling, it is important to see what previous guests have to say. We appreciate you providing your honest opinion for future travelers! We are very close to the Interstate, which can sometimes cause slight road noise. Our rooms facing the... More

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed June 18, 2014

As you enter the hotel you can feel the warmth as the staff greets you, a bowl of candy ready for you, and coffee service set up. Our room was neat and clean, in fact the whole hotel, including the rugs were clean. The diligent staff worked hard and the hotel had that fresh smell that most lack.

Review collected in partnership with this hotel

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Erin T, Manager at Courtyard by Marriott Charlotte Matthews, responded to this review

Dear J H, I hope all is well in Chicago today! Thank you for taking the time to supply us and other travelers with feedback regarding your recent stay! It is very important that we hear what our guests have to say. I am so thrilled to hear that you enjoyed your overall stay, as complete guest satisfaction is a... More

Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2014

Clean, solid helpful staff, nice breakfast, good exercise equipment but small but minimally used. location on busy highway one way side a little tedious need a car to get to anything but solid stop for its use.

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Erin T, Manager at Courtyard by Marriott Charlotte Matthews, responded to this review

Dear Eric L, Thank you for providing future guests on TripAdvisor a little insight into what they can expect for their stay at our hotel! We really appreciate guest feedback, as it is essential in training our employees and improving on things we may need to work on. While it is true we are about a 1/2 mile off a... More

South
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 17, 2014

On the plus side, the employees are very friendly. Our room was for the most part clean. However, there were some hairs in the shower. That's a small thing, but something I just don't want to see. The mattress was just ok, a little uncomfortable. Our room rate included the breakfast buffet. Regular price it is $7.95. If it's not... More

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Erin T, Manager at Courtyard by Marriott Charlotte Matthews, responded to this review

Dear blcpearl, We appreciate the time you took to share your honest review with us as well as other travelers on TripAdvisor. Hearing what guests have to stay about their recent stays gives us the opportunity to learn about things we can improve upon. It is with disappointment to hear that you did not enjoy your overall stay. Our housekeeping... More

Charleston, South Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 17, 2014

Checked into our room and when we flushed the toilet for the first time it overflowed. Went to front desk and was told no maintenance on Friday evenings. The night manager was very helpful in locating another room. Went into that room and someone had smoked and immediately I had an asthma attack and came very close to going to... More

Review collected in partnership with this hotel

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Erin T, Manager at Courtyard by Marriott Charlotte Matthews, responded to this review

Dear Rosalind G, Thank you for taking time out of your day to let us know how we are doing. We know how important it is for other travelers to hear what previous guests have to say about their stay. I am sincerely sorry for the consequences surrounding your stay. I know Mansel, our night front desk associate, tried to... More

Orlando, Florida, United States
2 reviews
5 of 5 stars Reviewed June 12, 2014

I spent six weeks travelling to Charlotte for three days a week. I had several of my team members also stay due to the support of a company initative. The staff on-site are just fantastic. They really care about your experience. Jeff and Pat take care of your breakfast in the morning and Dominic and Karen made sure every detail... More

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Erin T, Manager at Courtyard by Marriott Charlotte Matthews, responded to this review

Good morning Rusty R, Hope you enjoyed your holiday weekend in Florida! Thank you very much for your feedback regarding your recent stay, as well as your loyalty with Marriott and our hotel. I will make sure that the employees you mentioned are made aware of how much their customer service excellence meant to you! Our management team ensures that... More

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Additional Information about Courtyard by Marriott Charlotte Matthews

Address: 11425 East Independence Blvd, Matthews, NC 28106
Phone Number:
Location: United States > North Carolina > Matthews
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charlotte Matthews 3*
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Also Known As:
Courtyard By Marriott Charlotte Matthews Hotel Matthews
Courtyard Matthews
Matthews Courtyard
Matthews Marriott

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Matthews
Hotel Class
Official Description (provided by the hotel)
At the Courtyard by Marriott in Matthews, North Carolina we welcome a variety of visitors to the Charlotte, North Carolina area. Sport fans of the collegiate and professional levels can enjoy some impressive action at Wingate University, Charlotte Bobcats (NBA), Carolina Panthers at Bank of America Stadium (NFL) and NASCAR's Lowes Motor Speedway & NHRA racing. With the US National Whitewater Center, Xtreme Ice, Mecklenburg Aquatic Club, Matthews & Charlotte Soccer Clubs, there is also an abundance of amateur athletics for any sports fan. Conveniently located to several major interstates and downtown, Courtyard by Marriott Charlotte/Matthews is the perfect place whether for for business or pleasure. ... more   less 
Number of rooms
121

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