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Courtyard by Marriott Charlotte Matthews

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11425 East Independence Blvd, Matthews, NC 28106
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Courtyard by Marriott Charlotte Matthews
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Courtyard by Marriott Charlotte Matthews
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115 reviews from our community

Traveler rating
    39
    29
    28
    11
    8
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33
9
3
58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Asheville, North Carolina
Contributor
19 reviews 19 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was my first opportunity to stay at the Courtyard Charlotte Matthews. I was slightly concerned by the initial appearance of the hotels neighborhood, however the hotel was very clean and the parking lot was well lit. The hotel is only a few miles from some of the better national chain restaurants. The front desk staff was very courteous and... More 

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Stewartstown, Pennsylvania
1 review
5 of 5 stars Reviewed 6 days ago NEW

The place was clean and the staff were friendly and helpful. This was our second time staying at the courtyard and we will be staying again soon. Great place to stay and I can't wait to stay at the Courtyard again.

Review collected in partnership with this hotel

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Lynchburg, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This is the best hotel that I have stayed at.The bed is great.The rooms are nice.Everybody there is really nice.All rooms need a balcony.It is easy to check in and out. The food is great.It could be free for for the guest.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

My family stayed at this hotel with our basketball team that was in town for a tournament this weekend. From the moment we entered the lobby until the time we left, the front desk staff (Glossie and Bertina) was excellent! They made us feel welcome and accommodated our group with the highest level of service. They assisted us with a... More 

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GREENEVILLE, TENNESSEE
Top Contributor
69 reviews 69 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

First, our room was very nice. It appeared to be remodeled with new and updated furnishings. Very comfortable and relaxing...until the bottom dropped out. There were a group of kids, appearing to be high school age, who absolutely screamed, ran, jumped in and out of cold outdoor pool until after 9:00pm. We called the front desk but nothing was done.... More 

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Katie R, Manager at Courtyard by Marriott Charlotte Matthews, responded to this review

Dear CATHYRT, Thank you so much for taking the time to share your honest feedback with us. We truly regret to hear that your stay was ruined by unruly guests. We have a strict noise policy in place and are disheartened to hear that it was not enforced by our front desk agent. We are reviewing this policy immediately with... More 

Senior Contributor
21 reviews 21 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very nice room -spacious suite with private bedroom. Clean, comfortable with easy check in/out. Beds comfortable with nice linens. One criticism is about breakfast - they charge $ 7.95 per person. Not worth it however it was convenient as we didn't want to leave until our 12 checkout. Overall nice choice.

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Wantagh, New York
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Efficient friendly service. Clean as a whistle. Towels great. shower good, a little complex handle. Breakfast buffet was extra but well worth it. The service at breakfast was outstanding. Free internet, good connection speed, enough outlets on desk.

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West Berlin, New Jersey
Top Contributor
62 reviews 62 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 12, 2015

Generally speaking the Marriott chain has it down right Good bed, clean, friendly staff, efficient check in and out, everything a business traveller expects but doesnt always receive Two minor complaints, Breakfast was only so so (but not overpriced) I pity anyone with good ears who gets a room close to the ice machine. I am deaf and it was... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2015

My wife, my son, and I were in the area for a job opportunity that came up in my field. While there we had amazing service from the front desk immediately! The rooms were super clean, housekeeping we spot on, and the breakfast each morning was fantastic. The ladies running the breakfast area each morning were more than accommodating. If... More 

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1 review
5 of 5 stars Reviewed February 9, 2015

The beds are comfortable the pillows were outstanding and the room and bathroom were exceptionally clean. The breakfast buffet had a wide variety of food to select from. I was able to get a nice workout in the morning before starting my day. The staff were exceptionally professional and very helpful

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