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Courtyard by Marriott Charlotte Matthews

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11425 East Independence Blvd, Matthews, NC 28106
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Best prices for: 1 room 1 guest
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Courtyard by Marriott Charlotte Matthews
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Courtyard by Marriott Charlotte Matthews
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121 reviews from our community

Traveler rating
    43
    30
    29
    11
    8
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36
10
3
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I booked this hotel because it was close to my training facility. Spent three nights and everything was great! The staff was friendly, the rooms were clean and the breakfast buffet was awesome! The bed was a little hard but that's just my opinion. Overall great experience, will stat again if I am in the area.

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Contributor
18 reviews 18 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is newly remodeled and clean with good customer service. A bit odd location off the road: you better not miss your exit and get to it from back roads. The front desk issued a duplicate key to my room to someone else, which was pretty disturbing.

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Katie R, Manager at Courtyard by Marriott Charlotte Matthews, responded to this review

Dear Elina W, Thank you for taking the time to share your honest feedback. We truly appreciate it as we are constantly look for ways to improve in order to provide the best service possible! We are so sorry to hear about the key mishap. I have spoken in detail with our Guest Service Manager about your experience. Unfortunately, a... More 

Holtsville, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staying at this property was an awesome experience! Being our first trip to Charlotte, and going there to visit my son who had just relocated to Matthews, it seemed like the closest Marriott venue (we only stay at Marriott!) to where he lived and worked. Since we had not been there before, we weren't completely sure about distance, but this... More 

Review collected in partnership with this hotel

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Charleston, South Carolina
1 review
4 of 5 stars Reviewed 1 week ago

We were in Matthews for my daughters Track and Field meet. The hotel was the perfect price for what we were looking for. Staff was helpful, hotel was clean, beds were very comfortable and there was even a nice hammock outside. We didn't use the pools or the exercise room. The mini refrigerator was the perfect size to store or... More 

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Mooresville, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

Easy check in, love the mobile app on Marriott.com! Clean and well decorated room, VERY quiet, able to sleep in without a problem. Free parking easy on and off 485! Close to shopping and restaurants. Would stay again!

Review collected in partnership with this hotel

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Warner Robins, Georgia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The room was clean, my Mom said the bed felt so good and she has Dementia and is 85 yrs old. So out she went, I couldn't hardly get her up for breakfast and it was served until 10am. We did make it to breakfast the next morning before we were to leave. It had a great warm breakfast and... More 

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Asheville, North Carolina
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 14, 2015

This was my first opportunity to stay at the Courtyard Charlotte Matthews. I was slightly concerned by the initial appearance of the hotels neighborhood, however the hotel was very clean and the parking lot was well lit. The hotel is only a few miles from some of the better national chain restaurants. The front desk staff was very courteous and... More 

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Stewartstown, Pennsylvania
1 review
5 of 5 stars Reviewed April 13, 2015

The place was clean and the staff were friendly and helpful. This was our second time staying at the courtyard and we will be staying again soon. Great place to stay and I can't wait to stay at the Courtyard again.

Review collected in partnership with this hotel

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Lynchburg, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2015

This is the best hotel that I have stayed at.The bed is great.The rooms are nice.Everybody there is really nice.All rooms need a balcony.It is easy to check in and out. The food is great.It could be free for for the guest.

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1 review
5 of 5 stars Reviewed April 12, 2015 via mobile

My family stayed at this hotel with our basketball team that was in town for a tournament this weekend. From the moment we entered the lobby until the time we left, the front desk staff (Glossie and Bertina) was excellent! They made us feel welcome and accommodated our group with the highest level of service. They assisted us with a... More 

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