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All 12 Matthews hotels

Hampton Inn Charlotte / Matthews

2.5 of 5 Hotel   |   9615 Independence Pointe Pkwy, Matthews, NC 28105
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84%
Ranked #3 of 12 Hotels in Matthews
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Crystal H Sandston, United States
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196 reviews from our community

Traveler rating
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sandston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Monique did an excellent job with the breakfast area. The manager and staff were extremely friendly and helpful. This hotel is definitely led by example. The rooms and public areas were clean. Wonderful experience.

Review collected in partnership with Hampton

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carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you so much for your wonderful response through Tripadvisor! Your review was one of the most complementary reviews we have ever recieved! It really made us happy to hear that you had a great stay! Thank you for choosing the Hampton Inn Charlotte/Matthews for your visit to Charlotte. I will make sure that the staff is recognized for their... More

Palm Coast, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The friendliest staff I ever experienced. Great attitude and enthusiasm - not too over bearing. Rooms were clean and well serviced. Meeting room was well equipped to handle my meetings and the staff was always available for anything additional needed during the meeting. I will be holding my future meetings here and encourage the same for others. Positive experience all... More

Review collected in partnership with Hampton

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carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

The Hampton Inn Charlotte Matthews loves to hear good responses from our valued guests. Thank you for your recognition through Tripadvisor of our entire team's dedication to providing a great stay, every visit. Know that our operation is constantly working on ways to improve on the details to ensure you can expect an outstanding stay every time. Knowing you had... More

Santee, California
Top Contributor
107 reviews 107 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can't recommend this property highly enough. Of course, it's all about the staff. Kudos to manager, Chris, and front desk clerk, Carly. Both were professional, very friendly and extremely helpful. I prefer Hampton-flagged properties generally because of the cleanliness, usual proximity to major roads/highways and comfortable beds and furniture. This hotel was no exception. Located on a frontage road... More

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carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

The Hampton Inn Charlotte Matthews loves to hear good responses from our valued leisure travelers. Thank you for your recognition through Tripadvisor of our entire team's dedication to providing a great stay, every visit. Know that our operation is constantly working on ways to improve on the details to ensure you can expect an outstanding stay every time. Being able... More

Murfreesboro, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed with a wedding party. We traveled with small children and staff was extremely helpful upon our arrival, and friendly throughout our stay. From rooms to dining area the hotel was very clean. Location was ideal with access to several stores and restaurants nearby. Would highly recommend this hotel!

Review collected in partnership with Hampton

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carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you for the response through TripAdvisor. Our goal is to provide a consitent product with great service. Our staff goes out of there way to make your stay enjoyable. I will ensure that the staff is recognized for their efforts to make your last visit memorable. I am proud to say that the Hampton Inn Charlotte-Matthews has the best... More

Lancaster, Pennsylvania
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Typically clean, comfortable, efficient Hampton Inn experience -- you can't go wrong staying here. I had trouble sleeping, but I can't say it was any fault of the hotel. The breakfast items were a little below my expectations, but there was still plenty to choose from.

Review collected in partnership with Hampton

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

The Hampton Inn Charlotte/Matthews is thrilled to hear you had a wonderful stay! Thank you so much for taking the time to review your experience with Tripadvisor. I will make sure the staff is recognized and rewarded for their efforts in making a difference during your visit. The entire team at the Hampton Inn Charlotte/Matthews is really movtivated when we... More

Arden, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Welcoming, very accomodating. Rooms were clean and quiet. Everything done helped me relax before my business appointment the next day. Breakfast area was clean and plenty of items. Gave me directions to my appt. and suggestions for supper.

Review collected in partnership with Hampton

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

The Hampton Inn Charlotte Matthews loves to hear good responses from our valued guests. Thank you for your recognition through Tripadvisor of our entire team's dedication to providing a great stay, every visit. Know that our operation is constantly working on ways to improve on the details to ensure you can expect an outstanding stay every time. Knowing you had... More

Batavia, Illinois
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 26, 2014

While house hunting in Charlotte we had the pleasure of staying at the Hampton Inn in Mathews. It is nestled between trees hidden away in quiet setting across the street from a nice shopping and dining center. It was safe and clean with easy access to the Interstate. Recently remodeled inside, the room was spotless with new beds and bathrooms.... More

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carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you for your review of the Hampton Inn Charlotte/Matthews through the TripAdvisor website. The entire team here at the Hampton Inn Charlotte/Matthews works very hard to provide a clean room and friendly surroundings for every guest, every visit. We are glad that you found the shopping and restuarants near by helpful. We really value our return travlers and want... More

Rochester, Michigan
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 24, 2014

Room was clean, staff was excellent, beds were comfortable, quiet hotel. Disappointed by the breakfast, the pool was small and dirty, fridge in room was old and loud, microwave was too small. I was in a double bed and the room was crowded. Overall my stay was nice, but for the price, those disappointments were, well disappointing.

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you for taking the time to review the Hampton Inn Matthews on Tripadvisor. The staff was excited to hear you enjoyed your visit and that you found our location clean and convenient. Unfortunately, the hotel can not obtain a food permit from the local health department due to the limited size of the kitchen in the lobby. HIlton has... More

Harrisonburg, Virginia
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 21, 2014 via mobile

I stayed at the Hampton Inn Matthews for the Panthers preseason game last weekend for 2 nights. The room was comfortable, well appointed and I experienced no issues during my stay. The front desk agent Ela was very helpful and professional when I asked questions about the area. I enjoyed the breakfast, it had a variety of selections . The... More

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you so much for your wonderful response through Tripadvisor! Your review was one of the most complementary reviews we have ever recieved! It really made us happy to hear that you had a great stay! Thank you for choosing the Hampton Inn Charlotte/Matthews for the Panther's preseason game. We are all thrilled that football is returning. I will make... More

Atlanta, United States
1 review
5 of 5 stars Reviewed August 21, 2014

In town for business, and traveling with a colleague. This Hampton was recently renovated and it is very well done. Beautiful lobby, wonderfully appointed and comfortable rooms. But what really stood out was the level of service. Even for a short stay, the exceptionally cheerful, friendly, and helpful folk at the front desk were exceptional - offering very good recommendations... More

Review collected in partnership with Hampton

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

The Hampton Inn Charlotte Matthews loves to hear good responses from our valued guests. Thank you for your recognition through Tripadvisor of our entire team's dedication to providing a great stay, every visit. Know that our operation is constantly working on ways to improve on the details to ensure you can expect an outstanding stay every time. We understand what... More

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Additional Information about Hampton Inn Charlotte / Matthews

Address: 9615 Independence Pointe Pkwy, Matthews, NC 28105
Phone Number:
Location: United States > North Carolina > Matthews
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Charlotte / Matthews 2.5*
Number of rooms: 91
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Also Known As:
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn

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