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All 12 Matthews hotels

Hampton Inn Charlotte / Matthews

2.5 of 5 Hotel   |   9615 Independence Pointe Pkwy, Matthews, NC 28105
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84%
Ranked #3 of 12 Hotels in Matthews
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
ChitownCountry Chicago
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203 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I spent 5 night at the Hampton while in Charlotte for a convention at the Charlotte Convention Center. I did not want to stay in the Uptown area, so I chose the Hampton in Matthews. Located on Independence Blvd, about 10 miles and 20 minutes from Uptown and the Convention Center, this was a great option and a reasonable price... More

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Brunswick, Md.
Top Contributor
132 reviews 132 reviews
40 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

With our doing so very much traveling it is so nice to have consistency (in a good way) with our hotel stays! Thank you once again Hampton Inn of Matthews for providing us a great stay.....warm greetings as we checked in, comfy beds etc. Our toilets were stopped up but didn't realize that until late in the evening. It did... More

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carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you so much for your wonderful response through Tripadvisor! Your review was one of the most complementary reviews we have ever recieved! It really made us happy to hear that you had a great stay! Thank you for choosing the Hampton Inn Charlotte/Matthews for your recent trip to our area. I will make sure that the staff is recognized... More

Hopewell Jct., NY, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Hampton Inn, along with most others I have stayed at, was clean, convenient to my business and a good value. The front staff was friendly and efficient. My morning breakfast hit the spot and started my day on the right path.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

The Hampton Inn Charlotte/Matthews is thrilled to hear you had a wonderful stay! Thank you so much for taking the time to review your experience with Tripadvisor. I will make sure the staff is recognized and rewarded for their efforts in making a difference during your visit. The entire team at the Hampton Inn Charlotte/Matthews is really movtivated when we... More

1 review
5 of 5 stars Reviewed 1 week ago

Taylor was in charge at the front desk. She enabled our hockey team to eat and meet as a group and made our trip very enjoyable and inexpensive. Hotel was convenient and very accommodating. Taylor was helpful in finding our team ice and place to freeze our food for a team meeting. thanks again!

Review collected in partnership with Hampton

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carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you for your review of the Hampton Inn Charlotte/Matthews through the TripAdvisor website. The entire team here at the Hampton Inn Charlotte/Matthews works very hard to provide a clean room and friendly surroundings for every guest, every visit. I will ensure Taylor is recognized for her friendly demeanor and positive attitude. We really value our guests and want to... More

Atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

We arrived later in the evening. May have been the fastest check in I have ever experienced. The front desk person welcomed me, handed me my key, had me sign the registration form, told me about nearby (walking distance) restaurants if I hadn't eaten yet. Excellent. Hotel was modern, clean and quiet. Check out was great too. There was a... More

Review collected in partnership with Hampton

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you for your review of the Hampton Inn Charlotte/Matthews through the TripAdvisor website. The entire team here at the Hampton Inn Charlotte/Matthews works very hard to provide a clean room and friendly surroundings for every guest, every visit. We are glad that you found our newly renovated hotel modern, clean and quiet . We really value our leisure travelers... More

Sylvania, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

I can not think of one negative thing to say. Taylor was so informative about the area. She was probably our favorite part of the stay. We also appreciate the tea, coffee and cookies. We never felt rushed or like we were talking to someone without an education. Rooms were clean and comfortable. I will stay at a Hampton Inn... More

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you for your kind response through Tripadvisor. We are honored to be your preferred hotel when visiting Matthews, North Carolina. Every member of the hotel staff here at the Hampton Inn Charlotte/Matthews prides itself on providing superior customer service to every guest we come in contact with especially our valued business travelers. It was nice to hear that you... More

Blowing Rock, NC
Top Contributor
73 reviews 73 reviews
34 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had business in central Charlotte and checked in here for two nights. The location was only 19 minutes from central Charlotte so that was great. The hotel is also in a safe location near restaurants so that is a plus. When we arrived, everything we requested was available and our room was ready for us. The desk clerk was... More

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

The Hampton Inn Charlotte Matthews loves to hear good responses from our valued guests. Thank you for your recognition through Tripadvisor of our entire team's dedication to providing a great stay, every visit. Know that our operation is constantly working on ways to improve on the details to ensure you can expect an outstanding stay every time. Knowing you had... More

Sandston, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Monique did an excellent job with the breakfast area. The manager and staff were extremely friendly and helpful. This hotel is definitely led by example. The rooms and public areas were clean. Wonderful experience.

Review collected in partnership with Hampton

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you so much for your wonderful response through Tripadvisor! Your review was one of the most complementary reviews we have ever recieved! It really made us happy to hear that you had a great stay! Thank you for choosing the Hampton Inn Charlotte/Matthews for your visit to Charlotte. I will make sure that the staff is recognized for their... More

Palm Coast, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The friendliest staff I ever experienced. Great attitude and enthusiasm - not too over bearing. Rooms were clean and well serviced. Meeting room was well equipped to handle my meetings and the staff was always available for anything additional needed during the meeting. I will be holding my future meetings here and encourage the same for others. Positive experience all... More

Review collected in partnership with Hampton

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

The Hampton Inn Charlotte Matthews loves to hear good responses from our valued guests. Thank you for your recognition through Tripadvisor of our entire team's dedication to providing a great stay, every visit. Know that our operation is constantly working on ways to improve on the details to ensure you can expect an outstanding stay every time. Knowing you had... More

Santee, California
Top Contributor
107 reviews 107 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I can't recommend this property highly enough. Of course, it's all about the staff. Kudos to manager, Chris, and front desk clerk, Carly. Both were professional, very friendly and extremely helpful. I prefer Hampton-flagged properties generally because of the cleanliness, usual proximity to major roads/highways and comfortable beds and furniture. This hotel was no exception. Located on a frontage road... More

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

The Hampton Inn Charlotte Matthews loves to hear good responses from our valued leisure travelers. Thank you for your recognition through Tripadvisor of our entire team's dedication to providing a great stay, every visit. Know that our operation is constantly working on ways to improve on the details to ensure you can expect an outstanding stay every time. Being able... More

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Additional Information about Hampton Inn Charlotte / Matthews

Address: 9615 Independence Pointe Pkwy, Matthews, NC 28105
Phone Number:
Location: United States > North Carolina > Matthews
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Charlotte / Matthews 2.5*
Number of rooms: 91
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Also Known As:
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn

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