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All 12 Matthews hotels

Hampton Inn Charlotte / Matthews

2.5 of 5 Hotel   |   9615 Independence Pointe Pkwy, Matthews, NC 28105
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83%
Ranked #3 of 12 hotels in Matthews
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
savinmavin Lancaster, Pennsylvania
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193 people have reviewed this hotel

Traveler rating
    111
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Lancaster, Pennsylvania
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Typically clean, comfortable, efficient Hampton Inn experience -- you can't go wrong staying here. I had trouble sleeping, but I can't say it was any fault of the hotel. The breakfast items were a little below my expectations, but there was still plenty to choose from.

Review collected in partnership with Hampton

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Arden, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Welcoming, very accomodating. Rooms were clean and quiet. Everything done helped me relax before my business appointment the next day. Breakfast area was clean and plenty of items. Gave me directions to my appt. and suggestions for supper.

Review collected in partnership with Hampton

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Batavia, Illinois
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

While house hunting in Charlotte we had the pleasure of staying at the Hampton Inn in Mathews. It is nestled between trees hidden away in quiet setting across the street from a nice shopping and dining center. It was safe and clean with easy access to the Interstate. Recently remodeled inside, the room was spotless with new beds and bathrooms.... More

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Rochester, Michigan
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Room was clean, staff was excellent, beds were comfortable, quiet hotel. Disappointed by the breakfast, the pool was small and dirty, fridge in room was old and loud, microwave was too small. I was in a double bed and the room was crowded. Overall my stay was nice, but for the price, those disappointments were, well disappointing.

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carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you for taking the time to review the Hampton Inn Matthews on Tripadvisor. The staff was excited to hear you enjoyed your visit and that you found our location clean and convenient. Unfortunately, the hotel can not obtain a food permit from the local health department due to the limited size of the kitchen in the lobby. HIlton has... More

Harrisonburg, Virginia
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Hampton Inn Matthews for the Panthers preseason game last weekend for 2 nights. The room was comfortable, well appointed and I experienced no issues during my stay. The front desk agent Ela was very helpful and professional when I asked questions about the area. I enjoyed the breakfast, it had a variety of selections . The... More

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carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you so much for your wonderful response through Tripadvisor! Your review was one of the most complementary reviews we have ever recieved! It really made us happy to hear that you had a great stay! Thank you for choosing the Hampton Inn Charlotte/Matthews for the Panther's preseason game. We are all thrilled that football is returning. I will make... More

Atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

In town for business, and traveling with a colleague. This Hampton was recently renovated and it is very well done. Beautiful lobby, wonderfully appointed and comfortable rooms. But what really stood out was the level of service. Even for a short stay, the exceptionally cheerful, friendly, and helpful folk at the front desk were exceptional - offering very good recommendations... More

Review collected in partnership with Hampton

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carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

The Hampton Inn Charlotte Matthews loves to hear good responses from our valued guests. Thank you for your recognition through Tripadvisor of our entire team's dedication to providing a great stay, every visit. Know that our operation is constantly working on ways to improve on the details to ensure you can expect an outstanding stay every time. We understand what... More

Accokeek, Maryland
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Mirror, mirrors on the wall; who the best hotel of all? This one! The front desk staff are true worker bees! Whether they were assisting customers at the desk, on the phone or taking towels to someone, it was always with a pleasant attitude.They always had an infectious smile, pleasant personality and a caring conversation. Check in and check out... More

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you for the response through TripAdvisor. Our goal is to provide a consitent product with great service. Our staff goes out of there way to make your stay enjoyable. I will ensure that the staff is recognized for their efforts to make your last visit memorable. I am proud to say that the Hampton Inn Charlotte-Matthews has the best... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Upbeat accommodating service place. Quiet, model hotel. Lots of free parking. Breakfast had something for everybody plus bagged option. Contributed to my vacation enjoyment. Only downside is hot water and coffee after breakfast lukecold.

Review collected in partnership with Hampton

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

The Hampton Inn Charlotte/Matthews is thrilled to hear you had a wonderful stay! Thank you so much for taking the time to review your experience with Tripadvisor. I will make sure the staff is recognized and rewarded for their efforts in making a difference during your visit. The entire team at the Hampton Inn Charlotte/Matthews is really movtivated when we... More

Ohio
Top Contributor
63 reviews 63 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff is very helpful and friendly. They promptly responded to our every request. An Applebee's is next door, very convenient. First, we were in a room with two queens. Very cramped! No room for the desk chair, and the other chair was next to the air conditioner. They gave us a king room the next day. The arrangement was... More

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you for the response through TripAdvisor. Our goal is to provide a consitent product with a great service. Our staff goes out of there way to make your stay enjoyable. I am proud to say that the Hampton Inn Charlotte-Matthews has the best staff in the Matthews area. This allows us to keep great customers like you coming back... More

Wilmington, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel was near many highway interchanges, restaurants, and shopping. The rooms were very clean. We have stayed at a few different hotels in and around Matthews trying to find the best stay. So far, this one is it. The quality for the money is unmatched. The only drawback is the HVAC. The humidity comes into the rooms and feels damp... More

Review collected in partnership with Hampton

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you so much for your wonderful review of the Hampton Inn Matthews on TripAdvisor. All Hampton properties strive to ensure that each guest receives a freshly made bed and a spotless room every stay. It warms our hearts to hear that you enjoyed your visit because that is what our goal is for every guest who visits this hotel.... More

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Additional Information about Hampton Inn Charlotte / Matthews

Address: 9615 Independence Pointe Pkwy, Matthews, NC 28105
Phone Number:
Location: United States > North Carolina > Matthews
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Charlotte / Matthews 2.5*
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Also Known As:
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Matthews #4 Family Hotel in Matthews
Hotel Class
Number of rooms
91

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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