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All 12 Matthews hotels

Quality Inn & Suites

2.5 of 5 Motel   |   13470 East Independence Blvd, Matthews, NC 28105
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86%
Ranked #2 of 12 hotels in Matthews
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
surfcityman Wilmington, North Carolina
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86 people have reviewed this hotel

Traveler rating
    59
    16
    4
    2
    5
See reviews for
30
14
8
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • French first
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English first
Wilmington, North Carolina
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I can't say enough about the quality of the hotel and staff on our recent trip to the area. I had to travel on business late in the week and early the following week so I brought the family...my wife, kids, and I truly enjoyed every part of our stay! From the room, to breakfast, even exercise room, and location... More

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Virginia
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Ok this is not the Hilton but its a great place to spend nights at very affordable prices, its right on independence blvd. near 485. Its clean and comfortable and the breakfast bar has waffles, boiled eggs, sausage links, soft buttery biscuits, scrambled eggs, yogurt, cereal, and more. The staff is very nice and accommodating. The price is super for... More

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Guest R, General Manager at Quality Inn & Suites, responded to this review

Thank you taking the time to share you thoughts about our hotel. It was an honor having you as our guest here at the Quality Inn & Suites Matthews. On behalf of our entire team "Thank You" If you should need any help with reservations or have any questions please call us at 704-821-9800 we will more than happy to... More

knoxville
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here April 8-1night. Upon arrival-check in was quick and we were put in room 356. Almost the last room in the back part of hotel. Front part is outside corridor and back part is inside corridor. GOOD TO KNOW when you book rooms! We drove about 7miles to an outdoor recreation park and got a run and walk... More

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Guest R, General Manager at Quality Inn & Suites, responded to this review

Thank You for taking the time to review our hotel here on TripAdvisor. It was our absolute pleasure having you as our guest here at the Quality Inn & Suites Matthews. We hope your travels will bring you back with us soon. If you should need reservations in the near future please call and will more than happy to book... More

Hinckley
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean, nice hotel. Desk clerk was very helpful and personable. Nice, well-lit lobby and breakfast area with very gracious and friendly attendant. Very comfortable stay and the price can't be beat.

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Guest R, General Manager at Quality Inn & Suites, responded to this review

We are delighted that you enjoyed your visit with us! Thank you for acknowledging our wonderful staff. Your feedback is very valuable in our ongoing efforts to provide our guests with the highest level of service and the most welcoming accommodations possible. We greatly appreciate you taking the time to post a review along with pictures. We look forward to... More

Charlotte, North Carolina
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 17, 2014

I have stayed at this property once before and found it to be excellent. So when I wanted to get away this past weekend, this Quality Inn & Suites was the first, and ultimately only place I considered. I was worried I wouldn't make it because my stay was the weekend right after the big snow/ice storm in the Carolinas,... More

Was this review helpful? Yes 1
Lisa C, General Manager at Quality Inn & Suites, responded to this review

We love hosting you at our hotel, and so thankful for the honest reviews you give. As you know our staff works very hard to give every guest a perfect 10 experience. We can not wait to see you again, and proud to have been snowed in with such wonderful guests. We always want you to feel at home at... More

Hilton Head, South Carolina
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 2, 2014 via mobile

We were getting in to Charlotte airport late, so we stayed here based on the location and reviews. Night check-in with Tiffany was quick and efficient. She was helpful, friendly and professional. Room was clean, quiet and very comfortable. Nice king bed. Sunday breakfast was served 6:30-10:30. Scrambled eggs, two types of waffles, biscuits and gravy and the usual cereals... More

Was this review helpful? Yes 2
Lisa C, General Manager at Quality Inn & Suites, responded to this review

Thank You so much for taking the time to give such an accurate review of our hotel. I have shared your review with our staff and they were delighted. Tiffany and Taylor are both a very important asset to our hotel and thank you for recognizing their hard work and efforts. We hope to see you again soon and enjoy... More

Colfax, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2014

This hotel is clean and the price is more than fair. The breakfast was good and the staff was courteous, friendly and very helpful. Everyone who worked here had a good attitude. I would stay here again.

Was this review helpful? Yes 1
Lisa C, General Manager at Quality Inn & Suites, responded to this review

Thank You so mcuh for sharing your experience at our hotel with others. I will share this with my staff and they will be delighted their hard work and efforts created a wonderful stay for you. We look forward to seeing you again in the future, and wish you safe travels where ever the road may lead you. More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed December 2, 2013

I was blown away by the friendly staff (Tiffany I think), ease of check in, great breakfast options, and clean rooms. Even though our rooms weren't inside hallways, the rooms were perfect. Convenient location to McAlpine Park, and tons of food options near by. Kudos all around!!!

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Lisa C, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and for your postive feedback. I have shared your review with Tiffany and the enitre staff. It was our delight to serve you while you were visiting the Matthews NC area. Our hotel does offer several rooms with outdoor access, however the majority are interior entry. It is nice to offer both as many... More

Spartanburg, South Carolina
Top Contributor
161 reviews 161 reviews
158 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed December 1, 2013

Quality Inns are so hit and miss that when one finds a good one, it has to be written about. I have stayed at this hotel several times over the last few years and the quality is always exceptional. The staff are always friendly and helpful. The rooms are spacious, clean, and comfortable. The breakfast is always filling and fresh.... More

Was this review helpful? Yes
Lisa C, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your dedication of staying at our hotel through the years. Your review carries much impact in defining the culture at our hotel. We are pleased to offer you a generous hot breakfast in the mornings with smiling faces eager to give you a good start to your day. i hope we will see you again... More

Mansfield
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 21, 2013

My Mom and I stayed here for 2 nights. This place was very clean and comfortable. The staff was very friendly and accommodating. I really liked having a fridge in the room too. The breakfast bar was very good, with a large variety of things to eat. It was not your standard continental breakfast, it was much better. I would... More

Was this review helpful? Yes
Lisa C, Manager at Quality Inn & Suites, responded to this review

Thank you for choosing us for your stay while in the area. We are pleased to have the opportunity to serve you and your Mother's rooming needs. Feedback is very important to us and we are thankful you took the time to give a review for our hotel. We will look forward to seeing you the next time you are... More

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Additional Information about Quality Inn & Suites

Also Known As:
Quality Hotel
Quality Inn And Suites
Quality Hotel Matthews
Holiday Inn Matthews
Matthews Holiday Inn
Address: 13470 East Independence Blvd, Matthews, NC 28105
Phone Number:
Location: United States > North Carolina > Matthews
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Matthews
#4 Family Hotel in Matthews
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Official Description (provided by the hotel):
The Quality Inn & Suites® hotel offers outstanding southern hospitality combined with a twist of great value. This Matthews, NC hotel is just minutes from many attractions and the neighboring towns of Charlotte and Monroe that offer countless things to see and do. ... more   less 
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