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All 12 Matthews hotels

Quality Inn & Suites

2.5 of 5 Motel   |   13470 East Independence Blvd, Matthews, NC 28105
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Ranked #3 of 12 Hotels in Matthews
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Paul P
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99 reviews from our community

Traveler rating
    66
    21
    4
    3
    5
See reviews for
36
15
10
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 2 weeks ago

In town with family, too visit family. Very nice stay. While being a Typical layout. We Loved the wood doors in the hallways. And other decor. Plain/simple yet appealing, and welcoming. And above everything a staff that should be very proud of themselves. Theirs a lot of talent here. They show that what they do is important and matters. It... More 

Was this review helpful? Yes
Weston, Florida
Top Contributor
52 reviews 52 reviews
42 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 29, 2014

Check-in staff was very friendly and professional. My room couldn't have been nicer- clean, quiet, comfortable, very nicely firnished. My sleep quality was excellent, aided by the much-appreciated 'constant-fan' setting on the a/c unit. Noise was never a problem. Bath amenities and towels were high quality. The hotel is located on the outskirts of town on the main road, yet... More 

Was this review helpful? Yes
JanieCarpenter, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for posting your experience with our hotel here on TripAdvisor. It is always rewarding for our entire team when the guest notices the care we take in our hotel and the kindness we show each guest. On behalf of the entire Quality Inn Team Thank You and we hope your travels will bring you back to... More 

San Antonio, Florida, United States
Contributor
20 reviews 20 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 14, 2014

Large, quiet first floor room with super amenities. Large king room. Breakfast was great and the public areas of the hotel were clean and nicely decorated. Nice property that is 25 minutes from Hendricks Motor Sports. Shopping close by.

Was this review helpful? Yes 2
JanieCarpenter, General Manager at Quality Inn & Suites, responded to this review

Dear Steven R It was an honor having you stay with here at the Quality Inn & Suites Matthews and Thank you for pointing out that we are conveniently located to many attractions. We hope that your travels will bring you back our way very soon. Once again on behalf of QI Team Thank you and we look forward to... More 

Albany, New York
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 29, 2014

Nice hotel. Was here with travel basketball team. Staff was nice and friendly. Rooms were spacious, neat, and clean. Kid friendly. Would stay here again. Breakfast was average, but hours served later than most (I believe until 10 or 10:30).

Was this review helpful? Yes 1
JanieCarpenter, General Manager at Quality Inn & Suites, responded to this review

Dear Miko B Thank you so much for posting your review here on TripAdvisor, it was a pleasure having you and your family as our guest. If you should be returning to area we would be more than happy to book your reservation directly. Once again on behalf of the entire QI Team Thank you and we look forward to... More 

Marietta, Ga
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 16, 2014

While we had to be there for a family funeral, the staff was very helpful with what we needed. Several family members and several rooms were needed. Would stay there again on happier times. Had an indoor pool and "happy hour" in the area where the breakfast buffet was as well. A good gathering place for our family.

Was this review helpful? Yes 1
JanieCarpenter, General Manager at Quality Inn & Suites, responded to this review

Dear Beachgoer03 Thank you for posting your review here on TripAdvisor, I truly wish I could accept your wonderful review but I fill that this review was written for another hotel as we do not have an indoor pool. I do welcome you to stay with us if your travels should bring back to the Matthews area. Once again thank... More 

Lafayette, Indiana
Top Contributor
75 reviews 75 reviews
32 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed July 4, 2014

I recently spent a night at this property while visiting Charlotte and really enjoyed my stay. The property is very well-maintained, and the rooms are clean, well-decorated, & spacious. The bed was comfortable, and the TV was a newer, flat-screen model. The free breakfast included a great selection of cold and hot foods. The quality of the food was very... More 

Was this review helpful? Yes 1
JanieCarpenter, General Manager at Quality Inn & Suites, responded to this review

Dear bcMitchell35 Thank you so much for taking the time to write such an awesome review on our hotel. It was our pleasure having you has our guest here at the Quality Inn & Suites Stallings. We take great pride in making sure we try to meet all guest expectations and with reviews like yours it let us know we... More 

Henderson, Nevada
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 27, 2014

during my stay, the staff was Incredibly nice. Very polite and professional. The room was clean and efficient. everything worked including the remote. The only drawback I had with this place was that there were no restaurants within walking distance. The only place close was a Circle K

Was this review helpful? Yes 1
JanieCarpenter, General Manager at Quality Inn & Suites, responded to this review

Dear Dar1959 Thank you so much for taking the time to comment on our hotel. It is always exciting to hear what our guest is saying about our hotel. You are completing right we do need a restaurant within walking distance of the hotel and hopefully maybe soon their will be one within walk-in distance. But until then we hope... More 

Napoleon, OH
Top Contributor
51 reviews 51 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 24, 2014

Booked this hotel off Priceline, and got what I thought was a great rate, so I wasn't sure what to expect. It exceeded my expectations. The staff was very friendly, and the hotel was quiet and I had a great nights sleep! During my stay, I tried the fitness room, used the hotel Wifi, and ate the continental breakfast. All... More 

Was this review helpful? Yes 1
JanieCarpenter, General Manager at Quality Inn & Suites, responded to this review

Dear OhioLW Thank you so much for the great review. It was our pleasure to have you as our guest here at Quality Inn Stallings/Matthews. It is always rewarding when our guest share their thoughts about our staff and facility and know that we go out of our way make their stay as enjoyable as possible. Once again on behalf... More 

Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed June 20, 2014

Had to find a hotel unexpectedly late at night, found this Quality Inn in the middle of nowhere. Wasn't expecting much, but Jon the gentleman at the front desk provided world class customer service and helped us make the most of very trying circumstances. Room was great, clean, and quiet, breakfast was outstanding and everything was surprisingly pleasant. Plan to... More 

Was this review helpful? Yes
JanieCarpenter, General Manager at Quality Inn & Suites, responded to this review

Thank you choosing to stay with us here at the Quality Inn & Suites Matthews. It was pleasure having you stay with us. We look forward to your next visit and on behalf of John and the entire QI Team Thank You once again. More 

Atlantic Beach, Florida
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed June 13, 2014

Our last night out on a 15 night road trip, this was hotel #6. Picked it on account of all the great reviews combined with the decent price. Terms like awesome and fantastic in the reviews. Arrived quite late and tired, check in was fast and friendly. We were given a room at ground level facing the front, which worked... More 

Was this review helpful? Yes 2
JanieCarpenter, General Manager at Quality Inn & Suites, responded to this review

I would to take this opportunity, to apologize for inconvenience at our hotel. I have taken the issue to housekeeping and all levels of management to make sure this does not happen again. Once again on behalf of the QI Team we deeply apologize and hope that you would consider staying again with us in the future I would like... More 

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Additional Information about Quality Inn & Suites

Address: 13470 East Independence Blvd, Matthews, NC 28105
Phone Number:
Location: United States > North Carolina > Matthews
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 118
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Also Known As:
Quality Hotel Matthews
Quality Inn And Suites
Holiday Inn Matthews
Matthews Holiday Inn
Hotel Style:
#3 Business Hotel in Matthews
#4 Family Hotel in Matthews

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