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Quality Inn & Suites

Certificate of Excellence
2.5 of 5
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13470 E Independence Blvd, Matthews, NC 28105
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Ranked #3 of 12 Hotels in Matthews
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
vinmarine1 new haven, connecticut
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153 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • German first
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new haven, connecticut
Level Contributor
59 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is in a great location. Granted it's a wee bit of a drive into Uptown Charlotte but the rate is excellent. It has a newer part of the hotel that is comfortable and nice. A pool is available and you can get to anything from restaurants, stores etc within five to 10 minutes. I had to check out... More 

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Parkville, Maryland
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

A very nice traveller's hotel/motel. Very clean and on a major road with lots of restaurants and stores. Conveniently located to the roads leading into Charlotte. This is a good place for travellers, but I wouldn't recommend it as a vacation hotel.

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Fayetteville, North Carolina
4 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay. The staff were very courteous and helpful. The rooms were clean and comfortable. Great value for the price. Loved the farewell to guest sign. Plan to stay here in the future.

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Carthage
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Fast and easy check in and check out. Clean rooms and friendly staff. Breakfast area was well stocked. The only negative would be the chair cushions in the breakfast area needed a good cleaning. The lobby was clean and neat and the parking lot was well lit.

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Elizabeth, Indiana
Level Contributor
138 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First of all, we got a good price for the three nights we stayed; however, our king bed was bowl-shaped. It was AWFUL. The room was big, the shower was good, breakfast was good--though extremely cramped. The dining area is not big enough for this size hotel. We spent very little time at the property--other than attempting to sleep-- as... More 

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Albany, Oregon
5 of 5 stars Reviewed 3 weeks ago

Having stayed here a couple times I can say that it has always been clean, comfortable and hospitable. Can't go wrong here unless your looking for a five star facility. The staff is exceptional and professional, exactly what I expect.

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Matthews, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

I had a great time and great stay here at the quality Inn and suites the managers the cleanup people and all the staff was very respectable and cool. I know anytime I'm inside at the quality Inn and suites will be my stay and first choice every time I come here. My most important issue is cleanliness in the... More 

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Charlotte, North Carolina
Level Contributor
60 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 23, 2015

My most recent stay at this hotel was for a local getaway trip for myself. My two previous stays were excellent, so making the decision to stay again was easy. The hotel offers a layout that offers both interior and exterior entrance rooms, in two sections - a two story wing closest to the main lobby, and a three story... More 

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1 review
5 of 5 stars Reviewed June 23, 2015 via mobile

I came to town on a business trip. I stayed here for 4 nights and everything was wonderful. The room was clean and spacious. The staff was great, no matter what I needed they were there to help. The night shift made sure that the cab I needed each morning was on time. The breakfast was also great. They had... More 

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MiReed, General Manager at Quality Inn & Suites, responded to this review

Dear German821, Thank you for your comment on TripAdvisor. We are pleased to hear that you had a positive experience while staying with us while in town on business. I will be sure to share you comments with my team as they will be pleased to hear your comments on how they helped you with your cab each morning. I... More 

Wilkes-Barre, Pennsylvania
1 review
5 of 5 stars Reviewed June 23, 2015

We were staying here on business for one week. The hotel staff was great. Our room was clean & comfortable. The location of the hotel is close to all the restaurants in the area which made it easy. Will stay here again !!

Review collected in partnership with this hotel

Was this review helpful? Yes
MiReed, General Manager at Quality Inn & Suites, responded to this review

Dear MarkbS1586RE, Thank you for your comment on TripAdvisor. We are pleased to hear that you had a positive experience while staying with us while in town on business. I will be sure to share you comments with my team as they will pleased to hear your comments. We do thank you for staying with us and we value your... More 

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