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All 12 Matthews hotels

Quality Inn & Suites

2.5 of 5 Motel   |   13470 East Independence Blvd, Matthews, NC 28105
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87%
Ranked #2 of 12 hotels in Matthews
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
beachgoer03 Marietta, Ga
  • Overview
  • Reviews (95)
  • Photos (54)
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  • Room tips (31)
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95 people have reviewed this hotel

Traveler rating
    64
    19
    4
    3
    5
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34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Marietta, Ga
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

While we had to be there for a family funeral, the staff was very helpful with what we needed. Several family members and several rooms were needed. Would stay there again on happier times. Had an indoor pool and "happy hour" in the area where the breakfast buffet was as well. A good gathering place for our family.

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Lafayette, Indiana
Top Contributor
63 reviews 63 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently spent a night at this property while visiting Charlotte and really enjoyed my stay. The property is very well-maintained, and the rooms are clean, well-decorated, & spacious. The bed was comfortable, and the TV was a newer, flat-screen model. The free breakfast included a great selection of cold and hot foods. The quality of the food was very... More

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JanieCarpenter, General Manager at Quality Inn & Suites, responded to this review

Dear bcMitchell35 Thank you so much for taking the time to write such an awesome review on our hotel. It was our pleasure having you has our guest here at the Quality Inn & Suites Stallings. We take great pride in making sure we try to meet all guest expectations and with reviews like yours it let us know we... More

Henderson, Nevada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

during my stay, the staff was Incredibly nice. Very polite and professional. The room was clean and efficient. everything worked including the remote. The only drawback I had with this place was that there were no restaurants within walking distance. The only place close was a Circle K

Was this review helpful? Yes 1
JanieCarpenter, General Manager at Quality Inn & Suites, responded to this review

Dear Dar1959 Thank you so much for taking the time to comment on our hotel. It is always exciting to hear what our guest is saying about our hotel. You are completing right we do need a restaurant within walking distance of the hotel and hopefully maybe soon their will be one within walk-in distance. But until then we hope... More

Napoleon, OH
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked this hotel off Priceline, and got what I thought was a great rate, so I wasn't sure what to expect. It exceeded my expectations. The staff was very friendly, and the hotel was quiet and I had a great nights sleep! During my stay, I tried the fitness room, used the hotel Wifi, and ate the continental breakfast. All... More

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JanieCarpenter, General Manager at Quality Inn & Suites, responded to this review

Dear OhioLW Thank you so much for the great review. It was our pleasure to have you as our guest here at Quality Inn Stallings/Matthews. It is always rewarding when our guest share their thoughts about our staff and facility and know that we go out of our way make their stay as enjoyable as possible. Once again on behalf... More

Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed June 20, 2014

Had to find a hotel unexpectedly late at night, found this Quality Inn in the middle of nowhere. Wasn't expecting much, but Jon the gentleman at the front desk provided world class customer service and helped us make the most of very trying circumstances. Room was great, clean, and quiet, breakfast was outstanding and everything was surprisingly pleasant. Plan to... More

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JanieCarpenter, General Manager at Quality Inn & Suites, responded to this review

Thank you choosing to stay with us here at the Quality Inn & Suites Matthews. It was pleasure having you stay with us. We look forward to your next visit and on behalf of John and the entire QI Team Thank You once again. More

Atlantic Beach, Florida
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 13, 2014

Our last night out on a 15 night road trip, this was hotel #6. Picked it on account of all the great reviews combined with the decent price. Terms like awesome and fantastic in the reviews. Arrived quite late and tired, check in was fast and friendly. We were given a room at ground level facing the front, which worked... More

Was this review helpful? Yes 1
JanieCarpenter, General Manager at Quality Inn & Suites, responded to this review

I would to take this opportunity, to apologize for inconvenience at our hotel. I have taken the issue to housekeeping and all levels of management to make sure this does not happen again. Once again on behalf of the QI Team we deeply apologize and hope that you would consider staying again with us in the future I would like... More

Beaufort, South Carolina
Top Contributor
53 reviews 53 reviews
7 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed June 12, 2014

This is a very clean and nice place to stay. We only spent one night there, but the staff was very friendly. The hot breakfast was very good. They had eggs, biscuits, potatoes, and other hot and cold items. There was definitely plenty of food. The staff let me have a late checkout so that my granddaughters and I could... More

Was this review helpful? Yes 1
JanieCarpenter, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for posting your review here on Trip Advisor. It was pleasure having you stay us here at the Quality Inn & Suites Matthews/Stallings. We hope to see you on your next visit to Matthews/Stallings area. Once again on behalf of the QI Team Thank You. More

ElPaso
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

Clean room, comfy bed, fast internet, beautiful pool, great hot breakfast and friendly staff...what more could you need? They even have a chair at the pool that helps disabled guests get in and out. I was quite impressed with this hotel and the price was great too. The next time my company has me in this area I will definitely... More

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JanieCarpenter, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for posting your review here on TripAdvisor, It is always a rewarding experience to hear such positive reviews about our hotel. We certainly hope that your travels will bring you back soon. If you should need any reservations or questions answered please give us a call directly at 7048219800 Once again on behalf of the entire... More

Letart
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 27, 2014

We were very pleased with this property. The entire facility was very clean, the staff was very accommodating and the rooms were quite comfy. The hot breakfast was a nice bonus! It was a short 25 minute drive to Charlotte Motor Speedway and was surrounded by many nice shops and restaurants. I was very impressed with all that this hotel... More

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JanieCarpenter, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your TripAdvisor review, it was a great pleasure having you stay with us during your visit to the Charlotte Motor Speedway. We take great pride in providing the guest with a clean comfortable room with great amenities and a hot breakfast. We look forward to seeing you on your next visit to the Charlotte area... More

Wilmington, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2014

I can't say enough about the quality of the hotel and staff on our recent trip to the area. I had to travel on business late in the week and early the following week so I brought the family...my wife, kids, and I truly enjoyed every part of our stay! From the room, to breakfast, even exercise room, and location... More

Was this review helpful? Yes
Guest R, General Manager at Quality Inn & Suites, responded to this review

Dear DMonday Thank you, for taking the time to write such a wonderful review about our hotel here on TripAdvisor. On behalf of the entire staff we would like to say it was a pleasure to host you and your family here at the Quality Inn & Suites Matthews. Once again Thank You and we look forward to seeing you... More

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Additional Information about Quality Inn & Suites

Address: 13470 East Independence Blvd, Matthews, NC 28105
Phone Number:
Location: United States > North Carolina > Matthews
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
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Also Known As:
Quality Inn And Suites
Quality Hotel Matthews
Holiday Inn Matthews
Matthews Holiday Inn

54 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Matthews #4 Family Hotel in Matthews
Hotel Class
Official Description (provided by the hotel)
The Quality Inn & Suites® hotel offers outstanding southern hospitality combined with a twist of great value. This Matthews, NC hotel is just minutes from many attractions and the neighboring towns of Charlotte and Monroe that offer countless things to see and do. ... more   less 
Number of rooms
118

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