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Sleep Inn Matthews - Charlotte

2.0 of 5
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9900 Matthews Park Drive, Matthews, NC 28105
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Sleep Inn Matthews - Charlotte
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Ranked #7 of 12 Hotels in Matthews
A recent review
5 of 5 stars reviewed 3 weeks ago
April G Charlotte, North Carolina
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44 Reviews from our TripAdvisor Community

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Traveler rating
    16
    13
    4
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    6
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • Portuguese first
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    (21)
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Ashland, Nebraska
1 review
2 of 5 stars Reviewed yesterday NEW

There was nothing major wrong, but enough little and not-so-little things that made the hotel experience sink as the weekend progressed. We did have to change rooms partway through our stay because the toilet seat was completely removed from the toilet and there was no maintenance staff to repair it. The little things: *2 shampoos, no conditioner; supplies were not... More 

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Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Wonderful room, staff, location! I was in town for business and they are so close to downtown but in a great small town. The staff was so frienfly and took great care of me! I will most definitely be back!

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Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I booked a room with my husband at this sleep inn. The room were clean, the staff was friendly. I really enjoyed my stay it was peaceful and relaxing, except for my first night, I was awaken by outside noises, there were men in the hallway arguing and fighting, but it was dealt with the cops came and handled it.... More 

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matthews north carolina
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 21, 2015

My air conditioning unit blew earlier this week. I cam home form work to find that my home was a sweltering 88 degrees. The earliest I could get someone to look at the unit was the next day. At that point I decided to go and find a hotel for me and the family for the night to be able... More 

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Windsor
Contributor
16 reviews 16 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 5, 2015

I checked in this past weekend (May 1-4) as I was attending the Carolina Rebellion at Charlotte Motor Speedway. I wanted to stay far enough away, yet be comfortable in my hotel. I often stay at Choice Hotels, and am usually at a "suites" complex. This was my first time staying at a Sleep Inn at all. I did research... More 

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Pinetown, North Carolina
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
253 helpful votes 253 helpful votes
4 of 5 stars Reviewed April 22, 2015

We stay for a basketball tournament at Carolina Courts. The hotel was clean and the Staff very pleasant. Our room was very trendy and modern. loved the wall color. The shower's water pressure outstanding !! I didn't want to leave the shower. lol The hotel has Chick a Filet in front with Red lobster and a few other eateries around.... More 

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Atlanta, Georgia
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 11, 2015

Room was clean and comfortable. The breakfast was good our only complaint is the air conditioning wasn't working as well as it should have been. Thanks for accommodating our needs when you were completely sold out!

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Winthrop, Maine
Top Contributor
120 reviews 120 reviews
28 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 30, 2015

We found this to be a convenient stop on our way North. There is a Chic a filet within walking distance. Close by there are a wide variety of restaurants . Breakfast was warm, sausage, biscuits, and egg & cheese patty. Clean and comfortable. Handicap bathroom was not really accessible.

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Wabash, Indiana
1 review
5 of 5 stars Reviewed February 5, 2015

I've stayed with Sleep Inn many times and my experience has always been wonderful. The rooms are clean, the remodel with the modern decor is very tasteful and efficient.. Great lighting on the night stands! It's good for the business traveler or even for a vacation trip. I love to stop here and am always treated warmly by the staff.... More 

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Miami, Florida
1 review
2 of 5 stars Reviewed June 14, 2014

Everything in my mid-1990s decor room was dirty and/or damaged. Mold around shower door, hole in bedspread, hole in microwave oven door (?!), many stains on walls and furniture, hair sticking out of sink drain, etc. Awful, grainy, snowy TV picture. Sketchy people hanging around the lobby, parking lot, & hallways. Work trucks and trucks towing trailers took up most... More 

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SleepInnGM, General Manager at Sleep Inn Matthews - Charlotte, responded to this review

Dear Ms. Fay, I am so sorry that you found your experience to be so bad. That is not a normal occurence for our guests. While the rooms are dated, we are actually getting ready to start our total room renovation that will be completed by the end of December 2014. I did not see any record of complaint from... More 

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