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Sleep Inn Matthews - Charlotte

2.0 of 5
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9900 Matthews Park Drive, Matthews, NC 28105
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Sleep Inn Matthews - Charlotte
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Ranked #7 of 12 Hotels in Matthews
A recent review
5 of 5 stars Reviewed June 14, 2015
April G Charlotte, North Carolina
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45 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 of 5 stars Reviewed 1 week ago

There was people running up and down the hallway yelling all night. I called front desk and it took forever to get someone to answer. Also there was a dog across the room from us that was barking keeping us up.

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Ashland, Nebraska
2 reviews
2 of 5 stars Reviewed 3 weeks ago

There was nothing major wrong, but enough little and not-so-little things that made the hotel experience sink as the weekend progressed. We did have to change rooms partway through our stay because the toilet seat was completely removed from the toilet and there was no maintenance staff to repair it. The little things: *2 shampoos, no conditioner; supplies were not... More 

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SleepInnGM, General Manager at Sleep Inn Matthews - Charlotte, responded to this review

I apologize for the inconveniences. We have corrected the issues in the rooms. The shampoo, lotion and soap should have been refilled and we will address that with the new housekeeper. Our policy is not to touch beds when there are personal items since sometimes items get caught up in sheets and guests panic because they are missing. If there... More 

Charlotte, North Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2015 via mobile

Wonderful room, staff, location! I was in town for business and they are so close to downtown but in a great small town. The staff was so frienfly and took great care of me! I will most definitely be back!

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Charlotte, North Carolina
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3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 7, 2015

I booked a room with my husband at this sleep inn. The room were clean, the staff was friendly. I really enjoyed my stay it was peaceful and relaxing, except for my first night, I was awaken by outside noises, there were men in the hallway arguing and fighting, but it was dealt with the cops came and handled it.... More 

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matthews north carolina
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 21, 2015

My air conditioning unit blew earlier this week. I cam home form work to find that my home was a sweltering 88 degrees. The earliest I could get someone to look at the unit was the next day. At that point I decided to go and find a hotel for me and the family for the night to be able... More 

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Windsor
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 5, 2015

I checked in this past weekend (May 1-4) as I was attending the Carolina Rebellion at Charlotte Motor Speedway. I wanted to stay far enough away, yet be comfortable in my hotel. I often stay at Choice Hotels, and am usually at a "suites" complex. This was my first time staying at a Sleep Inn at all. I did research... More 

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Pinetown, North Carolina
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
4 of 5 stars Reviewed April 22, 2015

We stay for a basketball tournament at Carolina Courts. The hotel was clean and the Staff very pleasant. Our room was very trendy and modern. loved the wall color. The shower's water pressure outstanding !! I didn't want to leave the shower. lol The hotel has Chick a Filet in front with Red lobster and a few other eateries around.... More 

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Atlanta, Georgia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 11, 2015

Room was clean and comfortable. The breakfast was good our only complaint is the air conditioning wasn't working as well as it should have been. Thanks for accommodating our needs when you were completely sold out!

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Winthrop, Maine
Level Contributor
120 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed March 30, 2015

We found this to be a convenient stop on our way North. There is a Chic a filet within walking distance. Close by there are a wide variety of restaurants . Breakfast was warm, sausage, biscuits, and egg & cheese patty. Clean and comfortable. Handicap bathroom was not really accessible.

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Wabash, Indiana
1 review
5 of 5 stars Reviewed February 5, 2015

I've stayed with Sleep Inn many times and my experience has always been wonderful. The rooms are clean, the remodel with the modern decor is very tasteful and efficient.. Great lighting on the night stands! It's good for the business traveler or even for a vacation trip. I love to stop here and am always treated warmly by the staff.... More 

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