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All 12 Matthews hotels

Sleep Inn Matthews

2.0 of 5 Hotel   |   9900 Matthews Park Drive, Matthews, NC 28105
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Sleep Inn Matthews
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59%
Ranked #7 of 12 hotels in Matthews
A recent review
5 of 5 stars reviewed 1 week ago
Noren P Mooresville, North Carolina
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32 people have reviewed this hotel

Traveler rating
    12
    7
    4
    3
    6
See reviews for
5
2
2
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Mooresville, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

This was one of my favorite hotel stays because of the friendly and courteous staff. Not only was my check in fast but I had a good night sleep on their comfortable beds. The location was great and close to many restaurants! I would recommend this hotel over any other one anytime!

Review collected in partnership with this hotel

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SleepInnGM, General Manager at Sleep Inn Matthews, responded to this review

Thank you for your great review! The staff here at the Sleep Inn is really focused on serving our guests and we are always happy to hear feedback from you. We look forward to serving you again! More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

This was one of the best hotel experiences I have had! This was my second time here and both times the staff was great, the room was extremely clean and had everything I needed, and the location was perfect! I will definitely stay here each time I return.

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for a business trip. I liked that the hotel has a business center which made it very easy for me to prepare my presentation. FREE WI-FI!!! The customer service was superb! Everytime I made a call to the front desk, the agent answered with a smile. If I am ever come back to Charlotte, I... More

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SleepInnGM, General Manager at Sleep Inn Matthews, responded to this review

Thank you for your great review! We strive to make every guest experience a wonderful one. Please come back and see us again, we look forward to your visit! More

Asheville, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

I want to take a moment to say thank you to the attentive and super friendly staff at the Sleep Inn in Matthews. They are what made my stay perfect. I was greeted with a smile by Megan who made me feel like I was a VIP and was more than happy to answer all my questions about the area.... More

Review collected in partnership with this hotel

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SleepInnGM, General Manager at Sleep Inn Matthews, responded to this review

Thank you Addie, for your excellent review! We enjoyed serving you. I will definitely relay your comments to the employees mentioned. We look forward to your next visit! More

Richmond, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Its well worth the money because its a midpoint of entire charlotte, people seemed nice. Its right close to the road, traffic is not an issue comparetively to the highway business traffic. We went for a concert and stayed there...food was alright. The room was comfortable, newly renovated one of the better Sleep Inns.

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SleepInnGM, General Manager at Sleep Inn Matthews, responded to this review

Thank you for your kind words. We look forward to a return visit from you soon! More

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Recommend them over other places in univ area..we went to Charlotte for a week for a conference in uptown, loved the stay..very friendly staff and clean contemporary style hotel from breakfast, fitness room to hot tub...loved it! Will be booking my summer stay soon!!!!!

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SleepInnGM, General Manager at Sleep Inn Matthews, responded to this review

Thank you for your kind words! Come back and visit again soon! More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I recently stayed at this Sleep Inn and really enjoyed my stay with my wife. We felt welcomed and safe during our stay. Really liked the location near all the nice restaurants. They have new Longhorn in walking distance which was amazing. Definitely recommend this place over the ones I've stayed while visiting this area as I come to Charlotte... More

Was this review helpful? Yes 1
SleepInnGM, General Manager at Sleep Inn Matthews, responded to this review

Thank you for your response! We look forward to seeing you again soon! More

Madison, Mississippi
Top Contributor
52 reviews 52 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed here for a weekend business training that was at another nearby hotel. I had two rooms on different floors for myself and others attending the training. Neither room AC worked well, one not really at all. TVs were fuzzy like they were running bootleg cable. Breakfast was never stocked appropriately. Had to beg to get service. Stay somewhere else... More

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SleepInnGM, General Manager at Sleep Inn Matthews, responded to this review

I am very sorry for your experience this weekend. As you know, we were full on the first night of your stay and did not have a location to move you to to correct the TV and AC issue. I am not sure why that was not addressed the second night but I will definitely find out and correct the... More

Springfield, Virginia
Top Contributor
160 reviews 160 reviews
49 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed October 14, 2013

This is NOT a low cost alternative for Charlotte. With taxes, I paid close to $100 a night, and had two terrible nights of sleep. We were on the third floor, and both nights we had LOUD floor noises all night long. I do not think that it was the people above us. but the hallway floor. Also the bath... More

Was this review helpful? Yes 1
SleepInnGM, General Manager at Sleep Inn Matthews, responded to this review

I am so sorry we did not meet your expectations during your stay. Although some of your guests are particularly sensitive to noise, we don't regularly receive such feedback about the noise level unless there is an unruly group in the hotel. I don't have enough information about your dates of stay to check that information. We did have some... More

Raleigh, North Carolina
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 9, 2013

I recently stayed at another Sleep Inn in Charlotte and was very pleased. I assumed this one would be similar. I'm pretty easy to please with hotel accommodations and travel quite a bit. In fact, I have never written a bad review before this one. Check-in was a breeze with the nice staff, and the room was clean and comfortable.... More

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SleepInnGM, General Manager at Sleep Inn Matthews, responded to this review

Dear KenRNC, Thank you for providing your feedback regarding your stay. I sincerely apologize for your experience. This is not a normal occurrence. We did recently have a company install the energy saving light switches in the rooms. The switch in your room has malfunctioned and the room was put on block immediately after you checked out, and the maintenance... More

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Additional Information about Sleep Inn Matthews

Also Known As:
Matthews Sleep Inn
Address: 9900 Matthews Park Drive, Matthews, NC 28105
Phone Number:
Location: United States > North Carolina > Matthews
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 12 hotels in Matthews
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn Matthews 2*
Official Description (provided by the hotel):
Conveniently located off Interstate 485, the Sleep Inn® Matthews is within walking distance from Windsor Square and Matthews Festival shopping centers. This Matthews, NC hotel is near many area attractions, including Bojangle's Coliseum, Ovens Auditorium, The Park, Uptown Charlotte, Time Warner Cable Arena, the NASCAR Hall of Fame, and Bank of America Stadium. Whether traveling for business or pleasure, the Sleep Inn Matthews puts you right in the middle of all the local attractions and businesses in the Matthews, North Carolina area. Our friendly staff looks forward to serving you soon. ... more   less 
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