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Comfort Inn

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167 J.F. Robinson Lane, Mars Hill, NC 28754
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Comfort Inn
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139 Reviews from our TripAdvisor Community

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Traveler rating
    85
    33
    11
    2
    8
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73
28
4
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
  • All months
    (139)
  • Mar-May only
    (24)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (31)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW

Husband and I stopped here very late at night (around 1am) during a long road trip. The staff was friendly and accommodating, giving us directions and helping us with what we needed. The room was large, very clean, and comfortable. The location was very beautiful with incredible views of the mountains. We loved breakfast and it perfectly hit the spot:... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thanks for your review. I am so happy that you enjoyed your stay. Our hot continental breakfast is a great way to start your morning off right. Our staff works very hard making sure everyone enjoys their stay. We are happy to go above and beyond giving recommendations and directions whenever needed. The area is beautiful and I am happy... More 

Upstate NY
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Chose this property based on Trip Advisor reviews and spent 1 night here in mid-July. The room was a good size, well-equipped, and very clean. Same for the bathroom. B'fast was fine for our purposes, wanted to get on the road in the morning. Would definitely stay here again if in the area.

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for taking the time towrite this wonderful review. I am glad that you enjoyed your stayed, and we look forward to your next visit. I am happy your started your day off with our hot breakfast. I look forward to your next visit!!! More 

Cary, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was clean with good quality bed linens and awesome pillows. The mini-fridge wasn't filled with honor bar snacks so we could chill our own drinks. The building overall was in a excellent state of repair. Breakfast was ok but there is also a Hardee's across the street and a Waffle House 2 blocks up the road if you... More 

Was this review helpful? Yes 1
Vinod P, Manager at Comfort Inn, responded to this review

Thank you so mcuh for your wonderful review. I am very pleased to hear that our property and staff exceeded your expectations. Thank you for mentioning our newly remodeled building along with our complimentary deluxe continental breakfast. I apologize that the HVAC unit was noisy. We will certainly look into that so that you may enjoy your next stay with... More 

1 review
5 of 5 stars Reviewed May 27, 2015 via mobile

The staff was very pleasant and friendly . Rob made us feel welcome as soon as we arrived. The rooms were clean and comfortable. Breakfast was delicious and the staff went above and beyond in helping us in the morning. If we are ever in Mars Hill again we will be staying at comfort inn .

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Ms. Abranches, Thank you so much for the review. I am so happy that our staff made your stay pleasant. Our deluxe continental breakfast starts everyone's day off right. We work very hard making the property as clean and comfortable as posible, and we appreciate that you noticed. We look forward to your next visit to Mars Hill!!! More 

Charlotte, North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 5, 2015

Our stay was far from pleasant. Although the hotel could not be held responsible for the fact that cable TV was out for the majority of our time there, they certainly are responsible for everything else. Shortly after arriving, with the first use of the toilet, it began to overflow from the past guest. I called the front desk to... More 

Was this review helpful? Yes 2
Vinod P, Manager at Comfort Inn, responded to this review

Dear Patti, I am so sorry to hear that you had issues with your stay. Unfortunately, things happen that are out of our control. It seems that the cable was out for the entire region due to the big boxing match happening Saturday night. It is our hotel policy that our front desk agents do not enter our guests' rooms... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

The staff was very courteous upon arrival. I had previously called and spoke to Rob, inquiring whether or not I would have access to a computer & printer to print my e-tickets from gmail. He assured me I would - it was so easy! WiFi access code was written on the key cards' slipcover. Beds were very comfortable, nice tv... More 

Was this review helpful? Yes 1
Vinod P, Manager at Comfort Inn, responded to this review

Dear Natalie, We appreciate you taking the time to write such a wonderful review. Our staff works very hard to make sure that each guest has a great experience from the first call to make a reservation all the way through check-out time. Our newly rennovated property offers maximum comfort. Our staff always makes sure to return lost items to... More 

North Wilkesboro
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed April 28, 2015

This was the only national chain hotel located in the Mars Hill area without a 20-30. We recently stayed here for a volleyball tournament in the area. The check-in process was smooth. The guy at the front desk was extremely pleasant during our 8pm check-in. The room was not as big as some hotel rooms but sufficient. The room was... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Nicole, I appreciate you taking the time to give us your feedback. It is always our pleasure to host teams and parents. Our staff always go the extra mile making sure everyone has a pleasant stay. We understand that games and meetings can be earlier than our posted breakfast times, and we enjoy providing great customer service by ensuring... More 

Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 18, 2015

We have been staying at this hotel for the past 4 years. Our son attends Mars Hill University and plays on a sports team for the college. Every time we come up we are greeted like family. Its always clean, quiet and Nathan is always so helpful and always goes out of his way to make up feel Comfortable..Thanks for... More 

Was this review helpful? Yes 1
Vinod P, Manager at Comfort Inn, responded to this review

Dear Jayne, Thank you so much for being one our valued customers. We always look forward to seeing you walk through our door. We invite all all Mars Hill University parents to stay at our property. Thank you for your word of encouragement, I will pass those along. We look forward to seeing you next time. More 

hollywood
2 reviews
5 of 5 stars Reviewed March 15, 2015

We have a favorite hotel in Mars Hill, N C and it is the Comfort Inn. The hotel is very well maintained and the response to the customer is efficient and complete. The key to our satisfaction is with the staff because they have helped us by doing their regular jobs plus any special requests like printing documents, directions, assistance... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thanks you for this review Ms. Jones. We appreciate that you always choose to stay with us while visiting the area. I am so gald that you enjoy our staff members. They want to thank you for mentioning them and for being our guest. We look forward to your next visit!!!! More 

Pass Christian, Mississippi
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 15, 2015

My husband and i stayed here before Christmas..so quiet and really pretty much empty..it was nice to have a nice place to stay after being couoed up in a semi-tractor/trailer for a week. they even had a place for us to park our Rig. the staff was nice and friendly..gave us some dining option in the small country town. the... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you for thaking the time to wirte this great review. I always enjoy hearing that our guests have enjoyed their stay. I am happy to hear that you enjoyed the beautiful views form our hotel. Our staff provides top-notch customer service. Thank you so much for mentioning the dining options in the area. We have several locally owned restaurants... More 

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