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Comfort Inn

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167 J.F. Robinson Lane, Mars Hill, NC 28754
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132 reviews from our community

Traveler rating
    82
    31
    10
    1
    8
See reviews for
70
26
4
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Orlando, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We have been staying at this hotel for the past 4 years. Our son attends Mars Hill University and plays on a sports team for the college. Every time we come up we are greeted like family. Its always clean, quiet and Nathan is always so helpful and always goes out of his way to make up feel Comfortable..Thanks for... More 

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Vinod P, Manager at Comfort Inn, responded to this review

Dear Jayne, Thank you so much for being one our valued customers. We always look forward to seeing you walk through our door. We invite all all Mars Hill University parents to stay at our property. Thank you for your word of encouragement, I will pass those along. We look forward to seeing you next time. More 

hollywood
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We have a favorite hotel in Mars Hill, N C and it is the Comfort Inn. The hotel is very well maintained and the response to the customer is efficient and complete. The key to our satisfaction is with the staff because they have helped us by doing their regular jobs plus any special requests like printing documents, directions, assistance... More 

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Vinod P, Manager at Comfort Inn, responded to this review

Thanks you for this review Ms. Jones. We appreciate that you always choose to stay with us while visiting the area. I am so gald that you enjoy our staff members. They want to thank you for mentioning them and for being our guest. We look forward to your next visit!!!! More 

Pass Christian, Mississippi
Top Contributor
52 reviews 52 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and i stayed here before Christmas..so quiet and really pretty much empty..it was nice to have a nice place to stay after being couoed up in a semi-tractor/trailer for a week. they even had a place for us to park our Rig. the staff was nice and friendly..gave us some dining option in the small country town. the... More 

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Vinod P, Manager at Comfort Inn, responded to this review

Thank you for thaking the time to wirte this great review. I always enjoy hearing that our guests have enjoyed their stay. I am happy to hear that you enjoyed the beautiful views form our hotel. Our staff provides top-notch customer service. Thank you so much for mentioning the dining options in the area. We have several locally owned restaurants... More 

Mars Hill, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

What a great place!!! The staff was superb. Nathan and Robb and Matt and Jordan are all extremely friendly and helpful. Jordan is the new guy and has really goes out of his way to help. And Nina keeps everything up to par always with a smile on her face! Whatever I need they always have a suggestion. They are... More 

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Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to recoginize our hard work. We strive for the highest level of cusotmer service. I am pleased to hear that you always enjoy your stay. Our staff works diligently making sure the entire property is immaculate. We always look forward to seeing you all. You have become a part of our extended... More 

Mars Hill, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

this hotel has great employees that are definitely ask about your stay here at there hotel and as well ask you if there is anything at all that you may need to make your stay very pleasing and well comfortable. Im disabled and at the front desk a man named Jordan Chavez really went out of his way to help... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Keith, Thank you so much for taking the time to recognize our hotel and staff. It speaks volumes when someone writes a compliment about our property. Our staff strives for excellence in customer service. It was our pleasure to make your stay feel as if you were at your second home. I am pleased that the staff member took... More 

Loveland, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

This is terrific hotel which makes being away from the best it can be. The hotel is clean and the staff is excellent (they act as owners). Everything works so well whether it is the room air comfort, cleanliness, even the elevators, TV's are first rate and the breakfast is always very good. This has never happened in all fifty... More 

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Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to write such a wonderful reveiw. Our staff always goes above and beyond making sure that our guests are taken care of well. We never want our guests to leave something meaningful or expensive behind. It is our policy to always contact our guests to see if they want their items back.... More 

Charlotte, North Carolina, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2015

This hotel is conveniently located 20 mins away from Wolfridge (skiing) and downtown Asheville. Hotel is recently remodeled! The staff were very friendly! Would highly recommend this hotel to anyone looking to go skiing in Wolfridge.

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank yo so much for the feedback. We are always delighted to hear from our guests. I am very pleased that you were able to enjoy our property while visiting Wolf Ridge Ski Resort. It is always our pleasure to host individuals, families, and groups visiting the Ski Resort. Our location is right in between the Ski Resort and Asheville,... More 

new york
Contributor
11 reviews 11 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 16, 2015

We stayed at this hotel since it is very close to my brother in law's house . It is a very isolated hotel about 20 minutes from Ashville but I was told that it was great location for Mars Hill College. We found it very comfortable and welcoming. The entire staff goes out of there way to be nice and... More 

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Vinod P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your feedback! Guests' responses are always important to us. I am so happy that you enjoyed your stay. Thank you for mentioning our excellent staff and the cleanliness of our entire property. I glad to hear that you had a restful sleep on the wonderful matresses. I am happy to announce that we will have new matresses... More 

Bel Air, Maryland
2 reviews
4 of 5 stars Reviewed January 9, 2015

Planned to stay only 2 nights and then get 2 other nights closer to Asheville, but ended staying the entire 4 nights at this hotel. The staff is nice and helpful. The rooms are quiet and kept clean. The beds are very comfortable. This hotel is close enough to Asheville and other areas where there are more things to do,... More 

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Vinod P, Guest Relations Manager at Comfort Inn, responded to this review

Dear Kathy, We appreciate your wonderful review. We are so glad to hear that you enjoyed your stay so much that you decided to extend your original reservation and stay with us during your entire visit. We do offer one of the cleanest properties in the area. Many guests are surprised that we are so close to Asheville and all... More 

Wesley Chapel, Florida, United States
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 2, 2015

Very nice hotel. Staff was great. Nathan was very helpful with a problem encountered during check in. Hotel is located on a hill which is good and bad. The good is a spectacular view. The bad is all the eating locations, convienence stores, etc... are located at the bottom of the hill therefore not in walking distance. Truck/bus drivers: VERY... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Seth, Thank you so much for your feedback. It is always nice to hear that we have exceeded our guests expectations. Our mountain views are wonderful. We are conviently located to Asheville and offer a quite, comfortable property. There are some good local places to eat. Our front desk staff are always happy to make recommendations. Due to our... More 

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