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Comfort Inn

2.5 of 5 167 J.F. Robinson Lane, Mars Hill, NC 28754
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Certificate of Excellence 2014
Comfort Inn
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Comfort Inn
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Comfort Inn
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119 reviews from our community

Traveler rating
    76
    25
    9
    1
    8
See reviews for
61
25
4
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (15)
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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago NEW

Room had some lady bugs and had a problem with the fridge, but the people were very helpful and accommodating. The room had a fantastic view of mountains. There is not much to do around the area, but if you have to be there, it's really not a bad place to stay.

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you for taking the time to write this review. We always value our guests feedback!!! We appreciate you all bringing this issues to our staff. They always do what it takes to make sure each guest is happy. Our staff provides a level of customer service that rivals all nearby properties. The views from our property are gorgeous. We... More 

Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved this place. The hotel itself is very clean and inviting. The rooms are spacious and very clean the beds are comfortable and the Internet is flawless. I do have to mention Nathan the gentleman that checked me in to the hotel. In my opinion he is the epiphany of awesome customer service. He was readily available for any question... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to write this wonderful review. It always pleases us to know that we have made our guests happy. We have done several renovations with more scheduled just after the beginning of the year. Our staff does a wonderful job and gives the highest level of customer service. I am glad to hear... More 

Bradenton, Florida, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stay here all the time and as always it was another wonderful experience. The staff is always great. They always make sure I have everything I need. I have stayed at more expensive hotels but the customer service I receive here is always better. Nathan is always a pleasure to see. Vin the manager is always super nice. My... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Teresa, Thank you so much for taking the time to write this wonderful review. We always look forward to seeing you and your grandchildren. You have become a part of our extended family. Our repeat guests demonsrtate that we take care of our customers and maintain our property in such a way to come you coming back. We enjoy... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We needed a place to stay on Thanksgiving in this small college town since weather prevented us from returning home. Since this appeared to be the only place in the area, our expectations were low- but we were wrong. Everything was clean, crisp, very nicely decorated and very quiet. The staff was pleasant and efficient, and the breakfast was well... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for your feedback. We are so happy that you chose to spend your holiday with us. It is always refreshing to hear that we have exceeded our guests expectations. We have recently remodeled our enitre property and have more surprises coming just after the first of the year. We have one the best staffs in the... More 

Jackson, Tennessee
2 reviews
5 of 5 stars Reviewed 4 weeks ago

While searching for a hotel close to our son and daughter-in-law to go meet our new grandson, who live in Weaverville, over the weekend of 11/21/14 - 11/23/14 we found the Comfort Inn-Mars Hill. Based not only on the reviews, but the fact that they respond to each review our decision to stay here was easy. When I called to... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to write this wonderful review. We enjoy responding to each of our guests to let them know how much we appreciate them. Our entire staff works very hard to make everyone's stay the absolute best. We are happy that you not only recognize their effort but got to know them as the... More 

Jacksonville, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

While searching for a new home in the area, we stayed for 4 nights at the end of October. Our room was very clean - and maintained daily with excellent service. The breakfast area was well stocked and the attendants were personable while keeping the area tidy . The owners were delightful - and all of the staff were friendly... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for your kind words and recognition of the hard work we do here at the Comfort Inn Mars Hill. Our entire staff does great work and provides a great customer service experince. Our housekeeping staff keep our property spotless so that each guest will be comfortable while with us. I am happy that you enjoyed your... More 

Yadkinville, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 31, 2014

Everything is great about this hotel. The rooms were clean and the hotel is well maintained. Breakfast is great for hotel breakfast, although there are not many places to sit if the hotel is full. Staff is very friendly and helpful. Great view of the mountians. I will be back next time in the area. Only area that could use... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to write this wonderful review. Our entire staff has been working very hard making improvements to our property. We have updated some of the items on our complimentary deluxe continental breakfast and are pleased to hear that they have been successful. I am excited to announce that within the next two months... More 

Avon, Colorado
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 13, 2014

very clean and comfy...very friendly and helpful staff.................. Nathan called and checked on us and asked if we needed anything................. he also has a great sense of humor and friendly attitude. The man working days and the cleaning lady were just as sweet and friendly. would highly recommend...

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for your wonderful feedback. Our entire staff goes above and beyond treating each guest like family. We want to ensure that each of our guests has a wonderful experience. Our property has recently been remodeled and the housekeeping staff keep the entire property immacualte. Thank you for noticing our hard work. We look forward to your... More 

Aiken, South Carolina, United States
1 review
5 of 5 stars Reviewed October 13, 2014

Just wanted to compliment Robb for his knowledge of the town and all the eating places. Booking with him was a pleasure and I will be back! Keep 401 open for me cause ya never know when i will be back;-)

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Annette, Thank you so much for your wondrful review. Our staff members work very hard providing great customer service to our guests. They are extremely knowledgeable about the surronding area. They stay abreast of all restaurants and attractions in the area. The view from room 401 is very lovely, it is one of our most popular rooms, however, when... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 10, 2014

We left a horrible, musty mountain rental in Mars Hill & ended up at this "heaven sent" hotel. We spent one night there (rental) which was a nightmare and my husband suggested staying at this Comfort Inn. We travel with our Maine Coon cat & our "pet room" was immaculate and smelled so clean and fresh! Taking my shower and... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Ann, Thank you so much for taking the time to write such a wonderful review. We are so happy that you noticed our newly remodeled property. Our housekeepers are top notch and provide each guest with a clean, comfortable room. It is always our pleasure to accommodate individuals that want to take their pets with them while they travel.... More 

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Additional Information about Comfort Inn

Address: 167 J.F. Robinson Lane, Mars Hill, NC 28754
Phone Number:
Location: United States > North Carolina > Mars Hill
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 56
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Also Known As:
Comfort Hotel Mars Hill
Comfort Inn Mars Hill
Mars Hill Comfort Inn

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