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Comfort Inn

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167 J.F. Robinson Lane, Mars Hill, NC 28754
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1 room 1 guest
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147 Reviews from our TripAdvisor Community

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Traveler rating
    90
    35
    11
    3
    8
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77
29
5
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
  • All months
    (147)
  • Mar-May only
    (24)
  • Jun-Aug only
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Hershey, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

A group of us Ministers went on a preaching assignment, and we stayed at the comfort Inn in Mars Hill, i have to say that this hotel was very comfortable, the bed was unbelieveable comfortable, the pillows really feels like soft teddy bears hugging you. Normally i have neck and back problems and if the pillow and bed is not... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Carleen, Thank you so much for offering your feedback. I am very delighted to hear that you had a pleasant experience and enjoyed our new linens and matresses. I apologize that you found the right a bit high. We have to set rates due to demand and the prices of surronding properties. When comparing our prices to the reates... More 

West Jefferson
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A great place to crash when your tired. I stay at this motel whenever I am in Mars Hill NC (approximately 4 times a year). The staff is friendly and will go out of their way to be helpful. The motel is clean and everything has worked in my rooms. I can't really ask for more. It is worth the... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Scott, We always enjoy seeing you and apreciate that you speak so highly of our staff and property. Thank you for recognizing the value that we offer and the dedication that we all have to our guests. We will see you again very soon!!!! More 

Apache Junction, Arizona
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I regret having to down rate this hotel but their air conditioners are the type which cycle on and off with no constant fan (think white noise). Ours was set to fan high, as opposed to auto, and it cycled off (silence) when the set temp reached, and then on (loud again) when the temp raised, and did so continuously... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

I apologize greatly that you experienced problems with your stay. I can certainly understand your preference about having an air conditioner that constantly runs. i apologize that your unit did not function that way. I am surprised to hear that you did not enjoy our pool area. However, I did notice some chips and knicks on the outdoor furniture, and... More 

Asheville, North Carolina
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was very nice and clean with comfortable double beds. The breakfast was a choice of pancakes, regular or blueberry, eggs, biscuits and gravy and the usual cereals and danishes. Fruit to take along with you as you went on with your day. It sits on a hill and the views are very good and the air was clean.... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank very much for writing this wonderful review!!! I am so glad to hear that you enjoyed your experience with us. I am glad to hear that you enjoyed our hot, complementary breakfast which has a wide variety of items to get your morning started off the right way. Thank you for mentioning the tranquility and views from our property.... More 

Wellington, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Using the previous reviews on Tripadvisor, I kind of already knew what to expect here. What I did not expect what how helpful the staff were. The only plan we had coming here was a trip on the French Broad River that was already scheduled for 8/4. We arrived early in the afternoon of 8/3 and wondered what else there... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

We appreciate you writing such a wonderful reveiw!!! The views form are property are lovely. But. you are correct about our staff. They alway win customer service awards. They make all of the difference with our guests stay. They keep the property immaculate and provide excellent custoemr service. The entire staff is always happy to provide recommendations. We look forward... More 

Richmond Hill, Georgia
Level Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One night stay at the Hotel. Room and facility were cleaned and well maintained. Rooms were in the process of receiving new mattresses which was a pleasant surprise. Bed was very comfortable although the sheets were rough. Breakfast was adequate for our needs. Staff was friendly. Other than the sheets our only "complaints" were parking (seemed limited) and absence of... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you for your feedback. I am always pleased to hear that our guests have had a pleasant experience. I am happy that you found our staff helpful, our breakfast good, and property clean. We just put new matressses in all of our rooms. So, we now have rooms with two queen size beds and rooms with one king size... More 

Level Contributor
91 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have thought long and hard about this rating. I could nit-pick this inn as it is not perfect but the people make all the difference! When I booked my room I tried to do it on-line and the website would not accept my reservation for two rooms. It was a very busy day for me so I called the... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you for your wonderful reveiw!!! We appreciate your business. I appreciate you mentioning our award winning staff!! they work very hard making sure our guests have a pleasnat experience. I apologize about the minor defects in your room, please know that we are going to due further rennovations to make the property much nicer. Our guest service agents are... More 

Ocala, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Mars Hill is a small town in western North Carolina. The Comfort Inn is probably the only motel in this university town. The motel was clean, close to the interstate, had a nice breakfast, and the room was mirrored what I've said.

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for reviewing our property. I am happy that you enjoyed your stay and found our property exceptionally clean. We appreciate you mentioning our hot breakfast which is always a great way to begin the day. We hope to see you soon!!! More 

1 review
5 of 5 stars Reviewed July 30, 2015

Husband and I stopped here very late at night (around 1am) during a long road trip. The staff was friendly and accommodating, giving us directions and helping us with what we needed. The room was large, very clean, and comfortable. The location was very beautiful with incredible views of the mountains. We loved breakfast and it perfectly hit the spot:... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thanks for your review. I am so happy that you enjoyed your stay. Our hot continental breakfast is a great way to start your morning off right. Our staff works very hard making sure everyone enjoys their stay. We are happy to go above and beyond giving recommendations and directions whenever needed. The area is beautiful and I am happy... More 

Upstate NY
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 28, 2015

Chose this property based on Trip Advisor reviews and spent 1 night here in mid-July. The room was a good size, well-equipped, and very clean. Same for the bathroom. B'fast was fine for our purposes, wanted to get on the road in the morning. Would definitely stay here again if in the area.

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for taking the time towrite this wonderful review. I am glad that you enjoyed your stayed, and we look forward to your next visit. I am happy your started your day off with our hot breakfast. I look forward to your next visit!!! More 

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