We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn

Certificate of Excellence
Hotel website
Hotel deals
167 J.F. Robinson Lane, Mars Hill, NC 28754
Special Offer
Choice Privileges Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Comfort Inn
Professional photos View all
Browse nearby
Comfort Inn
Comfort Inn
Comfort Inn
Add Photo Write a Review

136 Reviews from our TripAdvisor Community

Traveler rating
    84
    31
    11
    2
    8
See reviews for
72
26
4
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
  • All months
    (136)
  • Mar-May only
    (24)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (31)
All months
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The staff was very pleasant and friendly . Rob made us feel welcome as soon as we arrived. The rooms were clean and comfortable. Breakfast was delicious and the staff went above and beyond in helping us in the morning. If we are ever in Mars Hill again we will be staying at comfort inn .

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Ms. Abranches, Thank you so much for the review. I am so happy that our staff made your stay pleasant. Our deluxe continental breakfast starts everyone's day off right. We work very hard making the property as clean and comfortable as posible, and we appreciate that you noticed. We look forward to your next visit to Mars Hill!!! More 

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Our stay was far from pleasant. Although the hotel could not be held responsible for the fact that cable TV was out for the majority of our time there, they certainly are responsible for everything else. Shortly after arriving, with the first use of the toilet, it began to overflow from the past guest. I called the front desk to... More 

Was this review helpful? Yes 1
Vinod P, Manager at Comfort Inn, responded to this review

Dear Patti, I am so sorry to hear that you had issues with your stay. Unfortunately, things happen that are out of our control. It seems that the cable was out for the entire region due to the big boxing match happening Saturday night. It is our hotel policy that our front desk agents do not enter our guests' rooms... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The staff was very courteous upon arrival. I had previously called and spoke to Rob, inquiring whether or not I would have access to a computer & printer to print my e-tickets from gmail. He assured me I would - it was so easy! WiFi access code was written on the key cards' slipcover. Beds were very comfortable, nice tv... More 

Was this review helpful? Yes 1
Vinod P, Manager at Comfort Inn, responded to this review

Dear Natalie, We appreciate you taking the time to write such a wonderful review. Our staff works very hard to make sure that each guest has a great experience from the first call to make a reservation all the way through check-out time. Our newly rennovated property offers maximum comfort. Our staff always makes sure to return lost items to... More 

North Wilkesboro
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This was the only national chain hotel located in the Mars Hill area without a 20-30. We recently stayed here for a volleyball tournament in the area. The check-in process was smooth. The guy at the front desk was extremely pleasant during our 8pm check-in. The room was not as big as some hotel rooms but sufficient. The room was... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Nicole, I appreciate you taking the time to give us your feedback. It is always our pleasure to host teams and parents. Our staff always go the extra mile making sure everyone has a pleasant stay. We understand that games and meetings can be earlier than our posted breakfast times, and we enjoy providing great customer service by ensuring... More 

Orlando, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2015

We have been staying at this hotel for the past 4 years. Our son attends Mars Hill University and plays on a sports team for the college. Every time we come up we are greeted like family. Its always clean, quiet and Nathan is always so helpful and always goes out of his way to make up feel Comfortable..Thanks for... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Jayne, Thank you so much for being one our valued customers. We always look forward to seeing you walk through our door. We invite all all Mars Hill University parents to stay at our property. Thank you for your word of encouragement, I will pass those along. We look forward to seeing you next time. More 

hollywood
2 reviews
5 of 5 stars Reviewed March 15, 2015

We have a favorite hotel in Mars Hill, N C and it is the Comfort Inn. The hotel is very well maintained and the response to the customer is efficient and complete. The key to our satisfaction is with the staff because they have helped us by doing their regular jobs plus any special requests like printing documents, directions, assistance... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thanks you for this review Ms. Jones. We appreciate that you always choose to stay with us while visiting the area. I am so gald that you enjoy our staff members. They want to thank you for mentioning them and for being our guest. We look forward to your next visit!!!! More 

Pass Christian, Mississippi
Top Contributor
56 reviews 56 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 15, 2015

My husband and i stayed here before Christmas..so quiet and really pretty much empty..it was nice to have a nice place to stay after being couoed up in a semi-tractor/trailer for a week. they even had a place for us to park our Rig. the staff was nice and friendly..gave us some dining option in the small country town. the... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you for thaking the time to wirte this great review. I always enjoy hearing that our guests have enjoyed their stay. I am happy to hear that you enjoyed the beautiful views form our hotel. Our staff provides top-notch customer service. Thank you so much for mentioning the dining options in the area. We have several locally owned restaurants... More 

Mars Hill, North Carolina
1 review
5 of 5 stars Reviewed March 14, 2015

What a great place!!! The staff was superb. Nathan and Robb and Matt and Jordan are all extremely friendly and helpful. Jordan is the new guy and has really goes out of his way to help. And Nina keeps everything up to par always with a smile on her face! Whatever I need they always have a suggestion. They are... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to recoginize our hard work. We strive for the highest level of cusotmer service. I am pleased to hear that you always enjoy your stay. Our staff works diligently making sure the entire property is immaculate. We always look forward to seeing you all. You have become a part of our extended... More 

Mars Hill, North Carolina
1 review
5 of 5 stars Reviewed March 12, 2015

this hotel has great employees that are definitely ask about your stay here at there hotel and as well ask you if there is anything at all that you may need to make your stay very pleasing and well comfortable. Im disabled and at the front desk a man named Jordan Chavez really went out of his way to help... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Keith, Thank you so much for taking the time to recognize our hotel and staff. It speaks volumes when someone writes a compliment about our property. Our staff strives for excellence in customer service. It was our pleasure to make your stay feel as if you were at your second home. I am pleased that the staff member took... More 

Loveland, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

This is terrific hotel which makes being away from the best it can be. The hotel is clean and the staff is excellent (they act as owners). Everything works so well whether it is the room air comfort, cleanliness, even the elevators, TV's are first rate and the breakfast is always very good. This has never happened in all fifty... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to write such a wonderful reveiw. Our staff always goes above and beyond making sure that our guests are taken care of well. We never want our guests to leave something meaningful or expensive behind. It is our policy to always contact our guests to see if they want their items back.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

19 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
View from room (2)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
0:15
Videos (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Hotel & grounds (2)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay