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Comfort Inn

2.5 of 5 167 J.F. Robinson Lane, Mars Hill, NC 28754
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Certificate of Excellence 2014
Comfort Inn
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Comfort Inn
Comfort Inn
Comfort Inn
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127 reviews from our community

Traveler rating
    79
    29
    10
    1
    8
See reviews for
66
25
4
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Loveland, Ohio
2 reviews
5 of 5 stars Reviewed 1 week ago

This is terrific hotel which makes being away from the best it can be. The hotel is clean and the staff is excellent (they act as owners). Everything works so well whether it is the room air comfort, cleanliness, even the elevators, TV's are first rate and the breakfast is always very good. This has never happened in all fifty... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to write such a wonderful reveiw. Our staff always goes above and beyond making sure that our guests are taken care of well. We never want our guests to leave something meaningful or expensive behind. It is our policy to always contact our guests to see if they want their items back.... More 

Charlotte, North Carolina, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2015

This hotel is conveniently located 20 mins away from Wolfridge (skiing) and downtown Asheville. Hotel is recently remodeled! The staff were very friendly! Would highly recommend this hotel to anyone looking to go skiing in Wolfridge.

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank yo so much for the feedback. We are always delighted to hear from our guests. I am very pleased that you were able to enjoy our property while visiting Wolf Ridge Ski Resort. It is always our pleasure to host individuals, families, and groups visiting the Ski Resort. Our location is right in between the Ski Resort and Asheville,... More 

new york
Contributor
11 reviews 11 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 16, 2015

We stayed at this hotel since it is very close to my brother in law's house . It is a very isolated hotel about 20 minutes from Ashville but I was told that it was great location for Mars Hill College. We found it very comfortable and welcoming. The entire staff goes out of there way to be nice and... More 

Was this review helpful? Yes
Vinod P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your feedback! Guests' responses are always important to us. I am so happy that you enjoyed your stay. Thank you for mentioning our excellent staff and the cleanliness of our entire property. I glad to hear that you had a restful sleep on the wonderful matresses. I am happy to announce that we will have new matresses... More 

Bel Air, Maryland
2 reviews
4 of 5 stars Reviewed January 9, 2015

Planned to stay only 2 nights and then get 2 other nights closer to Asheville, but ended staying the entire 4 nights at this hotel. The staff is nice and helpful. The rooms are quiet and kept clean. The beds are very comfortable. This hotel is close enough to Asheville and other areas where there are more things to do,... More 

Was this review helpful? Yes
Vinod P, Guest Relations Manager at Comfort Inn, responded to this review

Dear Kathy, We appreciate your wonderful review. We are so glad to hear that you enjoyed your stay so much that you decided to extend your original reservation and stay with us during your entire visit. We do offer one of the cleanest properties in the area. Many guests are surprised that we are so close to Asheville and all... More 

Wesley Chapel, Florida, United States
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 2, 2015

Very nice hotel. Staff was great. Nathan was very helpful with a problem encountered during check in. Hotel is located on a hill which is good and bad. The good is a spectacular view. The bad is all the eating locations, convienence stores, etc... are located at the bottom of the hill therefore not in walking distance. Truck/bus drivers: VERY... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Seth, Thank you so much for your feedback. It is always nice to hear that we have exceeded our guests expectations. Our mountain views are wonderful. We are conviently located to Asheville and offer a quite, comfortable property. There are some good local places to eat. Our front desk staff are always happy to make recommendations. Due to our... More 

Orlando, Florida
1 review
3 of 5 stars Reviewed December 31, 2014

Plans changed for us and we needed a place to stay in the area on short notice. Booking the room was easy and the room was nice. We tired to sleep in and as there were no "do not disturb" tags were awakened the first day by housekeeping. The second day we went out and housekeeping came while we were... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Andrea, I am sorry to hear that you had issues during your stay!!! We pride ourselves in giving great customer service and making sure that everyone has a great stay. Our housekeepers usually do a fabulus job, and I hate to hear that there were oversights in your room. I also understand your frustration with your checkout. We have... More 

Pensacola, Florida
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 28, 2014

I wanted a hotel close to Weaverville NC without going into Asheville. This was a good hotel check in staff on Christmas Eve could have been friendlier but the hotel staff made up for it on Christmas morning. Christy was a delight to start off our Christmas morning.

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Rodney, We are so glad that you chose to stay with us over the holiday. I am glad to hear that our staff made a wonderful impression on you. We offer an outstanding value and, the cleanliness of our property and the level of customer service rivals any property in Asheville. Many of our guests choose to stay here... More 

1 review
5 of 5 stars Reviewed December 28, 2014

From making reservations to check out the staff was excellent.....Room was super clean, well decorated and in great repair. Would recommend Comfort inn Mars Hill to my best friends. Our room was perfect for taking our Yorkie outside and friends and family coming in to visit. Everything worked fine. Close to Mars Hill University for Graduation...

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Janet, Thank you so much for your wonderful review!!! It si always our pleasure to host individuals celebrating events such a weddings and graduations. We enjoy hosting Mars Hill University parents. Thank you for mentioning our newly remodled property and the cleanliness. Our housekeeping staff does a wonderful job. We always make sure that each of our guests are... More 

A TripAdvisor Member
4 of 5 stars Reviewed December 20, 2014

Room had some lady bugs and had a problem with the fridge, but the people were very helpful and accommodating. The room had a fantastic view of mountains. There is not much to do around the area, but if you have to be there, it's really not a bad place to stay.

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you for taking the time to write this review. We always value our guests feedback!!! We appreciate you all bringing this issues to our staff. They always do what it takes to make sure each guest is happy. Our staff provides a level of customer service that rivals all nearby properties. The views from our property are gorgeous. We... More 

Contributor
20 reviews 20 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 6, 2014

Loved this place. The hotel itself is very clean and inviting. The rooms are spacious and very clean the beds are comfortable and the Internet is flawless. I do have to mention Nathan the gentleman that checked me in to the hotel. In my opinion he is the epiphany of awesome customer service. He was readily available for any question... More 

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to write this wonderful review. It always pleases us to know that we have made our guests happy. We have done several renovations with more scheduled just after the beginning of the year. Our staff does a wonderful job and gives the highest level of customer service. I am glad to hear... More 

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Additional Information about Comfort Inn

Address: 167 J.F. Robinson Lane, Mars Hill, NC 28754
Phone Number:
Location: United States > North Carolina > Mars Hill
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 56
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Also Known As:
Comfort Hotel Mars Hill
Comfort Inn Mars Hill
Mars Hill Comfort Inn

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