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All 2 Mars Hill hotels

Comfort Inn

2.5 of 5 Hotel   |   167 J.F. Robinson Lane, Mars Hill, NC 28754
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83%
Ranked #1 of 2 Hotels in Mars Hill
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Pam L Havelock, North Carolina, United States
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107 reviews from our community

Traveler rating
    68
    21
    9
    1
    8
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53
23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Havelock, North Carolina, United States
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was a last-minute pick on line - but what a surprise! The staff was pleasant and Nathan treated us like we were the most important customers that day! Our room was spotless and more than I expected for the amount we paid on Expedia! Breakfast was included and there was quite a variety laid out! I left this... More

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Hi Pam, We really appreciate your wonderful review. It was our pleasure to host you. Our staff treats all of our guests superbly. I am glad to hear that you received the wonderful customer service that we expect from our staff. Many of our guests acknoweldge how clean the property is, and how that impacts their overall experience. We have... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

If you're looking for an excellent and conveniently located hotel to stay in while visiting Mars Hill and the Asheville area look no further than this hotel. I'm an Gold Elite member and as I told the manager I have never been in a better establishment in the Comfort Inn chain than theirs. The breakfast was first rate, the staff... More

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to give our property this wonderful review. We do stand out amongst other Comfort Inn hotels because of our dedication to the guests and our highly qualified staff. We recently remodeled our property and have been working diligently to make our breakfast a great experience for everyone. The mountain views from our... More

Odessa, Florida
2 reviews
5 of 5 stars Reviewed August 18, 2014

We only spent one night but were very impressed with this hotel. Our room had a fresh, clean smell when we walked in and was very clean. The queen size beds were super comfortable and the linens were so nice and soft I wanted to take them home with me! We had a microwave and a refrigerator in our room... More

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Vinod P, Manager at Comfort Inn, responded to this review

We appreciate that you took the time to write such a wonderful review. Most of our guests realize how comfortable and clean our rooms actually are once they stay. Thank you for noticing our fabulous, new bed linens. If anyone has an issue with their room, our staff is very prompt and dilligent about correcting it. We want everyone who... More

Woodhaven, Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2014

I have been in Asheville NC many times growing up and as an adult....always stayed in Asheville. Never again......this hotel is so nice compared to all the run downed ones on Tunnel Rd. Stayed 3 nights....wished I could have stayed a week. The only down side is there is no hot tub and not many places to eat in the... More

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Vinod P, Manager at Comfort Inn, responded to this review

Thank you for your feedback. Our housekeeping staff works very hard making sure that our property is clean and comfortable for our guests. Our new bedding makes the world of difference in our newly decorated rooms. We look forward to your next visit. More

Asheville, North Carolina
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 11, 2014

The room was very nice and the king bed was extremely comfortable, as were the pillows. The bedding was beautiful and the white duvet was spotless. The entire room was immaculately clean and fresh. The views of the mountains and meadow from our 4th floor room were beautiful, There is a scenic glass elevator which was fun to ride in.... More

Was this review helpful? Yes 1
Vinod P, Manager at Comfort Inn, responded to this review

Thank you for your wonderful review!! Thank you for mentioning our guest service agents who work extremely hard providing our guests a wonderful experience. We are so happy that you mentioned our new bedding and how comfortable that it truly is for a wonderful night's rest. We look forward to seeing you again really soon!!!! More

Burnsville, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2014

this is the best hotel i have ever had the privilege of staying at, fast, easy, cordial check in. the desk clerk very very nice at check in and check out. clean room, comfortable king bed. fridge cold, a/c cold, i was so impressed i want to stay every weekend there. breakfast was delicious, pool was spotless, pool area well... More

Was this review helpful? Yes 1
Vinod P, Manager at Comfort Inn, responded to this review

Thank you for your wonderful feedback. We have worked extremely hard to make sure that our property is immacualte and that each employee provides top-notch customer service. All of our guests enjoy relaxing by the pool with their family and waking up to our deluxe continental breakfast with sausage gravy and bicuits and two differnet flavors fo waffles to choose... More

Downers Grove, Illinois
1 review
4 of 5 stars Reviewed July 26, 2014

Cheaper than Asheville hotels. The room was clean, the pool was nice, and the breakfast offered plenty of options. Check-in/out was quick and easy. The luggage cart is in need of replacement and there is currently only one. I would stay here again.

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you for taking the time to offer your feedback. Our property offers a great value to all of our guests which is why we have so many repeat customers that we almost feel like family. We are so happy that you had a chance to enjoy our sparkling, clean pool and the great views that bring many of our... More

Fayetteville, North Carolina
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 22, 2014

Our room definitely had a musty odor until we got the AC running. The breakfast was adequate and the dining area has a lovely view of the mountains! We will stay he again. It's much better than coming up from Asheville to pick up our daughter from MHU!

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Dear Kristen, We appreciate your feedback. It is always such a pleasure to host Mars Hill University parents. Many parents and students seem like family to our staff. We are proud to be a part of the Mars Hill Community. The mountain views are absolutely stunning. We cannnot wait to host you again soon!!! More

Hope Mills, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 22, 2014

We came in for a family reunion. This is one of the best hotels I have ever stayed in. The hotel staff were awesome beds were very comfortable I was very impressed with the hotel. Breakfast was awesome I HIGHLY RECOMMEND THIS HOTEL!!!!!!!!!!!!!!! We will be back

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for your wonderful review. We appreciate you noticing our updated bedding and breakfast room. We work extremely hard making sure that all of our guests have a pleasant experience. We look forward to your next visit!!! More

Asheville, North Carolina
1 review
4 of 5 stars Reviewed July 22, 2014

Very clean, comfortable atmosphere. All the staff, other than the owners, were very courteous and pleasant. Nathan was extremely helpful during our stay, and was always quick to make sure that we were comfortable. He always had a smile on his face. :) I would recommend this hotel to anyone.

Was this review helpful? Yes
Vinod P, Manager at Comfort Inn, responded to this review

Thank you so much for the wonderful review!!! All of our staff strives to exceed our guests' expectations. We have worked extremely hard updating our property to give it a clean, comfortable feel that all of our guests can enjoy. Our new pillows seem to be a big hit with all of our guests. We look forward to hosting you... More

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Additional Information about Comfort Inn

Address: 167 J.F. Robinson Lane, Mars Hill, NC 28754
Phone Number:
Location: United States > North Carolina > Mars Hill
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 56
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Also Known As:
Comfort Hotel Mars Hill
Comfort Inn Mars Hill
Mars Hill Comfort Inn

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