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Comfort Inn

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178 Highway 70 West, 221 Bypass & Hwy 70, Marion, NC 28752
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Comfort Inn
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Comfort Inn
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64 reviews from our community

Traveler rating
    24
    19
    10
    2
    9
See reviews for
17
16
5
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Great Hotel!!!! I travel a lot and its hard to find a home away from home. Jodie and Staff at first desk provides best customer service you can ask for. Nicely remodel with comfortable beds. Rooms are super clean. Pool was indoor and clean. Nice greenway behind hotel for my morning walk/run. Handful of eating spots in walking distance. You... More 

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Wadsworth
Top Contributor
54 reviews 54 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We didn't plan on staying in this area for the nite, but after a downpour drenched us when we were at a nearby waterfalls, we stopped to see if a room was available, so we didn't have to drive the 40 minutes in cold, wet clothes. We were greeted quickly by the front desk staff and happy to know they... More 

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ManagerNC844, Front Office Manager at Comfort Inn, responded to this review

First of all let me apologize about the issue with power in your room, even though it was not in our control we do want to apologize. According to your review we are pleased to know that the power issue in your room was taken care of in a timely manner and when that wasnt enough to fix completely we... More 

Cambridge, Canada
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Glad we picked this hotel. Recommended to us by the Chamber at the Tourist Centre. Clean rooms, friendly staff, and perfect access to park our trailer and take the motorbike out for a couple days and ride the Parkway. Nice 2 mile trail along the water right behind the hotel. Food options close by.

Was this review helpful? Yes
ManagerNC844, Front Office Manager at Comfort Inn, responded to this review

Thank you for posting a review regarding your stay here at the Comfort Inn in Marion, NC. Our location is within the Blue Ridge Mountains and a short distance from the Blue Ridge Parkway. We are pleased that you had a chance to enjoy the area, as well as the our friendly staff and accomodations. We hope that you will... More 

Elkin, North Carolina
Top Contributor
67 reviews 67 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a little bit of a slow check-even with reservations made. But it was computer problems that were quickly taken care of. The pool area was very nice looking. Great for families. Good, clean breakfast area with all the basics.The motel was very clean and near the main highways but we had a hard time finding the entrance because... More 

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ManagerNC844, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to post this review and were grateful that you patient with us during our computer malfunctions at check in. We worked quickly to get you into your room and comfortable. With everything that we offer we are pleased that you enjoyed to hot breakfast in the mornings. With so many choices to choose from... More 

Athens, Pennsylvania
Contributor
12 reviews 12 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel on April 9-13, 2015. We arrived a day after the entire Comfort Inn server was down nationwide. However, we had no difficulties getting checked in. The front desk people were fonts of knowledge concerning the local area and eateries. The good: The hotel was clean and tidy. The room was neat and just want we... More 

Was this review helpful? Yes 1
ManagerNC844, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to post a review based on your stay here at the hotel. We value each guest and any feedback they provide. The entire hotel works hard to make the guests feel welcome and comfortable. Our furnishings in the hotel are new as we have completed our remodelling not too long ago. We do appreciate... More 

Swansboro, North Carolina
Top Contributor
61 reviews 61 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 8, 2014

My wife and I stayed here during a recent fall motorcycle trip to the mountains. Peak fall season and we were actually surprised to get a room on short notice and the price seemed reasonable for that time of year. The room was well appointed and very clean. The breakfast area was a little small but the overflow in the... More 

Was this review helpful? Yes 2
ManagerNC844, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to post a review! we are pleased that you chose our hotel during your motorcycle ride through the Blue Ridge Mountains. We hope that you enjoyed everything that we have to offer and in the local area. Many travellers do enjoy the change of the season in our mountains and we hope to be... More 

Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 18, 2014

This is by far the worst hotel in the western part of the state of NC. I write this review in hopes that others will STAY AWAY from this place. They will double bill your credit card and then refuse to credit the additional amount. I made a reservation and they said that I was supposed to stay the night... More 

Was this review helpful? Yes 1
ManagerNC844, Front Office Manager at Comfort Inn, responded to this review

Dear Guest, We do apologize for the issue you encountered regarding your stay. We would like to inform you that all actions were taken and was brought to the highest level of company departments. Everything possible was reviewed and we still apologize that we were not able to refund the money that was charged. All staff are informed and know... More 

Hernando, MS
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 6, 2014

Our stay was satisfactory, room was good, nice looking facility, a little challenging to find/get too. Pretty much what you expect in conveniences. Probably the main factor in evaluating was the personnel. None of the 3-4 clerks we dealt with were rude-just not very interested in their clients. The cost was la little higher than average and this is hard... More 

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ManagerNC844, Front Office Manager at Comfort Inn, responded to this review

Thank you for writing a review based on your stay at the Comfort Inn in Marion NC. We noticed that you encountered poor customer service and we want you to know that this will be brought to the proper department for review. We do hope that you will understand that this will be an isolated issue and hope that you... More 

Huntsville, Alabama
Top Contributor
473 reviews 473 reviews
315 hotel reviews
241 helpful votes 241 helpful votes
3 of 5 stars Reviewed October 17, 2014

Check in was quick and efficient. They have a popcorn machine in the lobby and they had fresh popcorn available. The hotel is two floors with an elevator at one end. It is a long walk down a hall to some of the rooms. Our king bedded room was large and comfortable. There was a desk and an easy chair... More 

Was this review helpful? Yes 2
ManagerNC844, Front Office Manager at Comfort Inn, responded to this review

Thank you for posting a review aobut the Comfort Inn in Marion NC. We read that your stay was pleasant but had some concerns about a few things. In regards to the tv in the rooms, those are new and part of the upgrades that were done to the hotel this past year as well as the entire bedding and... More 

NC
Top Contributor
64 reviews 64 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed October 12, 2014

Definitely not worth the $170 a night. We weren't given our discount because "he isn't willing this weekend", (not sure who HE is) but while we were standing there checking in, the clerk gave the AAA discount to another guest reserving on the phone checking in late the same day. I wonder if they would have it stripped away when... More 

Was this review helpful? Yes 1
ManagerNC844, Front Office Manager at Comfort Inn, responded to this review

Thank you for posting your review regarding your stay here at the Comfort Inn in Marion, NC. We provide lodging to many guests through the year. Due to it being the busy season during your stay the hotels in all locations will adjust rates accordingly to their own accords. If you booked through another site for your stay you were... More 

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