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Castlewood Inn

Hotel website
3695 Soco Rd., Hwy 19, Maggie Valley, NC 28751
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Castlewood Inn
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Castlewood Inn
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41 reviews from our community

Traveler rating
    21
    9
    8
    2
    1
See reviews for
9
20
3
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colfax, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Castlewood is one of the best places we have stayed in the NC Mountains. It is quaint, with rocking chair porches, a wonderful covered, and huge, gazebo. The people who work there are the best. We will stay there every time we go to the area.

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Benson, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 26, 2014

I can not say anything negative about our stay. The rooms were exceptionally clean. That's the first thing I look for. The staff was cheerful and accommodating. The tv was the older style but really is that a big deal? It worked and the picture was clear. Our WiFi worked really well, in fact much better than some of the... More 

Was this review helpful? Yes 2
Tylertown, Mississippi
Top Contributor
89 reviews 89 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed October 22, 2014

First of all let me say that this place is probably pretty typical for the mom and pop motels in Maggie Valley. This is however not an excuse. We have been traveling to Maggie Valley for may years and have stayed in many of the hotels/motels. This was not the worst but it certainly can improve. I will say it... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 26, 2014

Checked in OK to this locally run hotel, although had issues straightaway with Wifi. I was put into a room at the end of the hotel that had no Wifi signal, but to be fair after I asked reception I was moved to a much better room and the guy at the desk even rang up the Wifi people and... More 

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 13, 2014

My husband and I stayed here two nights with our daughter and two grandchildren. It was clean, average motel setting. Quiet place. I was suprised when we went out to eat and to ghost town for the day and we came back our room was cleaned, beds made, fresh towels .. You rarely get that service anymore!!

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Elizabethton, Tennessee
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 4, 2014

Hey Just kidding, the water is really tasty, but I got your attention ! The Castlewood Inn is a nice place to spend a 3 day weekend or a longer vacation. The rooms were as clean as any place we have stayed and The Lady and Gentleman that run it were very friendly and knowledgeable of the area. He was... More 

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Aiken, South Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

My husband and I decided to go to Maggie Valley this past weekend. (This was our first getaway without children in 17 years) so we were really excited!! I was having trouble finding a room because most were booked or highly priced due to a festival going on in town. I booked here on booking.com the day we were to... More 

Was this review helpful? Yes 2
Whiteville, North Carolina
1 review
5 of 5 stars Reviewed July 14, 2014

My family and I stayed here for three nights. It was conveniently located to several restaurants and attractions. Very clean. Friendly staff. It was nice and quiet. I would definitely stay there again.

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Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 5, 2014

Castlewood came at a fair price - and the housekeeping staff made sure the room was almost spotless. Apparently, the facilities have recently undergone some renovations and the craftmanship displayed was poor. My business requires I spend a great deal of time on computer, thus my biggest frustration. While CI advertised WIFI, it was almost non-existent or slow to the... More 

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attila s, Owner at Castlewood Inn, responded to this review

We have 4 wi-fi transceivers located around the building, and yes the internet does go down seldom, and as for the low signal I don't know what to say about that. Our main computer in the office works off wi-fi and we only have total internet down very seldom. We communicate with Booking .com, Expedia.com and Directinn.com every six minutes.... More 

Charleston
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 5, 2014

I usually rate a room by cleanliness and shower pressure. Sounds odd I know...but I hate to not be able to rinse shampoo out of my hair without bending down and doing it under the faucet. Our room was clean...bed was okay but not as comfy as I like, pillows need to be replaced as they are flat and hard.... More 

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attila s, Owner at Castlewood Inn, responded to this review

If my search is correct the guest stayed in rm 101. I checked the showerhead and found some debris in the head, cleaned it out and it is full blast now. (never had a complaint about water pressure, that is why i was surprised). I checked the 2 king size pillows in the room and they felt right to me,... More 

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