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Fairfield Inn Lumberton

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3361 Lackey Street, Lumberton, NC 28360
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Fairfield Inn Lumberton
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Fairfield Inn Lumberton
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226 reviews from our community

Traveler rating
    73
    100
    34
    10
    9
See reviews for
105
59
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Vienna, Virginia
Contributor
15 reviews 15 reviews
3 of 5 stars Reviewed 2 days ago NEW

It's a great stopover place and thank goodness they are doing renovations. That being said, I hope Room 136 is next on the list. Pros: Nice Hot Water, Very quiet room, cucumber water in lobby, nice breakfast, pleasant staff, comfortable beds. Cons: Climate control in room did not work very well, lighting in bathroom was dingy and not working correctly,... More 

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Voorhees, New Jersey
Top Contributor
54 reviews 54 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this room on our way home from Clearwater as rooms in Fayetteville were booked. Was able to use the welcome center coupon though the rate would have been the same with my AAA card. Shannon was very helpful when I called to book while stuck in construction traffic in SC. Room was excellent, very clean and comfy. Breakfast was... More 

Was this review helpful? Yes 1
Renee M, Manager at Fairfield Inn Lumberton, responded to this review

As a valued guest we Thank You for your feedback. Our guest are our #1 Priority. We strive to make each guest feel welcome and a home away from home. Thank You and we hope to see you again here at the Fairfield Inn. More 

Senior Contributor
26 reviews 26 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Very well maintained hotel and still improving. They are redoing the lobby which will only make this place better. We had a mini suite on an upper floor with a great view of the sunset. Room was very spacious and comfortably appointed. We will definitely stay here again next year on the way to Florida and back to New Jersey.

Was this review helpful? Yes 1
Renee M, Manager at Fairfield Inn Lumberton, responded to this review

Thank You for sharing your experience with us here at the Fairfield Inn. We are delighted you enjoyed your stay. We strive to make each guest stay a great one. Hope to see you again soon. More 

Lake Mary, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were just stopping on a long drive so only stayed one night. The beds and pillows were comfortable and the breakfast was good. The Cracker Barrel next door was walking distance for dinner the night we arrived. The only inconvenience is that they are remodeling their lobby and eatin g area but the temporary lobby and breakfast area was... More 

Was this review helpful? Yes 1
Renee M, Manager at Fairfield Inn Lumberton, responded to this review

Thank you for sharing your experience at the Fairfield Inn Lumberton. We take great pride in serving every guest needs and are delighted to hear that we have met your expectations. Thank you for staying at the Fairfield Inn Lumberton and we hope you choose to stay with us again whenever your travel needs bring you back to Lumberton. More 

Norfolk, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are Marriott points members so admittedly we seek them out. The place is RIGHT ON 95 and you can almost see the trucker's faces from your window. The morning lobby is filled with senior New York couples in sweat suits arguing with each other and complaining about the free food. (America). The room was excellent! Clean, warm, and quieter... More 

Was this review helpful? Yes 2
Renee M, Manager at Fairfield Inn Lumberton, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! More 

Wilmington, Delaware
Top Contributor
273 reviews 273 reviews
29 hotel reviews
105 helpful votes 105 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at this hotel and were very disappointed. The first room we were assigned smelled of smoke. Our second room was nice inside. The construction is a mess. The breakfast area was too small and congested. The worst part was the poor computer in the lobby. It was beyond slow. In fact the person who used... More 

Was this review helpful? Yes 1
Renee M, Manager at Fairfield Inn Lumberton, responded to this review

I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas. As you noticed, we are currently undergoing renovation of our exterior area... More 

Philadelphia, Pennsylvania
Top Contributor
147 reviews 147 reviews
13 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Fairfield Inn Lumberton a couple of weeks ago on my way to Florida. It's just about half-way between the Northeast and Florida. It's extremely easy to get to, since it faces I-95. I found the hotel undergoing a major renovation, but that didn't stop them from giving me a new refurbished room that was very nice... More 

Was this review helpful? Yes
Renee M, Manager at Fairfield Inn Lumberton, responded to this review

Thank you for sharing your experience at the Fairfield Inn Lumberton.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the Fairfield Inn Lumberton and we hope you choose to stay with us again whenever your travel needs... More 

Concord, North Carolina, USA
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 21, 2015

I am here now. The hotel is under construction but that is not the bad part. The room is not clean, I have been trying to get a roll away for SEVEN hours. It's midnight and we are still waiting. If they give you room 102 go somewhere else. Service, room, cleanliness, all of it is truly terrible.

Was this review helpful? Yes 2
Renee M, Manager at Fairfield Inn Lumberton, responded to this review

We would like to apologize for your inconvenience your experience while here at the Fairfield. We strive to provide the highest quality standards to each guest. We have addressed the issue to the correct department In hopes this is an isolated incident with the corrective training. We value you as a guest and hope you would reconsider giving us another... More 

Pennsylvania
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 14, 2015 via mobile

Been staying at this hotel for 4 years now. Mid way point between home and vacation in Florida. I always reserve a king size bed. I did this time too and even called to verify confirmation. One king size bed reserved. I checked because I was never sent a confirmation email. When my wife and I check in I'm told... More 

Was this review helpful? Yes 1
Renee M, Manager at Fairfield Inn Lumberton, responded to this review

Good Evening pastorjeffknepper, I'm writing to apologize that you didn't get the king size bed room that you booked. Unfortunately, there are sometimes unforseen circumstances that cause the central booking line to overbooked certain rooms in our hotel. We do take precautions to avoid this from happening, but unfortunately at times, one will slip through the cracks. I know that... More 

Mount Sinai, New York
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed February 12, 2015

I understand that upgrades have to be done on a regular basis but I think that the price should be adjusted during this time of construction. I have used your facility several times now on my way to and from Florida and although the staff is incredibly accomodating, the facility is in the throws of rebuilding. It would make good... More 

Was this review helpful? Yes
Renee M, Manager at Fairfield Inn Lumberton, responded to this review

I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas. As you noticed, we are currently undergoing a major renovation of our... More 

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