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Holiday Inn Lumberton

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101 Wintergreen Drive, Lumberton, NC 28358
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Holiday Inn Lumberton
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145 Reviews from our TripAdvisor Community

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Traveler rating
    33
    55
    38
    9
    10
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43
11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birmingham, Alabama
Level Contributor
6 reviews
5 hotel reviews
1 of 5 stars Reviewed 1 week ago

I booked online--upon check in, I didn't get the room I booked. Second room was not clean--I pulled back the sheets and bed was nasty. The mattress pad was stained and old!! The third room, lip stick was on the towels-----not saying anymore!

Was this review helpful? Yes 1
StevenGeneralManager, Front Desk Staff at Holiday Inn Lumberton, responded to this review

Dear ladybug117 I do sincerely apologize for the issues you experienced while staying with us. It is the goal of Holiday Inn Lumberton North to provide a Great Guest Experience. I have adressed your concerns with the Executive Housekeeper to ensure that there are no more issues like that. I hope that you will try us again. Sincerely Jacqueline More 

Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was quick overnight stop for us between Canada and Florida. I was a bit worried about a drive up room, motels rarely meet my standards. Wow was I surprised. Quality bedding, good mattresses, clean and the staff were super friendly ! Breakfast was decent and once again the staff during breakfast were so friendly and kind.

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StevenGeneralManager, Front Desk at Holiday Inn Lumberton, responded to this review

Dear Mama MH We are so glad we were here and you allowed us to WOW you. Thanks so much for staying at the Holiday Inn Lumberton North. Best regards Jacqueline More 

Alexandria, VA
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This property is okay, but if you have choices don't make this your first one. We left very dissatisfied. It is clean and there are lots of rooms, plus many eating choices nearby. However, I did not get a feeling of much hospitality. It is one of the first hotels you come to when exiting the interstate and because of... More 

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StevenGeneralManager, Front Office Manager at Holiday Inn Lumberton, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Tawana... More 

Travelers are raving about these Lumberton hotels

Baltimore, Maryland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just an overnight stay before going back to Maryland. Enjoy the clean room, nice pool. Good service. We got our breakfast from Denny's at a minimal amount included when we book and they even give free meal for kids at Denny's just a few steps. Very nice. More power.

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StevenGeneralManager, Front Office Manager at Holiday Inn Lumberton, responded to this review

anneten10, We are glad that we were able to accommodate during your time of traveling, as well as make it an enjoyable stay. Be sure to visit with again again in the near future. Tawana Hunt More 

Fort Worth, Texas
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Holiday Inn in Lumberton, North Carolina is a comfortable, older, laid-back hotel along busy Interstate 95. Rooms are extremely clean and spacious, and the 24-hour Denny's attached to the hotel has wonderful service and above-average food. Staff are friendly and accommodating. Housekeeping takes excellent care of the guest rooms. I would recommend this hotel to any traveler in need... More 

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StevenGeneralManager, Front Office Manager at Holiday Inn Lumberton, responded to this review

LIsa T, We are pleased to hear that you enjoyed your stay with us. Its the duty of our team to make sure that all guests are more than satisfied, and we have done just that with you. We do look forward to seeing you on your next visit. Tawana Hunt More 

Atlanta, Georgia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed here after everything was booked up in my general place of employment for up to 30 miles. Only staffed with one clerk and had too many people in line which clearly indicated she needed help. Had a Denny's restaurant inside the hotel along with a Sports Bar with a DJ and 2 pool tables. Plenty of stuff going on... More 

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StevenGeneralManager, Front Office Manager at Holiday Inn Lumberton, responded to this review

Rickey G, Although you had to travel a bit to your place of work, we are glad that you decided to let our hotel be your place of accommodations. We do apologize about you having to stand in line and wait. Our Front Desk is staffed with 2 employees, but normally we have 1 as a runner to help accommodate... More 

Brunswick, Georgia
Level Contributor
115 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is an older Holiday Inn but well maintained. Unusual in that it has a Denny's on the premises so is full service HI. Came in late and left early, so was not able to check out and rate the amenities but everything I saw was clean and the front desk greeted us warmly and inquired if there was anything... More 

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StevenGeneralManager, Front desk at Holiday Inn Lumberton, responded to this review

Dear svargasi We are glad that you chose our hotel and found everything to your satisfaction. We look forward to seeing you again soon. Sincerely Jacqueline More 

San Francisco, California
Level Contributor
77 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed June 24, 2015

This hotel was a great find. Conveniently located adjacent to I95 and some shopping nearby. A good restaurant on premises and a very friendly staff. The rooms are large and very clean. Certainly will stay here again.

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StevenGeneralManager, Front Desk at Holiday Inn Lumberton, responded to this review

Dear CaliforniaOriginal Thank you for your very kind words and we look forward to your return. Warm regards Jacqueline More 

Fleming Island, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 19, 2015

Denny's is attached. No coffee or water in the lobby. No ramp for wheeled luggage for door A. Was not up to the usual Holiday Inn Express that we are used to. Older hotel and bathroom needed a little deep cleaning in the corners.

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StevenGeneralManager, Front Desk at Holiday Inn Lumberton, responded to this review

Dear iggyroadkill Having the Denny's attached to our hotel makes us a full service Holiday Inn and not Holiday Inn Express. We do have complimentary water at the front desk. We were completely remolded in 2009. Our housekeeping and maintenance staff work very hard to keep the property clean and in working order. I apologize for any issue you may... More 

Rio Grande, New Jersey
Level Contributor
155 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed June 18, 2015

This is an average Holiday Inn property, with the usual small lounge and long hallways. We stayed there as a layover on our way home from Florida. What made it better than average for us was the location (easy on and off 95), and especially the staff. They were friendly and very helpful in recommending local restaurants, as well as... More 

Was this review helpful? Yes
StevenGeneralManager, Front Desk at Holiday Inn Lumberton, responded to this review

Dear jerseymariner Making guest's stays comfortable and convenient is our goal here at Holiday Inn Lumberton North 100% of the time. We are glad we could accommodate you and your family. Sincerely Jacqueline More 

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