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Country Hearth Inn and Suites

1.0 of 5
1525 Cotton Grove Rd, Lexington, NC 27292
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Country Hearth Inn and Suites
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Ranked #4 of 8 Hotels in Lexington
A recent review
3 of 5 stars reviewed yesterday
Judy J
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19 reviews from our community

Traveler rating
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    5
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3
5
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

What a relief it was to find this hotel after the terrible experience at Motel 8. The staff were warm, friendly and very accommodating. The room was clean. I slept well. I felt safe. It is across the street from resturants and has its own that opens at 9 pm for travelers who don't want to leave. The Hotel is... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

We got into Lexington just before 4AM. We initially stopped at the Holiday Inn, but it was booked. We gave this place a call and Melody let us know that she had 2 vacancies left - apparently there's a fishing tournament going on this weekend. We didn't know what to expect but we were pleasantly surprised. Melody was very nice... More 

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Lexington, North Carolina
2 reviews
4 of 5 stars Reviewed August 10, 2014

We recently stayed with y'all while our home renovations were being done. This had been our second stay with you. Very comfortable room and glad to have on site food options! Need a pool tho! Thanks very much!

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Dean D, Manager at Country Hearth Inn and Suites, responded to this review

Dear jagsbag: Thank you for choosing us for your lodging needs. We are so happy to hear that your stay was enjoyable for your second time with us. Our restaurant is a strong selling point for us and we are glad that you enjoyed the food. We hope you visit us again soon. Sincerely, Doris Sharpe Manager More 

Charlotte, North Carolina
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 31, 2014

I was looking for a room in Salisbury, NC but every place that rated more than 1 1/2 stars was booked up. I decided to look a little further away (15 miles) and found this hotel. If you want fancy, it's not the place for you. If you want a decent night's sleep in a clean room, with food on... More 

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Dean D, Manager at Country Hearth Inn and Suites, responded to this review

Dear Mousejunkie: We here at Country Hearth Inn & Suites appreciate your review. We are glad that you were able to get a decent nights sleep. We strive to provide comfortable accomodations to all of our guests because after all...when you travel you want to sleep well and rest well. Please come again if you find yourself in the area.... More 

Lexington, NC
Top Contributor
54 reviews 54 reviews
9 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed February 21, 2014

I had to vacate my home while some renovations were being done and Country Hearth Inn fit my needs. I have styled in four star hotels and a literal roach motel in Arizona that had me sleep in my car for the night so I have visited both ends of the spectrum. I can't remember any place I have ever... More 

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Dean D, Manager at Country Hearth Inn and Suites, responded to this review

Dear Zelda: I would like to take this opportunity to thank you for your kind words about our hotel and staff. We are all extremely happy that you stay was enjoyable. Our staff always want our guests to feel just like they are at home. We want them to be comfortable in everyway. Being away from home for remodels to... More 

Seneca, South Carolina
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed January 1, 2014

I have no complaints about the accommodations or staff. We stayed at this hotel during Christmas and got an internet deal for $115.84 which included $20 for our two dogs. Great deal but I paid with a debit card and the day of checkout my debit card had been charged $307.52. One charge of $115.84 and two charges of $95,84.... More 

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Dean D, Manager at Country Hearth Inn and Suites, responded to this review

Dear witchywoman64: I sincerely apologize for your credit card issues that you encountered during your stay with us. Since that time, we have upgraded our entire software system to ensure that this never happens again and that our guests can know exactly how much they spend and get the quality of what they spend. We strive to put our customers... More 

Richmond, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2013

We stayed at the Country Hearth Inn and Suites during a Thanksgiving trip to Sarasota, Florida. This is an excellent hotel that is new and well maintained. Rooms were large and clean. The breakfast dining area in the lobby was spotless. The breakfast buffet with pastries and fresh fruit was included in the room charge.

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Dean D, Manager at Country Hearth Inn and Suites, responded to this review

Dear Steven P, I appreciate the fact that you took the time to share a review with us. Our staff and friendly service is what sets us apart from our competitors. Should you ever return to the area, we hope to have you as our guests! Regards, Doris-Manager Country Hearth Inn and Suites-Lexington, NC More 

Erie, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 26, 2013

After originally staying in another hotel in the area, myself and two other colleagues decided that we needed to find another hotel for the rest of our stay. The Country Hearth Inn was worlds apart from the previous hotel we had stayed in. In terms of better housekeeping, better beds, and the availability of WI-FI. There was a slight smell... More 

Was this review helpful? Yes 2
Dean D, Manager at Country Hearth Inn and Suites, responded to this review

Dear KM_LP528, Thank you for taking the time to share your experience with us. I am thrilled that you enjoyed our housekeeping, WIFI, and comfortable beds. We take great pride in exceeding the expectations of our guests. We hope that you visit us again the next time you return to the Lexington area. Regards, Doris-Manager Country Hearth Inn and Suites-Lexington,... More 

Top Contributor
60 reviews 60 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 17, 2013 via mobile

We were booked at this hotel for 3 nights and when I read the online reviews I was very worried. However, it was tolerable. The staff was friendly, helpful and efficient. The rooms were ok - a bit dated - with desk - chair - microwave- fridge- iron - and coffee maker HOWEVER... The bed/pillows are not great. The coffee... More 

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Dean D, Manager at Country Hearth Inn and Suites, responded to this review

Dear slsrs, On behalf of the staff and management of Country Hearth Inn and Suites, I would like to personally apologize for the issues you encountered back in 2013. We recently added new 32 inch flat screen TV's, mattresses. This year we are updating our bedding with new comforters. We hope that these improvements will enhance the overall experience. We... More 

Piedmont, NC
Top Contributor
108 reviews 108 reviews
15 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed October 13, 2012

This is a decent kind of hotel with nothing fancy. I stayed here one night recently when all the other Greensboro/ High Point hotels were booked up due to the High Point furniture market.The lobby and common areas were clean and neat. The clerk was pleasant and efficient, even when my door card wouldn't work and I had to return... More 

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