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Holiday Inn Express & Suites @ the Vineyards

Certificate of Excellence
2.5 of 5
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351 Vineyards Crossing, Lexington, NC 27295
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Holiday Inn Express & Suites @ the Vineyards
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Ranked #2 of 8 Hotels in Lexington
Certificate of Excellence
A recent review
5 of 5 stars Reviewed September 29, 2014
MikaelaAnne Glenwood Springs, Colorado
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119 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express & Suites @ the Vineyards
See the most recent reviews
Glenwood Springs, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2014

We stayed here one night at the first of September for my friend’s wedding but others in our party stayed here the whole week. Most of the time we came in the door and no one would great us, the front desk staff acted like we were none existent. I don’t think anyone else in our partied really cared but... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
Top Contributor
157 reviews 157 reviews
24 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed September 28, 2014

Holiday Inn is a known quantity and this facility did not disappoint. Our clean and spacious room was on the fourth floor. We had two queen beds and the room had a fridge and microwave. Next time I would request a room with a view of the beautiful Childress vineyards. We had a delicious complimentary breakfast. The staff was friendly,... More 

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Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 21, 2014

Stayed one night for a family wedding. Room was spacious. Setting was a nice surprise... Next to a vineyard. We sat out on a lovely patio and watched the sunset. Next morning we had the complimentary breakfast outside on another patio. It is quiet, clean, and conveniently located. Staff was responsive to requests in a timely manner.

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Westerville, Ohio
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 8, 2014

we came upon the hotel by accident..... what a wonderful accident......(on my way to my brothers wedding) room so very, very clean, front desk person so helpful with restaurants in the area/directions.(went to Sweet Peas). and printed directions to our next destination. Breakfast great, wonderful assortment of items: eggs, sausage, ham, biscuits, juice. My thought was,"if you can't find something... More 

Was this review helpful? Yes 1
CraigSwicegood, General Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

We appreciate your willingness to share your recent experience. We work hard to accommodate each of our guest to the maximum of our ability. We are thrilled to hear your thoroughly enjoyed your stay. We hope you will return soon! More 

Lexington, NC
Top Contributor
54 reviews 54 reviews
9 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed September 8, 2014

I live in Lexington but periodically need to stay in a hotel when we are remodeling our home. such was the case last week, I needed a room for one night and was given room 428. The room was immaculate, unscented which I asked for as I am sensitive to anything perfumed but best of all was the view. It... More 

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CraigSwicegood, General Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

Thank you so much for your review. We are certainly glad to hear you enjoyed your stay. Thank you so much for your loyalty. We look forward to seeing you in the future. More 

King, North Carolina
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 17, 2014

My wife and I chose to stay here because it was 'connected' with Childress Vineyards and we were attending their 10th Anniversary celebration. The staff at the vineyards had told us several weeks prior that there would be a shuttle / golf cart service between the hotel and vineyard, but when we arrived the person who finally showed up to... More 

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CraigSwicegood, Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

Thank you for taking the time to review our property. I do apologize about the confusion and lack of knowledge of the even on our end. We do work closely with the vineyards however; we are not directly affiliated with them. So therefore, sometimes we are not sure of the events and details of those events being held. Also, we... More 

Roanoke, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 2, 2014

Stayed here for 4 days rooms not cleaned properly. Poor front desk service. Rude staff- hung up on me as I was still talking. Will not be staying here again.you would think as they are associated with the vineyard property which is very nice they would be more hospitable.

Was this review helpful? Yes 1
CraigSwicegood, General Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

I am concerned about your experience at our hotel. Please accept my apologies for failing to meet your expectations. A hotel is defined by the quality of its service and it’s disappointing to learn that you are not happy. We have reviewed our policies with the appropriate staff and addressed these issues. Please, accept our apologies again for your experience... More 

Houston, Texas
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 28, 2014

I stayed here for a wedding at Childress Vineyards for 4 days, 3 nights. We arrived Thursday evening, and did not have any problem with getting our rooms. The suite was nice and we had a great view overlooking some of the vineyard. Every once in awhile, there would be a bug in our room. I'm not quite sure where... More 

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CraigSwicegood, General Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

Thank you for your comments. We are glad to hear that you enjoyed your room. We do apologize for the lengthy time it took to get your other guest into rooms on Saturday. Sometimes cleaning does take longer than expected when doing a complete hotel turn around. Depending on many factors including, room types, special request and early check ins.... More 

NC
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 10, 2014

I stayed here in June for a wedding at the Vineyard. Originally, I was not happy about the cost based on the size of the town and pictures of the hotel. I must say it turned out better than I expected. Our room was clean, bed comfortable and the staff was courteous. The close proximity to the vineyard is nice... More 

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CraigSwicegood, General Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

We appreciate your willingness to share. We are glad to hear that wewere able to meet your expectations and change your first impression. We work hard to accomidate each and every guest and make their stay an enjoyable one. Our property does offer a Romantic Escape package that includes a dozen roses, 12 assorted truffles, a signature bottle of Childress... More 

Elkview, West Virginia
2 reviews
4 of 5 stars Reviewed July 3, 2014

Stopped here for the night on the way to the beach. Great location for a hotel, beautiful views! Staff members were extremely helpful and courteous. Rooms were very clean, they also came with a mini refrigerator and microwave. Will definitely stay at this hotel again!!

Was this review helpful? Yes
CraigSwicegood, General Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

Thank you for sharing your recent experience with us. We are delighted to hear that you were satisfied with all of our amenities and customer service. We look forward to seeing you again. More 

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