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Holiday Inn Express & Suites @ the Vineyards

Certificate of Excellence
2.5 of 5
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351 Vineyards Crossing, Lexington, NC 27295
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Holiday Inn Express & Suites @ the Vineyards
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Ranked #2 of 8 Hotels in Lexington
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
mjpk25 Parkersburg, West Virginia
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118 reviews from our community

Traveler rating
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    13
    4
    3
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31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Parkersburg, West Virginia
Top Contributor
68 reviews 68 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

wonderful 1 nite stay @ this lovely holiday inn express...location was perfect...easy on/off to the interstate...appeared clean and bed was cozy and comfy...check-in was a breeze and breakfast was satisfactory...will stay here again if passing thru and would recommend to others!...

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CraigSwicegood, Guest Relations Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

Thank you for taking the time to review our hotel. A hotel's success is measured by the impression we leave our guests. I am happy to hear about the great experience. Everyone at our hotel works hard to ensure every guest is satisfied with their stay and feedback such as yours lets us know we are living up to our... More 

Williamstown, KY
Top Contributor
52 reviews 52 reviews
12 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here during Valentine's weekend as part of the Vineyard dinner. The hotel grounds and room were spotless. Great views overlooking the vineyard, if you happen to be on that side. Will definitely stay here again on our next trip to Childress's. The staff was very accommodating and friendly. Breakfast and coffee was hot and plentiful.

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Hilton Head, South Carolina
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The title says it all. At check in "Tre" told me that the card that I was using (the reservation was booked by my company) was not authorized and that he needed another card to check me in with. I told him there had to be a mistake, because its the same card that has been getting used for the... More 

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CraigSwicegood, Guest Relations Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. So we can protect our guests from unauthorized charges we require a credit card to be physically present at check-in unless written authorization is provided... More 

NY
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed January 13, 2015

Hate to give a bad review because the people here are very nice, however, our second stay here was ok, but definitely not great. Check in was no problem and our room was very nice (a suite with a view of the vineyard). After that, our 3 day stay was average with some issues. No room service at all and... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

Dear Frank67, Thank you for taking the time to write a review about our hotel. I am pleased with your kind comments regarding our staff. On the other hand, allow me to apologize for any shortfalls that may have caused you inconvenience, particularly when it comes to our fitness facility. Your feedback is highly appreciated as this helps us target... More 

Mansfield, Ohio
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 2, 2014

The Vineyards gets its name by being located next to Childress Vineyards. It is a beautiful scenic and quiet area. The hotel itself appears new, but I have stayed there for many years on my way to Myrtle Beach. It is a very pretty hotel, made of stone. The rooms are nice, I always stay in a king at the... More 

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CraigSwicegood, General Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

We appreciate your willingness to share your recent and past stays with us. We are delighted that you enjoy our property. Thank you for your continued business and we look forward to your next venture through Lexington. More 

Senior Contributor
30 reviews 30 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 21, 2014

We usually avoid HIE but since we wanted to visit the Childress Vineyards we spent an evening there. The motel was not busy at all and we requested a room with two beds and were told they had no rooms with two beds. We found that strange but got a room with a king. It was small but well appointed... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

Dear Ray D, Thank you for taking the time to share your thoughts regarding your stay at our hotel. It is very nice to know that you have regarded the cleanliness of the rooms and found the breakfast served up to your par. However, please accept our sincerest apologies for the shortcomings you have experienced during your check out. It... More 

Virginia Beach, Virginia
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 27, 2014

We stayed here for two nights during the Lexington BBQ festival. Beautiful hotel inside and out. Friendly staff and they always greated us with a hello if they weren't helping someone else at the desk. Check in was a breeze. The location and theming of the hotel is fantastic. You can walk to the Childress Vineyards from the hotel. The... More 

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Lake Worth
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 24, 2014 via mobile

Hereby lies our experience... Upon arrival, we learned that our reservation had been revised incorrectly. We were told that our cancellation of night one had NOT been taken care of, and our checkout date had been changed to three days earlier! We were immediately helped by George, who extended our stay properly. The complimentary breakfast was satisfactory, except that when... More 

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CraigSwicegood, General Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

Thank you for taking the time to let us know about your experience. We would like to extend our apology for the experience you had at check-in, breakfast, and the inconvenience with your keys. However, we are glad to hear that George was able to take care of you in a professional and timely manner. Hotel keys are very sensitive... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2014

Two nights here were problem free. This hotel was spacious, clean and staff was friendly. In short, everything you should expect. It sits right next to a vineyard and restaurants are nearby...for anybody that doesn't think a Holiday Inn Express can be a romantic getaway, this hotel and the neighboring vineyard might change your mind. Great location and a great... More 

Was this review helpful? Yes 1
Glenwood Springs, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2014

We stayed here one night at the first of September for my friend’s wedding but others in our party stayed here the whole week. Most of the time we came in the door and no one would great us, the front desk staff acted like we were none existent. I don’t think anyone else in our partied really cared but... More 

Was this review helpful? Yes 1
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