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All 8 Lexington hotels

Holiday Inn Express & Suites @ the Vineyards

2.5 of 5 Hotel   |   351 Vineyards Crossing, Lexington, NC 27295
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84%
Ranked #1 of 8 Hotels in Lexington
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Sue R Westerville, Ohio
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106 reviews from our community

Traveler rating
    60
    30
    10
    4
    2
See reviews for
28
24
8
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Westerville, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

we came upon the hotel by accident..... what a wonderful accident......(on my way to my brothers wedding) room so very, very clean, front desk person so helpful with restaurants in the area/directions.(went to Sweet Peas). and printed directions to our next destination. Breakfast great, wonderful assortment of items: eggs, sausage, ham, biscuits, juice. My thought was,"if you can't find something... More

Was this review helpful? Yes
CraigSwicegood, General Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

We appreciate your willingness to share your recent experience. We work hard to accommodate each of our guest to the maximum of our ability. We are thrilled to hear your thoroughly enjoyed your stay. We hope you will return soon! More

Lexington, NC
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I live in Lexington but periodically need to stay in a hotel when we are remodeling our home. such was the case last week, I needed a room for one night and was given room 428. The room was immaculate, unscented which I asked for as I am sensitive to anything perfumed but best of all was the view. It... More

Was this review helpful? Yes
CraigSwicegood, General Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

Thank you so much for your review. We are certainly glad to hear you enjoyed your stay. Thank you so much for your loyalty. We look forward to seeing you in the future. More

King, North Carolina
Contributor
11 reviews 11 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My wife and I chose to stay here because it was 'connected' with Childress Vineyards and we were attending their 10th Anniversary celebration. The staff at the vineyards had told us several weeks prior that there would be a shuttle / golf cart service between the hotel and vineyard, but when we arrived the person who finally showed up to... More

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CraigSwicegood, Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

Thank you for taking the time to review our property. I do apologize about the confusion and lack of knowledge of the even on our end. We do work closely with the vineyards however; we are not directly affiliated with them. So therefore, sometimes we are not sure of the events and details of those events being held. Also, we... More

Roanoke, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 2, 2014 via mobile

Stayed here for 4 days rooms not cleaned properly. Poor front desk service. Rude staff- hung up on me as I was still talking. Will not be staying here again.you would think as they are associated with the vineyard property which is very nice they would be more hospitable.

Was this review helpful? Yes 1
CraigSwicegood, General Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

I am concerned about your experience at our hotel. Please accept my apologies for failing to meet your expectations. A hotel is defined by the quality of its service and it’s disappointing to learn that you are not happy. We have reviewed our policies with the appropriate staff and addressed these issues. Please, accept our apologies again for your experience... More

Houston, Texas
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 28, 2014

I stayed here for a wedding at Childress Vineyards for 4 days, 3 nights. We arrived Thursday evening, and did not have any problem with getting our rooms. The suite was nice and we had a great view overlooking some of the vineyard. Every once in awhile, there would be a bug in our room. I'm not quite sure where... More

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CraigSwicegood, General Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

Thank you for your comments. We are glad to hear that you enjoyed your room. We do apologize for the lengthy time it took to get your other guest into rooms on Saturday. Sometimes cleaning does take longer than expected when doing a complete hotel turn around. Depending on many factors including, room types, special request and early check ins.... More

NC
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 10, 2014

I stayed here in June for a wedding at the Vineyard. Originally, I was not happy about the cost based on the size of the town and pictures of the hotel. I must say it turned out better than I expected. Our room was clean, bed comfortable and the staff was courteous. The close proximity to the vineyard is nice... More

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CraigSwicegood, General Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

We appreciate your willingness to share. We are glad to hear that wewere able to meet your expectations and change your first impression. We work hard to accomidate each and every guest and make their stay an enjoyable one. Our property does offer a Romantic Escape package that includes a dozen roses, 12 assorted truffles, a signature bottle of Childress... More

Elkview, West Virginia
2 reviews
4 of 5 stars Reviewed July 3, 2014

Stopped here for the night on the way to the beach. Great location for a hotel, beautiful views! Staff members were extremely helpful and courteous. Rooms were very clean, they also came with a mini refrigerator and microwave. Will definitely stay at this hotel again!!

Was this review helpful? Yes
CraigSwicegood, General Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

Thank you for sharing your recent experience with us. We are delighted to hear that you were satisfied with all of our amenities and customer service. We look forward to seeing you again. More

Fort Myers, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 11, 2014

Our bathroom floor had drips of blood (or something) by the toilet. The bathroom floor had hair and dirt under the sink area. When we complained and changed rooms we had a similar experience. The area behind the bathroom door was dirty with hair and debris. The windows that we would use to look out at the vineyard were covered... More

Was this review helpful? Yes
CraigSwicegood, General Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

Thank you for taking the time to share your recent experience with us. Please, accept our sincere apology that we were not able to exceed your expectations. We are glad you brought this to our attention during your stay and we were happy to upgrade you to one of our vineyard view rooms. We again are sorry for the inconveniences... More

Norfolk, Virginia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 5, 2014

Excellent hotel to spend a night or weekend exploring the adjacent vineyard and area. Friendly staff, clean, new hotel make a wonderful stay. Delicious breakfast with large dining area, both indoor and outdoor.

Was this review helpful? Yes
CraigSwicegood, General Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

Thank you for taking the time to share your recent experience and feedback. We are glad to hear that you had a good time and enjoyed our hotel. It’s only through our guest eyes that we can accurately measure our hotel. Its comments such as yours that let us know we are succeeding. We hope your travels bring you to... More

Ronks
Top Contributor
107 reviews 107 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 1, 2014

We have stayed here several times and each time find the staff friendly and the rooms immaculate. Beds are comfortable and we are greeted warmly. Would highly recommend this hotel...make sure you reserve ahead of time because they get filled up quickly!

Was this review helpful? Yes
CraigSwicegood, General Manager at Holiday Inn Express & Suites @ the Vineyards, responded to this review

Thank you for taking the time to review our property. We are certainly glad you enjoyed your stay. We strive to make each guest have a memorial stay and are glad we achieved our goal with you. We hope to see you again soon! More

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Additional Information about Holiday Inn Express & Suites @ the Vineyards

Address: 351 Vineyards Crossing, Lexington, NC 27295
Phone Number:
Location: United States > North Carolina > Lexington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites @ the Vineyards 2.5*
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Also Known As:
Holiday Inn Express And Suites @ The Vineyards
Holiday Inn Express & Suites @ The Vineyards Hotel Lexington

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