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Holiday Inn Express & Suites Lexington NW-The Vineyard

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351 Vineyards Crossing, Lexington, NC 27295
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1 room 1 adult
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Holiday Inn Express & Suites Lexington NW-The Vineyard
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144 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

I really did appreciate the bereavement accommodations the staff were very helpful with all needs and questions I would definitely recommend the hotel. The only thing I didn't approve of was the shower I think the tub needs resurfacing but otherwise it was a good stay in the hotel

Helpful?
Thank Donald H
CraigSwicegood, Manager at Holiday Inn Express & Suites Lexington NW-The Vineyard, responded to this review

We are glad that the staff was accommodating during a tough time for your family. Thank you for recommending our property. I will send our facility department in to that room to evaluate the tub situation, thanks for mentioning it. Hope to see you again under better circumstances. More 

San Antonio, Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed December 18, 2015

Excellent service and nice room. I didn't get all of the staffs names but George, Joe and Darren stands out. They will take great care of you! I was able to conduct business and sight see. Enjoyed the Bar-B Que at Smokey Joes and could not resist Bojangles Chicken. Thank you for your hospitality. Larry

Helpful?
Thank Larry C
CraigSwicegood, Manager at Holiday Inn Express & Suites Lexington NW-The Vineyard, responded to this review

On behalf of all our staff Thank You! George Darren and Joe are always glad to have their names mentioned in nice reviews like this. We are ready to have you back the next time you get a BBQ craving. As always, travel safe and Happy Holidays! More 

Arlington
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 2, 2015

We traveled to Lexington, NC for both business and pleasure, and spent one night in the Childress Suite. It was quite expensive but we splurged on it. The suite is indeed large, with a full kitchen, dining table, with a separate bedroom. There is a very strange bar type thing between the bedroom and the bathroom, with shutters over it.... More 

Helpful?
Thank chiefjacknut
CraigSwicegood, Guest Relations Manager at Holiday Inn Express & Suites Lexington NW-The Vineyard, responded to this review

I just ordered the part for the knob in our Childress Suite. We are so sorry you had that incontinence. I also just had the Chief Engineer take a look at the ice maker and it seems to be back in working order again. Thank you for reporting these issued as we were not aware of either. We hope to... More 

Siler City
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 5, 2015

Room was clean as I have come to expect. Only draw back was the television was DOA. My wife was out as soon as she hit the pillow so I did not bother to get someone up to address the television. Definitely not the norm and I expect it was the exception and not the rule since I stay at... More 

Helpful?
Thank Coachmen59
CraigSwicegood, Guest Relations Manager at Holiday Inn Express & Suites Lexington NW-The Vineyard, responded to this review

So glad you liked our Holiday Inn Express. Yes the power chords wiggle loose from turning the televisions, a little wiggle and they come right back on. If you are not able to get in early we still are still ready to cater to each guest just the same. Maybe the next time you can arrive earlier to enjoy the... More 

Glen Allen, Virginia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 2, 2015

I am in the area for work regularly and have stayed here on a few occasions. The hotel is fairly new and the rooms are very spacious. The hotel is set on a vineyard and many of the rooms have a great view. If you are coming to the area this place is your best bet!

Helpful?
Thank Daniel R
CraigSwicegood, Guest Relations Manager at Holiday Inn Express & Suites Lexington NW-The Vineyard, responded to this review

Thank you for your review we are glad you enjoyed your stay. Next time you want to kick back and relax we will still be here. Until next time, travel safe. More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 2, 2015

The hotel is in a convenient location to the Vineyard, which is what had us in the area for a wedding. The beds were incredibly uncomfortable with mattresses so soft (and seemingly old) that I wasn't able to sleep more than an hour or two each night. The air conditioner was very loud as well, an older model so not... More 

Helpful?
Thank Kelli S
CraigSwicegood, Guest Relations Manager at Holiday Inn Express & Suites Lexington NW-The Vineyard, responded to this review

So sorry to hear that you will not return. The mattresses usually do not prevent people from sleeping so we are going to take this matter seriously and start the process of replacement. We do serve the standard breakfast for all Holiday Inn Express's, again disappointing that you found it inedible. I am reviewing your review with my staff to... More 

Easton, Massachusetts
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 31, 2015

this hotel was very nice, lobby was spot clean, the desk people were very friendly and helpful, the rooms were a good size we has a 2 double bed room , 2 adults and 1 child, was roomy, bathroom was clean and big, beds were nice and soft, my husband likes a harder mattress, very close to downtown lexington, not... More 

Helpful?
Thank brenda v
NC
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed October 21, 2015

We stayed here for a recent business trip and rented almost half of the hotel. The reservation process was easy. There were no errors in our bookings and the staff was amazing. Actually everyone in Lexington is friendly. Clean rooms, clean common areas, good breakfast food. The rooms and bathrooms are very large and exceeded our expectations. The only negative... More 

Helpful?
Thank GaGirl20
Proctorville, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 17, 2015

Made reservation online. Check in was quick.Room was clean. I didn't like the bed,but my wife slept okay. Wi-fi worked well. Everyone must have hit the breakfast at the same time,but it was good. Check out was simple and quick.

Helpful?
Thank Fido58
CraigSwicegood, Manager at Holiday Inn Express & Suites Lexington NW-The Vineyard, responded to this review

We hope the little guy had a great birthday! We are glad to be here for your lodging needs, especially for family time. The breakfast bar can get "hit hard" at times thank you for your patience as our staff tries to replenish as soon as possible. Please come back anytime. More 

Atlanta, Georgia
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 5, 2015

Every time we are in the Lexington Area, we always stay at this location. And we have never been disappointed. The hotel is clean and the rooms are always kept clean. The staff is awesome from the front desk to the cleaning staff. Breakfast was good too. The only compliant I have is that we were at this hotel in... More 

Helpful?
Thank DMAZE
CraigSwicegood, Guest Relations Manager at Holiday Inn Express & Suites Lexington NW-The Vineyard, responded to this review

The staff was so happy to hear your kind words. We work hard to give our best for our visitors. If your passing through or spending time in Lexington, we promise to be here for your lodging needs. We do have rates that vary, we have a software that takes a snapshot of not just our hotel so if rates... More 

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