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Wyndham Resort at Fairfield Mountains

GreenLeadersBronze level
747 Buffalo Creek Rd, Lake Lure, NC 28746
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Wyndham Resort at Fairfield Mountains
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GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
Russellsgirl Chapin, South Carolina
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108 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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asheville, nc
Contributor
18 reviews 18 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My 75 yr. old sister and her husband checked into this resort last night. I have been calling them all day at Wyndham's number, 828.625.9111 and no one answers. It doesn't go to automatic so that I can key in my sister's room number. Cell phones do not work in that god forsaken place.

Was this review helpful? Yes
Michelle H, Guest Services Manager at Wyndham Resort at Fairfield Mountains, responded to this review

cspsales, I'm sorry to hear of your difficulty reaching your loved one during there stay. Thank you for your feedback regarding the telephone issue. I will definitely research and get to the bottom of this. Sincerely Michelle Haynes Guest Services Manager More 

Chapin, South Carolina
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I joined my parents at the end of their stay. The condo was cute. Definitely dated but no too worried about that. The views are wonderful, the amenities are excellent and everyone we came into contact with was courteous and kind. We are at the restaurant over looking Lake Lure and it was tremendous. Would recommend for... More 

Was this review helpful? Yes 2
Michelle H, Guest Services Manager at Wyndham Resort at Fairfield Mountains, responded to this review

Russellsgirl, we certainly appreciate you choosing to stay with us here at Wyndham Resort at Fairfield Mountains. I am very happy to hear that you enjoyed your meal at our lakefront restaurant. We certainly hope you will visit us again very soon. Sincerely, Michelle Haynes Guest Services Manager More 

Inman, South Carolina
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First , once we found the place which was not on the lake. We noticed the small living room with the stairs (which were like a death trap) going to to the main part of the unit. The bed laying in an inverted position and we had to put pillows alomg the top of the bed to servce as a... More 

Was this review helpful? Yes 3
Michelle H, Guest Services Manager at Wyndham Resort at Fairfield Mountains, responded to this review

Amanda C, we are sorry you had to spend even a minute of your vacation dealing with a cleanliness issue in your unit. I know there is a certain level of satisfaction expected when staying at our properties and you did not receive this. Please rest assured I will have our housekeeping staff address these concerns moving forward to avoid... More 

Colorado Springs
Reviewer
5 reviews 5 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Just returned from a ladies weekend at this resort. The loft condo was clean, but everything was pretty tired and needed to be updated. This is a very spread out resort. You will need a car, or a lot of time to walk. It is beautifully situated, though, and the staff are friendly. However, in spite of their claims to... More 

Was this review helpful? Yes 2
Michelle H, Guest Services Manager at Wyndham Resort at Fairfield Mountains, responded to this review

JMM42Colorado,We are sorry to hear that your internet needs were not met. We are working to improve this feature, however this may take some time. We apologize for any inconvenience this may have caused. We do value your feedback as this helps us to improve in many ways. We hope you will visit our property again. Thank You Michelle Haynes... More 

Top Contributor
108 reviews 108 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 18, 2015

I am a Wyndham owner and booked a 1 bedroom suite (not a 1 bedroom deluxe) for a week to get away. The location is beautiful. The one bedroom suite has a decent sized living room with flat screen TV, then you go down a few stairs to the kitchen, dining table that seats 4 and separate bedroom. Apartment size... More 

Was this review helpful? Yes 4
Michelle H, Guest Service Manager at Wyndham Resort at Fairfield Mountains, responded to this review

MarBer1971, thank you so much for your kind comments regarding your recent stay here at the Mountains. We certainly appreciate you spending your time away with us. Again, thank you for your feedback and we hope to see you again soon. Sincerely Michelle Haynes Guest Services Manager More 

Rockford, Illinois
Contributor
18 reviews 18 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 6, 2015

This is not one of Wyndham's most plush resorts, but it's very comfortable and in a lovely setting. We were right on the golf course, but with trees between us. We had a nice loft unit, with everything we needed for the week. Great restaurants nearby, but you definitely need a car. If you're looking to slow down and get... More 

Was this review helpful? Yes 2
Michelle H, Guest Services Manager at Wyndham Resort at Fairfield Mountains, responded to this review

Good Afternoon Marjean22 Thank you for your kind comments. I am certainly glad to hear that you enjoyed your relaxing vacation here at the Mountains. I appreciate that you spent your time with us. Again, thank you for reaching out and we look forward to your next visit. Sincerely Michelle Haynes Guest Services Manager More 

Reading, Pennsylvania
Contributor
18 reviews 18 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 1, 2015

Excellent location. Easy to find. Spacious accommodations. We opted for a 2 bedroom plus. The plus is a loft, that includes a sofa bed, card table and chairs. No TV in the loft, but there is a TV in each bedroom, and in the living room. Full kitchen made it easy for us to eat in for most meals. The... More 

Was this review helpful? Yes 4
Michelle H, Guest Services Manager at Wyndham Resort at Fairfield Mountains, responded to this review

Carlitos_Papichulo. Thank you for your kind words regarding your recent stay. We are certainly glad you enjoyed our beautiful area. Chimney Rock is truly a breath taking place. We will look forward to your next visit here in Lake Lure. Thank You. Michelle Haynes Guest Services Manager More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 31, 2014

The layout of the suite is not comfortable. The living room (love seat, one table and TV), is upstairs from the rest of the space. The bedroom has a random sink in it, the bed is small with an outdated frame---there isn't even a headboard you could rest pillows against. The amenities close at 7:30 so forget using the hot... More 

Was this review helpful? Yes 3
Michelle H, Guest Services Manager at Wyndham Resort at Fairfield Mountains, responded to this review

Hello S S . I am disappointed to hear our unit configuration and amenities did not meet your expectations. I know that when you are staying with us you would certainaly like to enjoy the hot tub and indoor pool during your stay. I value your feedback, as it gives us guidance on what to provide our guests during vacation.... More 

Charlotte, NC
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 8, 2014

I didn't actually stay at this property, but I visited it many times during my vacation because my parents and uncle stayed here. It is very difficult to find this place. It is very difficult to find this place. Everything is in the cut and the GPS doesn't help because it doesn't know some of the streets. There are a... More 

Was this review helpful? Yes 4
Michelle H, Guest Services Manager at Wyndham Resort at Fairfield Mountains, responded to this review

dshoffman,I am disappointed to hear our services and amenities did not meet your expectations. I know that when you are staying with us one of the perks is to be able to enjoy the internet here on property. We value your suggestions and feedback, as it gives us guidance on what to provide our guests during vacation. Thank you Michelle... More 

Atlanta, Georgia
Top Contributor
62 reviews 62 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 4, 2014

We have gone to the area for its beauty and proximity to Asheville for more than 10 years. It has developed over the years, but the units still need some help. The pullout couches were not worthy of sitting on, nor could they have been slept on. And why do condos get upgraded with granite and fresh paint and flat... More 

Was this review helpful? Yes 4
Michelle H, Guest Services Manager at Wyndham Resort at Fairfield Mountains, responded to this review

RNYClakelanier, I am sorry to hear you experienced some difficulties with the condition of your unit. The Maple Ridge units are slated for renovation beginning in the 3rd quarter of 2015. We strive to provide top of the line accommodations for all our guests and your feedback will help us to do so. I am happy to hear that you... More 

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